Sapporo hotellit lähellä Nakajima Park

Plussat: Staff very helpful, especially Sishno (apologies if I have spelt her name wrong). Facilities excellent and very clean

Miinukset: Nil

Plussat: Loved the location, staff excellent and love the fact that the bus to the airport is across the road...easy

Plussat: Everything, the breakfast is also delicious. Well served.

Miinukset: None

Plussat: Just a bit not too happy that when doing the booking, have selected 2 rooms for a total of 4 pax...booking is only for 1 pax in each room. Ended up need to pay additional cost for the second person in each room. Still reasonable priced, but booking.com shd have highlighted in my booking (not sure if I've missed out the details, cos tot have requested room for 4 pax n booking.com shd have already taken care of it)

Miinukset: Everything turns out good. Conveniently located with subway and bus options to/from airport & Niseko.

Plussat: What did i like about my stay? There’s a wonderful international front desk staff with remarkable communication skills. The front desk staff is always warm and welcoming, helpful to all my needs. The international cleaning staff did an excellent job daily. They where very friendly. It was a wonderful relaxed feeling coming back to the the clean room daily. I fully trusted my room items out with the cleaning staff, safety. The onsen was remarkable clean. The daily onsen up keep was up to high standard daily.

Miinukset: Refrigerator temperature is too low

Plussat: Location was ideal, excellent breakfast, efficient staff.

Miinukset: The bar was a bit pricey.

Plussat: Onsen available. Close to everything.

Miinukset: Parking is expensive and not free for guests. Onsen is a bit small and can get crowded.

Plussat: Rooms were spacious, clean and comfortable. Staff were friendly and accommodating. Although it's not directly connected to the underground walkway, it's very near (less than 5 min walk) and its also right across the road to Tanukikoji Shopping Street. Highly recommended.

Miinukset: Nothing

Plussat: Fabulous Onsen. A very conveniently located hotel! The breakfast buffet was good quality. Good size rooms for Japan.

Miinukset: Bed & pillows in residential part were uncomfortable, but the hotel beds were much better! The buffet options didn’t vary at all over three days.

Plussat: Location was ideal! It is a short walk to Odori Park where the snow festival was. It was a shorter to the Tanukikoji, for those who like shopping! I was surprised that they even had an Onsen (3rd and 5th floors), though these were not spectacular. But still nice!

Miinukset: I did not find the beds and pillows very comfortable. I also wished that they provided 2 pillows per guest.

Plussat: Overall nice room size. Room design is a bit dated. Most of the staff are very kind and welcoming. Even though their English were not that great, but I was able to communicate with them with my broken Japanese. The onsen nearby the hotel that were recommended by the staff, is very nice too. The location of the hotel is easily accessible from the subway stations, making it convenient to go around.

Miinukset: The bed mattress is the stiffest among all of the hotels that we stayed in Japan. The water bottles provided are not complimentary water bottles, unlike all the other hotels that we stayed at. And it was not labeled that it is not complimentary. It should be labeled, like how they labeled that the coffee is chargeable. And the lady (who can speak English fluently) who was serving us during our check-out, is pretty rude, unliked the other staffs who served us whom has been very kind and helpful, hence the drop down of the ratings, as it left an unpleasing and unwelcoming feeling. This is a good example of, a bad apple ruins the whole basket.

Plussat: Location was just beside the train station, which is a very good thing. Kids also enjoyed the park which was full of snow during our stay. Hotel staff was considerate to send us a packed breakfast because we had to check out early.

Plussat: Great location and very convenient to visit the Susukino and Odori sites of the Snow Festival.

Miinukset: Hotel restaurant closes early and the room is very small.

Plussat: The location is perfect, it located directly next to the train station. The hotel staff are extremely nice and helpful. Great place to stay during the snow festival. I will definitely stay there again by my next visit to Sapporo

Miinukset: nothing

Plussat: Good location and very helpful and friendly staff.

Miinukset: Rooms a bit tired but clean.

Plussat: The location in a park is pretty, so is the proximity to downtown, subway and bar area. Also, the large parking area is useful when travelling with a car. The staff was friendly and helpful.

Miinukset: The hotel is from another era. The hotel technology is dated and the rooms are worn. Five stars do not relate to "state of the art" but still they create expectations which in this case were not fulfilled.

Plussat: Superb value, great location

Miinukset: Nothing

Plussat: The moment you enter, you will exeprience a top notch service. The location is perfect, just a few steps to the subway. I love also that they have nespresso for you at the room.

Miinukset: There is nothing to dislike in this hotel. It's perfect.

Plussat: Staff are so helpful and on the spot to answer any questions or make suggestions on where to go in Sapporo.

Miinukset: Bad hotel. Aging infrastructure. Didn't let us check in till 3 in the afternoon. Had to roam around in bitter cold for the room to get ready.

Miinukset: Room so small and old

Plussat: Great location, lovely classic luxury hotel

Plussat: Location is fine near commerce on main road

Miinukset: Breakfast was offered as buffet and finally was a set breakfast with no change in fare ...

Plussat: Good location. Rooms were ok but felt like it could do with an upgrade.

Plussat: Sijainti hyvä ja palvelu pelasi.

Miinukset: Huone pieni ja yksinkertainen lisärakennuksen huone.

Plussat: Breakfast along with the service was perfect. Location and expert help from the concierge was of great benefit for our need. Organising for our bus travel to the Ski resort and overall courtesy was excellent.

Miinukset: Everything was great

Plussat: Sapporon ytimessä rautatieaseman lähellä: erinomainen sijainti. Siisti. Erittäin ystävällinen henkilökunta.

Miinukset: Huone sinänsä hyvä, mutta sisustus 90-luvulta. Odotin kuntosalin olevan hyvin varustettu, mutta vain muutama laite, ei vapaita painoja, ja kaiken lisäksi maksullinen (2000 jeniä/kerta).

