Santa Clara hotellia

Plussat: The house and furnishings are charming! The hostess was extremely pleasant and breakfast was fabulous! Very near to everything.

Plussat: Character of the home, the landscaping. Value.

Plussat: Breakfast was good & being served on the patio was a very relaxing, enjoyable. Having a little yard for our dogs to play in was nice for them.

Plussat: It was quiet and cozy. There was a pool and extra towels and plenty of patio furniture. The room we stayed in (Harrison) had Roku on TV and it’s own bathroom. Breakfast was delicious and Danielle, our host, was conscious of asking if we had any food allergies. Her dog, Goose, was absolutely adorable. The house was within walking distance of several restaurants and a beautiful park. She offers port wine and fresh baked cookies in the living room. She also sells full size bottles of the skincare in the bathroom.

Plussat: Its a cute, sweet, charming nice place with amazing service. Based upon room rates in soulless nearby hotels, it seems like a great value. The breakfast was incredible!!

Plussat: It is a beautiful building and grounds. The pool was a nice surprise, although we didn’t have time to use it. Each staff person was helpful and friendly. The location was perfect for us - walkable to dining and shopping.

Miinukset: The room was a bit cramped, but manageable.

Plussat: Traveling on business with partner and dog. We all enjoyed stay at Madison for different reasons. Myself - working on laptop in backyard during day and spa in evening, partner - quiet and relaxing vibe, dog - unleashed with freedom to explore. Highly recommend for business and personal travel.

Miinukset: Excellent stay. Absolutely enjoyed the entire time here.

Plussat: Perfect service, perfectly clean, free parking and the best breakfast I ever had.

Plussat: Quaint and charming B&B with exceptional customer service. Breakfast was in the beautiful back yard, really enjoyed our stay and will definitely be back.

Plussat: Danielle was an excellent host and very helpful.

Miinukset: Air circulation inside the house where the coffee is set.

Plussat: Really nice and cozy BnB with friendly staff, comfortable rooms, and even a very cute dog!

Plussat: The effort to make a gluten free breakfast for me was so thoughtful and the Eggs Benedict served on home grown tomatoes was delicious. We loved the Roosevelt room with its private bathroom and entrance. We didn’t have to worry about disturbing other guests with our coming and going. I enjoyed taking a jacuzzi bath after the seven hour drive. What a luxury! The price was great and was what initially caught my eye when booking. Couldn’t believe that I could book a B&B for what I would pay for a hotel room. Close to Levi Stadium.

Plussat: Everything

Plussat: Great Room, nice and clean.

Plussat: Staff was friendly. Hotel is in a great and convenient location close to shopping and a Safeway Super Market.The only bad thing about this hotel is that I was charged for parking. So many other were parked in the parking garage without a pass, a couple in the hotel had told us they had not even payed for the pass. Other than that the hotel was great. Next stay I will park

Miinukset: Having to pay for parking.Need more trash cans in parking garage.

Plussat: It was close to restaurants, coffee shops, park

Plussat: LAYOUT OF THE ROOMS WERE UNIQUE AND CONVENIENT. LOTS OF RESTAURANTS AND SHOPPING NEXT DOOR. GOOD PARKING AND AFFORDABLE COMPARED TO OTHER HOTELS. POOL WAS NOT TOO CROWDED.

Miinukset: BREAKFAST BUFFET COULD HAVE MORE OF A VARIETY. NO BACON....OR WAFFLES. NOT ENOUGH TOWELS AVAILABLE IN THE SWIMMING POOL AREA

Plussat: My room was not completely clean closet mirror left dirty. Water splashed on my makeup case on the sink. Other than that a good experience

Plussat: French toast was perfect and dining are is no enough

Miinukset: Fabulouso fragrance used in lobbies is not a good scent for the facility. It made it smell old and mildewy.

Miinukset: Way too noisy rooms. We had a room to the street and could not sleep due to the noise. Flimsy windows which did not keep the traffic noise outside...

Plussat: The selection of breakfast options

Plussat: good breakfast and good location

Plussat: Rooms were great love the home away from home feel

Miinukset: Pool closing too early

Plussat: High floor / view Pleasant front desk staff Good breakfast buffet / good coffee

Miinukset: Hotel is showing signs of aging. Paint peeling on the pocket door to the bathroom Hallway smelled like curry (other guest cooking in room) $10 overnight parking fee is penny-ante . A/C blows directly on bed.

Plussat: Clean, large rooms!

Miinukset: Nothing!

Miinukset: I forgot my phone charger in the room, and asked the front desk to search it. I am 100% confident that it was there. They said that there's nothing in the lost & found and in the room, which was quite disappointing.

Plussat: I liked the water offered at the loby.

