Hotel Silken Atlántida Santa Cruz

The location of the hotel was excellent for us as we were on a shopping trip. The ability to park the car on the hotel premises is good for a city centre hotel. The room was spacious, recently refurbished and the bed was very large. The bed linen and towels were good quality. The room air conditioning system worked well at a very hot time of year. The staff were very well trained. The nearby open lounge area with self service drinks and cakes.

The breakfast was disappointing as the choice of cereals, fruit and freshly cooked food was limited. We had a room which overlooked a main road and the Meridiano shopping centtre. The double glazing did not completely block out the resulting noise. The front of an electrical socket for data points was completely loose. Our room was over 5 minutes walk from the reception. It appeared to be in a new area aimed at small conferences and training, so we benefited from the self service drinks area. The menu for evening meals was too avant-garde for our taste.