Siĕm Réab hotellit Wat Damnak Area

Plussat: The staff was were exceptional - they all learned our names and nothing was too much trouble. Cool refresher handtowels awaited us upon each return to the hotel. The layout is as picturesque as in the advertising photos.

Miinukset: The light controls and charging points are on one side of the bed only.

Plussat: Everything about this hotel is amazing .. time we reach and till we check out, they treat us with utmost care. Food was amazing, vegan option was less though.. they are ready to accommodate all our request and had an amazing stay. Desserts at restaurant is must try . They change the towels, clean the room everyday.

Miinukset: Nothing..everything is perfect

Plussat: We love this place! The staff is amazing and their attention to details is simply unbelievable - starting from the warm welcome at the airport and ending with the check out! The staff has made a real effort for my birthday too. I also recommend a 3 day trip to Angkor temples and cooking class organised by the hotel - it’s worth every penny and it was organised vey well. We have also used the spa and the massages were really good too. The hotel like no other

Miinukset: Everything was great!

Plussat: This Hotel s a Gem!!!! Everything was exceptional and would stay here again anytime I visit Siam Reap again.

Miinukset: The staff was THE BEST!!!!!

Plussat: Breakfast was great! The extra included a la carte menu was a great touch. The location was great, just a short 10minute stroll (or $1 tuktuk ride) to the bars and restaurants. The staff were super friendly and helpful. The room was beautiful and the bed was super comfy. The massage at the spa was excellent. All in all it was a perfect 2 night break! We will return for sure!

Miinukset: Ordering drinks/snacks at the pool was difficult as the pool bar didn't seem to be functioning. Also the 'happy hour' on the rooftop was a bit slow to get going, but once there was staff there to serve us it was great.

Plussat: Fantastic facilities, spotlessly clean. Fantastic food and very professional staff.

Miinukset: Nothing. Everything exceeded our expectations, and it has actually made it difficult to adjust to other hotels in our trip!

Plussat: This hotel was excellent value for money and they treated us like Kings. Our room fee included airport transfers, full breakfast, a one hour massage for both of us, a three course lunch and dinner for both of us. The accommodation was serene Cambodian style with modern technology like good AC, internet and smart TV. The staff were amazing.

Plussat: It was perfect from the time they pick you up at the airport until the check out. I was impresses with the treatment at this hotel. The massage was one of the best in my life. I do recommend this hotel. 5 stars

Miinukset: Nothing

Plussat: Really friendly staff... amazing benefits... everything very modern and the room was huge

Miinukset: Nothing. It was amazing in every way

Plussat: The hospitality of every staff has not failed me a single time throughout my stay. Genuine smiles are everywhere and the details they focus on give us delightful surprises. The experience is 6-star but the price is less than a half of it.

Plussat: The staff were welcoming, friendly and kind. Outstanding hotel. Things that make the hotel extra special- bedtime story and crisps delivered to your room each night, snacks and drinks upon arrival, restaurant manager introducing himself to ensure the food is perfect, fresh fruit and tea by the pool.

Miinukset: Nothing

Plussat: Staff is incredibly helpful, kind and attentive. Free massage, dinner, lunch and snack. Free transfer from/to airport. Great location.

Plussat: The staff were fantastic and made us feel very special

Miinukset: Loved it all

Plussat: Sisustus, henkilökunta, palvelu, myöhäinen check out, uima-allas

Plussat: The staff are amazing - it was our second visit & we had a lovely WELCOME HOME spelt out on the bed in flowers - gorgeous. Massage & pedicure were fantastic

Miinukset: Air conditioner not that efficient...although it was hot, I like my room to be colder than it was The breakfast in the morning - there was no juice, no plates, no glasses, no knives & forks - actually there wasn't a lot of anything left - I'm not sure why they couldn't just go & get some more as there were quite a few staff behind the bar just chatting?? Unusual as normally the staff are super good with this stuff here!!

Plussat: Compact. Quiet in the rooms even though the road outside was busy.

Miinukset: The restaurant was a little cramped when full at breakfast time.

Plussat: Everything is perfect. It was really a pleasant stay. They really do a good job in taking care of their guests and their foods are awesome.

Miinukset: Nothing, really.

Plussat: Ambiance, design, friendly stuff, helpful, cleanliness

Miinukset: Massage procedure could be better

Plussat: Room 04 poolside was beautiful.

Plussat: This is a beautiful hotel, ideally located in Siem Reap. The staff there is absolutely amazing and will do their absolute best to make you feel at home. They are really helpful in helping you organise all of your activities - Angkor visits and anything else you’d want to do. The swimming pool is a great advantage after a long day wandering and visiting the temples. Their airport shuttle service is also a great addition. I can only recommend if you ever stay in Siem Reap - great accommodation at a clearly great price!

