San Marcos hotellia

Plussat: Everywhere was clean, and smelt nice.

Miinukset: food pantry items are way overpriced; $10 for 1 bad pretzels!

Plussat: Location

Miinukset: Nope

Plussat: The hotel was very clean and the staff was happy.

Miinukset: No

Plussat: Not a bad thing to say.

Miinukset: Not a bad thing to say.

Plussat: Manager was very friendly. Early check in. Water with fruit in lobby.

Miinukset: Breakfast not great. I think the eggs were those things that come out of a carton

Plussat: Very nice staff

Plussat: The bed was very comfortable, room was clean and very bright.

Miinukset: The hotel over booked, so I didn't get the room I had reserved.

Plussat: Hotel was very nice, clean, and well taken care of. There was no problems at all (just a minor with refrigerator, but it worked after waiting :) ) It was so comfortable there. No loud noise or any disruptions.

Miinukset: It was higher priced than usual. There rate usually is $--- to $-- and I ended up paying a total of $--- taking advantage of the events that was occurring at the time. That was not nice.

Plussat: It was great, clean, easy to get to and very kind staff!

Miinukset: NO

Plussat: the location was ok, but not definitely on the outskirts.

Miinukset: Some areas did not seem too clean, like the tile floors and some of the bathroom walls. Very bright night lite as well, which was frustrating. No extra blanket in room. very strange bed orientation

Plussat: Cleanliness

Miinukset: Nope!

Plussat: Desk staff were great. Room was very nice.

Miinukset: Room was not serviced during our two night stay.

Plussat: New, clean, close to outlets and dining on the square

Miinukset: Nothing

Plussat: The front desk! They were amazing for providing great customer service. I wish I could remember all 3 ladies names but we stayed 6/23-24.

Miinukset: The A/C wasn't cold enough but not unbearable.

Plussat: We loved the big walk in shower, the loveseat with ottoman, and the television that swiveled. It was a great room, my husband said one of the best we have ever stayed in.

Miinukset: I really feel strongly that motels should put comfort height commodes. Our grandchildren use them just fine and all the adults prefer them. Yours are just too short!

Plussat: Location,rooms and staff!

Miinukset: No

Plussat: The staff... from the shuttle drivers to the overnight desk clerk to the housekeepers... every single one was so nice and pleasant. In a world of travel snafus + too many nights away from home, that makes a massive difference.

Miinukset: The day time desk people couldn't really be bothered.

Plussat: You have to have your room key inserted behind your door as you walk in the room so that the air conditioner and lights will work. The air conditioner never worked properly!!! All this to save money on electricity for the Marriott! No more Marriott. :(

Miinukset: People need to know the length that this hotel chain will go through to save money at the customer’s expense. The new “no air conditioning on when you are gone” system Sucks. It is dangerous, and super hot when you return to your room.

Plussat: Friendly staff. Clean hotel and had a blast at happy hour. Great price too. Will stay again and will recommend this hotel to my friends amd family.

Miinukset: Not at all.

Plussat: Close to outlet mall and convention center.

Miinukset: Staff was extremely rude. Room smelled funny.

Plussat: Helpful staff

Plussat: Very clean and roomy, quiet.

Miinukset: No complimentary breakfast.

Plussat: Breakfast was excellent. Staff was very friendly.

Miinukset: Quit turning off the air conditioner in middle of night!!!!!!! Woke up at 2:30 hot. Air did not really come back on until 5:30 or 6:00. This REALLY detracts from quality of our stay.

Plussat: Good customer service! Good a/c.

Miinukset: Pets by the pool. Beer pong happening at the pool. Phone didn't work. Dogs barking constantly.

Plussat: Not much...fresh baked cookies in the lobby every afternoon.....that's about it....won't stay here again.

Miinukset: Customer service was lacking at front counter. Not friendly or welcoming at all. Breakfast was a joke and horrible. Doors to the rooms would slam everytime they closed, so every night and morning when you are trying to sleep you would hear doors slamming. Pathetic flaw!

Plussat: Location.

Miinukset: Breakfast.

Plussat: Clean Friendly

Miinukset: Slow hot water, bad water pressure. Makes a shower frustrating. No premium channels and lousy Wi-Fi.

Plussat: Clean and comfortable room. Very comfortable bed. Staff was friendly and offered choice of floors at registration.

