Siena hotellia

Plussat: Staff very welcoming and helpful, especially Edi at front desk, rooms charming, dining veranda overlooks the old city of Siena, great breakfast buffet, attractive evening bar and dining, easy walk to the city.

Miinukset: initially given a charming room but overlooking the parking lot, moved to a view room for second night.

Plussat: Beautiful! Quiet location close to the bus stop to take the bus into the city square. Immaculate gardens. Breakfast was amazing. We loved everything about this place. Staff was friendly and helpful also.

Plussat: Everyone was very helpful

Miinukset: It was very hot in the room

Plussat: Good location, only 30 minutes by walk from the citi center

Miinukset: The restaurant wasnt snug at all, looks like cantine. Breakfast was Ok

Plussat: It was a good 1 kilometre walk to Siena which we liked as you could walk off your meal. Nice to have a nightcap at the bar too. The gardens were beautiful. The breakfast was good.

Miinukset: The staff (except for the lovely girl at reception) weren’t that friendly yet I guess you aren’t in Siena to make friends. They were still very professional.

Plussat: The staff was very friendly and the building and garden look great.

Plussat: Beautiful setting, good location, clean, nice staff, good bfast

Miinukset: Walls extremely thin. U can hear every single move from room next to you

Plussat: Excellent food, excellent location for exploring Sienna, beautiful room and bed linen.

Plussat: Location is good.

Miinukset: Front counter staff is not very friendly. However, restaurant staff are generally friendly and efficiently.

Plussat: Great location and can walk into Siena if you are up to it! We had a great view from our room in the main building. Very helpful staff. Excellent free parking.

Miinukset: A four star hotel should have real glasses in the rooms not plastic.

Miinukset: staff unhelpful, location poor for access to city,

Plussat: Nice hotel with good facilities. Staff were helpful at all times. Room clean and comfortable but rather small, even though we upgraded to a superior room.

Miinukset: Further from Siena than led to believe when booking but bus service good.

Plussat: Ravintola oli positiivinen yllätys: ruoka ja palvelu oli todella hyvää

Miinukset: Hotelli oli kulunut ja epäsiisti. Tenniskenttä, jonka takia valitsin hotellin oli huonossa kunnossa, uima-altaassa ei myöskään ollut vielä vettä, vaikka sää oli keväisen lämmin.

Plussat: Maisema, hotellin puisto ja piha, aamiainen.

Miinukset: Huoneet eivät vastanneet luokitusta, vaatimaton sisustus ja kunto. Henkilöstön palvelualttius ei neljän tähden luokkaa. Allasalueen talvikaudesta voisi informoida; voisin suositella hotellia huhti-syyskuussa.

Plussat: Erinomainen hotelli, joka sijaitsee vielä juuri kävelymatkan päässä Siennan keskustasta; tosin montaa reissua ei päivän aikana jaksa talsia. Jos auto käytössä, erinomainen tukikohta Toscanaan tutustumiselle. Hyvä uima-allas ulkona joka mahdollistaa rentoutumisen auringonoton merkeissä. Aamupala kohtuullisen hyvä ja hotellista kauniit maisemat. Ystävällinen henkilökunta ja pub auki niin kauan kuin asiakkaita. Ehdottomasti suosittelen sellaiselle pariskunnalle, joka haluaa kiertää Toscanaa ja samalla nauttia myös auringosta altaan laidalla.

Miinukset: Maksullinen netti, kuten aika lailla lähes kaikissa hotelleissa. Huono internet yhteys ja koneet. Maksullista nettiä hotelleissa nykypäivänä en ymmärrä! Muuta huonoa ei mielestäni ole, hyvä hotelli!

Plussat: Uima-allas oli kohtuullinen ja päärakennus.

Miinukset: Hotellin siisteys ympäristöineen oli kohtuullinen ei erityisen siisti.

