Occidental Ibiza

Close to a nice beach, public areas very clean and the selection of food was good

The scrum around the pool every morning! No sun beds available...due to towels laid on beds, with No people! Entertainment team, full on around the pool everyday!

We got a very warm welkom by Oscar, one of the receptionist. Although it was very busy, he was friendly all the time, to everybody. Even if your arrival or departure is before/after check-in/check-out, you can stay in the hotel and use the facilities. There was plenty of food, a lot of activities and good beds.

The website of Occidental Ibiza doesn't mention, that you can only have free drinks between 11AM - 6PM. We wanted to have water after 6 PM; that was not possible untill we had dinner. The airconditioning was leaking water, which woke us up during the night.

Really helpful and friendly staff. Entertainment team go out of their way to make it special for kids and offer lots of activities throughout day if you want to stay around the hotel. We only stayed in one night and my kids loved the entertainment - my boy playing football and my girl watched the professional dancers. Clean hotel with air con. The local beach is lovely (good 5-8 minute walk down the road from the hotel). You can hire sun beds for the day (£30 euros for two + parasol). There are also water sport options, boats out to other beaches and some nice beachside restaurants - Sunset was lovely.

My real issue was the food. I cant eat Gluten (coeliac) and although there is information up saying staff can help you pick out Gluten free options - there really was hardly any options to pick from. One night there was only broccoli that I could eat from the hot counter which was really disappointing. They provide GF bread but its microwaved so its all chewy, soggy and horrible to eat - even though the packaging says bake for 10-15 mins. I honestly wouldn't mind waiting for it to bake if it was nicer to eat and provided me with more options to eat. Although my family were able to eat at the hotel - I had to source food for lunch and dinner out most nights which meant I ate separately from my family most nights - basically making the all inclusive not worth while at all. The range of food on offer wasn't huge and really basic. The snack bar also provide no GF options - its all pretty much beige food, hotdogs and ice cream The family rooms are small. We had 2 kids aged 8 and 6 and we struggled to have any space and it was impossible to keep the room tidy due to limited storage. You have to pay 10 euros deposit per beach towel you use. Although notices are up asking people not to claim sun beds around the pool - they do! If you don't get up at 7.30am and claim a bed you can be left without one - which is really disappointing as you can see most of the beds are empty most of the day until they bother to turn up. If you don't get one of the front beds it makes it difficult to keep a good eye on the kids whilst they are in the pool. Port De Torrent as an area is pretty run down... a few trinket shops and thats it. You have to get a bus or Taxi (if you can find one) to any local attractions. Ibiza is a really beautiful island and unfortunately Port De torrent needs some investment into the area.