Miinukset: They thought i was smoking marijuana in my room and woke me up in the middle of the night because someone was smoking...

Plussat: Lots of pillows...and lots of towels...bed so comfy..This time we didn't use the kitchen but that is a plus..

Miinukset: WI-FI so poor..I thought I was the only one but I spoke with a few who stayed there and yes them too..the only way I communicated was thru messenger on my cell..

Plussat: My first time staying and it met all our needs. Thank you

Miinukset: N/A

Plussat: Note: I booked this hotel for my co-worker who was visiting from another state/location. She told me that she found the hotel clean, comfortable and convenient; said the staff was friendly and helpful.

Miinukset: My co-worker had no complaints.

Plussat: Delicious breakfast Room was great

Miinukset: Pool was cloudy water

Plussat: The breakfast was excellent. Lots of different choices and everything was great quality.

Miinukset: The beds were not very comfortable. The mattresses were firm but yet not supportive. They made my back ache. Full size beds do not really accommodate two people comfortably. The pull out bed in the sofa was not flat, but sloped toward the feet and extremely uncomfortable.

Plussat: Breakfast was satisfying. Location was excellent.

Miinukset: Nothing to complain about.

Plussat: This was such an amazing place and I would only book with them every time I come back to Santa Clara , Everyone was just amazing and loved every minute there .

Miinukset: Great location and there was 0 things wrong with it

Plussat: The location and the community areas.

Miinukset: My door would not open, it was not a key thing. we sat out side the door for ten minute. The engineer could not fix it. They moved us to another room. They still charged us the full rate.

Plussat: My experience was WONDERFUL!

Miinukset: Parking was difficult

Miinukset: Cleaning staff hurried through the room

Plussat: Very nice and quite place. I will definitely visit again.

Plussat: Everything about this hotel was perfect. We would stay there again

Miinukset: There's nothing that I didn't like

Plussat: Room was large and comfortable Staff was congenial and helpful Tangibles Free airport shuttle you can reserve or they reimburse rideshare Free drink every night GREAT free breakfast - (perfect big bowl of berries) Luggage storage Close to SJ cc

Miinukset: Flimsy pools towels that are essentially hand towel sized Ironing board so cheap falls down

Miinukset: Fitness center should be improved.

Plussat: Great place to recharge. Comfortable beds and pillows, very clean, friendly staff and good location.

Miinukset: Carpets in the elevator are a bit outdated

Plussat: Didn't have to pay for parking.

Miinukset: The breakfast area was too small. There were not enough tables. Too crowded. We ate elsewhere.

Plussat: Bed very comfortable and firm. Coffee in the morning

Miinukset: No I’ve machine on the second floor. Maintenance on the room next door in the afternoon.

Plussat: Room is clean

Miinukset: Having book for 2 booking due to extend more day to stay at Hotel,the 2 booking is connecting date for extend the day.After the first booking date is done,the Hotel ask to change the room .Absolutely it is really bad to change the room for only one more day,and it seem to be like check out ,coz you have to spend time to pack .better to check out,no requires to extend the day at hotel.

Plussat: Delicious breakfast, beds are very comfortable, very nice rooms.

Miinukset: I wish there was a hot tub by the pool and the drain stopper didn't work for the bathtub.

Plussat: Convenient location

Miinukset: Nothing

Plussat: Room clean

Miinukset: Getting uncomfortable due to extend the day with hotel but I do have to checkout. And moving to a new room which is similar to check out and getting better offerings hotel.

Plussat: Great breakfast, convenient location.

Plussat: Amazing rooms!

Miinukset: The guy (manager apparently) who checked us in wasn’t the nicest or accommodating. We were told of an additional 10% fee per room (we had four) which was not mentioned anywhere on our paperwork - agreed by the ‘manager’ as not notified to us. As a large family group we had budgeted strictly and did not have the spare cash (on the night before we flew home) but had to exchange more from another card. Fee refunded on check out but will take 7-10 days to refund!!

Plussat: Great location for events at Levi Stadium. Clean, quiet and good parking. Friendly staff.

Plussat: Super clean and friendly

Plussat: Staff at check in were very friendly and welcoming. Upgrade to a room with a balcony. Room is a good size and everything was good.

Miinukset: Only stayed 1 night

Plussat: Great folks at the Hyatt

Plussat: Very comfy beds

Plussat: The staff was courteous and professional

Miinukset: Price for stay would be better if it was lowered

Plussat: Location was convenient for my meetings

Plussat: Walking distance to Stadium

Plussat: The location was perfect, especially for Game Day at Levi Stadium. Room service was excellent and very prompt. The pool and bar are were excellent as well. The only downfall was a lack of restaurants in the area within walking distance. The Staff was extremely helpful and courteous. We can't wait to stay again!