Miinukset: Nothing

Plussat: The welcome drinks, the dining area, the food and breakfast. The swimming pool was very nice and the staff were friendly and helpful.

Miinukset: The cats roaming around in between our legs and under the tables. Cats were sleeping on the towels at the pool.

Plussat: Pool, welcome snack, food, cleanliness, staff

Plussat: Everything perfect, the staff fantastic & helpful. A special thanks to Pheng, the best concierge ever!

Plussat: The friendly welcome, free massages, delicious afternoon tea each day, lovely room, but most of all the exceptional staff. Everyone was very professional but also very caring. Special mention must go to Noun who was incredible. As a woman travelling alone they all felt like family within a very short time.

Plussat: The property is beautiful, no two rooms are the same, each one designed in dedication to a significant year in Cambodian history and numbered accordingly. And being a boutique hotel, art and crafts were everywhere. A lot of thought has been put into the Mane brand. Even the logo symbolizes wellness and blessing. The staff are fully steeped in this philosophy. Noun, the young but capable supervisor, was eager to share history and culture and her staff saw to it that everything was just perfect. She helped me plan and make the most of my three day stay. When I overslept she rang and offered to have breakfast on the go prepared just for me. No wonder I overslept, the bed and pillows were excellent, the mattress not too hard as I believe seems to be the norm in Asian hotels. As I like peace and quiet, the hotel is perfectly situated outside of the busy and loud city center. Complimentary tuk tuks take you there in a matter of minutes any time of the day. Celadon restaurant offers great Asian and Western choices, for all three meals if the day. For breakfast you can supplement the small continental with any item from the a la carte menu. I’d never had a massage before, and now that a complimentary foot massage was included I tried it and I’m hooked! All in all a fabulous place!

Miinukset: Nothing!

Plussat: Staff are gracious and helpful. Aircond in our room was new and comfortable. We were careful with the doors and windows which helped to keep the mozzies out so it is comfortable in the room. Away from the city centre so it's quiet but free one way tuk tuk is provided. We had power outage during our stay and was inconvenienced but the service recovery was satisfactory.

Miinukset: Mosquitoes, which are everywhere in Siem Reap though. The lighting in our room was inadequate, it's hard to get makeup on. Our room could use more table top space too.

Plussat: It's completely fantastic place. Even I had small problem all staff do their best to sort out this problem. Thank you for that effort.

Miinukset: Nothing

Plussat: I stayed in Mane hotel for a week and I couldn’t have asked for a better experience. Great location (close to the Centre and close to some lovely restaurants) + Extenely nice rooms + unbeatable service from each and every staff members. In particular, Jack, Noun & Anita who took time after work to helped me discover the real Cambodia! The guys are outstanding at their job and absolute lovely and friendly. My next time in Cambodia will definitely stay here again. 10/10

Plussat: Staff were excellent! Right from the pick up to the drop off at the airport- very family oriented. The boutique was very clean, quaint, cultural and quiet. Anita, who worked the front desk, always tried to make sure our stay was pleasant. Thank you so much. Dining place offered great food and price. Rooms were very clean. Highly recommended

Miinukset: I can’t think of anything we didn’t like

Plussat: Perfect location in Siem Reap down town! Beautiful garden! Quiet and romantic atmosphere! Everthing is amazing! I'll be back again!

Plussat: The response of the receptionist was fast and appropriate. The hotel provided a room with decolation for celebrating our anniversary and served complimentary foot massage and afternoon tea. They served breakfast at 6am since we left from the hotel at 15 minutes past 6 for boarding. We could order breakfast dishes previously. The serving time was punctual. We appreciated their hospitality.

Plussat: Very friendly staff (Jack) and tuk tuk drivers (Mr Pich). Nice breakfast and afternoon tea.

Miinukset: Dinner menu is a bit pricy.

Plussat: Great hotel , amazing pool and room view.

Plussat: Beautiful staff, always welcoming. Breakfast was fantastic each day too!

Miinukset: Didn't like how the door on the toilet wasn't that private. Made it a bit awkward.

Plussat: Hospitality/staff was excellent - very engaging to ensure we had a good time. Breakfast had a boutique-ish feel (cooked to order with some buffet selection). Very good location, less than 4mins walk to pub street, night market and restaurants.

Miinukset: There isn't much we didn't like to be honest. I guess the only bits that could be improved were (1) fitness room could be better equipped and (2) TV in my room wasn't working. These are very minor details though.

Plussat: The staff is really friendly had helpful. And the restaurant downstairs is amazing, the beef salad exceeded our expectation by far.

Miinukset: The water in the pool is a bit murky in the afternoon. Maybe because there are too many guests swimming in it.

