SureStay Plus by Best Western Santa Clara Silicon Valley

Very comfy bed and couch.

All was good except they have no mini fridge or microwave.

We stayed 3 nights having driven into town from San Diego for the Niners Divisional Round game. They were accommodating in changing the dates of my stay without charging any additional fees. The room was what I expected based on the pictures. The part of town was slightly better than what I expected. It is conveniently located off De LaCruz Blvd which is off the 101 given that our purpose was to attend the game. During our stay, I encountered 2 front desk ladies that were somewhat bothered by my request for extra towels and questions I had. This could have been because both were on her cell on a personal call and the other was also on her cell phone texting. I get that the front desk can be slow but when a guest comes to the desk, it’s time to put the personal aside and do your job. The floors are all wood and no rugs which was a little off putting (cold floors especially coming out the shower and getting dressed) but I planned ahead (bringing slippers and asking for extra towels). The king size bed was comfortable. The mini fridge did not stay very cold. Shower is a little tight (little room to turn around and “shower”). Property is well lit and close to Target which is inside of the newer of the 2 strip malls less than 5 mins down the road. Breakfast was decent (cereal, eggs, sausage, tater tots, pastries, toast and condiments needed and of course, coffee)

The couple of front desk ladies who seemed bothered by my asking for extra towels and question I had. The wood floors without any type of rug ( we have stayed in other rooms with wood floors that also had a large area rug under the bed). The heating/air condition unit never turned off (even after heater was turned off).

The sausage is yummy!

Floors are slippery.