Schmallenberg hotellia

Plussat: "Grand" Hotel with history and tasteful renovation. Comfortable rooms and very big garden to relax. 2 swimming pools open and internal - sauna, spa, sunbeds and towels for everybody! Everyday hiking and sports program - excellent kitchen - breakfast with multiple options you will not miss a thing!

Miinukset: nothing

Miinukset: Alles was in orde

Plussat: The hotel was great. The sauna and pool were perfect! I left an item at the hotel, emailed them about it, and they sent it to me the next day. It was a little off the beaten path but worth the drive to be at this location.

Plussat: Food was so tasty!!

Miinukset: Bathroom rather limited in space

Plussat: Just about everything. The most simple of things were done with care and were perfect. To my mind, one of the best stays that we as a family experienced. Keep up the good work. Latrop is extremely beautiful and peaceful. And the hotel matched it.

Plussat: very friendly personnel, nice and big very clean rooms, big bathroom with bath and shower, swimming pool and wellness (sauna, solarium, relax space, showers...), extensive breakfast and nice a-la-carte dinner, quiet location in a valley

Miinukset: price of room is little high

Plussat: The breakfast buffet is absolutely incredible! The staff are very friendly and really understand the concept of customer orientation - really uncomplicated and helpful.

Plussat: Super friendly, mega clean, amazing breakfast buffet! Family feeling.

Miinukset: Nothing.

Plussat: We had a wonderful „winterwonderland“ stay with hiking and relaxation, great pool, and being taken care of by the Hanses-Bräutigam family.

Plussat: hotel is beautiful location, friendly and helpful staff, clean and comfortable room. Nice and extensive wellness area with excellent swimming facilities. Restaurant serves traditional food, mostly of good to excellent quality, although the half pension serving was disappointing one time. A la carte seems to be a much better option!

Miinukset: Improve the halfpension menu to the level of the a la carte dishes.

Plussat: Breakfast was very good. The scrambled eggs were moist and varied every day in what was added. The bar was not perfect but lively and the younger personnel were pleasant. Avoid the glühwein, though!

Miinukset: Our suite was rather grim and the balcony was bare. The shower floor was dangerously slippery (after complaining, we got a mat which solved the problem). The reaction of management that the floor was certified was not persuasive. The quality of the cuisine was such that we decided to go outside.

Plussat: The location of this classical hotel in the middle of nature. Fantastic starting point for (easy) walking through the Sauerland forests, with clear indications of routes. The hotel itself is classical, with renovated (comfort) rooms, absolutely quiet and very well equipped. Personnel very friendly and helpfull; good breakfast and (a la carte) restaurant.

Miinukset: Due to the extreme high temperature during our stay, we missed air-conditioning, but under normal circumstances the rooms are comfortably cool. We noticed a shortage of service personnel in this fully booked hotel. Just a remark: the hotel-guests are mainly elderly people, which makes it less suitable for young families with kids.

Plussat: Wonderful Hotel and great breakfast.

Plussat: Everything!

Plussat: Large room - nice swimming pools - really nice views and very quiet. We were even able to use the outside pool before 08.00 as it was so warm during our stay.

Miinukset: Not being able to stay for longer.

Plussat: Perfect hospitality! Excellent breakfast, very nice dinner. Friendly staff, owner is a very entertaining and welcoming host. Location is great, beautiful view of the surrounding hills. ‘Comfort’ rooms are spacious, with nice (new) beds!

Miinukset: Although spacious and fitted with new beds, the room coud have been decorated with more attention. It’s a little outdated and should partly be refurbished. The shower misses a door to keep the bathroom from flooding. The wellness area needs the most attention. Sorry to say, but it is very outdated and run-down. Also there is no staff to clean and tidy up during the day. The outdoor pool(area)is very small Being advertised as wellness hotel, this was a disappointment. I understand major renovations would cost a lot of money, but I would suggest do some painting and small renovations to start.