Plussat: breakfast was very good {expensive} and the location was perfect.

Miinukset: First we had problems with the bath toilet we call someone came to fix it but it still had a problem afterwords. I was disappointed with a large Hotel that there were only one restaurant in the facility.

Plussat: The view to the stadium

Miinukset: Check in process

Plussat: Location & all the Extra Emenaties

Plussat: I like the ambiance of the place, and the fact that the staff will help you if you need it. It's very clean and in a fabulous location. There isn't much more I could ask for in a hotel.

Miinukset: This place is terrific. Very helpful, no issues.

Miinukset: Front desk staff could have been more friendly Upgrades cost more then they did 2 weeks ago

Plussat: Near by convention center

Miinukset: Nothing

Plussat: Not sure it's definitely need more enhancements to entice your weekend crowd. I mean if your looking to be a parking lot away from Levi stadium and or great America this the place for you.

Miinukset: Where do I start.. it seems like I got the crumbiest room ever.. I didn't feel like I can take a decent shower without having my flip flops on while showering, they had this nasty gross spot with a little rug cleaning device I'm sure would of taken it

Plussat: Everything

Plussat: Room is nice

Miinukset: Very narrow selection of food for breakfast, it was basically scrambled eggs with sausages. "Executive lounge" where breakfast is served is small for the number of guests.

Plussat: The bed was so comfy we overslept!!

Plussat: Close proximity to Great America and Levi stadiums.

Miinukset: Wish there was a shuttle to and from GA and Levi Stadium. We had dinner on the property. Restaurant was closed so they told us to order from bar. Food was ok not the best for the prices I expected better but the service was terrible our waitress was very slow and we had to track someone down to place an order.

Plussat: The location to Levi Stadium was perfect! The staff was courteous and professional. The beds were very comfortable.

Miinukset: The hot breakfast wasn’t hot enough. Potatoes and eggs were cold both days we had breakfast. Food onsite wasn’t great so if your hungry, plan on getting out for quality food.

Plussat: Location

Miinukset: What's not to like; the location, hotel, and price is awesome!

Plussat: Fine

Miinukset: Food was too expensive for breakfast

Plussat: The view of the stadium and great customer service

Miinukset: Room was small no microwave no sofa,

Plussat: Nothing

Miinukset: The room next to the elevator and ice machine. The location next to the elevators created a wind tunnel through our room -- noise all night long!

Plussat: Easy Uber pickup. Local to shoreline venue

Miinukset: There was no bathroom light. When brought to staff attention they offered me rewards points but I do not have a Hilton account.

Plussat: Bed & pillows are so comfortable, & the breakfast is good.

Miinukset: Cristy at the front desk questioned my son when he asked for a pillow & sheets for the sofa bed. She gave me an attitude & I’ve NEVER experienced this at ANY hotel in my life! I will NEVER stay here again. I wanted to leave even though I had already paid. Best Western across the street got good reviews... maybe them on the next round.

Plussat: Really nice employees at the front desk. Super nice and clean room. I slept good all night and i didnt hear any traffic or people from down the hallways. I didnt hear any doors opening and closing. Really clean parking lot. I will definitely stay here again!

Plussat: Great breakfast!

Miinukset: Air conditionning too noisy especially during the night.

Plussat: Breakfast food was good, varied, not just continental pastries. Location was great for our needs. We arrived early and a room was ready for us!

Miinukset: Bathroom shower splashed onto the floor no matter how well we closed the shower curtain! Couldn't figure that one out!

Plussat: The whole staff mess me fell like I'm at home. All of them very courteous and always willing to help. Keep smiling guys!

Plussat: Lovely bed, clean carpet, bathroom, and countertops.

Miinukset: Front desk service, had a difficult time understanding her and had a whole ordeal with thinking we couldn’t stay because I’m under 21. She didn’t offer the paper work we eventually got filed out til we weren’t sure what we were gonna do. She then told us we could still stay, with a permission slip basically from my parent. It was ridiculous, however we were able to stay and had a great time and that’s all that matters!

Plussat: Very nice. Surprised at the range of amenities offered for the price

Miinukset: The coffee but I’m a coffee snob

Plussat: The location is good. I like your room size. And the bed is nice to sleep.

Plussat: Yes the beds were very comfortable I didn’t eat much breakfast that’s my fault but the yogurt was good very nice staff

Plussat: The staff was nice and the breakfast was good.

Miinukset: The hotel had a lot of restaurants around it.

Plussat: Staff was very attentive and kept everything, including the breakfast area, very clean and organized .

Miinukset: There should be a holiday inn sign somewhere near the entrance from the parking lot. The main entry is facing the parking lot but there is not a holiday and sign on that side of the building. Even just a small little sign would be helpful.

