Siĕm Réab hotellit lähellä Wat Preah Prom Rath

Plussat: Very friendly and helpful staff. The hotel has perfect location and the breakfast is amazing!

Miinukset: Nothing to dislike.

Plussat: Location, staff, cleanliness, consistency, service

Miinukset: Nothing

Plussat: Fitting in the environment

Miinukset: Nothing

Plussat: The staff addressed us by name. They are friendly and genuinely care about your days events. I cried when I left the hotel, we were treated like absolute royalty. Pub street is a 5 minute walk from the hotel. Everytime we saw hotel staff they were waiting on guests or cleaning. The cleanliness 10 out of 10.

Miinukset: Everything was amazing. No negative feedback

Plussat: Everything was excellent.

Plussat: Exceptional service from a wonderful team. The hotel is well located within a few minutes walk from Pub Street. The pool is lovely and the rooms were great.

Plussat: Staff outshined any service I have received anywhere! Great place to stay and hope to be back again!

Miinukset: Nothing

Plussat: The staff are superb! All of them from the front desk to the support staff ensured we were well taken care of. Our driver La-La was very friendly, knowledgeable and helpful! We would recommend the Khmer Mansion Boutique Hotel to everyone! Great job!

Plussat: Staff and food. Suite was very nice too

Miinukset: I only stayed one night

Plussat: The staff made our stay extra special, they made an effort to learn our names and were always at hand with cold water, refreshing towels and snacks. Would 100% recommend

Plussat: We just returned from a week stay at the Khmer Mansion Hotel and can not fully express the extent of our satisfaction. Staff is very friendly and helpful. By the end of our first day I think the entire staff had approached us individually to introduce themselves. The remainder of our stay we were greeted by name and asked if we required anything more.It was not unusual for the chef to come out of the kitchen and asked if we were satisfied with our meal, which we always were. I have never experienced this level of service before and have no problem recommending this hotel to anyone visiting Siem Reap..

Miinukset: Noise from bar next door could be heard at night in the open hallway but was not a problem in our room.

Plussat: Everythig is excellent. Above all STAFF.

Plussat: Staff are responsive; calm environment; good for leisure and work trip

Miinukset: Room size is a bit small

Plussat: Breakfast is delicious

Plussat: Beautifully decorated and furnished throughout, excellent food, helpful staff, and my favorite pool in the world.

Plussat: Everything they offered. It is a value for money stay. Very good people, prompt in receiving at the airport! Rooms were clean and ready on arrival. Tasty food and excellent facilities. We enjoyed. It is my second stay

Miinukset: Nothing at all.

Plussat: Very Friendly staff -all of them. I cannot remember the names of all. I can remember only a few, who were very helpful, polite and friendly - So Sreyneath at the reception in booking us in and in booking our trips and providing information. - Surat drove us from the airport to the hotel and for our trip to the temples. Also the external guide Chandra, who speaks very good English and has an in depth knowledge of the city, temples and history. She was very pleasant and helpful and would recommend. Very spacious and well decorated rooms, excellent breakfast, spacious lobby etc

Plussat: The room was beautiful with wooden floors. The breakfasts different everyday.

Miinukset: The pool was salt water. So very beautiful. Surrounded by tropical trees and bushes.

Plussat: Swimming pool and gym. Very nice food. Good and prompt arrangements for airport pickup and drop. Calm and quiet for good family time. Welcome fruit tray was very tasty.

Miinukset: Air conditioning could be little bit better.

Plussat: Staff were incredible, Reception offered money conversion to USD, and hotel was central to all activities. Great stay!

Miinukset: The pool was too warm to enjoy in summer.

Plussat: From the moment John greeted me at reception, I was made to feel welcome and taken care of. They brought a drink and a delicacy right away as I waited in the lobby for my check in procedure. They arranged a driver for the day, they arranged a massage, they suggested dinner spots. Breakfast buffet included. They spoke perfect English. The copious lush wood in the lobby together with tasteful decoration was on par with any western 5 star hotel. All the staff were pleasant and helpful. The value for money is unparalleled. Great spot for couples or family. Just go.

Miinukset: Nothing.

Plussat: Best hotel in our tour throughout Vietnam and Cambodia, outstanding.

