Siĕm Réab hotellit Wat Polanka Area

Plussat: The room is very nice. The value of the stay is also good. The owner and staff were very friendly. The room and hotel design are simple but stylish.

Miinukset: We booked a one day driver through the hotel. On the way back we requested him to drop us off at the museum, and he insists we buy the museum ticket NOT from the museum, but from a ticket agency he worked with. He kept on telling us if we go to the museum to buy a ticket, there will be the line. Since the price is the same, we should just buy the ticket from the agency he drove us to, without our consent. The museum is almost closing and we were really just telling him to hurry up and take us to the museum, but he drove us to the ticket agency anyway and force us to buy tickets there. We had to hop off the car and go to the agency. After the agency says they cannot accept credit card, the driver had no option but to drive us to the museum and have us to buy the ticket directly from the museum. He had wasted half an hour of our time, which results in us not having enough time to finish visiting the museum. We know that he takes a cut when we buy from the agency. The driver then keeps on recommending other places to go where he can take a cut (like a massage bar etc). It was very annoying and unpleasant to go with such a driver who does not respect people's time but only want to make an extra few bucks here and there. I hope the hotel can no longer hire this driver in the future.

Plussat: What a lovely gem. The staff is so kind and every detail has been thoroughly thought through. A beautiful, quiet spot. I would definitely recommend.

Plussat: I got charged 85$ for a day trip 3x the amount quoted avoid avoid avoid.

Miinukset: Being ripped off.

Plussat: The Staff were the greatest! The location was perfect and quiet plus just a short walk from the center of town.

Miinukset: Nothing

Plussat: Good location, clean and helpful staff

Plussat: The attention to detail, the friendly staff and the room design.

Miinukset: Nothing

Plussat: Very attentive staff, very good breakfast, cosy atmosphere, good taste in design and spacious rooms. The hotel has tuk tuk drivers to take you to the different temples which I believe is worth it.

Miinukset: The proximity to the river, Siem Reap has a mosquito problem but this increases it. In the bedrooms it's ok though.

Plussat: Beautiful decor. Delicious food. Perfect customer service. Comfortbale rooms. Very clean. Friendly and professional staff.

Miinukset: nothing

Plussat: The owner Jonathan and his staff were extremely warm and attentive throughout our stay. Location was the right amount of central, yet out of the crazy. Beautifully designed property as well.

Miinukset: The light on our floor was often off. Which when going up a spiral staircase to the floor it doesn’t bode well. However, this just made some comical moments for our stay.

Plussat: I stayed 3 nights and felt really at home in this small boutique hotel. The owner and staff are very kind and helpful. The room are simple and comfortable. The restaurant serves very good food too and breakfasts were good. The pool is small but the water is clean and has a good mix of shade and sun.

Plussat: The staff were so very helpful. They were always smiling. Cocktails and food was delicious also.

Miinukset: Would have loved a gym!

Plussat: We had two room types - bungalow suite and suite with a pool. Both were lovely and spacious, well appointed. Small hotel so you never feel over run by too many guests. Breakfast is fantastic and cooked to order. Staff are fantastic. It’s an oasis outside of the town center but close enough to be in the middle of it all in five minutes (2$) in a tuk tuk or if you’re brave enough in the heat you could walk it. Loved our stay.

Miinukset: Actually a positive comment... Things don’t always go as you expect in Cambodia but at this hotel don’t be afraid to ask because whatever issue you encounter the staff will always take care of you and resolve it.

Plussat: Breakfast was delicious. Service was very personable and attentive.

Miinukset: Nothing

Plussat: Beautiful property, amazing stay. Would defo come back.

Plussat: The hotel and setting was amazing and went beyond my expectations. The room and hotel were all immaculate and well furnished with the pool, bar and breakfast all fantastic. The staff were all extremely friendly and could not do enough to make our stay more enjoyable and went as far as to book restaurants and tuk tuks for us during our stay. I cannot recommend this hotel highly enough for anyone visiting Siem Reap. Thank you!

Plussat: The staffs were excellent and the room is cozy and spacious!

Plussat: We felt so very welcome from the time we arrived til the time we left. The hospitality felt very personalized and accommodating. There is a restaurant on location that is just stunning in decor and food was exceptional with a mix of western and eastern cuisine. We enjoyed our 20 minute complimentary massages which we loved so much we booked for another 90! The location was convenient to get around to our places of interest and easy to book a guide for your excursions. While our stay was short and sweet, our experience was one to remember. Would definitely look forward to staying here again.

Plussat: All staff of the hotel was very friendly and attentive. Namely, Sopheak, who welcomed us and was our personal assistant during our stay. He helped us with everything and made sure all our needs were met. Another highlight of our stay was the food in the restaurant. It was delicious as it could be and fairly priced.

