Santa Barbara hotellia

Plussat: Everything exceeded our expectations. From the moment we arrived until we left, the staff went above and beyond to make our stay special. The facilities and location are just beautiful and we would definitely come back and stay here again.

Miinukset: I had the coffee at the cafe - it was just ok and definitely over priced. I would suggest improving on this!

Plussat: Room. The front desk accommodations exceeded expectations.

Plussat: Nice spa

Miinukset: Room was not very clean. No one answers phone at front desk or spa. When front desk answered it was in Houston not Santa Barbara. No housekeeping. Made own bed and emptied own trash cans. Will not stay here again. No self parking. Valet only!

Plussat: Location and proximity to the beach.

Miinukset: Rooms were dated and not what I expected for a Ritz property.Calling the front desk with no answer. Resort fees for the resort for amenities others offer free not disclosed up front. Will not stay here again. Room had an odor, had to change after multip

Plussat: Beach adjacent location, beautiful grounds, nice restaurants, bar, lobby and gym.

Miinukset: Pools disheveled, understaffed and poor seating management. Day to day food options at restaurant(s) a bad value and created dissatisfaction immediately.

Plussat: Staff was amazing.

Miinukset: Pricing was pretty high

Plussat: Very beautiful location and lovely grounds. Staff was extremely friendly and helpful.

Miinukset: The breakfast was really bad. Spent over $100 for the buffet and everything was dry and not fresh. Coffee shops breakfast was greasy and gross for $60. I recommend grabbing some groceries or going into Santa Barbara for breakfast. Also the beds weren’t very uncomfortable. A lot of tossing and turning.

Plussat: Gorgeous facilities

Miinukset: Everything was very expensive.

Plussat: The room was comfortable, the bed was luxurious, and the brunch was amazing!!

Miinukset: I wish I had stayed longer.

Plussat: I have a very hard time answering this. The location is nice yet their private beach featured a homeless guy. The hotel is not at all to the standings of a Ritz-Carlton. We have been to many Ritz, from Paris to Moscow, and this location does not match the Ritz-Carlton standards of excellence. We were extremely disappointed by the guest service, the recommendations for activities, the lack of actual guest relationship management (the front desk staff are all university kids who have no hotel experience).

Miinukset: The bed was absolutely awful. It was deformed and slanted, my husband nearly fell out of bed. At sunset, we wanted to have drinks on the terrace, but we couldn't because there was a private event. 3 days prior to arriving, we sent a message to the guest services team to reserve dinner and they proposed their "exceptional seafood and steak" restaurant, Angel Oak. At check-in, when we asked at what time our reservation had been made, we learned that the RESTAURANT WAS CLOSED. They then proposed a table at the Bistro, and when viewing their dining menu, the only fish that was available as a main course was an Atlantic Salmon..? The property is a bad joke. When we checked in someone had placed their room service tray in the hallway. After a short trip into a poorly recommended neighborhood in Santa Barbara (another evidence of the blatant lack of guest service), we returned to our room and the same dirty tray was there. The room was poorly lit, there was a fireplace but it cannot be used, the room's patio had a tiny table and 2 old, dirty chairs, and nothing else. The main swimming pool looked like a bad apartment complex pool. The only reason that this "resort" could possibly have 5 stars is based on the requirement to have valet service, hairdryers in the bathrooms, a spa and a swimming pool. The guest service, the quality, and the ambiance are far from being a 5-star anything but mediocre. When you look at the photos on booking.com and you visit the real property, you will quickly realize that you fell for staged photos and you got screwed.

Plussat: Made to feel very welcome. Friendly staff and beautiful grounds and buildings. Spa/gym is excellent and had many classes to choose from.

Miinukset: nothing

Plussat: The water views were amazing and the path along the resort leads easily to the sand for beautiful walks. Food and drinks were great as was staff. Can’t go wrong coming here.

Miinukset: Location

Plussat: nothing - terrible experience.

Miinukset: This room was in NO way a 4 star room - it was very dated and low on amenities. The furniture was scratched and looked bad. The bathroom had no counter space and was not functional. Very disappointing as I have stayed here before and liked.