Plussat: Large rooms, easy parking

Miinukset: Starbucks inside has closed, room smelled like smoke, rooms were dark and outdated

Miinukset: Not enough FACE towels

Plussat: Family friendly and close proximity to major attractions in SanMarcus

Miinukset: The mattress and sheets were soiled, it made me cringe to sleep on the Sofa bed, because of the stains that it had . Also as I looked around the hotel most upholstered furniture had stains on them. And the breakfast buffet , plus some of the items on the menus at the restaurant were cry salty, and very clearly not healthy. In these day and age of all the talk about healthy choices, overall San Marcus has not caught up yet. Just because a hote is cheap does not mean , it had to be filthy and unhealthy. Overall could not wait to leave the hotel.

Plussat: Good location.

Miinukset: Erroneously booked stay in October. When I arrived at the property in September, I learned that my booking was incorrect. The hotel was fully booked so I could not stay. I asked about cancelling the October booking and was told I had to speak with the manager who had already left for the day. I called two days later and left a voice mail. No response. I called again; no response. To date, I haven't received a response.

Plussat: Great service, Awsome rooms, stupendous happy hour!!!!

Miinukset: For the rate of the room (wich is hi level rate) the should include the wifi at the room

Plussat: Very clean nice rooms. Great breakfast buffet and the free drinks Happy Hour was awesome. Overall a great palce to stay. I will definately stay at Embassy Suites again.

Plussat: Convinent access off the highway. Liked the coffee shop.

Miinukset: For the price expected more luxury. The room was stuffy with that "typical" hotel smell. Bedding had same stuffy hotel smell. Tv in bedroom didn't work well.

Miinukset: Not the easiest to find and get to late at night if you âre coming north on 35 And then have to come south on the frontage road

Plussat: Very clean, good location and friendly staff.

Miinukset: No

Plussat: Staff was helpful and pleasant

Miinukset: Not sure why breakfast buffet was not free with stay as most other places. Hot tub and pool had some dirt and debris on bottom.

Plussat: Staff

Miinukset: Kept having to reset room key

Plussat: The staff was friendly and helpful.

Miinukset: Not particularly.

Plussat: Front desk staff was helpful and friendly. The parking was convenient. Location to our activities was excellent.

Plussat: The people treated us kindly and with respect. Everyone smiled whenever we saw any staff. The room itself was very comfortable.

Miinukset: The shower head needed to be replaced. I noticed trash (empty beer cans by the pool, used water bottles by the elevator, etc.) that could've been taken care of by a quick sweep of the hotel.

Plussat: Front desk staff. Room. Bar. ESP hotel employee at the front desk

Plussat: Location

Miinukset: Carpet was full of stains

Plussat: The hotel gets excellent review. We ate breakfast in the restaurant both mornings and were greeted and served by the hotel employee who is wonderful! She's cheerful, efficient and very friendly. I complimented management on the hotel employee and they agr

Miinukset: No

Plussat: Location and cleanliness

Plussat: Clean and comfortable

Plussat: Clean.

Miinukset: Property tucked behind Luby’s restaurant

Plussat: Easy to get to and from the campus of TXST university. The bed was very comfortable and the room was clean. The breakfast options were were good.

Miinukset: There was a lack of parking, possibly due to being filled to capacity.

Plussat: great staff!!

Plussat: Good location

Miinukset: Room was not what I had reserved. Desk clerk could not/would not remedy the situation. Elevator was sketchy.

Miinukset: Elevator was broken so had to carry bags 3 flight of stay. Toilet broken and the water ran in the tank all night. A/C shut off in the middle of he night and woke up sweating. Do not stay at this hotel. It's more like motel hell

Plussat: It was close to my work site

Plussat: Clean and modern

Miinukset: No

Plussat: Clean and friendly

Miinukset: Bed was hard

Plussat: Location Location Location

Miinukset: Musty smell but otherwise clean!

Plussat: The studio room was perfect for my stay. Very clean, great design with everything I needed.

Miinukset: No.

Plussat: Very noisy, no breakfast.

Plussat: Front desk pleasant and very accommodating. Spacious room.

Plussat: Clean and spacious facility and room,

Miinukset: This IHG brand does not offer free breakfast, and there were no restaurants adjacent. It is not a walk-friendly area.

Plussat: I like the friendly staff and clean rooms.

Plussat: Location and proximity to university and restaurants. Room was updated, comfortable and well equipped for anyone requiring an extended stay.

Plussat: The appearance of the front reception area was nice.