Plussat: Fitness room was nice & so was the breakfast.

Miinukset: Water did not drain from tub when taking a shower, so i was standing in water.

Plussat: Staff

Miinukset: No hair dryer and wake-up call did not happen.

Plussat: Good location, friendly staff, great full breakfast included, clean pool area, rooms are modern, clean and comfortable.

Miinukset: The pool was good, but just not heated.

Plussat: Great hotel in a good neighborhood, offers good value for money, well-equipped fitness room

Miinukset: Breakfast room often crowded

Plussat: Great breakfast. Clean room. King suite is much better then the Queen. Queen needs upgrade.

Miinukset: Very few electric outlets in the Queen. The King suite has many more and better lighting.

Plussat: Good breakfast

Plussat: I was surprised pulling up to the Best Western. The location is on a busy intersection in a Santa Clara neighborhood I wasn't sure about. (Lot of street noise.) It did not look like its online pictures. For whatever reason, I did not expect a motel; however, the BW turned out to be nice. The place has been updated and the room I had was attractive. The bathroom was clean and updated. Fluffy towels. Lovely beds and bedding; WiFi was reliable; quality LCD TV, K-cup coffee & tea service; all nice amenities. The housekeeping staff is top notch. Breakfast was pretty good! Eggs, sausage, waffles, along with cereals, breads, yogurt and fruit. Lots of good coffee and nice tea assortment, which was available 24/7 in the lobby - a nice touch. The lobby was pleasant. As I said - not what I was expecting at first glance, but thankfully, pleasantly surprised. I enjoyed my stay.

Miinukset: I was disappointed that the swimming pool was in the middle of the parking lot. From the online pictures, I was looking forward to using the pool, but I felt uncomfortable lounging in the middle of the parking lot. The room AC was outdated and loud. (And there was a power outage in the morning for about an hour - ostensibly due to a circuit panel onsite as opposed to a neighborhood outage.) The rooms in general are well-lit and updated, the mirror is illuminated by tiny LED tape which was very dim -- so the vanity area outside the bath could use more light. Again, I wasn't expecting a motel so that meant the elevators were further away from my room. The stairs were closer so I lugged my bags up the stairs. (Although the stairs are nicely renovated with slate. Looks nice!)

Plussat: The breakfast was out standing , you gave just the right number of things to pick from.

Miinukset: Nothing

Plussat: Breakfast had a variety but NOT ENOUGH SEATS; we had to sit in the lobby with strangers at a low coffeel table.

Miinukset: The floor in our room was dirty. Debris, hair, bits of hair brush bristles. The sheets seemed clean and the towels seemed clean but since the floor was dirty, I wasn't sure about the rest of housekeeping. I complained to the front desk and they wrote down my complaint.

Plussat: We did not take advantage of the complimentary breakfast, as we were just ready to get out of there.

Miinukset: After attending a 49ers game in San Francisco, we had had a long day. We expected to return to a clean room after our long day. The rooms cleanliness was questionable. The room was dusty, as if no one had rented the room recently. To top it off, the shower head did not work correctly and seemed crushed up! No water pressure was available for a nice shower. Very disappointed!

Plussat: Staff was friendly

Miinukset: Very small rooms, beds uncomfortable and swimming Pool closes at 8pm

Plussat: Walking distance to the beach.

Miinukset: The hotel is on a corner with a lot of traffic. The only place to eat in walking distance closes at 2 pm.

Plussat: Beautifully appointed rooms. Quiet. Very clean. Central to just about anything Silicon Valley (or just walk across the parking lot to the Apple iTunes building). Many decent food choices nearby. No pool (does that really matter to you?). Allowed an early check in because they weren't busy. No bar onsite, but nice selection of beverage at the front desk.

Miinukset: Well, one thing, the kitchenette lacked silverware which led to a very piggish-looking moment eating a container of greek yogurt. The HVAC unit was a tad noisy.

Plussat: Very clean and Quite.

Plussat: The breakfast

Plussat: Better than any other brand hotel value

Plussat: The room was big and comfortable. The room set up was perfect. The breakfast was better than I expected. The buffet included eggs, bacon, sausage, fruit, cereal, pastries, bagels, yogurt, and coffee.

Miinukset: one of the elevators was very slow.

Plussat: The breakfast was amazing.

Plussat: The room was exceptionally clean. Staff was friendly and breakfast was delicious!

Plussat: Everything

Miinukset: Nothing

Plussat: Breakfast was more than expected--fresh cooked eggs, fresh fruit, lots of good food. The room looked like it was recently renovated as it was missing a light fixture in the closet area, otherwise it was great. I especially liked the magnifying mirror in the bathroom!

Miinukset: There was renovation going on in various parts of the hotel and we were not informed of this at the time of booking. Parking was limited due to the construction debris.