Miinukset: Terrible location not as advertised "water front 4 star" way over priced and over rated

Plussat: location

Miinukset: expensive and nothing to write home about. Was a bit noisy as it was close to street

Plussat: Staff was courteous and the breakfast, even though served provisionally in another room (not the hotel restaurant), was very good.

Miinukset: Hotel is under going major rehab and the main building, bar, pool and spa were not available. The hotel should be closed until it is fully retrofitted and can accurately offer what is advertised.

Plussat: Hotel is undergoing major renovation. There was not even a lobby area. The hotel room was also equivalent to a 2-3 star hotel. Very disappointed.

Miinukset: No amenities. Cannot call this a 4-star hotel

Plussat: Only redeeming quality is the location

Miinukset: The rooms are very very old and their are no amenities. Everything was being remodeled. This was a terrible experience and far from a 4 star hotel. I was extremely disappointed and felt like a waste of money.

Plussat: Hearing the ocean waves as my sound machine!!!

Plussat: Location from ocean

Miinukset: Amenities not available as advertised, going through major renovation no access to pool hot tub or restaurant on site

Plussat: The bed and comforters were extremely cozy and comfortable, we slept very because of this.

Miinukset: We wish the bathroom would have had a vent fan

Plussat: Nothing

Miinukset: Truth in advertising. No F&B service to speak of, bathrooms 1970 Ramada Inn quality. The room rate charges was in no relationship to the services offered and the ambiance of the quality of the accommodation.

Plussat: Did not eat

Plussat: Good location and room for the price.

Miinukset: Zero control over very loud kids in pool at night. All rooms are near pool and the kids were so loud.

Plussat: Staff was very nice. The property was great nice and quiet.

Plussat: No breakfast

Miinukset: Longer hot tub hours; at least to 10pm. 8:30 too early

Plussat: location

Miinukset: you really need new carpets, they where pretty dirty.

Plussat: Clean, Pool, walking distance to Food and Stores

Miinukset: Had 2 little ones who I had to not allow to walk around freely in the room as the people downstairs were trying to sleep early. They weren’t running around but It was still not pleasant to not let them be kids and have to tip toe. Next time I’ll request a floor level for sure!

Plussat: Clean and well kept

Miinukset: Nothing

Plussat: Location was Great, price was good

Miinukset: Noise level was high due to pool area

Plussat: Everything we needed and great location across the street from coffee, restaurants and shopping. Easy freeway access. They even washed our car windshield for free.

Miinukset: The remote control was dirty and the tv channels didn’t work

Plussat: The man checking me in was friendly and welcoming.

Miinukset: Room are very dated

Plussat: Good location across from a large indoor shopping mall.

Plussat: The customer service

Miinukset: It’s old school but I loved the vibe

Plussat: Great location and setting. Very peaceful and relaxing yet still close to activities and the town.

Miinukset: Ended up in a room with two double beds vs. preferred room with King. The parking/valet situation is also difficult and slow.

Plussat: Staff was helpful and courteous.

Miinukset: Upon arrival, the room given to us was overlooking a huge construction dumpster. We requested a different room, and were reassigned.

Plussat: Great location, very clean and quiet. Great views.

Miinukset: Food is ok, but not great if you consider the price.

Plussat: Best sleep ever at a hotel! Bedding, pillows, mattress are superb. Bathrooms are amazing - a little small but that’s ok.

Miinukset: No.

Plussat: My daughters wedding was there. Was amazing!! Had breakfast in the dinning room and food was excellent!! Room small but bed very comfortable. Bathroom large and beautiful. Toilet are very small hard to close open door for privacy. But loved the grounds and staff

Plussat: My husband and I had a pre-baby retreat at this amazing Belmond property. We’ve stayed at several Belmond locations in the past, and this was our favorite due to the beautiful location, amazing facilities and top-notch staff.

Miinukset: Nothing! It was perfect!

Plussat: The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down

Plussat: 22acres of magnificent views and gardens So many areas to sit in mesmerizing surroundings

Miinukset: Nothing

Plussat: Location, the room

Miinukset: No Wi-fi, no shower cap, and the fees for every little thing (like parking, food) were very high.