Plussat: Bed, sheets and breakfast Good walk into centre

Miinukset:

Plussat: The breakfast was first class the hotel staff were very helpfull and curteous at all times. The taxi service was very good we did use the pool but it looked excellent we will defently use this hotel again.

Miinukset: NO

Plussat: you felt like you were in a mini resort, though it was still a bus/taxi/car ride into town . It was really hot when we were in Siena and the pool was great to cool off. The restaurant had a nice choice of food and wine and not too expensive

Miinukset: dinner didn't start until 7.30 (which is common in Italy - it's not really a critisism of this hotel in particular) which with a young child means they are tired already when it comes to dinner time :-(

Plussat: Daisy at front desk was amazing. Very helpful and hard working. Great breakfast, decent pool and workout facility.

Miinukset: seemed to be short on staff - had to wait for things to be done, longer than normal.

Plussat: Thanks to Christina, at the desk for her personal service to make our trip satisfactory, great knowledge & info of sights and places to visit, including interest in our satisfaction for our stay. Location, price, breakfast.

Plussat: Ultra friendly staff and very helpfull Good breakfast and lunch Nice location

Miinukset: Hard bed and pillows but could be ok for who likes it.

Plussat: The hotel was very nice just outside of Siena, price and location met our needs. Hotel was clean and very accommodating. They upgraded our room since we were 3 adults and gave us a 2 story room. Breakfast was very nice. Overall stay was great we would stay again.

Plussat: The room size, the location, the restaurant.

Miinukset: Few things were missing like facial paper or more mirror in the room! There was only a bathroom mirror.

Miinukset: Book on hotel home page, it is cheaper than with Bookig.com.

Plussat: We had really wonderful time here. Room was perfectly clean and nice. Also, there is a restaurant in hotel which serves best ravioli

Miinukset: -

Plussat: It was an average stay and a one night stay just for a pit stop to reach our true destination: Florence.

Miinukset: This hotel is a but misleading to be rated as a 4 star hotel. It is in an isolated location. There is nothing luxurious or spectacular about this hotel, it simply provides the basics to allow you to be comfortable, like an Ibis would. From our bedroom we could hear the toilet flush from the room next door as well as all noise of people walking through the hallway. Breakfast is in a big cold room that doesn't look or feel cozy at all.

Plussat: Hotelli oli aivan ihanteellinen ja aamiainen ruhtinaallinen. Erittäin siisti ja moderni.

Miinukset: Oli vain hiukan kaukana Sienan keskustasta eikä ollut mitään yleisiä kulkuneuvoja saatavilla.

Plussat: Good value for money, staff were 8 out of 10 for friendly. No restaurants close by so good job hotel food was good.

Plussat: Very nice location, very helpful stuff.

Plussat: near the chianti region, very good breakfast, swimming pool,bar and parking

Miinukset: rooms too little

Plussat: The rooms were spacious, beds comfortable and I liked the modern furnishings. We made good use of the available WiFi. The hotel was well placed for those touring the area, it's about 20 mins outside Siena just off the highway. The staff were helpful and polite. Buffet breakfast was excellent.

Miinukset: Disappointed with the size and situation of the pool, the hotel is just off the highway in a small village so it is not quite and secluded. The room was showing some elements of wear and tear eg stained carpet, patched side panel of bath.

Plussat: loistava aamiainen, ihana maaseutu ympäristö, paljon parkkitilaa, todella hyvä ravintola hotellissa, edullinen puolihoitolisä, tämä oli jo toinen kerta hotellissa

Miinukset: henkilökunta hieman ylpeää, italialaisia palvellaan paremmin kuin muita, kalliit hinnat ravintolassa, oma auto välttämätön

Plussat: Clean, comfortable and well situated (close to motorway - but no noise at all). The swimming pool and terrace are nice. International newspapers available in the lobby.

Miinukset: The restaurant has a low value-for-money ratio. Service there is very slow. The internet connection is slow and costs 3 EUR an hour; a real disgrace.