Plussat: They have been remodeling the hotel. Our room was very nice with better features than the big name hotels. The staff was very helpful and polite. Breakfast was good. Location was easy access from the highway.

Miinukset: Only thing I didn't like was a uncomfortable pillow for my taste as being too firm but most hotels have the same issue regarding people's comfort level.

Plussat: Beautiful place

Miinukset: You have to pay for parking.

Plussat: Location to Levi stadium

Miinukset: Parking price.

Plussat: The location near Levi Stadium was the best part of our stay.

Miinukset: I am shocked by what I’m about to write. We have usually had a good experience at Marriot’s but not this time. The floor we stayed on was having was having renovation done. It was loud with people and tools. The hallway had trash and even screws and nuts strewn about. A lamp and other furniture were in the hallway and most of the doors to the other rooms were wide open. We were moving my daughter into her college dorm so I decided to order room service the night before to simplify our morning. I placed my card on the door and called down and placed it on the phone, as I wasn’t sure they would get the card due to the construction zone around us. Well, Our order never showed and after several attempts to find out where it was we were told it was never placed. As we were on a time crunch due to our move in time, It added to a very hectic and stressful morning. We were only able to grab coffee and an Apple to eat before we had to leave. Not the low key morning we were wanting. Overall I’m disappointed with our stay and for the price I will be staying somewhere else next visit.

Plussat: Beautiful hotel! They are renovating but I didn't see any visible renovations. My room was remodeled and it was beautiful! Exceeded my expectations. Staff was friendly.

Miinukset: $17 for parking, it's clearly an old hotel would have liked central air conditioning. The layout is a little disjointed.

Plussat: The room itself was nice and met my expectations.

Miinukset: Put in a room where renovation materials drop off was right outside our sliding door. Woke up on a Saturday morning to trucks back up beeping & workers standing 3 feet away from our slider yelling profanities. We left a day early without any reimbursement

Plussat: Off the main roads and free parking near the room

Miinukset: The on site restaurant Parcel 104, was the worst experience I have ever had. Over priced, lousy service and bad food. Whats not to hate?

Plussat: Ability to park near rooms in the 1600 section.

Miinukset: Nope

Plussat: Good location. Front desk staffs are very responsive and friendly. Rooms are in good condition, very clean. There is a pool and small gym as well. Overall, very satisfied experience staying there.

Plussat: The pool.

Miinukset: I did not like the way that we made it seem like we stayed in the hotel tower and we ended up in the last room in the last hallway

Miinukset: Lots of construction, thin walls made for a long sleepless night

Plussat: How friendly all the staff was. The way they got into the theme of the event at the stadium. All in all we would stay there all over again even though it was extremely over priced. We did get a great room facing the stadium in a high floor with early check in as requested. This did make up for the increase in room rate for that night.

Miinukset: The very high cost of the room because of the event that was going on at Levi's Stadium. I feel they took advantage of their patrons.

Plussat: Loved the bar and bar tenders. Loved the service at the pool. We saw the rolling stones at Levi stadium and it8 was an easy walk to the stadium.

Plussat: It was a good value for Santa Clara, CA.

Miinukset: Mold around the bathtub.

Plussat: It was very clean, liked the décor. Staff was wonderful.

Miinukset: no comment

Plussat: Cleanliness, pool. Towels in pool areas it tub

Miinukset: Pool too chilly

Plussat: Close to the Levi Stadium!!

Miinukset: Nothing really. They had to change our refrigerator twice. But otherwise it’s a wonderful place

Plussat: Close to the Levi Stadium. We attended a football game and were in very good company with fans from both teams. Some fans walked to the stadium and others drove.

Miinukset: Nothing really.

Plussat: The rooms were really clean

Miinukset: No

Plussat: Very clean room, new, modern, and hotel staff couldn't help enough, very knowledgeable of the local area. Overall very impressed.

Miinukset: Quite noisy with children, even after the posted "quiet time".

Plussat: Staff was pleasant answered all my questions. Bathroom in the room was surprisingly clean and I had a nice view of the pool. With the the tv on a night your not able to hear the noise from the street. All in all the property was quiet and I had a comfortable stay.

Plussat: Location.

Plussat: Very quiet. Great location. Decor was fun! Happy hour sounded like a nice offer but unfortunately we couldn’t attend due to plans.

Miinukset: The bed was NOT comfortable. Slept horribly due to how hard it was.

Plussat: Clean room and good hotel location. Nice pool and gym.

Miinukset: Did not offer continental breakfast. Charged $4.50 for a bottle of Smart Water, too expensive.

Plussat: The bed and pillows. So comfy.

Miinukset: Nothing. Everything was great.

Miinukset: Parking isn’t free. It’s a shame having to pay over $100 plus a parking fee.