Plussat: Everything was amazing

Plussat: Overly priced hotel. Old property Not Four Season standard Needs to br evaluated Thanks

Miinukset: Honestly did not like the property Old smell from the furnishing Needs major renovations

Plussat: Good food, atmosphere and customer service.

Miinukset: No.

Plussat: The gardens are spectacular and walking to and from room was pleasant stroll. Room was silent sanctuary as was the private patio. Other hotels could learn a great deal by experiences all the small details of simplicity. Nothing fancy, just classic. Delightful place. Every employee seemed proud of their work and part of a team. That is rare.

Plussat: It's the Four Seasons, what else needs to be said? Every detail is cared for and it was just a great relaxing experience. The Staff was more than accommodating and went out of their way to take car of our every need. We loved our stay and we will be back since this is now our new favorite place to stay.

Miinukset: Although we had a beautiful pool side room, we never where unable to secure four lounge chairs together for our family. We had to pay $200 extra a day to go across the street to the Coral Casino and enjoy that pool. Although we loved it at the Coral Casino Pool, their should be some consideration made for those who can not secure lounging at the main pool next to their room to be allowed to use the Coral Casino pool without this additional cost. Especially if seating is unavailable as it was for us by the hotel main pool.

Plussat: Beautiful hotel in a great location - everything you need on site

Miinukset: We arrived on Saturday evening after driving for 250 miles hoping to enjoy a quiet drink at the public bar before our dinner reservation.. it was so busy & noisy with a private party celebration that we couldn’t get to the bar to order or even hear each other speech !! Not a great start to our stay

Plussat: Tennis courts and overall ambiance

Miinukset: Room I initially got smelled really bad and we had to get switched. Unacceptable for the price we paid

Plussat: We were newly weds coming from our wedding for some relaxing time. We had our dog and they upgraded us to bungalow. Never stay at a 4 seasons but their customer service was beyond anything i have seen. Everyone somehow knew our names,it was incredible

Miinukset: I highly recommend paying extra for coral casino pool that sits on the ocean. Unbelievable half salt water Olympic size pool. Can't say enough about customer service.

Plussat: Big rooms, comfortable beds!

Miinukset: There was nothing to dislike!

Plussat: Great breakfast and pool area.

Miinukset: Room location was horrible. The room was at the entrance door with a lot noise

Plussat: Gardens.

Miinukset: I have stayed here often, but this room was definitely the worst really only need of an update and seemed old and dirty.

Miinukset: Completion of room renovation not complete

Plussat: The hotel is surprisingly very peaceful considering it is next to the highway. The little pond, garden and the pool are great. The decoration is lovely.

Miinukset: Plastic breakfast! Always so much plastic waste at those type of breakfast :(

Plussat: Very lovely pond with ducks, also nice heated pool

Plussat: excellent room with cathedral ceiling - very smart continental breakfast more than adequate with friendly staff

Miinukset: No evening meal and only Ihop close at hand meaning restriction on dinners.

Plussat: the room was very bog and confortable, also the toilets were bog and clean. breakfast room was big and comfortable with lots of choise of food.

Miinukset: nothing to complain about.

Plussat: Close to work, great pool and jacuzzi, comfortable feeling nice grounds with big pond and birds on the inside.

Plussat: Breakfast room Great Pool/ Jacuzzi/Ponds/ water features w/ real swans/ducks Makes for pretty views from most rooms

Miinukset: The continental breakfast was disappointing

Plussat: Same lobby , drive up entrance- like elavator was not working the enire stay there. I almost brought my parents. Would have been a disaster without elevator. they should have alerted all incoming guests prior to coming in. New room decor was inferior to the original decor. Pool water nice and warm- like. Jacuzzi jets were weak, alomost non-existant. dissapointed that they removed the Sauna. friendly staff- like.

Plussat: The staff was friendly and the accommodations were amazing.

Plussat: Nice location on outskirts of Santa Barbara, good stop over.

Miinukset: Bath plug did not work - all water drained out! Reported to reception on leaving. Restaurant closed for refurbishment during our stay

Plussat: The location is ideal and you can walk to shops & restaurants!

Miinukset: The restaurant downstairs is still closed and unavailable.