Plussat: Aamiainen oli erityisen hyvä ja valikoima runsas, allasalue hyvä ja mahtavat näköalat maaseudulle.

Miinukset: Aamiaishuoneessa henkilökunta ei huomioinut ulkomaalaisia, eikä heitä tervehditty. Kylpyhuone ei ollut käytännöllinen. Hotellin ympäristössä ei palveluita. Ilmastointi melko tehoton.

Plussat: Free parking. Swimming pool, fitness centre, sauna. Restaurant on site. Short drive to Siena.

Miinukset:

Plussat: location, interior design, facilities, staff helpfulness

Miinukset: noise as insulation between rooms is very poor & my room was next to pool where water jet inside pool was very noisy.Also, there was AC leak in my room

Plussat: Nice pool, nice designer rooms, no to far from Sienna

Miinukset: designer rooms not always functional handy.

Plussat: Nice lobby and layout.

Miinukset: Although modern and clean the construction is not well done and the glass rattled everytime other guests closed their doors. This was disruptive in the mornings.

Plussat: Golf course was superb.

Miinukset: Not enough to do if you didn’t have a car. Luckily we were golf players. The disparity in the 2 restaurants available was vast. More eating options should be available.

Plussat: breakfast was very good.

Plussat: The views

Miinukset: The swimming pool, the disorganisation of everything

Plussat: terrific hotel, it's really a 5 stars hotel, everything was perfect:nice staff, wonderful view, goog rooms, good food. it really worth it!

Plussat: Room was clean with all necessary features. Staff was pleasant and spoke English. Bus outside hotel - 15 minute ride followed by 15 minute walk to old town. Purchase tickets at tobacco shop 100 meters down the street before taking bus. Breakfast was great, more than expected.

Plussat: The receptionist was very kind and helpful. The room was clean and comfortable.

Miinukset: 1. The shower pan was dangerously slippery, which explains why the drain cap was broken (people are certainly hitting the cap with their feet due to slippage). I suggest fixing this risk (I.e. replace the shower pan, and not the cap alone) 2. The scrambled eggs were unsavory. When I mentioned this to the staff, they found nothing wrong about them. However, three more people shared the same opinion. Maybe it was degradation from overcooking.

Plussat: Loistava ja monipuolinen aamiainen. Siisti ja riittävän kokoinen parvekkeellinen huone. Ystävällinen henkilökunta ja viihtyisät yhteistilat.

Miinukset: Sijainti vähän syrjässä mutta toki liikunnalisia kun olemme, matka taittui kävellen keskustaan, meni noin puoli tuntia. Hotellin lämmitys oli laitettu jo pois ja siellä oli aika kylmä. Mutta valitettuamme saimme lisälämmittimen huoneeseen.

Plussat: Very clean and well organized during covid crisis. Free car parking. Short bus ride into centre for 1eu50. Very helpful staff.

Miinukset: Breakfast restricted due to covid19 but this was out of staff control.

Plussat: We left Florence and drove here via San Gimignano which is very doable en route to Siena. The property is outside the historic centre which suited our needs with the car and driving is restricted in old town of Siena. There was a bus stop right outside the hotel with many options. We purchased the tickets from reception. Make sure to validate them on boarding the bus. We saw regular ticket inspections with people fined on the spot for violations. We taxied back to the hotel at night. The fares were reasonable. The hotel itself is a little dated but very comfortable. Our room had a little terrace which I’m sure is nice in the summer. Our air conditioning wasn’t working which may have been down to time of year (Oct) but would have liked it none the less as it was still warm. Staff were pleasant and Helpful. Siena itself is beautiful. We were so glad to have visited. More popular restaurants were booked out so try to book them in advance. We were also able to do a day trip by car from our hotel to Montepulciano Val d’Orcia and Montalcino with it’s beautiful walled villages and magical scenery en route.

Miinukset: A little further out of the historical centre than we realised. It worked out fine though with public transport.

Plussat: I didn't like nothing. This was a very bad experience. To much expensive for the bad quality that it has.

