Semarang hotellia

Plussat: Maybe ... Breakfast?!!

Miinukset: Cleanness... The room property and amenities... The bathroom is too tight... Dusty curtains... Especially this one : the parking area are too small and tight

Plussat: None

Miinukset: Bathroom

Plussat: Nothing

Miinukset: Difficult parking area, dirty and odor room, dirty towel, dirty bed cover

Plussat: Good&helpfull friendly receptionists.

Miinukset: Nothing

Plussat: It is my second time stay here. The reception desk staff are very friendly and helpful.

Plussat: Hotel Location, the staffs are polite and friendly enough.

Miinukset: The food is too bad. The facilities not like the first time I ever stay. AC not cool enough. Just for advise do some maintenance of several things. Specially the food, no meat, no chiken, no fish serve on dish and the taste is lower from general.

Plussat: clean ,comfortable

Miinukset: limited parking space, sink bit stuck air condition cannot be adjust the blower directly blow to bedroom

Plussat: The Food was good

Miinukset: the bed cover and the sheets are old and dirty

Plussat: 1. Spacious room. 2. Value for money 3. Clean

Miinukset: 1. Limited choices of food for breakfast. 2. Shower head was slightly loose 3. Shower drainage was slightly blocked

Plussat: There is smoking area inside resto

Miinukset: Nothing

Plussat: Good location

Plussat: The location

Miinukset: The cleanliness

Plussat: location of the hotel in the premium area

Plussat: near to simpang lima

Miinukset: the air conditioner was not good and need maintenance the staff is not proactive

Plussat: We would like to watch tv, especially sport, film and news.

Plussat: i'm so happy stay in hotel ibis simpang lima semarang

Miinukset: i don't have complaints

Plussat: The breakfast

Plussat: Strategic yet quiet location at Pelampitan. Value for money.

Miinukset: Staff at reception could be more friendly. Pool cant be used coz there was wedding event

Plussat: strategic location, near to go to Semarang center city. lots of restaurant nearby or you can just use Grab/Gojek. its not on the main road so we wont hear the noices. the front lobby also spacious

Miinukset: parking lot is narrow and the lights on the room quite dark. on my first day in deluxe room, the bathroom door is broken so it wont close. i got the smoking room although i already made the request not to

Plussat: Room Space There always have a balcon

Miinukset: Variation food on breakfast menu

Plussat: overall my stay at this hotel is fair enough, the room price is also worth. the staff is nice and fast respond. the facilities is standard but clean. strategic location & lots of restaurant nearby

Miinukset: the breakfast variations quite a lot but the taste is standard, almost tasteless. under bed is a mess, full of dust and clearly the housekeeping neglect that part. the sofa & curtain got a lot of dirty spot, need some laundry

Plussat: Mattress was comfy, strong water flow for shower and cool air con.

Miinukset: The room was too small, poor breakfast menu a

Plussat: Staff is friendly. Bedding quality is good but mattress size is a bit small than other budget hotel Location is good

Miinukset: Room is little dirty

Plussat: low cost, enough facilities

Miinukset: little bit shabby

Miinukset: So far so good

Plussat: Hotel room needs makeover. It looks quite outdated now. The odor also indicates such condition.

Plussat: Great location, clean, covid 19 protocol was follow tidely.

Miinukset: I asked for non smooking room in non smooking floor. I got the room but in smooking floor, lucky it was in front of the elevator. No small & face towels for 4 stars hotel

Plussat: The hotel stay was very pleasant and comfortable. The staff was very polite and helpful, the location was very convenient for getting around and many activities.

Plussat: Bar staff are friendly

Miinukset: Check in and check out process

Plussat: The staff were very diligent with regard to the virus and safety, it was admirable and appreciated.

Plussat: I like the breakfast

Plussat: Big and modern room

Miinukset: No

Plussat: Comfort. Good location. Free internet

Miinukset: Nothing. Only stayed there a short time.

Plussat: We booked 2 rooms, lucky we can get connecting rooms.

Miinukset: Parking space: It was chaotic, cramped, only few available for so many cars. TV: The contrast was so bad, that we watched The Lord of the Rings, but felt like watching Schindler's List; black and white. Toilet: There was no jet shower.

Plussat: location good, breakfast need to be improved

Miinukset: none

Miinukset: All was fine.