Plussat: I totally enjoy my stay at Sarai. The staff were all extremely kind and considerate. And the services were so attentive that I felt very much at home. I was travelling alone but I didn’t feel lonely at this property. Would definitely come back again! Thank you all for the beautiful holiday memories ;)

Miinukset: Nothing at all.

Plussat: Beatuful place in Siem Reap. Staff so kind and excellent location, walking distance to the center. Very nice pool

Plussat: I had chosen sarai hotel because it's a reminder of my home country Morocco. The rooms has this modern Moroccan touch bed was comfortable . Pool was nice and attractive with that typical Moroccan blue mosaic. I wanted to thank all the employees who tried to make my stay comfortable Yamko,William, Na ,David the smiling driver who picked me from the airport , lin and jasmine from the spa and the unforgettable Mr.Bourong the hotel manager who was efficient and highly professional towards me.

Miinukset: The sarai hotel unfortunately doesn't have 24/h room service. Last order is by 2300. Eventhough the staff they were smiling but still for a luxury boutique category this kind of hotel should give a better costumer service and care to the guest which i believe Mr. Bourong the hotel manager is the best example to give, approachable when he heard that i had complain about one of the employee working at the restaurant by giving a such attitude while talking and that was unacceptable to take a such behaviour from him or from any person who talk to you im a such rudeness. Same employee took my order as my breakfast box because was going to Anghor wat by 4am by taking the order had to confirm to me 6 to 7 times with attitude (i asked for an apple 1 banana. And brown bread cheese sandwich ) employe after 10 min coming and inform that no brown bread is availabe then was okay with normal bread . Cpl of min after employee is informing me that no white bread only toast and i said its fine . 5 min after employee approached again with attitude and Confirmed back to him then another time to check the order was kinda alot while having my 1st dinner in the restaurant. Next day night called room service asked for 2 scoop of ice cream i have asked the employee abt the price includind service charge and the discount ,was choked emplyee told ( you can check your self) had to wait for 7 min to know the price and still till now dont know how much i just canceled the order i wanted . As i mentioned to Mr. Bourong that im not here to make drama or ask free things just i want to have the same respect i give to everyone's in that hotel . I paid for a service am expecting to have a good one otherwise hostels and self service restaurant are so many in siemreap. Mr. Bourong offered me an upgrade to one of the room , was nice from him but had to refuse and not to acxept it was my last night in sarai didnt want to move.

Plussat: Everything was amazing

Miinukset: Nothing

Plussat: Staff was very good and recognized me very well as I had been visit 3times already

Miinukset: Atmosphere around the pool

Plussat: All of the staff was amazing, especially David and Jasmine. Very helpfull and always had a smile on their faces.

Plussat: The facility great with decoration small plants and flowers along the path. especially the pool side, really great for relaxing. The room and the bed were just perfect for this convenient price for a 4-star hotel.

Miinukset: light in the bathroom was a bit dim for me. it should have more bright than that. the pool was a bit small but it's just fine. since the pool side had bigger space for relaxing.

Plussat: staff did a great job of making us feel welcome. The hotel helped us organize a guide for visiting Siem Reap. It was amazing....

Plussat: Ystävällinen henkilökunta

Miinukset: Aamiainen ei buffettyyppinen vaan tulee valmiina erillisvaihtoehdoista esim. Aasialainen, amerikkalainen, Eurooppalainen. Hotelli ei missään nimessä täytä 4 tähden luokitusta ja varatessa 9,3 käyttäjäarvioita. Hotelli täyttää ehkä 2 tähden luokituksen - hotellissa ei hissiä -aamupalasta ei kerrottu hotelliin kirjautuessa kuten on yleensä tapana - allasalueelle ei saanut ensimmäisestä pyynnöstä huolimatta toisia pyyhkeitä. Toisen kerran pyydettäessä pyyhkeitä toimitettiin. -televisio vanha kuvaputkiteleviso, ei lähtenyt päälle käynnistettäessä. -tallelokero liian pieni ja ei käyttökunnossa, ei tullut käyttökuntoon myöskään pyydettäessä -vessan käsienpesualtaan hana vuoti -suihku epämukava käyttää, suihkussa ollessa koko lattia lainehti vedestä. -huoneen ilmastointi ei toiminut riittävällä teholla. -auringonottopaikka varjoinen mikäli kiinnostaa auringonotto, pieni osa saa paikan -mainostaa ilmaista lentokenttäkuljetusta bookingissa mutta se toimii vain kentältä hotelliin, myöhemmin tieto kumottiin ja sen sanottiin olevan maksuton -yleisesti ottaen henkilökunta ei osannut vastata heille esitettyihin kysymyksiin.

Plussat: The location is perfect that just a walk distance the pub street. All staff are so friendly and accommodating. The service is so warm that the staff always asking you how was your feel in staying the hotel and tend to solve every problem quickly.

