Facility needs remodeling
The staff provided good customer service.
Throughout the facility, it was evident that the facility is in desperate need of a major remodel. There was a constant musky smell in the facility. Fixtures were outdated.
OK hotel for the price
The room was decent and clean for the most part. There was a crunched up sock in the curtain, which was weird but we didn't mind it. Overall, the property was quiet, and we had a good night's sleep. Honestly, we spent very minimal time at the hotel itself.
Purchased this room on Hotwire to find it was $30 cheaper if I had called the hotel directly. Handicapped accommodations so that there was very little shelf space in the bathroom. Towel racks were grab bars next to the toilet. No place to sit except desk or bed. Used q-tips on floor. Second time that we stayed there but very disappointed this visit. Brunch was so crowded that you couldn't sit down and the staff couldn't keep things stocked.
Staff are phenomenalT
Hotel was good...clean, comfortable, convenient, but it was the staff that inspired me to give the excellent rating. They were the best I've ever encountered at a hotel. Gave good suggestions for dining and just very friendly and helpful with any request.
Needs better A/C
Love the location - near Vons, In-N-Out ,and close to the freeway. The pool and spa are great and the grounds are very relaxing. The rooms are clean and the beds are comfy.
This was the second time i stayed here. I really dislike the A/C in the rooms. they do not work right. It shuts off when it wants and goes on periodically. This NEEDS to be updated soon. I would definitely choose a room downstairs and facing the pond and pool.
the beds were comfortable
Their key system broke down and we were unable to get into our room for over an hour. Concerning and a inconvenience to end the night after a wedding.
Continental breakfast! Pool and Jacuzzi =)
They did not have rooms ready. Waited 2 hours for our room to be ready! Frustrating!
Kalifornian yliopisto - Santa Barbara ja Presidio Santa Barbara (historiallinen rakennus) sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesulapalvelu. Tämä hotelli tarjoaa asiakkailleen 73 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuone. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ilmaiseksi.
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Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.