Plussat: The happy hour and breakfast buffett were very nice. Great selection of food

Miinukset: Paying for parking

Plussat: Staff.

Miinukset: I couldn’t speak to the front desk before- only booking.com. 10-15 minute hold time to speak with booking rep. Very Inconvenient. Couldn’t pay ahead for family arriving before me. Frustrating to have family waiting for hours. Pool, smell and small.

Miinukset: Grease smell is all over the building. No extra blanket for sofa bed. Breakfast is very limited.

Plussat: Comfortable beds, TVs were nice. Location was convenient from freeway. Food was very good.

Miinukset: Ice machine on our floor was broken. Black out curtains were broken, refrigerator was not cold and room was kinda humid. Parking was terrible for having to pay for it. Short staff in lounge.

Miinukset: Parking. U had to pay 18/per night.

Plussat: Nice hotel with excellent breakfast.

Miinukset: Parking(18$/ night) was extra which was a surprise for us.

Plussat: My son and I travelled here from Canada to take in a Stanford. And a 49ers game. Location was perfect to get to each and even the trip to the airport was very quick. Great spot.

Plussat: Nice pool, nice breakfast.

Plussat: Location

Miinukset: Very crowded- no seating for breakfast and ran out of coffee and food. $18 surprise parking fee to park anywhere on the hotel grounds- in or outside of gated lot! Room standard- ours was not a suite. Indoor pool only.

Plussat: Good breakfast, clean room and good service

Miinukset: Very small pool looks much bigger online in photos

Plussat: Location

Miinukset: Not a whole lot of restaurants in the area

Plussat: Very good location we got thier earlyvto and the guy let us check in 40min earlier which was great and no extra charge

Plussat: Room was clean and secure.

Miinukset: There were no amenities in the room, especially for the price, such as a coffee maker. The towels were clean, but were very small and thin.

Plussat: close to airport

Miinukset: no bathroom door; bed was very uncomfortable

Plussat: Fridge and microwave. Room very clean

Miinukset: Could use an guest laundry facilities and coffee

Plussat: recently renovated

Miinukset: nothing

Plussat: Very, very clean

Miinukset: No coffee maker

Plussat: Clean, value for money, close airport. Functional, no frills. Decent.

Plussat: Okay 1 night stopover, parking directly in front of room.

Miinukset: Very small basic room, expensive (our most expensive room in 38 day trip) for where it is, though not much reasonably priced in the San Francisco, San Jose area at this time of the year. No breakfast, though some eateries within walking distance.

Plussat: Very clean. It's a motel style Inn, but the room is more than a motel. I didn't have a chance to use, but I thought a microwave in the room was a great service. I also appreciated water bottles in the room. Needless to say, the location is another advantage. This place would be my first choice if I have another early flight from San Jose.

Miinukset: It took quite a while for the shower to get warm. I would have liked the shower pressure was a bit higher.

Plussat: Great location and extremely friendly staff, reasonable price, rooms appear to have been recently refreshed. Room equipment with very nice refrigerator and microwave. Room was clean.

Miinukset: Delay in getting hot water to the room, had to open valve and let water run for several minutes before warm water came out of shower head. Even longer in the evening. Also, no phone in the room. Honestly, for the location & price, it’s a small issue.

Plussat: Good location for a stop over.

Miinukset: No hot water in the shower.

Plussat: Rooms were extremely nice and clean.

Miinukset: location was extremely small and parking lot was under construction so parking was limited and tight

Plussat: Room design.... the shower.

Miinukset: N/A

Miinukset: Maid came in while I was NUDE. after I toldher,and another maid whom knocked on my door3x ,that I wasn't leaving yet,it was 9:45-10:15 3x .I finally checked out@10:30am.

Plussat: They were so nice. Willing to work with us when we got there early. Hotel was very nice on the inside!

Miinukset: Limited time for breakfast

Plussat: The location was perfect, the breakfast was ok

Miinukset: Maybe the breakfast could have been a step up

Plussat: Cleanliness

Miinukset: Location, I got robbed

Plussat: Location, cleanliness of room, staff, and breakfast.

Miinukset: None

Plussat: clean rooms nice staff great mattress

Miinukset: very noisy location

Plussat: How clean the room was and the staff.

Plussat: Was very clean, and was super nice. Well built and absolutely beautiful. My room was so good i was surprised how good it was.

Miinukset: No real restaurants around really. But it is close to the mall so it doesn’t matter. Great location great price.

Plussat: Our room was spacious and the bed super comfortable. Street noise was barely noticeable given how busy El Camino Real is, especially during commute times. Great, central location. Breakfast was good, coffee was great! Staff was very friendly and helpful.