Plussat: Food is very good and location of the hotel is fantastic

Miinukset: Room was noisy and cleaning of the room could be better.

Plussat: Food excelente Staff frienfly Attention to details

Miinukset: The WiFi connection was not so good

Plussat: The owner and his wife were very friendly and helpful, and checked every now and than if everything was according wishes. The breakfast (buffet style) was good and all we needed. Location was good for us, within walking distance of a few local good restaurants. Very clean. It was a nice stay!

Miinukset: I would have preferred two pillows. It was a bit too soft. I am sure, if I would have asked another or an extra one, it would have not been a problem, I just forgot. The bathroom was very clean with all utensilities, big enough with two lavatories. Only the green colour I really didn't like (but that's just a matter of taste)

Plussat: owner was very kind, helpful and friendly. room was very cute and cozy. but there are supermarkets and restaurants nearby(5-10mins). 20-30mins to ski resort.

Miinukset: nothing.

Plussat: Location easy to reach (13 km from Winterberg), outside parking, big room, classic style, teras, nice breakfast, you can pay cash or by card. Close to few restaurants in Oberkirschen (8-10 min walking), but there are days when you can only eat with reservation.

Miinukset: The room was cold when we entered and it took a while to get warm, but otherwise was fine.

Plussat: We were here for two days with our kids and was fantastic. It is a lovely and quiet place with very kind people. Everything was perfect.

Plussat: Perfect scenic location. Amazing view of mountains. Property owner is very helpful and caring.

Miinukset: wifi signal keep fluctuating across rooms. can be better.

Plussat: Everything. Especially breakfast.

Miinukset: Nothing

Plussat: the hotel is nicely located in the charming main street, dining on the terrace is possible. dinner and breakfast were excellent.

Miinukset: suggestion: it would be useful to have a writing desk in the room.

Plussat: I loved the traditional feel of the hotel. The room was perfectly sized and the breakfast provided a very good selection of food

Plussat: I went to the Sauerland region for a couple days of skate skiing. I had great time!

Plussat: Nice, cosy, family run hotel. Clean, comfortable rooms, great breakfast

Miinukset: -

Plussat: Location, breakfast, dinner

Miinukset: The bed in my room

Plussat: Nice breakfast,quiet place ,nice location for long walks

Plussat: The location is great. The facilities are extremely clean, wifi is ballistic, hosts are remarkably friendly and proved themselves very helpful whenever I needed anything. Food is excellent as well and there s free of charge parking lot. I ll get back as as I have the chance.

Miinukset: Nothing wrong

Plussat: Nice location

Miinukset: Cpuld not open a window while sleeping, only a balcony door available.

Plussat: Rooms

Miinukset: We had to wait very long for the dinner to arrive. The waiters were nice, but took in a defending position, rather than excusing for inaccurate planning. If they would've showed to be aware of this inconvenience for the guests and just give us an update now and then, or offer anything extra, I would not have mentioned this.

Plussat: Nice manager and nice view

Plussat: The property was just 15 minutes from winterberg, perfect location if you don’t want to be in the busy touristy area. The staff was really helpfull and nice and do their best to understand you even if you don’t speak german. The room was clean and maintained well. With breakfast there is much choice and for dinner they serve some great food! All and all a great experience staying with them. +10 from me and my girlfriend.

Plussat: Very friendly team & owner. Cosy bedroom. Dinner and breakfast excellent! Will be back!!

Plussat: The Schneiders are very kind and welcoming people, with a smooth cooperation with the hotel personnel, which creates a very relaxed and pleasant atmosphere. You can see that everyone is very busy to cater to the many customers, but there is no stress. The restaurant and its cozy bar offer a pleasant and comfortable stay to anyone. Besides business people and vacationers, the locals visit as well. The restaurant food is really excellent, refined yet hearty, made with authentic recipes. And the breakfast is something wonderful, with this lovely older lady with a big smile bringing you pofs of fresh brewed coffee, and setting out these delicious heart shaped waffles made according to local recipe. Then there is the rest of the great buffet that starts your day off with a very happy belly; homemade jellies, delicious egg and fish salads, crispy rolls, and much more of high quality, fresh and tasty items. Yes, good food makes half the trip....! The surrounding area is terrific, with a mere 12 km up the very doable mountain road to Winterberg, or a few km down the road to the langlauf or snowshoe trails. There is plenty of parking at the hotel, very convenient and snow free. Note: the busstop to Winterberg's ski areas is right across the road! At the end of a fabulous day in the mountains, you return to the warmth of Gasthof Schneider. We'll be back, summer or winter.