Plussat: I stayed for 3 nights. First breakfast was ok. 2nd breakfast was EXCELLENT. 3rd breakfast was very poor (eg. The omellette was not newly made/served cold)

Miinukset: I had accidentally drop a small piece of tissue paper, after the room was cleaned up, i still could fine that small rubbish ( the room was not vacuum ?)

Plussat: The room in practical and comfortable

Miinukset: The parking lot is not spacious. Its a lit bit annoying when you have to wait the valet officer

Plussat: The breakfast was really good, we enjoyed the atmosphere.

Miinukset: Nothing

Plussat: Bathtub is good.

Miinukset: Although I was given a non smoking room, however the smell of smoke is so strong inside the room and due to the hotel are in full book, we can't change our room.

Plussat: Nice spa for massage, nice pool. Air con was good in the common areas. Close to Alun Alun for a nice stroll. Connected to a Semarang mall for easy trip to restaurants and shopping. Beds were very comfortable. Breakfast has good variety. Bartender at lobby bar very friendly and professional.

Miinukset: Check in wasn’t ready for us at 2:15 pm and we waited till 2:30 although 2:00 pm is advertised as start of check in. Chilean and Australian wine prices were ridiculously high at the bar, I get cheaper drinks in California, won’t buy wine there again. Breakfast buffet couldn’t keep up with the crowd and the items I wanted had run out with swarms of people fighting for the replacements. Not relaxing for a meal. Better to attend at an off hour or out of season when hotel isn’t full.

Plussat: None

Miinukset: Clean, Comfort

Plussat: Henkilökunta ravintolassa, hyvin ystävällisiä Sijainti ja ostosmahdollisuudet

Miinukset: Huono länsimainen aamiainen Huoneen suihku vain ylhäällä Huoneen ilmastointi surkea Huoneessa ei kosteusvoidetta eikä muitakaan mitä yleensä hotellien huoneissa on

Plussat: The location of the hotel is really perfect : close to a mall if you are hungry and make some shopping. The service and the staff is really nice. I could enjoy the swimming pool and the water was clean. The room was very large with a good bed and very clean. It was a last minute booking for two days and i really didn t regret my choice ;)

Plussat: Twin bed size was big enough, breakfast was OK and complete, staffs were friendly, live music.

Miinukset: Less car parking area

Plussat: The staff so polite and helpful

Miinukset: Nothing... everything is ok

Plussat: Comfy, cozy, clean

Plussat: There is live music every night.

Miinukset: The pool is getting too old.

Miinukset: Will not stay again.

Plussat: Good breakfast, clean and nice rooms. Nice outdoor facilities.

Miinukset: The hotel is good, but no nice look inside. The floors look very cold, the elevator not always easy to handle.

Plussat: The location is quite good

Miinukset: The room is smelling bad, not fresh

Plussat: The property was quiet and remote. Lots of green area and the air was fresh. The king bed was very comfy.

Miinukset: The room has a powerful wood smell. The bathroom sadly was not clean (there was a used towel inside the cabinet). The room has two small windows but it was covered with sticker so, no view.

Plussat: I like the garden and the river - but so dirty :)

Miinukset: The bed cover was dirty - need to change twice

Plussat: The room was clean n comfort They have a lot of TV channels

Miinukset: The hotel is far from any restaurant It seems the construction have not completed yet. The hotel floor need to be completed by carpet. I borrow the praying mat and mukena, but the properties were not in good condition.

Plussat: The view of the area was great. Fresh air.

Miinukset: The bath tub and the pool is unhygienic and dirty. We had to ask the hotel staff for hand towels and bath mats. There aren't any access from the basement to the hotel so we had to go through the stairs and parking lot to the hotel entrance. The standards of the breakfast is normal and the service is quite slow

Plussat: Smoking area.

Miinukset: You can improve the bathroom, for example shower.

Plussat: Nice breakfast setting and friendly staff.

Miinukset: Fresh bread and other western breakfast is scarce ...

Plussat: location is fair

Miinukset: the building park is not convenient for driver

Plussat: The breakfast offers lots of delicious food choice.

Miinukset: Only 2 lifts available which results in longer waiting time.

Plussat: lovely vacation for staying with family and friends

Plussat: The location is good

Miinukset: The room is too small

Plussat: breakfast is good. Room service is very bad. I ordered food from room, 1 hour not coming. The waitress said they're busy. When I complaint, the receptionist just hang my phone call.

