San Marcos Motellit

Plussat: Comfortable beds

Miinukset: The photos I saw when I booked the hotel was not at all what the actual room looked like! That set the mood. Bed was dirty, potty did not flush. Breakfast was decent. Swimming pool was very small but fun for kids. Night staff was very rude.

Plussat: Convenient to where I wanted to be while visiting.

Miinukset: I had no issues while staying there

Plussat: Quick easy check in

Miinukset: Did not like being put on second floor when there were obviously not many people in there. Would rather be on ground floor when they are available.

Plussat: Cleanliness and desk support.

Miinukset: One day the maid knocked and opened my door within 3 seconds, not allowing time for my response or to be properly dressed. She then proceeded to take all my towels, only to return over 3 hours later with clean ones. The next day the same maid knocked and immediately opened the door, with no chance to answer the door. Both instances were during the daytime when I felt it safe not to bolt the door feeling safe in the surrounding area. I didn't know I would have to worry about motel staff.

Plussat: Convenient and well maintained.

Miinukset: All doors are facing outside so you have to walk along the outside to find the single ice machine. Towels were thin and few.

Plussat: great service

Miinukset: no elevator

Plussat: Super clean. Friendly and helpful staff.

Miinukset: The doors were on the outside of the building. This needs to be stated!

Plussat: Location near University and restaurants

Miinukset: No

Plussat: Room is clean and comfortable.

Miinukset: In the morning they started working on the roof above my room while I was sleeping in it!!! Like it was going to come down. When aksed about it just shrugged "yeees". Another guest complained got the same response. What kind of insensitiveness is this??

Plussat: Great location and fair price compared to others researched

Miinukset: Not certain if HACCP was consistently followed by food staff workers. Noticed use of disposable gloves but no head/hair protective gear

Plussat: Great beds, great staff, very clean, nice breakfast.

Miinukset: Nothing.

Plussat: It was very clean and the front person was excellent very nice and professional.

Miinukset: no, everything was great.

Plussat: Liked the tv, and bed; but most of all I liked how the front desk guy accommodated me with a spranged ankle by changing my room to the first floor so I didn’t have to climb the stairs.

Miinukset: Nothing really .

Miinukset: When we first got there we didnt even know the front desk person was there. My husband had to wait quite some time to be helped. The room was disgusting. There was hair everywhere, the tile next to the toilet was broken off leaving a hole in the wall, the toilet moved and the tub was black. We booked the room for 2 nights. We stayed because it was 2am and we had 2 small children but we checked out early.

Miinukset: The room was dirty. The tiles in the shower and the shower head were falling offf. Also the shower curtain was filthy. The towels had a bad smell. The sink kept clogging up. The A/C controls were not working. There was no alarm clock in the room.

Plussat: price

Miinukset: tv at night not working

Plussat: NOTHING Was worst hotel/motel I've EVER stayed in. We put a tarp over bed & chairs & deloused ourselves before we went in our home afterwards. Pet friendly but NO GRASS

Miinukset: NOTHING! Worst hotel I've ever stayed in! We deloused ourselves before going inside our home

Plussat: Nothing

Miinukset: Highly Unhygenic Stained bedings with holes Appliance ,Hanger holder were full of rust Stained uncleand carpets Dirty walls AC with no remotes After spending so much of money it was like a cheap very cheap stay

Plussat: Location

Miinukset: The tub had a hole in it and we couldn't shower. There was hair by the phone; the room didn't seem to be cleaned well. This is not a 2 star hotel.

Plussat: Nothing

Miinukset: Coffee pot dirty and didnt work..room seem to be in a remodel stage. Restrrom shower broken.. No i wont be returning

Plussat: Nothing

Miinukset: Trashie

Miinukset: The bedroom part of the room was ok. The bathroom however was horrendous. Dirty door, rusted and peeling curtain rod and towel holder, stained/scratched tub, blistered/peeling coating on tub drain covers with scotch tape. The kind of person at the front desk was unexpected. There was a drinking, loud group of sketchy people on the parking lot by the stairs. Like the title says - you find yourself in a cheap motel after paying a decent hotel rate.