Miinukset: Not that we noticed. Even the single rooms were optimally set up, with plenty of room to move about and stow your stuff. Very clean bed and bathroom, every day.

Plussat: Personal approach, friendliness of staff

Plussat: Alles was pico bello.

Plussat: Great location. Friendly staff at the reception, a clean room with the extremely nice view from the window.

Miinukset: Small but important: Sauna was not ready in time . At 15:00 (an official opening time for sauna at the hotel) it was still cold. Only one oven in the sauna was used (the sauna is built with two ovens). The restaurant personnel starts cleaning even before the official time the breakfast ends!!!

Plussat: -service, pool, spa, restaurant, view

Miinukset: -I did not find sweet things (croissants, cakes) in the breakfast buffet

Plussat: liked the spa, extra play rooms for the children we got a nice suite with an extra room for the children

Miinukset: short breakfast time, limited dinner time, opening hours of the spa the hotel is just a little old and would need some makeover

Miinukset: - Overall if you are a foreigner and do not speak German, avoid this place. - We did not have towels in our room. - We had asked for a child's bed but were not provided with it until we had asked for it twice again. - Staff generally were unkind and with poor manners. - Staff at the restaurant persistently asked about our background as we could not speak German. - Each guest had been assigned a particular table in the restaurant for breakfast, only we had been assigned a table in a separate room to stay by ourselves there, even though there were free tables in the common area. - When we asked about this seclusion, we did not receive any reply, but were moved to a table in the restaurant area. - In the end, we wanted to leave the hotel. - The manager advised us that we could cancel the remaining stay and we would be fully reimbursed. - We relied on this information, and only when leaving we were told we would not be reimbursed. - Even though the person who worked at the reception could speak in English, she refused to explain the situation to us in English and kept talking in German. - She also did not allow to speak to the manager. -Needless to say, nobody expressed any apology.

Plussat: Beautiful place at the top of a hill. Large spacious rooms, very clean, comfortable bed, great views outside the window.

Miinukset: Hotel staff don't speak English so it was a challenge to communicate.

Plussat: Nice and helpful couple. Child friendly too.

Miinukset: Maestro debit card payment was not possible while stated the Booking.com site. Direct payment via bank app was the solution.

Plussat: The owner couldn't have been nicer or more friendly. Somehow it got lost in translation that we wanted two beds made up in the triple room that we booked but she jumped into action and prepped the room straight away. We got stuck in the snow on the drive and were very grateful for the push - the drive is quite steep if you are going in heavy snow.

Miinukset: I hadn't realized the WiFi was chargeable so that was an unpleasant shock. It was quite flaky but as the phone signal was terrible for us we had no choice about using it.

Plussat: Clean room. Breakfast fair and ok for just 2 nights.

Miinukset: Dinner in buffet style was ok, but very common! No airco in the room.

Plussat: Everything !!!

Plussat: Staff was very nice and friendly. Also the rooms were clean and comfortable. Breakfast and dinner was good!

Miinukset: We had a room in the old section of the hotel. The wifi and tv didn’t work there. It was not a big problem, but for someone else it could be a problem. Also the shower leaks a lot of water on the bathroom floor.

Plussat: Nice people, breakfast was every day the same but ok. Shower nice, was warm. The pizzaria is superb!

Miinukset: Not very cosy. Quiet, sleepy town. The Hotel is running but without inspiration

Plussat: Great breakfast, views from the hill top