Miinukset: The bathroom quite small n old

Plussat: The bed extra was good & the hotel location is strategic, especially to old town

Miinukset: The facilities in bathroom incomplete, like small towel and hair dryer. Hotel would give them base on request. And also the interior ( fix & loose furniture) at public area not looking good, need to improve or renovation and cleanliness

Plussat: Outstanding service, the receptionist was helpful and showed us good hospitality. The housekeeping also give the extra miles, they changed the pillowcase and sheet when my daughter accidentally spill her thai tea. Security also guide us when we got the narrow parking space. Thanks Aston Semarang

Miinukset: Lack of staff besides they had great service. Only one front desk staff incharge while handling the queueing check in guest. Also only one concierge incharge, how come hotel with hundreds of rooms only have one concierge incharge ?

Plussat: Clean and comfy.

Miinukset: Taste of food is flat. And not much choice of them

Plussat: staff were nice and helpful.

Miinukset: the bed linnen is worn out. They looked shabby. So are the towels.

Miinukset: Terrible service. Took 30 minutes to ask for bill when check out. Staff can't count between 30% and 55% charges. Bathroom light is not so bright. Bfast food was horrible..not much variety.

Miinukset: Customer service was still young and not professional..

Miinukset: i paid by cash when we were check in, but I still have my bill in my credit card, can you refund please?

Plussat: Good hotel. Breakfast is excellence.

Plussat: Value of money

Miinukset: No issue

Miinukset: The towel was so dirty

Plussat: The great location, easy access to everywhere. Great breakfast and friendly staff even during the COVID situation.

Miinukset: Nothing, everything is good

Plussat: Comfort room

Miinukset: Breakfast

Plussat: Rooms are very comfortable. nice lobby renovation

Miinukset: ridiculous too short bath towels in a very cheap quality. same for bath mat. very cheap quality and size. far from a 5 stars hotel standard main lobby sofas are new but alredy full of stains. very cheap fabric choice the accessories and furniture buying departement should be more in place in a 2 to max 3 stars hotel than in a 5 stars

Miinukset: Some parts of the hotel are indeed need to be renovated especially in the breakfast restaurant. Furthermore some furniture in the breakfast restaurant should be also changed with a new one. Others are perfect.

Miinukset: Laundry is too late.

Plussat: i Like the size of the room but the last we stay the room size a little bit smaller than we used before

Miinukset: some times the AC was not cold enough and noise

Plussat: Spacious room

Miinukset: Everything is Fine. The only thing I found is the staffs look underestimate guest who come with no car

Plussat: Clean and comfortable.

Miinukset: At the restaurant at the breakfast time they always asked if the breakfast included even it is confirmed when we booked.

Plussat: superior room is clean and very comfortable

Miinukset: the breakfast was fairly ordinary...very different from couple years ago when I came to Semarang at very first time

Plussat: Cleanliness. Value for money

Miinukset: Didnt get as requested.. asking for king bedroom but we got family room... but still OK.

Plussat: The room is spacious. Bathtub is available. Located in Kota Lama.

Miinukset: The interior is old. The air isn't fresh (dusty).

Plussat: The location, so close to Semarang Old Town area.

Miinukset: Used to, I like to stay here, because the breakfast is great. But, now seems they downgrade the quality. Even when I went to breakfast at 8.30 AM, most of the food already unavailable.

Plussat: the crew and hospitality

Miinukset: be careful with expired food especially bread displayed

Plussat: Worth with the money

Miinukset: Space a bit small

Plussat: - easy acces (near supermarket, restaurant, cafe) - no plastic bottle! They're already put tumbler inside the room and the water can be refilled at the dispenser in the hall

Miinukset: - ceiling on the bathroom little bit dirty - parking staff not very nice

Plussat: Adjecent with supermarket

Miinukset: The room is good design but not maintained well. The room smell is not good.

Plussat: None

Miinukset: Parking lot! It's a disaster to find one, and the staffs didn't help at all. Definitely they do not provide enough space for guest who -- I believe -- tend to bring vehicle from out of town. The staffs are not friendly yet helpful.

Plussat: The bed comfy

Miinukset: No pool and the cleanliness average

Plussat: I like the location, fast Wi-Fi and clean bed room.

Miinukset: You need to improve your food, the corridor is noisy, and the lights are too dim.

Miinukset: too bad. fisrt time i come i got dirty room. they give room unclean and i complain. they changes it but i feel room too bad. bed cover not white colour but cream dirty, all wall is bad. i never come to that hotel again.