Miinukset: The price is to much expensive, very bad breakfast, the rooms have no quality... Is a hotel to forget...

Plussat: The hotel had a very friendly staff. There is plenty of parking. Had air conditioning, although sometimes it didn't work very well.

Miinukset: The location would not be ideal for anyone who does not have a car, but we did so it was not a problem. The hotel was also very bare inside and our bathroom smelled strange. The breakfast was not the most amazing of breakfasts, but was passable.

Plussat: Very friendly staff

Plussat: Location and Parking

Miinukset: The staff could have been more forthcoming with city and bus information

Plussat: Staff friendly and always willing to help (not that they succeed but they seemed to try)

Miinukset: Caution : Turist trap!. Never wrote this but quite horrible experience. You pay a 4 star hotel (close to 200eur and get the quality of a 2-star Plus Hotel. Bathroom smelly of humidity, Room not properly cleaned once over a 3-days stay, if coffee powder was finished no replace was given, expensive internet, very bad buffet breakfast,newspaper from previous day (only 5 copies left at 7h30). Very far

Plussat: Large room, large bed,sound breakfast and everything was clean

Miinukset: The fridge /mini bar sounded like and electric lawnmower which woke us up at 4 a.m.

Plussat: Quiet, good staff's English, coffee fasilities, fridge

Miinukset: The breakfast...

Plussat: I found the reception staff very very helpful, and very friendly.

Miinukset:

Plussat: Location, Price, Transportation

Miinukset: A little bit hard to find, but we had never been to Siena before this trip.

Plussat: Location and cleaniness and especially the courtesy of the staff especially the receptionist.

Miinukset: I would advise that cornflakes be added to the cereal list

Plussat: We loved the hotel "home feeling". Friendly people, clean, good accommodations. It was not located within the city walls, but it was calm and very well located if you are with a car to run around the city.

Plussat: The location is nice if you have a car. Plenty of parking spaces . Staff is very nice

Miinukset: It’s ok no complaints, breakfast is an opportunity for improvement

Miinukset: This hotel needs a totall renovation !! Very high temperature in room was out of controll. Do not recommend !

Plussat: the staff is friendly and nice, sauna was not bad, we like it after lot of walk in Siena. Free parking is perfect!!! Clean and comfortable hotel.

Miinukset: Restaurant was completely empty for dinner and breakfast was so so

Plussat: Comfy beds, good breakfast.

Miinukset: Far from city center.

Plussat: The bed

Miinukset: I have booked double bed room and I was given two single room room. It was only one night, so I didn't complain but this was a sign of negligence or indiferrence from the part of the staff.

Plussat: Basicly ohne big disaster............ after being travelling more than 25 year on a frequent basis (more than 100 days per year), this was one of my most disapointing experiences!!!! Hotel does not at all reflect to basic standard an/or reputation of the Mercure Hotel chain!!!

Miinukset: Unpolite staff without the slightest interest in their work and the comfort of their guests!! Unproffesional attitude and extremely poor quality of as well breakfast as service in general!!

Plussat: Definately a business hotel.

Plussat: It is quite far away from city center. If you dont have a car you have to take a taxi..

Plussat: Being a relatively new hotel the rooms are a nice size and very comfortable

Plussat: Staff was extremely accommodating. Restaurant was very good. Hotel was new, modern and clean. I can't say enough about the staff.

Miinukset: NO Internet service in rooms. This is 2008. How can you build a contemporary hotel without Internet service. Manager allowed us to plug my laptop into their office network for Internet access.

Plussat: staff location room

Miinukset: air conditioning

Plussat: Perfect location, one of the best breakfasts, perfect services provided by kind staffs and very comfortable. I should not forget to express my sincere gratitude for free upgrade. My wife and me were more than 100% satisfied and want to visit again someday later.