Miinukset: The rooms were smaller than typical Hampton Inn and Suites. The lighting was dull. The shower/bathroom was small. The hotel was old, with a patch of makeup to cover up the flaws. The breakfast area was cramped and huge roaches were crawling around guest. Outside the hotel had ants crawling up the sidewalk and the side of the building. The price of the rooms were not valued at the conditions of the living standard.

Plussat: Free breakfast

Miinukset: Right next to highway. TV remote didn't work, carpet old and dirty

Plussat: The cold room

Miinukset: It took over a hour for me to get booked in a room was tired from a drive from Houston and the clerk was rude

Plussat: The staff were great and very helpful. The breakfast area was swamped both mornings. They had a staff member there the whole time cleaning and making sure there was enough food at all times. The lady at the front desk even opened up their meeting room when there were no tables left. The food was really good and hot plus lots of choices. I would stay there again. The bed was comfortable.

Miinukset: The halls smelled a bit. We stayed on the third floor and other than that everything was great.

Plussat: It exceeded our expectations. Very clean and the room was bigger than we were expecting. It also felt very secure.

Miinukset: Farther away than other places, but wasn’t a deal breaker for us.

Plussat: Location

Miinukset: Freezing hallways. Paper thin walls. We could hear the people in the next room all night, including loudly talking and laughing, moving stuff around, snoring. People were also loud in the hall and parking lot throughout the night. Housekeeping started sweeping the hall before 6am. Towels had hair in them. No supervisor or manager was on site.

Plussat: The housekeeping staff are very nice and helpful.

Miinukset: The jets in the hot tub didnt work and it, the pool and the pool area were dirty. No one from the hotel seemed bothered by the water roaches(live and dead) scattered throughout the INDOOR pool area. Also, their queen size beds were DOUBLES not queens which I paid extra for. I would NEVER book this hotel again and do NOT recommend it to anyone at this price. We spent 4 days and would have left after one if it was not non-refundable!!

Miinukset: traffic noise from highway can be heard in the rooms

Plussat: All it had to offer

Miinukset: We will be back

Miinukset: The room smell like mold

Plussat: That the pool stayed open until midnight, check-out time of noon instead of 10:00am! Free cookies in the lobby. LOVED the A/C!!

Miinukset: Dirty and stained floors. No vending machines. 2 wall sockets were broken, one light burned out

Plussat: proximity to Texas State University Campus

Miinukset: Low water pressure in shower. No on site, or "within walking distance" dining options No on site shop for toiletries, snacks.

Plussat: Good complimentary breakfast

Miinukset: Smell of tobacco smoke in 2nd floor hallway

Miinukset: Had a non-smoking room but entered and you can smell smoke. I was at the end of the non-smoking section of rooms and the remainder of the rooms down the hall were smoking. Hotel was over booked so they gave me aerosol cans, a portable room filter, and the next day moved me to another room down the hall. Pre-paid for the room three months in advance. Called hotels.com, three different agents apologized and said they can only offer a voucher. Adios Worst Western.

Plussat: Good, clean rooms

Miinukset: Not quite as nice as other Best Western's we've stayed at, but still good. Tediously small parking lot though... NOT good for trailers or big trucks. View out our room was right into several folks' not-too-clean backyards so don't expect to have your blinds open

Plussat: Location was great Breakfast was pretty good Beds are comfortable Decent pool Free WiFi GREAT STAFF!

Miinukset: No fitness center CRICKETS EVERYWHERE!!

Plussat: the staff is friendly and helpful. The rooms are clean and the breakfast bar is small but sufficient. Nice lounge and eating area. Great location, close to expressway, small towns but also close to Austin and San Antonio.

Miinukset: The pool was not operable. We stayed there during spring break 2015 and it was being worked on and again in December.

Plussat: Second time staying here over four years. It's a solid hotel. Attentive and friendly staff. Clean rooms. Good location in central Texas.

Plussat: I liked the location being right off I 35. The staff was very friendly.

Miinukset: The halls smelled of horrible cigarette smoke. I felt for the 121 dollars I spent for the room I did not get the bang for my buck. I expected it to be allot nicer. For that money there should be a bar and a nicer breakfast with more selection. I do not frequent hotels so I'm sorry for not being able to give more detail. Overall I feel that it could have been nicer for the amount of charged.

Plussat: The price and easy to locate.

Miinukset: Pool was a little dirty

Plussat: Clean and friendly staff.

Miinukset: No workout room.