Plussat: Nice stay

Miinukset: Nothing

Plussat: Overall the hotel and the services were good value, but I had a terrible experience there with the staffs. One morning I had to exit my room around 6.15 am to visit another town in the region, and by accident, I left my Fitbit watch behind. I remember it when I got in the car, but we were already about 15 minutes away from the hotel and was on the motorway, so it wasn't possible to return. I contacted the reception people, a gentleman received my call and I was telling him about my watched and asked his help to go into my room and rescue the watch before they clean my room that morning. In the evening when I returned I asked the receptionist for my watch, but she said she never heard about watched being handed to them. I continue asking them and spoke to the manager as well, alas, no watched was handed to the reception. I was so convinced that the man I spoke to found my watch, as he never called me to say he didn't. There were only to suspects, the man who cleaned my room and the man I spoke to and asked to hold on to my watch until I returned. When dealing with this issue, the hotel gave me a lot of troubles and hassles, unrealistic questions and something I felt wasn't necessary and pestering. So..... the summary is the hotel services may be valuable, but the staffs were not trained to be honest. They told me I should have put my valuables in the safe, but there was no safe in the room. So, I will only need to avoid these chains of hotels in the future. Never again!!! It is a great pity that I had to go through this horrible experience in the hotel which looks rather OK for such a price.

Miinukset: The dishonest staffs!!

Plussat: The location is quite good and the staffs were friendly. After asking the staff, the AC was repaired on the same day.

Miinukset: The isolation of the room was not very good, we could hear the noises from the cafetaria downstairs especially when there was a band playing some music. I didn't really like the bathroom, the arrangement of the shower makes it difficult to keep a dry bathroom. My sister in another room had some trouble with the noisy air conditioner and water pump.

Plussat: The breakfast is delicious, room is clean, 10/10 location near a beautiful park only 10 minutes walking.

Miinukset: They forgot the towel but quickly replace with new one, so that part, I don't really mind. There is this one staff that's not friendly. One of the list was not working and it's a huge deal because the lift is so slow.

Plussat: very closed to the city

Miinukset: staff are not helpfull

Plussat: Nothing

Miinukset: Small room,the toilet smell bad and the towel very dirty must be change! And not helpfull staff

Plussat: Great location and lot of parking space

Miinukset: The room smelled of cigarettes. Bathroom floor is very dirty, it was like it never cleaned. Towel was shabby and little bit smelly.

Plussat: very good breakfast

Plussat: towel sees to be old

Miinukset: concierge did not deliver suitcases to my room, need to pick up on my own

Miinukset: At check in, we asked reseptionis to store breast milk in their freezer (we also already write word "freezer" in the plastic milk container) as we plan for 2 nights stay. For the information, it was a 700ml breast milk that was pumped by my wife during our 4 days trip prior to arriving to this hotel. In fact we have also asked this (whether the hotel can store breast milk in their freezer) via phone before we book the room, and they confirm providing this service for their guest. It turned out, at check out, the hotel staff did not store our breast milk in freezer instead the store it in a chiller and as a result our breast milk spoiled and can no longer be used/given to our baby. All the hotel staffs did just say sorry without any explanation, they don't understant the effort my wife have done to pump that breast milk during our trip. The above was not the only disapointing experiences we had in this hotel.. on the morning when we ready to go for breakfast the electricity sudently turn off for almost 1 hour.. as a result we must go down to the restaurant from 6th floor using emergency stair. Btw, I have my parent (78 and 65 years old) with me and also a 3 month baby with its stroller. This was a terrible experiences for our family. We also have to eat our breakfast without light. Overall, awfull experiences in this hotel. Will definately never go back..

Plussat: Breakfast is marvelous, staff are impeccable. Prime location . Near all food shopping.

Miinukset: Hotel was getting old, the bathroom is renovated but not the bedroom. Not enough electric sockets to charge our devices.

Miinukset: It was Christmas and taking breakfast with no any single Christmas carol/music/instrument is a big joke! I do not think others who do not celebrate Christmas would be insulted if you had those carols/instrument in the breakfast area! The way you handle the payment was a big no for me. It was just like I would not pay for the bills! I was very not happy with you phone call, and as I sent to your WA, quote: you ruined my holiday mood! I was about to change to another hotel, but my family still remembered our stay last lebaran and it was good that our gonna be property was full at that time!

Plussat: Value for money, good location