Quintessa Hotel Sapporo

Room was spacious. Walking distance to MRT.

All was good

Quintessa Hotel Sapporo 23 Feb to 7 Mar 2019 Reception was professional and quick. The staff are polite, friendly and do their best to communicate with limited english. It would help if I spoke Japanese, but sadly I don’t. The room was large as booked and met expectations. While the size is reasonable compared to many others in Japan, the configuration is just adequate being long and narrow, with limited windows. The bathroom was large and had a separate shower and bath. A warm toilet seat is a great touch in a very cold environment especially in a cold February winter. The bathroom is well appointed. Wifi worked well and is complimentary with our room. The TV is of a good size, but did not have any English speaking channels. There were about six Japanese-only channels. They play nice soothing, mostly American, music in the public areas. Location was ok and about 10-15 minutes easy walking to the city centre. Unfortunately in February and March many of the footpaths can be covered in snow making walking a challenge with many slippery sections. Be careful. I didn’t see nor use the Concierge services. Airconditioning is a bit noisy at night and can be heard while trying to sleep. However, it works well and keeps the room warm. The room rate was well below normal due to it being winter and the Coronavirus which has stopped many tourists. Overall a pleasant experience thanks to the friendly staff. Happy to stay here again. Thank you.

The airconditioning fan is noisy during the night.

Large room. Lots of convenient store opposite.

No complimentary drinking water

room clean and spacious . modern furniture.

television only in local language. toilet floor not heated. only 1 pillow/bed.