Plussat: Location is great..

Miinukset: The room could be better..

Plussat: Cleanliness and breakfast

Plussat: The location was great, breakfast great as well

Miinukset: Dark and old color of the ceiling plafon of the room and also dark and old color of the wall. It impressed not convenience of the room and hotel. Image of dark brown color of the wood made it seems old building. Taste of the food more local.

Plussat: Beautiful pool, attentive staff and fantastic breakfast. Could have stayed here a long long time!! Stunning hotel.

Miinukset: Slightly longer walk than expected to main centre of Siem Reap. Reliant on tuk tuk.

Plussat: The staff were extremely helpful and they made the experience really pleasant and comfortable. They were also able to help with organising transport to see the temples and recommendations. The breakfast was great- lots of different options.

Miinukset: Prices in the bar were expensive

Plussat: the staff are professional, friendly and helpful

Miinukset: we realized our room wasn’t completely cleaned on our first day because when we opened our mini bar there was leftover food from the previous guest that had stayed in there and the food had left a stale/rotten smell. Our shower tile wall had soap scum & mildew

Plussat: Everything! Staff so welcoming, had a wonderful stay. Breakfast tasty and delicious, rooms clean and spacious. Will definitely recommend this hotel to family and friends. We were treated like royalty. Thank you Borei.

Miinukset: N/A

Plussat: Hotellihuoneet olivat tilavia ja yleiset tilat ja huone tyylikkäästi sisustettu paikalliseen tyyliin. Paljon kauniita yksityiskohtia. Henkilökunta erityisen ystävällistä, erityisesti haluan mainita Bona Tryn, joka auttoi kaikissa asioissa. Iso uima- allasalue ja hyvä aamiainen.

Miinukset: Avainkorttien kanssa ongelmia.

Plussat: Great breakfast buffet, superior customer service. Nice ambience. Overall just a great hotel to stay at while in Siem Reap.

Miinukset: No complaints about anything

Plussat: Stayed for four nights as part of our honeymoon, the team at the privilege floor by Borei Angkor was amazing, the made us feel so welcome and our stay very special with a welcome happy honeymoon handmade card and bed decorated on arrival, beautiful dinners each evening along with arranging front row seats at the wonderful outdoor dinner and culture show.. during the day they arranged our own personal driver and tour guide to take us to the temples, waterfall and floating village. It is a beautiful hotel with wonderful staff, would highly recommend anyone to visit when in Siem Reap

Plussat: Spacious Room Free airport transfers Fast internet Bath tub and pool Good breakfast spread with vegetarian options Very Friendly staff made our stay really a special and memorable one. Expensive but very good in-house Spa

Miinukset: Slow elevators and Confusing Hotel Layout Nothing else

Plussat: Lovely in the buffet and ths Lounge

Miinukset: Lighting controls

Plussat: The service was exceptional. The staff made you feel at home. The upgrade package was also good value for money

Miinukset: Nothing

Plussat: Friendly staff

Miinukset: No longer do tap beer at pool bar and no longer have happy hour and evening snack menu. It meant we went out each night this time.

Plussat: very friendly staff and great grand hotel.

Plussat: My husband and I loved everything about our stay here. Staff were amazing, very helpful and friendly.

Plussat: We stayed on the privilege floor & the staff were outstanding, could not do enough for us. Room was beautiful & spotless.

Plussat: Super hospitality, staff training & courteousness. Large rooms, very good pool & breakfast.

Miinukset: Furniture & Upholstrey needed some upkeep/improvement. Location good but a little far from main places on Canal

Plussat: Brunch buffet was delish!

Plussat: We liked the good atmosphere in the hotel. Rooms were nice and clean.

Miinukset: Extremely high price for traditional dance and dinner buffet.

Plussat: Very attentive service in all areas of the hotel. Upgrade on check in was nice. Great value for money. Nice to get a tuk tuk into town centre.

Miinukset: Nothing I didnt like

Plussat: The staff are lovely an allways there to help its clean Comfy an very relaxed food was best IV tasted un siem reap only planned 2 day stay extended to 3days an Will definitly stay here again

Miinukset: Cant really say I disliked anything bit far from town but no problem as never a shortage of tuk tuk drivers

Plussat: Comfortable room. Nice pool. Good restaurant. Loved the breakfast.