Plussat: It was an absolutely gorgeous hotel. No two rooms are alike. Classical feel with a few modern embelishments. Heated pool was wonderful and hot tub was great.

Miinukset: The staff could have been more approachable and proactively helpful. I saw a lot of forheads (looking down at computer screens or otherwise "busy" despite no guests at the desk. The hot water situation was less than ideal. Nosy yet what combination you did, it would periodically get scorching hot then cold, then resume a tolerable temperature for a few minutes.

Plussat: Everything was great- very accommodating. My only complaint was the quality of the bed. Replacing mattresses with higher quality beds should be a priority at this property. Otherwise, good value during the winter months.

Miinukset: Mattress quality

Plussat: Very attentive staff, perfect location, quiet comfort and clean property. For such a small property....it had all of the amenities. Very nicely done.

Miinukset: Historic hotels suffer from ambient noise due to old construction. You can hear guests in other rooms. It comes with the charm.

Plussat: The hotel is old, and built by Charlie Chaplin, that ambiance was very enjoyable and well taken care of an exceptional place to stay.

Miinukset: zero.

Plussat: This hotel was so sweet. It had an amazing staff, very accommodating. Awesome character... old elevator! The rooms were clean and comfortable. My husband and I were traveling down the coastline of California so he had stayed in a lot of hotels on our travels, and this one was the best hotel!

Miinukset: Nothing

Plussat: Location is great. Cool old school elevator

Miinukset: Water in shower cuts out when someone in another room flushes the toilet. Average hotel next to the freeway

Plussat: The jacuzzi tub was nice as was the fireplace the could be seen from our bedroom and living room!

Miinukset: Just minor things here and there. Nothing worth noting in this review

Plussat: Very nice hotel, great staff, and it's so nice to get breakfast in the morning. Only complaint was we have little kids and so needed a room with two beds and the full beds are a bit small...even though they were very comfortable.

Plussat: I will stay here every time I am in Santa Barbara! The location is right next to the Funk Zone, many amazing places to eat right next door! The facility is gorgeous as well as the rooms!

Miinukset: Nothing, it was perfect!

Plussat: My room at The Wayfarer was the nicest dorm room I've ever stayed in! The bed was very comfortable, the interior of the bedroom and bathroom were both very cute, and the location was great! I walked everywhere from the hostel on my Santa Barbara weekend. The free drink on arrival was a nice touch!

Miinukset: Breakfast was included and a standard fare of bagels, oats, coffee etc. Water was just room temperature tap water which I can't stomach so my only suggestion would be a water filter or having cold water available.

Plussat: Hip and fun; great location

Miinukset: The water tastes weird; the perfect view of the freeway

Plussat: We loved the boutique feel of the wayfarer. The quirky designed reception area, mermaid wallpaper in the bedrooms and state of the art kitchen facilities. Location is perfect to explore Santa Barbara. Staff were super helpful. Great value for money.

Plussat: Located centrally in the funk zone and close to Amtrak- this is the perfect place to explore Santa Barbara. The staff was helpful beyond expectations and the hotel was wonderful.

Plussat: Everyone and everything

Miinukset: Nothing

Plussat: But it had amazingly comfortable beds. The decor was fancy, the bathrooms were very modern - I see why it was a little more pricey than average hostels. Had a tv in the room, and with decent channels! Location is prime. Had nightly activities but the night I was there, it was cancelled because not enough people wanted to do it.

Miinukset: The price

Plussat: The bed was like a cloud. I loved all the furnishings, games, guitar. Very relaxing and inviting. Inspirational decor. Fun to share a dorm. The salt water pool was heavenly! The staff answered all my questions, and I had a lot!!! Very accommodating!

Miinukset: I wish everyone in the world could experience this.

Plussat: Beautifully designed

Miinukset: Elevator out of order at the time I stayed, but it’s their fault

Plussat: 1. Ideal location. 2. A bike rental for 2hrs is included in the price. 3. Perfectly clean rooms - very comfortable beds. 4. Great breakfast.

Miinukset: I believe that this hostel is a bit pricey, but other than that I am very happy with my stay.

Plussat: Rooms are not huge but comfortable, new and clean. Staff was very helpful and polite. The proximity to everything--wine tasting, breweries, restaurants, the beach and all the shops on State St could not be better. Also close to the train station.