Plussat: Helpful staff, lots of information about the trips available. Pool was great, swim up bar, nice and clean,

Plussat: Lovely hotel in location off the main road through the town. The room was basically clean, friendly staff and very helpful and nice restaurant with variety of food choices. I got a really nice stay. I would stay again,

Plussat: great location right close to the Centre. Friendly, caring staff always available and very clean. Large, comfortable rooms. Highly recommend

Plussat: Huge room, big balcony, and great bed Swimming pool was a real treat, booking private tour with hotel was quite easy and it went well. All the staff was really great Especially we got a really nice tuk tuk driver his name is Chetra , really good guy who took us everywhere we wanted to go.

Plussat: Staff were really friendly and attentive the pick-up service also incredible, and the room was super clean. hotel itself is an oasis. Would recommend!

Plussat: Everyone was just unbelievable. We enjoyed every minute of our stay, definitely the decent hotel with this price, the whole stay made us felt so welcoming and safe. RECOMMENDED!

Plussat: I must say this hotel is really well located and convenient to almost everything. The staff is very friendly and helpful with suggestions. Breakfast was very good. The rooms are clean and comfortable. Recommended!

Plussat: Spacious rooms, peaceful atmosphere.

Plussat: Spent 4 days in Siem Reap - couldn’t have stayed at a better hotel - a lovely boutique (read quirky and interesting) hotel in a fantastic location. Close to some great restaurants/bars - everything within walking distance - check out the Khmer Grill and Gelato Lab. And the staff were great - always smiling and couldn’t do enough to help. The room was great - massive and well equipped. Got to say a special thanks to the reception staff for helping us out with drivers,connections etc - they were lovely. Thanks for a really enjoyable stay.....

Miinukset: Nothing - it delivered ever thing we wanted....

Plussat: all the best for me

Plussat: staff very helpful

Miinukset: honeymoon suite room is really amazing, very nice decoration, the bed is very comfortable, big balcony , very big bathroom and very clean room. We really enjoyed to stay it. I really recommend you this hotel if you want to visit siem reap.

Plussat: The staff were amazing and went out of their wsy to help. Our flight was leaving in the evening. They stored our luggage and we spent a lively relaxing afternoon by the pool. Poolside food was good. We were able to use the poolside shower and change rooms before going to airport.

Miinukset: The breakfast was sufficient but yoghurt and a bit more fruit would be great. Also fresh not boxed juice would go down well

Plussat: The staff were so friendly and welcoming. The location was good for getting to the night markets.

Miinukset: Overall we were disappointed with their functionality as a hotel and the level of service provided. We arranged an airport transfer on arrival but they were an hour late. They kindly offered us compensation. However over our stay they ran out of bottled water, other soft drinks, we had to ask for more supplies in our room, and there was no breakfast buffet as expected. On our departure, there was a misunderstanding with our transfer to the airport and they were unable to call a taxi for us which is unthinkable for a hotel. We had to make our own arrangements which is very difficult when abroad. Generally I thought the photos were not a true likeness, it is much more basic and small than perhaps they suggest. We weren’t impressed with the food and the pool is right on the road so not very quiet and relaxing. As nice as the staff were, unfortunately I won’t be returning nor would I recommend this hotel to anyone.

Plussat: The staff are fantastic and so friendly and courteous. The hotel itself is of a good standard and is tucked away in a great location. The room was comfortable and provided everything we needed for our stay.

Miinukset: The restaurant area could have been cleaner and the breakfast was only quite basic.

Plussat: Location. Tasty breakfast.

Miinukset: Way TOO MANY mosquitos inside the room (NO clue how they kept entering, other than through vent channels). Nails sticking out from the floor. Staff entering the room despite the 'Do not disturb' sign - scared the bejesus out of me and my gf (since we were both naked at the moment).

Plussat: Staff was friendly and helpful. Gave us a good recommendation for a place to have dinner just down the street. The included breakfast was not too bad. Not a lot of choices, but the food was OK

Miinukset: The fit and finish of the room we were in was pretty poor. The facet was loose at the sink. The shower had no curtain or partial glass partition so the bathroom floor got all wet when showering. The toilet sprayer had practically no water pressure. The AC vent in the ceiling dripped water on the floor in the sleep area. The locks on the entrance door did not work very well. Generally cheap quality materials were used in construction. Paint splatters and other things like that, that were not cleaned up after construction were evident everywhere you looked. They were building a new hotel or an addition to the King Rock right outside our door, so lots of noise until they quit at 5:00. Some employee climbed up on our balcony in the middle of the night chasing some kind of reptile. We booked 2 Deluxe rooms but only got 1 Deluxe. The good news is that the management refunded part of our money for all the inconvenience.

Plussat: Clean rooms

Miinukset: Poor WiFi in rooms; even with full signal no or slow navigation.

Plussat: the breakfast has a wide spread to choose from