Siĕm Réab hotellit Old French Quarter

Plussat: Management team in reception especially “Sophear”

Miinukset: We were woken at 6.30 one morning by housekeeping staff cleaning the adjacent room

Plussat: The design of the hotel. The blend of nature and the modern architecture provided a balanced mix that felt homey and welcoming, but above all the Cambodian essence and culture still remained within, from the staff to the food to the art work. As for experience, fantastic! this magnificent staff allowed us to thoroughly enjoy, exploring the Angkor temples as well as the hotel itself, from booking our bikes to handing out refreshing towels after a long sweaty day. Great, hospitable staff. Always friendly and very helpful to ensure your stay is the best.

Plussat: Staff so helpful, and smiley with smooth efficiency! Room was beautifully designed and tasteful without being overly designed! Nothing was to much trouble for the Reception staff especially !

Plussat: Everything

Miinukset: Nothing

Plussat: The staffs, the hospitality, the location, the hotel design.

Miinukset: The staffs are amazing, everyone was so friendly and helpful. They even send a birthday cake to my room and sang birthday song for me. Our room was spotlessly clean and the beds were so comfortable. The breakfast was so good. Nothing to fault this amazing hotel.

Plussat: -Beautifully designed -Great location

Miinukset: -People can smoke in the (very small) pool area. -The packed breakfast for our sunrise trip was extremely underwhelming. Boiled egg and butter, small pastries and plain yoghurt. Other members of the tour group of other hotels had sandwiches, noodles, etc. Very sad for us.

Plussat: Everything! Fantastic luxury boutique hotel on quiet but central street one block from river. Service is outstanding. Premises are gorgeous. Great gin bar (Bensley’s) and wonderful spa.

Miinukset: Nothing. Was pretty much perfect!

Plussat: Incredible property. Incredible staff. My stay here was the highlight of my trip.

Plussat: Everything was perfect as always. It was our third stay at Shinta Mani. We will definitely come back if we visit Siem Reap again

Plussat: outstanding staff, location perfect, dream place

Miinukset: nothing except i wish i could spend more time there

Plussat: Location. Staff. Food

Plussat: Well maintained hotel. Amazing staff they really took care of us! Clean and convinient location.

Plussat: The room and swimming pool

Miinukset: Breakfast. Sad breakfast room and limited choice.

Plussat: The rooms are as elegant as pictured and clean with fresh citronella each day too. Complimentary laundry service was lovely especially in 90 degree weather. Breakfasts were also fresh and well prepared with lots of choice. My daughter loved the pool in the gardens!

Miinukset: We will be back!

Plussat: everything was fine

Plussat: Quiet but central location. Great rooms with garden setting and pool.

Plussat: Perfect location , excellent staff and free pick up and drop off to the airport

Miinukset: Needed more towels in our room and perhaps the availability of a better bed for our son in the room

Plussat: It was peaceful very relaxing but close to everywhere just a quick tuk tuk away staff where friendly

Miinukset: Liked everything

Miinukset: Disappointing dining area, otherwise excellent

Plussat: We did just stay for one day on the way back to Bangkok. The staff is very helpful and this place (especially the pool and the garden) is great to relax!

Plussat: Not many variety

Miinukset: 24 hrs service

Plussat: Very good hotel, very nice and lovely teem.

Plussat: The staff were polite and went above and beyond for everything we needed. The hotel is within a 10 min walk to town (pub street and markets). About a 2 min walk to great restaurants. The rooms are a great size and the pool is excellent after a warm day. Breakfast is fantastic! Asian and western infulence.

Miinukset: Nothing. Wish we could stay longer.

Plussat: Location is approximately 300m from the pub street and also variety of restaurants too.

Miinukset: Hotel guests smoking inside and beside of swimming pool

Plussat: breakfast good. maybe could include more meat items

Miinukset: balcony facing street

Plussat: Riya, the receptionist was profesional and very kind. She has done our stay more pleasant.

Plussat: So i was a bit anxious when I initially booked this hotel for my family stay in Cambodia, but that was soon met with a calm sigh of relief before i had even got there as the response from any questions I had was replied to promptly. They arranged for a transfer from the airport and although our flight was slightly delayed, the driver was still waiting for us with cold water bottles and a cold face towel. Lovely in the heat. Upon arrival we was met by a member of staff and given a complimentary drink. Check in was hassle free and informative. Upon gaining access to the rooms I was pleasantly impressed with the size and cleanliness. We had a balcony with view to the gardens. The pool was very clean and was simply amazing after a day of touring. The gym room has two treadmills and a cross trainer although after all the walking around the temples you may not need it. Breakfast had a good selection of dishes and staff was on hand to assist in anything you wanted. We was always greeted with smiles and would like to thank Mr Ang Charles the general manager who provided great banter in the evenings besides the pool. The location of the hotel is within walking distance to the main road where you will find many shops and food establishments. Also the night market and pub street are all within a 10-15 min brisk walk. Absolutely loved this place and would definitely come back again.