Plussat: Good location, close to airport, good desk space (including an actually decent office chair) and comfy beds. Good for business travelers who do not need a lot of fluff.

Miinukset: Only complaint is that the plantation shutters, while pretty, do not keep much light out and have gaps. Would definitely like to see black-out blinds over the outside of the shutters, both for light control and privacy.

Plussat: Nice room. Close to a Lucky grocery store and an Asian grocery store. Also a Dennys near by. Check in was easy and they gave complimentary cold bottled water.

Miinukset: The bed was a little too close to the air con so the air blew right into my blankets. I thought the sheets were wet. Also minimal parking spaces.

Plussat: the stuff was really friendly it was quite for being by a busy road really clean

Plussat: Staff was very helpful and accommodating!

Miinukset: Pool was under construction and unavailable!

Plussat: Location is perfect for my trip.

Miinukset: As always, water pressure of shower is miserable for all locations where I stayed.

Plussat: staff friendly

Miinukset: expensive for the base quality. No safe, plumbing needs attention

Plussat: It was a convenient location to our event and the staff was friendly.

Plussat: Perfect location, clean and presentable.

Plussat: Nice breakfast set up

Plussat: Reasonable pricing friendly staff

Miinukset: Pillows not comfortable

Plussat: On El Camino Real, easy to get around, close to downtown Sunnyvale.

Plussat: It was fine.

Miinukset: Under construction and very loud from 7-7

Plussat: The snack shop was very convenient.

Miinukset: House keeping not offered during the weekends. We stayed Fri,Sat, & Sunday. House keeping was available Monday morning when we checked out.

Plussat: Small gym, honor pantry for snacks/drinks and necessities, dvds available to watch, Bed was comfortable.

Plussat: My daughter stayed 3 nights after flying to America from Australia . She will be studying at Santa Clara University and just needed somewhere safe to stay before moving into her accomodation . The location was ideal as it was virtually next door to the University. She felt very comfortable and safe ..thank you Candlewood Suites

Miinukset: Refrigerator was very loud, dripping sound from window area, maybe the air-conditioner, no ice, and bathroom smelled like cigarettes. Will not stay there again.

Plussat: Everything. Staff was wonderful. Room came with a kitchenette. Great location. Comfortable. Loved it.

Miinukset: Odd about the housekeeping only scheduled to go through once a week.

Plussat: Friendly staff

Miinukset: Nasty gross filthy

Plussat: Location

Miinukset: Had to ask for and hang a shower curtain.

Plussat: Workout room had quality equipment...a pleasant surprise!

Plussat: The location . Quiet .

Miinukset: The staff was a little rude . I kept calling them to check out but the kept talking among themselves and ignore me .

Plussat: great room configuration and kitchenette

Miinukset: electrical maintenance or equipment replacement needed. the refrigerator and heat pump were so loud you could not sleep. The location adjacent to a metro station provided constant loud train noise in the early morning.

Plussat: Staff was very nice

Miinukset: For the price it would have been nice to have basic daily cleaning and come home to a bed that was made.

Plussat: The service is over the top great

Miinukset: Not a thing

Plussat: Clean room, great staff, close to most shops. Quiet.

Miinukset: Room was a little out dated.

Plussat: Very nice place. Cozy and quiet. I was very surprised to get such a nice room for the low price! Will definitely stay here again!

Plussat: The Customer Service

Plussat: Bed was very comfortable. Everything nice & clean

Plussat: Staff were helpful, especially at checkin where ‘chip and pin’ still seems to be a novelty/challenge in the US, but perseverance got there in the end. Room was a good size and well maintained.

Miinukset: Breakfast was the only let down. To be fair it was as advertised (continental but a small continent), and the positive was they did have decently hot water to make a fair cup of tea (and filter coffee for the locals) but white powder is not a substitute for milk. In the end resorted (as did other guests) to buying and keeping milk in our in-room fridge.

Plussat: It was at a quiet location

Plussat: Friendly staff. Well-equipped kitchenette - didn't expect the 2-burner plate. Nice microwave, frig, plates, utensils. Room bigger than I expected. Happy that windows opened. New A/C unit. Good water pressure and hot water. Both room and bathroom were very clean. I like the "a former era" ambiance.

Miinukset: Room smelled musty and of artificial room fresheners. Forgot the main room light is on a motion detector switch; when I got up in the middle of night, the light popped on in its full intensity, very much getting my attention. Second floor walking around very noticeable on the first floor. (Ear plugs fixed the annoyance.)

Plussat: Very courteous and patient with my repeated lockouts. Left phone in room when I checked out; this was gracefully handled. Also liked the flowers outside and the ice water on the lobby

Miinukset: A little old, slightly stale smell in hallway. Breakfast pretty limited, all processed carbs except the fruit juice

Plussat: Super down to earth & friendly!