Miinukset: cannot find anything

Plussat: This is an immaculate and beautifully presented hotel with stunning furnishings right in the heart of Siena. The staff are exceptional, nothing is too much trouble and they are extremely warm and friendly. Excellent buffet breakfast selection and extremely comfortable bed.

Miinukset: Not the best Wi-Fi setup. When you come back to the hotel after being out the Wi-Fi does not automatically reconnect. You have to do it manually. It is sometimes slow to reconnect which was very frustrating.

Plussat: The staff was wonderful and so helpful and kind. My room had a lovely view out over the city.

Miinukset: There was not enough light in the room to read in the evening. I resorted to using my phone flashlight. The food in the restaurant was so so and the staff was not very polite to me, traveling soli.

Plussat: The scrambled eggs were delicious!

Plussat: Helpful and friendly staff, convenient location, gorgeous hotel, good food quality, classy design, spacious rooms with terrace and superb view

Plussat: Perfect!

Plussat: Everything!

Miinukset: Nothing

Plussat: A town full of personality and character. Pleasant to stroll the streets in the evening and the restaurant ambainace and good were both pleasing.

Plussat: Everything was perfect! From the way the old palazzo has been renovated to the non-vulgar luxury around you and from the location to the personnel. It is expensive - but it's worth it to the last cent.

Miinukset: The reception / consierge services offered were really good. We think that could be excellent if the the people there knew a bit more about the probable city attractions.

Plussat: Fantastically located hotel, right at the heart of Siena. The hotel is also beautiful and seems well-maintained.

Miinukset: Few facilities: For a luxury hotel I would have expected to find at least some - like pool, gym, etc...? In light of that, found the room rate extraordinarily high - stupidly expensive breakfast not included, internet charged at an absurd rate, €45 per night for parking, no facilities and a relatively inexciting and small room definitely do not justify the rate.

Plussat: Excellent location in the centre of the City. Very impressive building of great character. Well furnished room. Generally helpful and pleasant staff - but see below.

Miinukset: Grubby carpet in room. Concierge gave innaccurate information about bus services and quoted eye watering price of 376 euros for 24hr car hire.

Plussat: Hotel is well situated in the town. The decor is very plush. Welcoming staff.

Miinukset: Buffet breakfast is overpriced

Plussat: All the staff were efficient, helpful and friendly; not just the reception staff but everyone with whom we came into contact (including those who did not have good English). The room was comfortable; the decor very impressive. The hotel made guests feel special.

Miinukset: Only one thing. Our room was just above the main street and the noise from the street continued loudly until the early hours of the morning. On two nights it continued until after 3am and prevented us from sleeping. Perhaps double glazing on the windows would help.

Plussat: Wonderful hotel with great location in the city center of beautiful Siena

Miinukset: small room

Plussat: The service

Miinukset:

Plussat: The Hotel Staff were exceptional. They made special arrangements to get us to our next destination. We enjoyed our stay at the Hotel and appreciate all they did for us.

Miinukset:

Plussat: Great location, walking distance to city center.

Plussat: The hotel is in a very convenient position: near the station and also close to the city centre so you can also visit the beautiful city of Siena

Miinukset: nothing

Plussat: The staff was exceedingly friendly and helpful. The Italian breakfast was superb.

Plussat: Nice and clean. Nice staff.

Plussat: Breakfast was abundant, fresh, and delicious. Home-made fruit custards and juice were particularly good. Staff was exceptional with customer service, especially the front desk. The hotel is very conveniently located if you travel by train or bus.

Miinukset: There is an elevator, but there is a small step at the entrance so you need to lift your bags to get in. After the front desk, there are two other steps to reach the elevator. I am sure there is an accessible entrance but it's not marked

Plussat: Exceptional hospitality, excellent breafast, good location to the center. RECOMMEND!!

Miinukset: No sound-proof. In my case, there were three children in the next room. Their parents didn't take care of them, and they were running, shouting and did everything to make noise at 23h. I asked the staff and she took it under control with perfection.

Plussat: Great staff, great breakfasts, good location just outside the old city but very convenient for the station.