Miinukset: Nothing I could fault.

Plussat: Except the bathtub cleanness, all were good! Facilities, pools, jacuzzi, even small cute lizard!! Good breakfast and kind&nice staffs. Near to luckymall and kulen restaurant and even coffe shops.

Miinukset: Not clean to bathtub.

Plussat: Great location, close to markets, bars, restaurants & shops.

Plussat: Loved the interior, strategic location, pool, sauna, jacuzzi, breakfast, room size, room design, hardness of the bed, basically everything! It was perfect. Price was fitting for the qualities I’ve mentioned above. Free shuttle bus to and from airport was very helpful.

Miinukset: Nothing

Plussat: Great location, nice pool, great drinks! Minus a few things we had a great time

Miinukset: Bed was so hard my back hurt every day. The room had seen better days but it was clean

Plussat: Well first and foremost it’s location, it’s on the center and very near and walking distance to the downtown.

Miinukset: What I didn’t like is the time when we checkout, they had forgotten to fix our transfers, when in fact I did arrange it a day prior of our departure. And suddenly I get mad when they told me that they will get a vehicle but we hav to pay, because the hotels vehicle had not yet coming back. I blurted out, coz I’ve told them to do something about our transfers, it’s your problem not mine and you have to fix it! But it ended well because the hotel car arrives.

Plussat: Great room, breakfast,staff,location,price,not often I've rated a hotel so well but everything was exceptional

Miinukset: To be honest nothing

Plussat: Great location only a short walk to the main Streets. Lovely pool and Very helpful staff who can't do enough for you.

Plussat: Staff were not only friendly but competent also. The rooms were spacious and clean.The buffet breakfast had a lovely spread. And the set menu for lunch and dinner were excellent.

Miinukset: Better Air-conditioning in the Reception and Restaurant area.

Plussat: Stuff is very pleasant ant they try their best.

Miinukset: Not impressed with food quality and taste.

Plussat: The property is absolutely fantastic!! Great staff, so clean, foods amazing, great location!! Really looking forward to staying there again!!! 10/10

Plussat: The staff were nice and helpful, especially Khemara Khann. Khemara was able to direct me to all the places I wanted to go too and was very polite. The location of the hotel is good, you are within walking distance of many places to eat and attractions. They provide flip flops in the bedroom.

Miinukset: I was staying in the premium building. 1. The hotel is not for solo travellers and those who want a peaceful vacation 2. It was generally busy and noisy. Lots of children and tourists coming in and out of the pool area 3. In the early afternoon, they would ask you to move from parts of the sun lounging area so they could set up tables outside for the outside dinner entertainment - very irritating for me 4. There was some sort of renovation taking place outside by the pool area - not peaceful at all 5. The room air conditioner was extremely noisy and the temperature was never right, it was either hot or freezing. 6. The pillows were hard and when I asked for softer pillows, they provided a pillow that was duck-taped together - I don't understand why they would provide a duck-taped pillow and not quality pillows, especially if they claim to be a 4-star hotel? 7. The shower door did not close completly, the showerhead comes from the ceiling and cannot be altered. The bath leaked out of the side when I filled it. 8. Room service was very slow and the food was not very nice 9. It should not be rated a 4-star hotel. 10. It is more suited to families with small children and older couples. 11. There were 3 brief powercuts, I'm not sure if it was just in my part of the building or the entire hotel? 12. The towel rail is inside of the shower cubicle, so your towel will get wet 13. Old fashioned/out of date furnishings

Plussat: Good location, friendly and helpful staff. Great value for money!

Plussat: Breakfast was good Evening traditional dancing on some nights with dinner

Miinukset: Only swimming pool closed fri major repairs Drilling and unbearable noise all day from 8 am to repair pool Health & safety poor with power cables across pathways everywhere Spa staff not well trained or knowledgable on what oils they were using No allergy or pregnancy questions before treatments Air con and TV speaker not working

Plussat: Buffet breakfast is very good

Miinukset: The night shift boy....immediately asked me for $ 15 when i walked in late at night with my partner. Instead of first asking what room i am in or our names. Thought this was very rude....assuming my partner is a prostitute.....very bad approach or policy.....as he claimed after he saw i was angry.

Plussat: Laatutaso oli hyvä ja henkilökunta oli palvelualtis. Aamupala oli loistava.

