Hotel Silken Atlántida Santa Cruz

Keskeinen sijainti ja ystävällinen henkilökunta. Hinta- ja laatusuhde hyvä.

Aamiaistila viileä.

Good front desk people. General cleanliness of the entire structure. Location nearby three shopping centers, however little bit far from the city center. No large offers of good restaurants in the area. Only available restaurants were located inside the shopping malls. Good breakfast. The restaurant/cafeteria located in the hotel was good.

I had booked a “club room” thinking I had the best of the available rooms as it was the most expensive and was described with an area of 30 square meters which offered a lounge available for customers. To my great disappointment, the room was tiny, without a small table and an armchair, without the set for coffe / the preparation, located in an adjacent building, away from the reception, on the first floor overlooking a building and the lounge was limited to a corner with a coffee machine and a selection of sweets. I don't understand what the added value was for spending about 30 euros more than the other available rooms. The rooms located in the “club room” sector was priced same for big and small rooms. I do not know why they give me the smallest one also considering that the very few guests were on that section.