Hotel Athena

one of the receptionists, solely on her own initiative and efforts, managed to serve a glass of warm milk at night for our two year old.

rooms had no sound proof, basically had to sit up all night to listen to a man next door snooring. the receptionist was rude.

The housekeeping staff was outstanding,we felt safe in the hotel

The receptionist lady linda was extremely blunt with us,and with other guests at several times....working in the same industry we found it shocking.... the noise also was disturbing on the corridor fairly early ...also we didnt like that we got billed for Bed & Breakfast,and we've been told that the breakfast wasn't included in the price.....so we never had it....

Hacing a room on the 5th floor made access very easy

No tea or coffee making facilities in the romm and the bar snaks were limited.

Free parking and easy walking distance to town centre sites

The location and convenient use of the car park

The small room

Although the hotel did not have the charm that a smaller or older hotel might have, the facilities were very clean and modern...and met my expectations of a 4 star hotel. The breakfast was extensive. We were traveling with a car and chose the hotel because it had free parking and was within the town walls. Overall we were happy with the choice.

The hotel is a bit of a walk to the Duomo...we were traveling with my father who is handicapped (walks) but we were using a wheelchair. It was definitely possible to get to the main sites from the hotel but it was a bit of a chore...additionally, the south side of the city, where the hotel is located, is quite a bit quieter than the part north of the main piazza...I suppose this could be a good or bad thing depending on your perspective.