Miinukset: Yes it was old, one could tell that.

Plussat: Location, Price ad WiFi where the reason for booking and all are OK Plus for ** hotel

Plussat: Nice flat screen TV with guide for the most watched channels (DISH,I don't like) Quite, I felt like I was making too much noise

Plussat: Location

Miinukset: No did players in the room

Plussat: I loved the stay

Plussat: We went for a niners game, the proximity to the stadium is perfect and has parking on the premises. The room was OK, we got what we've expected for our money.

Plussat: The lobby was nice and the rooms were comfortable and room service was ok.

Miinukset: It felt a little old and in the middle of nowhere. Breakfast was done at 10 which is a little early for a vacation. There are better options very close and for the same price.

Plussat: Bathtub combination.

Miinukset: Lack of electrical outlets, sticky door.

Plussat: It was wonderful, and complimentary upgrades

Plussat: Very close to the highway. Close to venues.

Miinukset: Beds were hard. Room was a little small. Room had hair and dirt on the floor.

Miinukset: For the cost of the room, the quality of it was tremendously poor. There was hair in the sink when I arrived as if the room hadn’t been cleaned, a roach roaming around, and the water pressure in the shower was incredibly poor I had to huddle under the shower head. It was essentially a motel 6 with the Biltmore name out front at a cost not near worth it.

Plussat: Location was perfect for my needs. Staff was friendly and helpful. Room was clean, comfortable, and quiet.

Plussat: Their food and bar

Miinukset: We didn’t get a king suite, room was too small

Plussat: There is a restaurant and bar on site. Very quaint and convenient. Staff was very nice.

Miinukset: Bathroom wasnt as clean as it could have been. There was hair stuck all over to the walls and floor.

Plussat: Great price, nice room, cheap breakfast. I love how you get breakfast delivered to your room and our room was upgraded to a suite for 20 bucks.

Miinukset: The bar closed around 9.

Plussat: beware the hotel is built adjacent to an old drive up motel, those are the rooms that are being sold, i had to negotiate for some time to get a room in the hotel, the staff were very helpful with that, we did have to wait for the only available room in the real hotel to be cleaned otherwise it is very convenient to the airport.

Plussat: The room was clean and we'll stocked and typical continental breakfast

Miinukset: The price I paid saw it for 88 on another site for 20.47 cheaper a night

Plussat: Despite being right on El Camino Real, the property was quiet. Our room was so reasonably priced we'd expected less service and less room comfort, so were delightfully surprised. We'd stay again.

Miinukset: The beds could use an upgrade.

Miinukset: Internet connection sucked.

Miinukset: During the night I was bitten by the bed bugs in at least a dozen places. I was all itchy for weeks after that.

Plussat: The location is great, next to freeway and main intersection.

Miinukset: The breakfast was poorly stocked. Not much selection and ran out of items fairly quickly. Only had fruits the first day, but were not fresh anymore (bananas).

Plussat: The staff was very friendly and helpful. The room was equipped with a coffee/tea maker.

Miinukset: There was no place to sit down with a laptop and work. The work chair in the room was terribly uncomfortable. The room floor wasn't properly mopped up - some places were sticky. There were only about two tea-bags in the room.

Plussat: Rooms were clean

Miinukset: N/A

Plussat: I guess the location was handy being in the middle of everything.

Miinukset: For breakfast area, the room was extremely small and I m not over exaggerating it either. Bathroom was also tiny and the sink area was waaaay too short

Plussat: The maids do a good job and the a/c cools the room off. The front desk managed to extend my stay an extra two days when I requested it. It is decent for a 2 star hotel.

Miinukset: The breakfast is not good. No milk most days, although there was dry cereal. Limited bread options. Nothing hot other than coffee and do it yourself waffles. Very limited fruit options and the bananas when they did have any were black. It should be noted that there is no elevator because, without a busboy, the stairs are difficult to navigate with a suitcase and half the rooms are upstairs. The "room service" flyer in the room has the number and menu for a place that is no longer in business. The vending machines were either out of order with a sign or without a sign, meaning you lose your money trying to get a soda. The staff at the desk were new and weren't able to do some of the things I needed so I had to wait and call back for the manager at a later time, and she left early the day I tried.

Plussat: Everything else was Gucci. The staff and management are very respectful and kind. They really make you feel appreciated. I would like to thank them all for their hospitality.

Miinukset: There was no elevador. But all in all it's a cool spot.

Plussat: Clean, friendly staff, rooms have Wood floors so you don't have to worry about old dirty carpet and in a good location with many food options within walking distance.

Miinukset: Old spider webs going all along the ceiling. No spiders in room but something a duster can easily take care of.

Plussat: Location was convenient and the price was right.