Hotel Rio Queretaro

It was noisy with music until 12 pm.

Location ,staff ,good restaurants around the property.

nothing

Beautiful property, extremely clean, rooms are pretty big. Excellent location.

I thought the property in its whole was very clean, up to date, and very well located. It’s about a 5-7 minute walk from Centro Histórico. It’s located right across Jardín Guerrero and 1 block away from Jardin Zenea. The hotel is small has its own restaurant and bar. Drinks are cheap and is quite live at night. The food is also good. Beds were comfortable and the rooms are large enough for comfort after a Kong’s day of walking. The AC worked great and really cold. Coming from Texas (105+F) degree weather, it was a triple plus.

I didn’t like that the staff were lazy. From the receptionist all te way to the waiters. I asked for a couple of pillows and toilet paper from the receptionist and never got it. I had to go down and get it myself, just to find the reception guy very busy texting away and socializing on his cell phone. Once he saw me, he put the phone away immediately and pretended to be in the computer. When I asked him about the stuff I asked for, he was speechless and came back with the lamest excuse, that he was working alone. To begin, I asked for that at 12:00 midnight and hotel was NOT busy! Hotel needs new staff!

Hotel Rio has been my favorite hotel for years. I'm Mexican/American and I do love this hotel. It's conveniently located in a cute alley. It's not huge, so it feels like you are in a big colonial stylish house. The facilities and cleanliness of the hotel make it convenient. The food is excellent and staff always friendly. It's in downtown and it has a gorgeous park in front where you can actually relax even late at night! Without a doubt highly recommended.