Plussat: It's located in the heart of Sapporo, it's easy to get around from the location. The room came included with nice robes and slippers. If you can book with the meals I would highly recommend it. There's three excellent brunch spots to choose from with 2 being buffets.

Miinukset: It was probably because I was staying during the Sapporo Snow Festival that it costs more than $300 a night but it was still too rich for my blood.

Plussat: Good location that was walking distance to many tourist sites, restaurants, and transportation. It had several comprehensive breakfast buffets. Lots of bathroom samples and extras.

Miinukset: The room itself was clean but felt a bit outdated and worn, especially the bathroom, as did the hallway. Room seemed larger in photo.

Plussat: Location is excellent, centrally located to most everything in Sapporo. Staff provided good service. There is luggage storage if you arrive before 15:00 (note that early check-in is not possible).

Miinukset: Mattress was too firm for me. Room smelled of cigarette smoke even though it was in a non-smoking floor.

Plussat: Located in the center of Sapporo and is walkable from JR Sapporo Station. I could relax in the spacious room with a comfortable sofa.

Miinukset: None

Plussat: Easy to book on internet. Staff speak English.

Miinukset: No gym. No onsen. Bar closes too early.

Plussat: - Big Hotel and Big room and comfortable. - Good Breakfast.

Miinukset: - So Far to JR Sapporo.

Plussat: The service and staff were friendly, room was large.

Miinukset: nothing as our stay was great

Plussat: Saimme vaihdettua huoneen non-smoking roomiksi sis.kirjautuessa. Huone oli tilava. Sijainti oli meille hyvä. Rauhallinen alue. Erinomainen aamiainen. Ystävällinen palvelu.

Miinukset: Henkilökunnan englannin kielen taidossa parantamisen varaa. Kaikki kuitenkin selvisi. Etukäteiskysymyksiini tekemisistä Sapporossa en saanut kunnon vastausta. Omatoimisesti nämäkin asiat selvisivät.

Miinukset: Outdated, photos didn’t not match the room we received.

Plussat: Good location near to Odori park good food especially breakfast.

Miinukset: There’s no onsen.

Plussat: It was rather good for value at the time we went (starting from the last day of snow festival). Just about anything that you can expect from a good hotel, they provided. The bed were rather nice and comfy. I would say the view was good too, but there weren't really that many things to see :) They do provide complimentary bottles of water IF you ask for it too! Staff speaks English (if you need it!). Close walk to the snow festival event space, and is also rather quiet at night.

Miinukset: Rather than not like it, the location can be a bit far if you prefer walking instead of taking public transport. As it's on a different direction from Susukino, it is quite a bit of a walk (around 20 to 25 minutes..) to get to the happening areas. So if you do prefer staying in a more "convenient" place, I'd say that's something to consider about. It's still rather close to the public transport, so it's more of a personal preference :)

Plussat: Amazing location: 1 min to station, in the city center, and just beside convenience store

Miinukset: The room is pretty small. We had another hotel room w the same price but with bigger size

Plussat: Near to everything you want to see and enjoy

Miinukset: Room too small, thought by giving information for kids, i can get a room which can accomodate all my family.

Plussat: The hotel is near the subway station and have great breakfast, vending machine and active staff.

Miinukset: Car parking lot has few space that I have to wait around 1 hour to get in.

Miinukset: wifi is too weak

Plussat: Great location and comfy beds, the bathroom was a good size as well.

Plussat: Location

Miinukset: The room is old than I expected, there’s no safety box in the room, also there’s no water in the room either, we have to buy the water every day, the toilet is bit smelly

Plussat: Great hotel , easy to find ,great location , fantastic views from the sky lounge .

Plussat: Staffs are very helpful

Miinukset: Charge to Use sauna,

Plussat: Very clean n comfortable.

Miinukset: Onsen could be nicer.

Miinukset: We booked because of the blurb on the first page of booking.com where it does not say that the spa had a Y500/head charge. However it got worse as we went to the 28th floor bar where nowhere on booking.com or when we visited the bar were we alerted to the fact that there is a Y600/head charge - we only found out after our second visit - it cost us $95nzd for 2 drinks each and one small plate sandwiches. Then I called front desk for some coffee in our room and they told me the room was not entitled to coffee!! Never before in my extensive travel have I experienced this. I went to reception and they told me I could get one from the restaurant however when I got there the maitre d told me I couldn't have one, then the receptionist came over and told him to give me one!! Unbelievable! The hotel also put us in a room that had a building smack bang outside the window - have a look at the photos of the building and you expect views!

Plussat: It was very nice and clean. The room was huge and perfect and the staff were extemely helpful and nice.

Miinukset: Nothing

Plussat: The room was quite large, especially for the price, and despite my limited Japanese, the staff was very helpful and gave me great recommendations for places to eat and how to get there!

Plussat: Location was good and comfortable.

Miinukset: The hotel is quite dated and in need of a renovation. We had to upgrade as the original room we booked was tiny and there was a musty smell as soon as you walked in.

Plussat: Keep same breakfasts please. Breakfasts were wonderful! Location is very good - right next to Odori Park / Odori Station.

Miinukset: It was a bit cold in lobby in winter time. There are chairs and free coffee - but really cannot enjoy it because it cold there.

Plussat: Good value for money. Spacious room nice bath tube!

Miinukset: Only one staff could speak English and she’s not always at the reception.

Plussat: Supper helpful and understanding staff, had to let them know that I was unable to check in at the hotel and asked if one of my friends were able to do so for me instead. They understood the circumstances and were more than willing to help me out.

Plussat: The only plus point abt this hotel is the location to Odori park for winter festival. The twin room is quite big too