Miinukset: bedding cover was old and had holes

Plussat: Nothing

Miinukset: Everything plus breakfast and a pool

Miinukset: I came for the weekend of Marley Fest in Austin and obviously the hotels were going to be more expensive and I had waited until last minute to book HOWEVER I paid $200 for complete trash. There were holes in the towels, the shower nob was broken so I couldn't change the temperature of the water so basically I took a cold shower both days. The A/C unit was so dusty after the first night my throat was killing me from all of the allergens. I could really go all day but the worst part was I didn't even want to bring it to the managers attention because she was already EXTREMELY rude at check out. So pretty much I know it's not a 4 star place but it's not even one star.

Plussat: Horrible

Miinukset: This hotel had a very bad odor in the room and office. Very rude and extremely hard to understand the man at the counter. The beds were like a rock and not properly made up.We left and found another hotel about the same price that was extremely comfortable.I tried to get my money back but hit a brick wall. This place should be listed below sea level. I still wish some how to get my money back. Help me do this.

Plussat: The location was the best part of it. We were attending a wedding and it was very convenient to the wedding venue.

Miinukset: To begin with, the attendant wanted to give us only 1 door key when there were 2 of us staying. She advised that if we lost the key she would charge us. When we entered the room, while it was tidy, the room was not clean. The room had an odor of mustiness. The table tops were VERY dusty, as if no one had cleaned there or maybe there were construction works going on as the dust was more like dirt. The dresser looked way worse than second hand...the corners of the drawers were visibly broken off. The mattress was the hardest mattress ever! There was no cushion to the mattress, it was like trying to sleep on the floor. We had only 2 pillows on the bed that were equally hard as rocks! The bed linens were thin and very old, the "bed cover" was an actual drape curtain more for a window and not an actual comforter or duvet or bedspread. The vanity had soap scum and there were 3 towels total in the room...1 wash cloth, 1 VERY dirty, stained and smelly hand towel and 1 bath towel. There were no complimentary toiletries in the room, not even hand soap. There was an almost empty toilet roll and no replacement. The corners of the bathroom had hair and dust collected in it. The shower itself did not look clean, I'm sure it was but it is so old and unkempt that no amount of cleaning will get it clean or even to look clean. The room carpet was so dirty and smelly that we didn't dare walk in socks or barefoot in the room. Over all staying there was not a pleasant experience and I will never book there again.

Plussat: None to be had.

Miinukset: Needs complete remodel with doors that fit. Big cracks in the bathroom.

Plussat: It was clean and the staff was very friendly.

Miinukset: There was no coffee maker, the TV kept turning off and on, no shampoo/conditioner available. A continental breakfast would be nice.

Plussat: room was quiet even though outside entry and on I35. air conditioning worked well and there is very good lighting at night around the hotel and parking lot.

Miinukset: Beds are like sleeping on cardboard some of the furniture in the room looked old and dirty front desk area needs to be corrected, small space but entirely too cluttered and the smell was horrible! there is a large open gap around the entry door, it let in alot of outside air.

Plussat: Only that it was a place to sleep the night.

Miinukset: The parking lot is way too small. People roaming around in the middle of the night as if it was daytime. there was a lady walking around in braw and panties in the middle of the night as we waited to be checked in. We did not feel safe.

Plussat: The lady at the front desk she was Absoulty just a great person all the around to deal with an thats important to me

Miinukset: It was fine not the best but fine

Miinukset: Disgusting, unprofessional, rude, and uncouth are just some words that describe this "hotel." Of course, driving up to this place, I didn't expect much from the poorly maintained landscape, locked front office area (even though the sign said open) and reeking unusual odor coming from the front office area when someone finally did come however, I still would have liked to be treated with some respect as I was a paying customer but the manager didn't agree. I approached the office and after about 30 mins, I was yelled at from across the way by the manager. Long story short, the manager made 2 wrong assumptions. 1st, she assumed I was underage after which I immediately showed her my ID and showed her I was over 21. 2nd, she wrongly assumed the 4 people I had with me were going to stay in the 2 person room, which they were not. After speaking my case, she ignored my evidence, refused to give me a room AS WELL AS a refund. I was not going to be out the money I paid in advanced so I called the booking company, told them about the difficulty and requested a refund which they gave (an hour long process). With all that being said, I would highly recommend against this hotel.