Miinukset: Nothing, it was definitely one of our best hotel experiences!

Plussat: This was a perfect stay and just what I looked for! The staff in particular could not do enough to ensure that your staff was pleasant, from service with a smile, holding umbrellas to even arranging for my suitcase to be repaired after the airlines roughly handled. I stayed in a Suite with private pool which was incredible, although personally I would have liked a bit warmer pool water, but this is really a matter of personal taste. My only little niggle was my confusion as to where all the light switches were to turn off the numerous lamps. The spa is to die for, my facial better than the one I get at home. Lovely stay and I highly recommend it.

Miinukset: See above- warmer pool and a bit of help with the multitude of light switches early on.

Plussat: -Staff are very nice and helpful -Quiet location, yet only 10-15min walk to the centre / night market (no need for tuk tuk) -The room and overall setting breathes relaxation -The swimming pool isn't very big, but aside from a dip you can have a casual swim too. Towels are provided separately for the pool so you don't have to use your room's towels! -We were happy with the breakfast, but it wasn't a mind-blowing experience either

Miinukset: -The food sold at the hotel is overpriced and is only western (no Khmer food) -Although we liked the room, mosquitoes had no problems getting in -The hotel's tuk tuk driver is nice, but we'd prefer not being offered tuk tuk services every time we leave the hotel -At least some of the tours on offer are overpriced - nothing like the ones offered on internet, but you can get a better deal in the town; a pity really. We saved 50% on one tour in particular by booking it in town rather than at the hotel.

Plussat: Excellent breakfast provided packed when we went on a sunrise trip to the temples. Very friendly staff. Great sized bed, good aircon. Our tuk tuk driver Su Kin was amaaaazing!!!

Miinukset: Staff didnt all have high understanding of English. The toilet paper was a little mucky on the sides. It was a bit too far from the centre.

Plussat: VERY CLEAN AND COMFORTABLE. they upgrade my room for free .I enjoyed the bathtub in room

Miinukset: walking distance to pub street and old market was a bit far.

Plussat: The staff is so extremely friendly and helpful, they make u feel like at home

Plussat: The staff are all very friendly helpful and delivered every needs of mine during my 3days stay it’s impressive. Breakfast is nice, free for me, thank you so much for the offer. Swimming pool is the best part of the resort . I have also enjoyed very much the massages in the hotel , I booked every day of my stay. The lady is very caring and skillful. The staff made my trip wonderful in Angkor.

Miinukset: Facilities in the room are very basic in particular the rest room. However hotel provides the kind of expensive local organic brand Bodia shampoos etc that makes me feel much better. The most problem for me is WiFi is very weak in room, and there are mosquitos. Hotel located in a quiet area it takes 20-30 mins walk to old market.

Plussat: Wonderful hospitality! Peaceful place with nice breakfast.

Plussat: Breakfast & flexibel arriving time

Miinukset: No SMS or email received where to find the keys. Although I emailed three times. Called the number at the door - very friendly person helped

Plussat: First of all, the staff was great. They went out of their way to do little things and they always had a smile on their faces. I would give the property a walkability factor of 95%. It is about a 2 minute walk to the main street, 5 minute walk to the royal gardens, 7 minute walk to the museum and a good 15 minute walk to the old market and pub street. Grab TukTuk is readily available when needed or you can have the staff get you one.

Plussat: Excellent facilities in a very central location

Plussat: The staff was so very friendly and did everything they could to make our visit extraordinary.

Plussat: We enjoyed the ambiance of the resort and they gave us our room early instead of waiting for 2 pm. The free pick-up and free massage is also a plus with complete toiletries. The room is very spacious and we had a good night sleep.

Miinukset: Lack of restaurants around the area and presence of mosquitos

Plussat: Great staff and pool Good location about 15 mins to the old market walking Room food size and bed comfy

Miinukset: Our room wasnt cleaned while we stayed for 5 nights only towels changed Breakfast was limited choice and a bit overpriced

Plussat: The hotel staff was very friendly and helpful.

Miinukset: The bathroom floor had several long hairs on the floor, the smaller bed had a lot of small pieces of something on the sheets which didn’t bother me because I didn’t use that bed, the shampoo and body wash seemed very watered down, and the extra loud music that made my room sound like the inside of a club that started from 4-5am and lasted the whole day.

Plussat: Bed very comfy, very clean, very nice garden view, close to everything

Miinukset: A little bit pushing to purchase packages

Plussat: The national surroundings of the hotel.

Miinukset: Not enough beds around the pool for paying guests. Beds were also occupied all day by guests who had already checked out which reduced this number even further.

Plussat: The garden. The bungalows. The simpathy.

