San Luis Inn And Suites

Lovely remodeled room but smelled so smoky!

The room was lovely, clean and remodeled, and the location was ideal; easy walk to downtown.

The room smelled overwhelmingly of cigarette/pot smoke. When we arrived the window was wide open in an apparent effort to air it out so they must have known it smelled bad yet when I contacted the front desk to see if we could change rooms the staff essentially told me it could not possibly smell smoky because they have no smoking signs hung up. Obviously the signs were ignored. The smell was so bad that by the next morning my hair reeked of smoke and my throat was sore like I’d been in a smoky bar all night. It’s a shame because other then the poor customer service and the smell, this hotel is great!

Rude staff and property under construction

The staff was unfriendly. The pool is under construction and this wasn't disclosed before booking. The room had an overpowering smell of cleaner. The free breakfast was only cold cereal.