Plussat: Location

Miinukset: Bathroom

Plussat: i asked if they can arrange a greeting for my friend who was having her birthday. they not only sang for her but they gave her a cake! it was so nice of the staff to do the extra effort. very accommodating to every inquiry and always smiling. will definitely choose them again when i go back

Plussat: very big room, kindess of staff, attention to clients, very big and clean swimming pool. breakfast that can reach every kind of taste. Last but not least in a few minutes walk you can reach PUB STREET which is the heart offerte the city

Plussat: Returned visitor. This Hotel is excellent value. The staff and amenities are awesome. Great food, excellent breakfast and beautiful pool. Excellent location.

Miinukset: Music in the gym would be great.

Plussat: The Hotel has a wonderfull pool, with well kept garden all around, very friendly staff where nothing is too much trouble.

Miinukset: The breakfast could be improved, as compared to other hotels we have stayed at in Asia, but in saying that it is adequate. Third floor rooms are noisy due to top floor wooden floorboards.

Plussat: Really enjoyable stay. Good location and helpful staff. Would recommend.

Plussat: Staff very friendly and accommodating.

Miinukset: when it is raining there is no shade for us to walk to the main lobby from premium somadevi. we have to run across the swimming pool in the rain. Maybe can find a walk way with shade for those staying at premium rooms.Shampoo and bath gel not refill. Have to call the reception. Next day also they did not refill the shampoo and bath gel. cause a lot of inconvenience to us because we have to rushed out for dinner after shower. So this have caused us delay.

Plussat: Hotel staffs are very friendly, especially from reception.

Miinukset: I didn't like is the breakfast arrangement for the second day, the hotel might think most of the people are checking out that's why they did not prepare properly for the guest. I understood that there was a lot of food but very less choice.

Plussat: Staff, food, cleaniness

Miinukset: A little pricey than the facilities

Plussat: Proximity to the tourist hub. Room was spacious Staff where very helpfull Everything suited our needs

Miinukset: Some of the chairs in the dining room needed a clean

Plussat: Very comfortable and spacious rooms. Hotel was helpful in organising a trip to the Temples (with Ly, lovely and informative guide)

Miinukset: Nothing

Plussat: Beautiful stone and vegetation surroundings - pool is great!

Miinukset: All good!

Plussat: Staff are all smiles, polite & very helpful to all our requests. I would like to commend the Manager Mr Sokor Makar who helped us answer all our questions and assisted us in hiring our transport service van since day 1. Highly recommended place!

Miinukset: The split type aircon is not so cool enough, probably needs a bigger size 1.5hp rating

Plussat: Calm and friendly. Lovely little pool. Best room we had in Cambodia. Also, we arrived at about 6am and they gave us our room straightaway and offered breakfast.

Miinukset: Nothing

Plussat: Location and architecture

Miinukset: The gate leading to the pool ks wide open without any Guard for security. Te room didn’t have an intercom , and the air-conditioner wasn’t cold enough to cool the room so I guess that’s why there was an electric fan.

Plussat: Reception staff were fantastic

Miinukset: Catering staff were imbeciles who couldn’t understand their own menu and nothing on the menu was made available. Wait times were in excess of 20 minutes for a fried egg and only 2 customers in the restaurant

Plussat: Staff was extremely nice.

Miinukset: The hotel itself is becoming a little bit ran down- eg scratched walls and water marks from leaking AC. Also shower room has a shower which doesn't have curtain or a bath so when you shower the whole bathroom floor is wet. If your room has a balcony and is facing the road then it is quite noisy.

Plussat: Comfortable bed. Large room. Good location. Could walk to major sites. Staff were pleasant and tried to help but lack of English made things difficult. The staff who did speak English were very good.

Miinukset: You couldn't use the tv and fridge together as there was only one socket. They need a double adaptor. Water was leaking from shower wall into the bedroom. Not a problem for guests but not good for the integrity of the wall. Buffet breakfast was OK but largely catered for Chinese. Not really a problem but a bit more variety for westerners would be nice. Restaurant only open for breakfast.

Plussat: Good location in seim reap; short walk to the busy night life but far enough away it didn’t ruin your evening with noise. Staff were very helpful with planning days out and helping with travel arrangements.

Miinukset: Breakfast was expensive for the selection and quality. Was supposed to run till 9am but arrived at 8.30 to find it nearly empty. Would suggest eating elsewhere.

Plussat: Our last minute requests for early check in and check out were accommodated by the hotel. Thank you! They also let us leave our luggage in the reception after our check out since our flight was still at late night. Room was spacious enough for all the five of us. Pool was also pretty! It was also a great plus that the location of this place was nearby everything, almost everything was just a short tuktuk ride away!

Miinukset: You could see that the place is a little bit old and could use a little renovation.