Miinukset: no complaints at all.

Plussat: Close to train station and restaurants. Great for an overnight stay

Miinukset: Room was very small. Bathroom very small too

Plussat: Henkilökunta ystävällinen, huoneet isoja ja siistejä,, huoneemme terassilta 5metriä altaaseen. Monissa huoneissa keittiö. Kuuma-allas oli lasten mieleen. Pyykkitupa erinomainen, ja halpa. Sijainti hyvä, lyhyt matka pääkadulle, rantaan ja moniin kauppoihin.

Miinukset: Kuntosali huono,:pieni ja muutama laite

Plussat: The room was clean and the adjoining restaurant was very accommodating.

Miinukset: The front desk staff was not friendly.

Plussat: The staff was very warm and full of information! There was even complementary snacks and bottles of water too! Close to freeway and Cottage Hospital. The grounds are beautiful and the pool is lovely and they exercise room. Free parking and wi-fi!!

Miinukset: The rooms seemed to need some updating! The room we had was up stairs and was much larger room and it had a tub/ shower. We are former clients and when we stayed Previously it was a shower only. So ask for what you would like!!

Plussat: Location to the wharf

Miinukset: The price gouging on everything

Plussat: We just love this hotel. This was our 3rd time staying there. We love the rooms, the pool and the restaurant!

Miinukset: Nothing

Plussat: Pool is nice

Miinukset: My room was covered with ants. The bathroom, the kitchen, everywhere - ants. The rooms were dated, the AC was as loud as a tractor, just not a good experience.

Plussat: very good bed and large bedroom the location is not really nice far from the center

Plussat: The Green around. The solid buildings with walkway and the spanish style.

Miinukset: The old fashioned furniture with No colours. Old. Brown in Brown. Retired or grandma style we say in Germany

Plussat: staff was helpful and friendly. lots of tv channel options. room was super clean. location was convenient

Miinukset: pillows were flat and early check in should be free.

Plussat: Location for what we wanted was great. Quiet neighborhood but way access to State Street

Miinukset: The shower drain was clogged and the shower was very difficult to turn on/off. Room decor is tired.

Plussat: Was quiet area. Room was large and included kitchen.

Miinukset: The living area furniture is very old and worn. The TVs did not work as their Direct TV appeared to be down. There were ants in the bathroom.

Plussat: Beautiful

Miinukset: Breakfast staff

Plussat: Classy room. Heated tile floors in bathroom. Outdoor patio on first floor. Beautiful location

Miinukset: Nothing

Miinukset: Lovely hotel, perfect location, large rooms, loved every minute of it. One constructive comment would be to add a full length mirror in the rooms...

Plussat: Location

Miinukset: Breakfast Buffet was a complete joke, as store bought bagels were still slightly frozen and selection was severely lacking. Plus since we had three rooms, I asked if we could get a late checkout in just one room, so we could stroll along waterfront. Immediate response was no without checking with any of her supervisors to see if they could accommodate my request. SO SAD when a hotel is blessed with a great location and quality construction and yet is staffed by indifferent millennials who have no clue on what makes a hotel great.

Plussat: The price is extremely high and does not match for this hotel

Plussat: I liked the location across from the beach. The valet was great

Miinukset: There was no end table on one side of the bed, the lighting was terrible, the room view was awful, no microwave or coffee maker. I had room service bring me up a pot of tea and it came in a dirty coffee pot container, so the tea tasted terrible, they did not bring up enough sugar and no napkins or spoons? Would not go there again.

Plussat: The staff is incredible. Very service oriented.

Miinukset: Had to find the access into the hotel. No coffee in room

Plussat: Continental breakfast was good.

Miinukset: $19 per night for parking was excessive.

Plussat: Location and view

Miinukset: Should have coffee in the room and a better breakfast menu my stay was very nice

Plussat: Staff was very friendly and courteous!

Miinukset: The rooms could use a more detailed cleaning. The faces of cabinets, doors, light switches should not be dirty.