Miinukset: Friendly staff, but they were intrusive at times.

Plussat: Location, facilities and pool

Miinukset: Bathroom without another bathtub. Difficult to just shower the body. TV set to no channel.

Plussat: Very friendly staff. Great breakfast.

Miinukset: Room can use some updates

Plussat: Lovely rooms. Just a short Tuk Tuk away from old market. Loved the customer service from all staff but particularly Jacky and Srun. They couldn’t do enough to make the stay enjoyable. Highly recommend. Ate lunch and had cocktails. All excellent.

Miinukset: Everything great

Plussat: We loved the amazing breakfast ; the chefs are so great. The staff were always extremely helpful and friendly and warm. There was a major plumbing problem in our floor our third night and we were moved to a suite on a different floor. The staff went above and beyond to make sure we were comfortable and satisfied with our new room. The spa was also great. It was a very safe area.

Miinukset: The bathrooms in the normal rooms don’t have a divider or divet between the shower and the rest of the bathroom so when you shower the water spills out into the entire bathroom floor. The hotel tuk tuks are a bit overpriced so we tended to use PassApp to call our own autos and tuktuks.

Plussat: The staff and the service is exceptional. Huge rooms, great variety for breakfast.

Miinukset: The pool is hot.......but that is due to the temperature at this time of year. Wait till 1630 when the sun dips below the buildings and you are in the shade.

Plussat: Breakfast was a buffet with lots of options. Location is good. The staff is great. Tuk tuks availables.

Miinukset: Is not that I didn't like it but it wasn't my favorite was the food from the pool bar.

Plussat: Very nice hotel, very friendly people, we had nice 3 days there, thanks a lot!

Plussat: the room service massage, the room service food and the hotel and services and staff altogether.

Miinukset: the quantity of coffee sachets was too little. the bathroom floor rugs weren't enough as the shower kept spilling out. also the breakfast buffet wasn't too appealing and a little cold. the room electrical plugs weren't working.

Plussat: Very close to the city centre and all that’s needed for comfortable stay . Pub street and old market are walking distance . The airport is a ten minutes ride .

Plussat: Staff Location Pool Size of the rooms

Miinukset: Noisy guests Wifi

Plussat: The breakfast was marvelous; there are many different choices and even traditional local food. The service is nice, and the swimming pool and the gym is comfortable, somehow not many people went to use them, which was great for me though. It's a hotel I'd like to visit again.

Miinukset: the air conditioning can't adjust the temperature and thus our room is always too cold. If we turn off the AC, the room would be too hot. That's the only shortcome of this hotel.

Plussat: The facilities were good, can’t complain there.

Miinukset: I cancelled the rest of my booking as I did not get a good reception. The desk staff were okay but what I presume was the manager made me feel really uncomfortable. First, he did not say hello back to me and had a look of disgust on his face whilst looking at me as I spoke to the staff. As a single travelling black woman this made me feel really uncomfortable so I decided not to return for my 7 day stay after my yoga retreat. Luckily, the hotel had a good returns policy but I was prepared to lose whatever money. I have since booked at a hotel which was far cheaper and have been made to feel very welcome with the staff going out of their way to make sure I have everything I need. Please work on your hospitality as guests are travelling from all of the world and are paying for a service regardless of where they come from.

Plussat: Staff were friendly and helpful and tried their best to accommodate our requests

Miinukset: Food service was slow and breakfast quality was mediocre

Plussat: Bedroom was very large and big enough for two queen size beds. We had a great view of the pool area and fair size balcony . Bathroom was equally spacious and great shower. Staff were very plentiful, at the desk and pool areas and doorman. All very welcoming and extremely polite. Location was also good, close to town , about ten minute walk but we went everywhere by tutus which were very cheap and parked up just outside hotel.

Miinukset: The pool was closed for renovation while we were there and I didn't have very much forward notice of this. With more time and more funds available I may have been tempted to try to book another hotel. However the renovation were completed early so we got two days in hotels pool and they had shuttle available to a sister hotel across the road. So no problem.

Plussat: Clean place with friendly staff and excellent service

Miinukset: It was all good for me