Sheraton Santo Domingo Hotel

The bedding super comfortable, fluffy and perfect quality. We were overwhelmed with the staff hospitality, from the bell person( Elias) to the reception( Ivan), room service, the pool attendant. Everyone went above and beyond. My daughter and I commented on our flight back about how our last day in Santo Domingo was outstanding due to the courtesy from the staff at the Sheraton.

Not a thing. Service above and beyond expectation.

The Service is Excellent!

1st class start to finish

I have stayed at many hotels and resorts around the world. This place from the start treats you like you like you are the only one in the room :). The staff is very friendly and helpful. The food was great especially the pasta and shrimp, the salmon wasn’t as fresh as I like but still it was good. The facilities were 4/5 and were state of the art. With the Sheraton club ithe benefits are so worth it. The staff can guide you to places you would like to visit. With google translate outside you should be ok as well. I do not speak much Spanish but the staff spoke English well enough for us to communicate

Nice hotel, great for business travelers

The room was spacious and the lobby and restaurants were very nice. Casino next door was unexpected surprise, which my parents loved.

The only thing was the location isn't as close to colonial zone, but not much they can do about that