Siĕm Réab hotellit Wat Damnak Area

Plussat: Initially, our hotel room was unavailable the first night due to electrical problems so we were lodged at their sister hotel Secondfold which was very nice as well. Moona and the rest of the staff (Eric, Bella, Talek) all went above and beyond to make sure that the first nights inconvenience was forgotten - they upgraded our room, served us complimentary dinner, and most importantly made themselves available for any request. Go to this hotel if you want 5 star service, truly exceptional!! The rooms are very spacious and comfortable, the pool area is lovely, and it’s walking distance from everything you’ll want to see and do in Siem Reap.

Plussat: The staff was soooo friendly and nice- we felt like kings :-) our „room“ was georgeous and also the breakfast was very good. We enjoyed spending time at the great pool and the little Angkor Wat-tour (with the best Tuktuk-driver from the Hotel)

Plussat: Very kind and professional staff! Amazing location, delicious breakfast, small but attractive swimming pool, everything is lovely. I'd like to visit again!!!

Plussat: Extreme friendly and carrying staff - trying always to do their best. Nice location close to center and new and clean facilities.

Miinukset: I you are not used to it, you might feel a bit uncomfortable when 4 people are observing you eating (just trying to serve you as best as they can) ;)

Plussat: Everything was perfect, the room was spacious, clean and comfortable. The staff were great, attentive, friendly and helpful, special thanks to Ella. Breakfast was included in the hotel price and offered a great selection of croissants, toast , fresh fruit, yogurt, cereal, omletttes as well as pancakes and bacon. Hotel is 5 minutes walk from Pub Street and all the markets. Great restaurants nearby such as Khymer Grill and Cuisine Wat Damak.

Miinukset: There was only one me negative and that was a poor WIFI signal in the room. This was communicated to the hotel and have been informed that they will fix the issue.

Plussat: The staff look after you well and eager to assist you. Moona specially would go out her way to make sure you are comfortable

Miinukset: Good experience in this hotel with excellent staff

Plussat: 10 /10 for the excellent customer services & special thanks to our PA (Jack) for your guidance, efforts &taking care us throughout our stay. And also thanks to the rest of the staff too they are very kind , attentive & know our needs . About the hotel location it's 10mins walks to nite market & pub street and nearby have alot restaurants too. Definitely will come back & stay ♡

Miinukset: Actually For first day stay our Breakfast not enough thn we talk to our PA ( Jack ) & then the next day we order second time frm the main menu & we ate until full .lol

Plussat: Nice decoration, comfortable , clean and very nice and helpful people

Miinukset: Couldn't open the windows

Plussat: The staff were the most kind people we’ve ever experienced! Our room was so beautiful and clean, our host Ella was the sweetest lady(she even prepared us a fruit box for our coach journey back to Phnom Penh) i would love to go back to Siem Reap and when i do i would there’s no other place i would rather stay :)

Plussat: This is a beautiful little boutique hotel in the a quaint quiet neighborhood close to everything The staff is incredible and works very hard to make your stay memorable. The spa treatments are well worth the money. Breakfast was exceptional with lots of variety. The rooms are large and very comfortable. The photos on the web site are exactly what you will see at the hotel. Bed was very comfortable.

Miinukset: Absolutely nothing. Just wish we could have stayed longer.

Plussat: As soon as you walk through the door at the Golden Temple Retreat, it feels very special - the greeting from staff is warm and friendly and the welcome snacks and drinks were very much appreciated! The rooms are spacious, comfortable and feature the best bathroom I have ever seen in a hotel. The spa was a tranquil delight, the pool small but beautiful, and the breakfast was plentiful and tasty. After seeing so much plastic waste in Cambodia we appreciated the refillable glass water bottles too. All in all I can’t think of a way to improve this place - highly recommended.

Plussat: Everything was really good. Free airport pickup and dropoff, great welcome, pleasant pool (never busy so good to do lengths despite the fact it is very narrow). Excellent food. Good location: quietish but easy to walk into town and some great restaurants nearby. Great bathroom: I need the same for my house! The set dinner has an apsara dance at 8pm which I recommend. After two days of intense temple visits I had a massage which I assume was good as I fell asleep. Breakfast was good and they also pack stuff for you if you do the inevitable sunrise at Angkor...

Miinukset: Balcony doors didn’t quite fit properly so I am pretty sure some mosquitoes slipped under but after I bought some repellent I was ok the subsequent nights.

Plussat: Had a great stay at Golden Temple Retreat to kick off our honeymoon. The staff are amazing and went above and beyond to make our stay special. Would highly recommend.