Plussat: The room was very clean, quiet, and comfortable. The mattresses are a little too firm for me but the pillows are fluffy and soft. Staff was very friendly and accommodating. There was a full hot and fresh breakfast. Its right by i35 so it's easy access to get anywhere. The price was fair and cheaper then some of the economy hotels.We would definitely stay here again!

Miinukset: Even though the price is affordable DO NOT stay here. The bed was honestly the most uncomfortable mattress we have ever slept on! The front desk staff always seemed clueless and were not very helpful. Overall they just seemed like it was too much trouble to be there. And the worst part.... WE STAYED THERE 3 DAYS AND THEY CHARGED US FOR OVER 6 DAYS!!!!!! We of course called the the office as soon as we saw the extra charges... Everytime we called the manager was not in. When we did get a hold of the manager he "did not see the extra charge on his end" when I offered to bring in a bank statement showing the extra charges he immediately got defensive and told me that want necessary. We had to call our bank and report a fraudulent charge just to get this all hhandled.DO NOT STAY HERE! We recomend the motel 6 right down the road. It is in a fantastic location and although the outside doesn't look like much the inside of the rooms are actually pretty nice and was only a little bit more than this hotel.

Plussat: The bed was very comfortable and pillows were awesome! The microwave and refrigerator were clean and worked well. Ice maker made great ice. Room was nicely decorated and I enjoyed the lamps with the outlets in them........ingenious! Bathroom and towels clean and easy access to everything I needed. Air conditioner worked well.....always the curtains do not close enough because of the location of air conditioner blowing them. Pool looked awesome but did not swim. Breakfast was good. Free newspaper was awesome. Lots of helpful info in the lobby for eating and driving to tourist areas. Price was affordable and a welcome change from some places. I liked the music stations on the tv.

Miinukset: Toilet paper dispenser is too low in this unit......it was a handicapped accessible unit and it would have caused a great deal of trouble had I really been in a wheelchair. #125 by pool in back south side of property. Chair is too low backed for most people by the door and table for computer too high for the chair that was there. Also Wifi did not work........had to use my phone as a router to access the internet without issues.

Plussat: They put all our room together.

Miinukset: They said we would have gotten a cheaper rate if we had gone thru them.

Miinukset: Bedding had a lot of stains.

Plussat: Beds were comfortable, bathrooms clean. They have the tiniest bottles of shampoo you have ever seen. The staff was good, but when you have acrowd that big and run out of stuff you need to send somebody to the store. Out of syrup for "Texas" waffles, out of creamer, the excuse that the shipment didn't come in isn't a good one.

Miinukset: See above

Plussat: Nice rooms. Clean. Very friendly staff.

Miinukset: The beds were very, very hard.

Plussat: Front desk nice but couldn't help!!

Miinukset: King room not available due to over booking. I paid $20 more for double bed!! Had to check out of hotel instead of being able to get refund of $20. We are in our 70's and had traveled at night , in rain and thunderstorm. Had to use stairs to room then found out that we had to leave hotel and find another one in price range, so it was down stairs with luggage!!! VERY fluststrating not to be able to "adjust" price !!! Very little compassion from person on phone!!!

Miinukset: Horrible parking Stayed in an add on facility not main hotel. Poor access to front desk or pool This was a terrible stay Dogs next door barked all night Phone didn't work Had to park in fire zone just to get a place.

Plussat: Super clean and very nice.

Plussat: The room was very nice, comfortable and clean. The location was not so great as the area seemed a little scary. The staff was great .i wiuld stay here again .

Plussat: Was available

Miinukset: Dirty, smelled, poor breakfast, overpriced.

Plussat: Location

Miinukset: Infested with roaches the mattress and pillows need to be replaced not a good night sleep !

Plussat: How close it was to everything

Miinukset: The parking policy is ridiculous and we had to park at Walmart a few miles away. Be sure to not have more than one car if you stay here or they will tow you.

Plussat: While the management was on top of things when I asked, the maid service needs to be retrained. The people that were in the rooms around me celebrating well past midnight. The manager tried his hardest to get them to settle down.

Plussat: Bed was very comfortable and room and hotel was clean and smelled like it was freshly painted.

Miinukset: Hot tub, the water was only luke warm. Not good for sore muscles, is why I picked Baymont in the first place.

Plussat: For July 4th weekend, it was the only motel with a double room available at the least minute.

Miinukset: For the expensive price we paid, I would have rather stay at a better hotel.

Miinukset: You canceled the reservation because the hotel burn down

Plussat: Clean, bed was comfortable

Miinukset: A/C was off when first checked in