Plussat: Room smelt Air vent was so dirty Counter tops were nasty Phone literally was covered in dust We went and bought Clorox wipes to try and clean the areas we needed Overall horrible

Miinukset: Cleaner Fresher Just basic cleanness is not too much to expect

Plussat: I can't eat carbs (Type II diabetic) so I didn't try the breakfast.

Miinukset: The view could have been better, but the location prevents that.

Plussat: Easy access to the freeway; across the street from In 'n Out Hamburgers. Having a Kitchenette in-room helped save time and money.

Miinukset: The bed was not as comfy as the rest of the place. I had to pay extra for having my dog stay.

Plussat: I liked nothing about this hotel

Miinukset: You could hear thru the walls, the floor boards in bathroom coming up/missing. There appeared to be homeless sleeping in lobby when checking in. The breakfast...granola bars, packs of oatmeal and coffee... you shouldn’t even advertise that as break

Plussat: It's cheap and functional

Miinukset: It's old and shoddy. Lack any real comfort.

Miinukset: Attitude of front desk clerk were unhelpful. Ran out of breakfast items well before the promised closing time.

Plussat: Location

Miinukset: Sad morning snacks

Miinukset: There was no coffee one morning and the breakfast is terrible

Plussat: Clean

Miinukset: For price the breakfast grab and go was terrible

Plussat: Price was good.

Miinukset: Reeks of cigarettes, so if you're a smoker, this is a place for you. Signs say no smoking  but they don't monitor this! Walls are thin- could hear bath water running and fan in the room next door. Couldn't sleep most of the night because of no

Miinukset: BED WAS MOST UNCOMFORTABLE

Plussat: Very clean and comfortable and great value given the price of the properties in Santa Barbara. Very comfy bed and pillows and breakfast functional

Miinukset: Nothing really - what you would expect from a 3 star - perfectly ok and would recommend if budget is a factor

Plussat: We have stayed here a couple times and plan to stay here again.

Miinukset: Breakfast was good but would be nice to not have the same choices everyday. Shower was slow to drain.

Plussat: I got an apartment for an amazing price!

Plussat: Location was OK. The rooms were OK but getting a bit tired. Probably a decent place 15 years ago

Miinukset: Breakfast was not a pleasant experience. Queue of people waiting for hot food. Everything else was just OK with plastic cutlery etc. Be careful on the way to the breakfast room. If there is a shower of rain or dew, you will easily slip on the tiles.

Plussat: It was spacious, convenient, and fully equipped with what we needed. We didn't stay long enough (overnight) to use the pool which looked nice or the exercise room. It was a bit spendy for just overnight, but that couldn't be helped.

Miinukset: The breakfast eggs were like plastic with Velveeta cheese, coffee was good. The room was not cleaned in the ceiling corners, esp. in the shower.

Plussat: Perusasiat mallillansa. Siistiä, hyvät punkat (2*queen-huone) hyvillä mestoilla, normaali syötävä vaatimaton aamupala, kahvi hyvää. Ei siis marisemista.

Miinukset: Siistiä ja asiallista. Senverran iäkäs sisustus, että vielä karvalankamatot.

Miinukset: Parking spaces too small

Plussat: had family members stay at this hotel. it's close to restaurants/shopping areas. front desk staff helpful over the phone for questions. over all I'd use this hotel again for more family visitors.

Miinukset: busy street location

Plussat: The 2 bedroom suites

Miinukset: The lighting in the room is really bad. I ended up buying my own lightbulbs and switching them out while we were there.

Plussat: Older but nice room. Comfy bed. Huge shower. Easy access to yummy restaurants. Other travelers there very nice and international. Loved the continental breakfast that was included with our stay. The cheese omelets so yummy on the croissants, made it more than the usual continental and really hit the spot. Checking in and out quick, easy and very efficient, friendly.

Miinukset: Carpets a little worn out. Smoke alarm battery decided to chirp in the middle of the night. Needed replacing. TV wasn’t working when we 1st got there but was fixed in no time.

Plussat: good location

Miinukset: no

Plussat: I wasn't expecting much from a 2-star motel, but we were pleasantly surprised! The front desk staff was 5-star. The gentleman who checked us in was so helpful, he gave us great restaurant suggestions and directions to all the places we wanted to see.