Miinukset: The only negative is the pool doesn’t get sun, so if you’re a sun worshipper this might be a negative, but it’s so hot this was a positive for me!

Plussat: The feel Of being in a foreign place yet so comfortable. very comfy beds and lovely linens.

Miinukset: No AC in dining room or reception. but again, that was part of the charm. The guest room ac was wonderful.

Plussat: My 10-score goes to the examplary staff! People in this hotel do their best to satisfy their customers. I recommend this hotel to other travellers without any hesitation. The location is perfect: near to the city center but in a calm area.

Plussat: Form the moment you arrive a warm welcome and great service. Super location close to night market and restaurants. The staff and management are amazing and could not do enough to help. Good breakfast.

Plussat: The location was great. Only a short walk to Pub street and the night market. The staff were lovely, very helpful and professional. The room was great, spacious and the bathroom was brilliant. The overall experience was the best we had in Cambodia.

Plussat: Staff were very friendly and attentive and the food was amazing. The whole stay was very pleasant.

Miinukset: The pool area had no sunshine.

Plussat: This hotel was excellent. The staff was amazing and helpful. They let me check in early since my flight was early and they let me check out later since my flight was in the evening. They made my birthday very special by decorating my room and coming to sing me happy birthday with cake! Anytime I needed something whether it was to plan an outing or ask for recommendations they were there. The room was beautiful and the bed was very comfortable. If I come back to Siem Reap I will definitely stay here again.

Plussat: Some of the staff were extremely nice- particularly the lady with freckles who served us breakfast. We did not have time to find our her name, but she made our stay much more enjoyable. She was simply great!

Miinukset: The place itself is very nice, but a bit carelessly maintained. Small details have made our stay a bit annoying: the pillows were very hard (we later found other pillows in the closet), the AC did not work very well...we did not have time for the included massages, so they said they would offer us a free cocktail instead - we got a bottle of water. These are all small things, but in a 5 star hotel one would expect to not have such issues. Overall this hotel was ok, but the pictures and the description are overselling it, it is definitely not a good value for money.

Plussat: Terrific place! Staff is attentive and impeccable. Highly recommend.

Plussat: Mane Boutique Hotel definitely surpassed our expectations in many ways. The staffs are very friendly and attentive, ever willing to accommodate any of your questions or requests. Their kindness and Cambodian charm definitely left a huge impression about the country and the hotel itself! We arrange all our tours via the hotel and even tried their spa and restaurant which is slightly overpriced but highly recommended.

Miinukset: The hotel is a distance away from the main Pub street. Hence when you go back at night, it's kinda hidden and dark from the main road. But nothing to worry about because its pretty safe!

Miinukset: We accepted an "upgrade" to a villa at Mane Family Villas....unfortunately this was no upgrade. The villa resort is further away from the city center and although they provide free tuktuk to town you still have to find your way back. The villa had two bathrooms one of which smelled awful throughout our stay. The "restaurant" was a small room with 4-6 tables on top of a small building used as both restaurant and reception. Right next to it they had new buildings under construction with all the noise this makes. Don't get your laundry done at this place - they don't inform the price upfront and they charge an obscene amount of money for it!! The people working at Mane Family Villas are smiling, friendly and doing their very best.

Plussat: Ilmainen tuk tuk kuljetus keskustaan aina halutessamme. Mukava henkilökunta.

Miinukset: Oven puuttuminen suihkutilaan. Suihkutila saa olla vähän lämmin, mutta huone viileä. Nyt ilmastointilaite yritti viilentää myös suihkutilaa.

Plussat: Brilliant staff

Miinukset: Water in plastic bottles

Plussat: The staff and the design of the rooms

Miinukset: Nothing

Plussat: The staff In Sarai are amazing. They are extremely polite and helpful. They organized a tuk tuk driver for us and made sure of our safety by walking us out to and out of the hotel entrance. Staff also recommend places to visit during our stay in Siem Reap. Every evening the hotel served local snacks as well. Breakfast was amazing too and definitely worth paying extra for it. The place is absolutely amazing and beautiful. Definitely will be going back there again.

Plussat: Perfection! We already miss this place. The staff is so lovely, helpful, caring. We really felt so hosted. The restaurant food is really amazing. We had twice our lunch there and high't recommend. The breakfast also is tasty, not a huge buffet but doesn't need to. The pool is gorgeous. We arrive in the hotel after 48h of trip and had the surprise of being upgraded. Thank you so much for everything..