Miinukset: Expensive beer.

Plussat: Hyvä sijainti ja allas oli kiva. Siinäpä se sitten olikin.

Miinukset: Ilmastointi oli aika surkea. Toimi mutta ei huomannut mitään viilennystä vain kuuli huminan. Ovi oli vähän kenkku. Huoneessa haisi todella epämukavalle. Netti iltaisin, noin 4 jälkeen todella hidas. Suihku oli surkea. Naisena, puoleen selkään asti olevien hiusten pesu oli aika työlästä. Tunti suihkussa on luksusta kotona mutta täällä yhtä helvettiä, silti jäi fiilis et tulikohan kaikki shampoot nyt varmasti huuhdeltua. Omistajasta tuli fiilis että haluaa tavalla tai toisella saada rahasi. Hyttysiä todella paljon.

Plussat: Loved it that there was a pool even though we didnt have time to use it unfortunately. The hotel felt like we were in the jungle but were right in the centre of the city which was amazing, so quiet as well. The staff were all very friendly and it was easy to get places in a tuk tuk. Our driver was Mr Sinit who was really nice :)

Miinukset: If there was a fridge in the room it would have been nice but this wasnt essential.

Plussat: Lovely location, great Tuk Tuk driver that took us all over the city and really great room. Bed was a great size and extremely comfortable!

Miinukset: The only thing that could have been better was our check in time. We were told our room would be ready at 12 but ended up being past 1pm which after a long journey was a little frustrating.

Plussat: Nice and helpful staff. Good complet breakfast. Nice room and nice swimming pool area even if we unfortunately did not use it because of the rain.

Plussat: Everything was good and the food is yum!

Miinukset: There is a lot of mosquitoes at night.

Plussat: This place is an oasis in the often chaotic environment of the town. The staff was friendly and helpful. The hotel makes you feel like you are really in Cambodia a huge contrast Many of the modern recently built hotels. The breakfast was lovely with fresh fruit delicious bread‘s and omelettes. After a day out visiting the temple sites returning to this relaxing environment was a true pleasure. My room was on the second floor with a small balcony overlooking the pool. There are many tropical plants and Birds That create a truly unique environment. It is quiet and at times you could hear chanting from the nearby pagoda. Absolutely lovely place, highly recommend

Miinukset: I had hoped to be able to walk in to the center of town from this location but found it often too hot to do so and a bit farther then I imagined. However transportation is readily available from the hotel drivers. And It turns out to be a big advantage to be farther away from the intense activity of the center of town.

Plussat: A first class experience. We stayed for a few nights over new year. The staff made us feel very welcome and totally looked after us. We had three little girls who loved it. Really would have liked to stay longer. But hope to come back on our next trip. You really need 5 to 7 days to see it all.

Plussat: Lovely place to stay. The staff are very friendly and sweet with kids. The big garden makes for a nice quite spot in the middle of the city. The owner is full of great tips about Angkor and Siem Reap.

Miinukset: I would encourage the hotel to reduce use of plastic. (Currently, the only way for guests to get drinking water is by buying plastic bottles.)

Plussat: I liked the green, leafy atmosphere and the pool.

Miinukset: Breakfast was about the worst I've had in the 21st century. The rooms are not very well equipped. I had to ask for drinking water and also for a kettle - I was given both - but why should guests have to ask?

Plussat: Nice garden with great pool. Very relaxing. It feels like an oasis within the busy Siem Reap. Super friendly and supportive staff. Very good breakfast and dinner.

Miinukset: Nothing

Plussat: The location is excellent, only a short (and cheap) Tuk Tuk ride to almost anywhere you’d wish to visit.

Miinukset: The food and drink choices are poor- just two food options available on the food menu and a similarly limited drinks offer. It’s low season, so there are few guests and perhaps not unreasonable to have a smaller menu, but that should be reflected in the price.

Plussat: The staff was always very pleasant and extremely helpful in arranging for activities and transportation. The setting was an oasis except for sporadic motorcycle sounds from the street. Beautiful garden setting with a wonderful swimming pool. All the neighbors were respecting each other privacy. Great location!

Miinukset: The room was spacious enough but could benefit from more storage space or at least a few hooks to hang clothing and things...

Plussat: Great location & very relaxed atmosphere

Plussat: Mysteres d'Angkor is an exceptional small hotel. The owner and staff are gracious, engaged and we thought swift to respond to any of our requests and questions. Their choices of excursions were well considered. The hotel is a beautiful property, designed and built in traditional style, but with modern amenities, including a pool and massage pavilion, which we used nearly every day! This will be our hotel of choice in Siem Reap.

Plussat: Everything. It's like a quiet oasis. Lovely staff, good food, a nice garden.