Royal International Hotel

I booked the one bed room suite.It was very clean and comfortable.Eventhough it was a non smoking floor, we can still smell the cigarette which is very bad for other guests that has a lung problem like my mother.I would like to suggest to the management to be very strict with their non smoking floors or rooms.Mention or ask guests when they check in if they are smokers or not and in that way assign a smoker to a designated smoking floor or rooms.Hotel staff are very racist especially at the check in reception.I work as a Clinical nurse.I treat every person with respect regardless of their cultural background.I think yr staff need to be trained to be respectfull and not judgemental with any person or guests that checked into your hotel.Very poor guests relation skills

The Reception and dinning area staff.Very racist.I work as a Clinical Nurse in one of state hospital.I treat all my patient with great respect regardless of their cultural background.But your reception and dinning area staff are not welcoming either because i look asian.The dinning area(at the door staff) was very rude and impatient.

The bedroom was very well appointed, every conceivable thing you could ever want, even the tub had a TV to watch while bathing, it also had a wet room, it also had electric nets and drapes the list was endless it even had smoke masks in case of fire. 20 min drive from the airport hourly shuttle bus

The public rooms were very cold even the waiting staff wore overcoats, I am sure once winter is over it will be ok

Very nice room

Very limited hotel transfer (I would have had to wait at the airport for an hour and a half so I just paid for a cab), no hot water only warm, view was concrete wall, 1 hr wait for room service coffee, language barrier with staff