Miinukset: Nothing. Everything was perfect

Plussat: I am dying to share our amazing experience @sarairesort. Guys, I’m so happy our choice fell on your outstanding hotel, a tranquil oasis in Siem Reap. Everything was top-notch from the very start, your staff members showed so much kind and caring attention; from offering complimentary drinks and lovely refreshing wet face towels every now and then, fruit platters in the room, best massage I’ve ever tried with a 20% discount to a free room upgrade to a suite with a terrace ❤️. We were so touched to discover our palatial bed and bathtub had been decorated with fresh lotus flowers for our wedding anniversary ❤️. A couple of words about our ultimate pampering experience in your SPA centre. A special thanks to Sreymao, an incredible masseuse, who took me to the height of relaxation! Am in love with your traditional Khmer massage! The therapists are so well-trained and dedicated. Offering a refreshing drink, a foot cleansing with salt and lime prior to a treatment commencing, no talking to each other to let clients enjoy a massage in peace and hot ginger tea afterwards. When you are lying on a massage table you are enjoying the view of a fresh lotus bowl through the breathe hole. Small details count! Look forward to coming back to your Moroccan-inspired resort, characterful and very Instagrammable swimming pool and immaculate service! Already missing your in-room mouth-watering breakfasts !

Plussat: The Spa of the Hotel is excellent.

Plussat: I loved our stay. The hotel is very clean and it was nice to have service come tidy our room twice a day. The staff was always very friendly, helpful, and welcoming. The hotel location was a bit out of walking distance but very short tuk tuk to the liveliness of Pub Street.

Plussat: The staff, teh warm welcome back, the letter from the GM in the room, the welcome from the Rooms Division Manager who I met there three years ago. the massage in teh spa, the beautiful breakfast buffet, the relaxing setting around the pool, the friendly helpful staff

Miinukset: The noisy south Africans who had rooms on either side of me, came in at maybe 1 am shouting and joking outside, and then left at 430 am doing the same and waking me up twice in one night

Plussat: The cooking class was great. The kids ages 13 and 16 loved it.

Miinukset: The rooms are not clean and the hotel is not maintained to an upscale level we expected. Paid $300 per night and for Cambodia is a lot. The showers need to be re-done. They are mold stains everywhere. The breakfast is good but very limited. Not a 5 star product.

Plussat: This is the one of the best places i have ever stayed, the staffs are very friendly and they always have sence of serving people, the room is very clean and comfortable ! They offer many choices for breakfast , the swiming pool is the highlight ! We love this place and definetly will come back again !

Plussat: The staff very friendly and helpful as well as welcoming. Location was amazing right In centre around everything.

Miinukset: Nothing at all.

Plussat: Walk across the street to the market it was amazing great food close by you can walk across the river to where all the action is but it's so quiet

Miinukset: Great hotel little bit older style very clean and neat staff was wonderful Everybody was very pleasant there's two pools

Plussat: Nice location, good breakfast and swimming pools. Very friendly staff.

Miinukset: A little bit noise

Plussat: Everything was very nice. Location is near pub street where all the shops and restaurants were near. And Angkor Wat was just a short drive away. Spent less than $150.00 for two nights in a very nice room, that also came with a free one hour massagefor me and the wife.

Plussat: Staff the room were huge

Miinukset: The staff were so welcoming warm and friendly . The hotel was spotlessly clean excellent breakfast plus the rooms were great size.

Plussat: Really central location and staff make you feel welcome the moment you enter the hotel.

Plussat: Keskeinen sijainti lähellä kaikkea keskustan palveluita. Uima-allas oli ehkä pieni, silti siellä oli vain muutama ihminen kerrallaan aurinkoa ottamassa. Usein olin yksin altaassa. Päivisin monet ihmiset kiertävät temppeleitä.

Plussat: Hyvä sijainti,kävelymatkan päässä pub street ja food market,silti rauhallinen. Hyvä sänky,siisti. Pienehköt allasalueet. Monipuolinen aamiainen.

Miinukset: Huoneen lattian pesu olematonta. Hlökunta vakavailmeisiä, ovimiestä lukuunottamatta, mutta pikkuseikkoja. Maan hintatasoon nähden kohtuullinen vastine rahalle,kun tarjoushinta, normihinnalla liian kallis.

Plussat: Bathroom is molding a little on the bottom sides.

Miinukset: Moldy bathroom.

Plussat: The location is great - walk to pub st in 5 mins. Atm and small store across the road. Not too far from the temples either. Rooms are very large. I was happy with the breakfast as I like eggs and there was an egg station. If you’re vegan it maybe very sparse.

Miinukset: I moved rooms due to an issue with newts in the room, which was quite strange. The room is a little dated but fine. Bathrooms are dated and need to be renovated. But for the price I think the room is good. Generally in Siem reap there are Tuk Tuk drivers everywhere annoying tourists - I think the hotel should try and move the ones in front of it or at least tell them to leave guests alone.

Plussat: Large room, friendly staff, good breakfast, good AC

Miinukset: The pool is too small and secluded to be practical

Plussat: Location is good.

Miinukset: The stay in this hotel went wrong on the very first minute, even before I arrived at the hotel, as I felt deceiving on me started before I arrived. When I went out of the airport arrival gate, I spotted the tuktuk driver holding a sign with my name wrongly spelt. What alerted me was not my name being spelled my wrongly, but was that the hotel’s name was not the one I booked, but the hotel owner’s other hotel, which has a worse location. It reminded me some of reviews by other travelers who used to stay in this hotel. I insisted that the driver should send me to the one I booked. When I arrived at the hotel, the receptionist said that they had no room for me and asked me to move to the other one with worse location. He said I could stay there for 1 night and move back for the rest of the days. I booked the hotel more than one month in advance, not the day before my arrival. I insisted to live in the room I booked. After negotiating for half an hour, finally I managed to live in the room I booked, and it was after midnight at the time. It is not the end of the story. In the evening of the second day, another hotel staff told me she wanted a talk when I went back from dinner. It looks like that she expected that what she was gonna say was not pleasant and took long time. Yes it was. She again asked me to move out, because the hotel wanted to receive a deal of a big group’s booking and they needed my room for my 2nd and 3rd nights. It is ridiculous. If the big group booked earlier than I did, then the hotel should not have accepted my booking. If the big group booked later than I did, why should I be the one to move out? The hotel staffs kept me in the lobby which is without AC and tried to persuade me to move out. I kept saying that I did not want to move out. After half an hour I decided I did not want to waste my time anymore, and went back to my room. The hotel first intentionally asked the tuktuk driver to send me to the wrong hotel.

Plussat: I traveled with my spouse and parents (4 people, 2 rooms). All of us were amazed by the genuine kindness and support of all the staff members. This boutique hotel offered homemade breakfast, and literally anything else that we required. The front desk was extremely supportive with booking all of our tours (we visited the National Museum, Temples, Floating Villages and The Angkor Centre for Conservation of Biodiversity (Highly Recommended!!!)). We requested the same tuktuk driver for all our trips, as he was very kind, supportive and honest. The entire team truly cared for us and our stay, every single person was interested in our days and up to date with our plans. If we ever go back to Siem Reap, we will definitely go back to the same hotel! On top of all that, the size of the hotel (only 10 rooms) made the whole experience very cozy and personal. The location was great, just next door to the Night Market and less than 10min walk to Pub Street (which also made the hotel way more quiet and peaceful).

Miinukset: Really hard to find anything that we didn't like. The only inconvenience was the issue with the card payment while we tried to pay for the room (the terminal wasn't working). Luckily there was an ATM just right across the street, so we withdrew the cash. Travelling to a country like Cambodia we were prepared to face such issue, so we weren't really disappointed by that. Somehow I also misunderstood and hoped that the swimming pool would be bigger and not in the middle of the Reception, but we did not feel the need to use it anyways. One last thing, which probably was my fault by not fully reading the description - no lift in the hotel. Although, the staff was extremely supportive and would carry your suitcase if needed, it might be a disadvantage if someone older or disabled would like to stay in this hotel. Overall, we had an amazing and truly positive experience here!!

Plussat: The room was large and fairly clean. The AC worked very well. The cold setting stayed cold and blew hard! The bed was very comfortable as well. I slept very well each night. The showers worked very well. Hot water stayed hot, cold water was cold. Toilets were not low flow :). Location is good, not directly around the craziness but a quick walk away. Next to a delicious restaurant!

Miinukset: I paid for the suite which was to include a balcony and view of the city. What I got initially was a top floor room that appeared to still be under construction. There was no soap in the bathroom or shower. There also were no slippers for the room or any decorations in the room (this wasn't a big deal, but definitely noticeable when comparing photos). After speaking with staff, they moved me to another room that was noticeably different, in a better way, but didn't have the view that I paid for, or the balcony that was supposed to come with the room. Also, on a smaller note, one of the staff members told me the cost from the hotel to the airport was 6 USD, but talking with the driver I find out it only cost 4. I felt this was a sneaky way to squeeze a last little bit from guests and did not appreciate it.

Plussat: Reception staff very helpful and polite. Room size is very good and clean. The location of the hotel is superb very close to pub street.

Miinukset: Breakfast options and preparation needs improvement. Some staff face trouble in understanding english. No buffet breakfast. Limited option menu given for ordering. No lift.