Miinukset: Rooms at the front suffer a little from traffic noise.

Plussat: Erittäin hyvätasoinen, siisti ja hiljainen huone. Samoin erinomainen aamiainen!

Plussat: excellent location, walking distance to the center. room and bathroom large and comfortable, with large windows, brilliant decor throughout the hotel. very friendly service, helps with choosing restaurants and attractions. delicious breakfast, a large selection, pancake machine for children! I highly recommend!

Plussat: Lovely room, nice shower Private terrace garden Walking distance to everything

Plussat: Quiet, comfortable and cosy.

Plussat: Breakfast

Miinukset: I could hear the other guests while in my room (meaning, the soundproofing could be improved).

Plussat: It gave me a feeling of contentment and confidence that whatever I had at the hotel would be first class.

Miinukset: Nothing.

Plussat: close proximity for sightseeing restaurants etc. Helpful staff.

Plussat: Very good rooms and instalations. Everything clean and new and a lot of space. The staff was wonderful also. The breakfast is good, but nothing special. It´s also easy to park on the street behind the hotel and the best thing is that is free.

Miinukset: The only downside is the location, a little distant from the main attractions. You have to walk 15 to 20 minutes.

Plussat: location, room and tours offered from hotel

Miinukset:

Plussat: very clean room,newly renovated excellant location ,over all excellant hotel .

Miinukset: there is a young man with shaved head,at front desk ,he was a bit abrupt. also the breakfast room did not have room for every one at once. but it is an excellant hotel for the money.brand new,clean.

Plussat: Close to city attractions

Miinukset: Dining room too small sometimes had to wait for table at breakfast

Plussat: Large room. Large bathroom with tub and shower.

Miinukset:

Plussat: The hotel was in good walking distance of city centre. There were good local eating places that were used mainly by locals. The hotel was comfortable and very good value.

Miinukset: No - there was nothing we did not like.

Plussat: Location ,staff,and decor

Miinukset: No bar or food on site aside from breakfast which was mediocre. First room we were given lighting broken and bathroom for disabled which was not necessary but no problem for us to change room bathroom products were very scarce!

Plussat: Location is very convenient to walk to the main attractions of the city.

Miinukset: As a holder of an EU Blue disabled parking badge I feel that the accommodation should not have charged us for parking especially as there are a number of free parking spaces for disabled badge holders on the surrounding streets that we could have been informed of and could have used.

Plussat: Great location, beautiful building and wonderful views

Miinukset: Breakfast was below par and the heating was set too high meaning sleeping was not as comfortable as we would like

Plussat: Very close to the Domo and large square.

Miinukset: Breakfast was basic. It was fine but could have been better.

Plussat: Staff friendliness, view from the breakfast room. Our own little terrace.

Plussat: Breakfast and location were very nice. Staff was so friendly and helpful - Martio was superb!

Miinukset: Room was too hot during the day - air conditioning didn't seem to come on.

Plussat: Very cool building and friendly staff. It was also in a central location. Could easily walk to everything

Miinukset: I think the breakfast could be better. Would be nice with more food to choose from and more warm dishes. I also didn’t like that they didn’t have a real double bed. Instead it was 2 single beds that they had put next to each other

Plussat: We loved the idea of staying in a hotel located in a 700 year old former monastery. Also loved the location in the old city. But feel that that the interior of the hotel needs renovations and updating to make the stay more comfortable.

Miinukset: Room was cold even though we turned thermostat up.

Plussat: Directions for parking good and easy to follow. Helpful staff and good breakfast. Beds comfy

Miinukset: The room was sparsely furnished, no chairs to relax

Plussat: The location was perfect. Even had near-by parking that was inexpensive. Breakfast was amazing and the view at breakfast - incredible! Loved the story behind the hotel and our room was charming and very comfortable. The staff was excellent and very helpful.

Miinukset: No lift, just stairs.

Plussat: The size of room, historic nature of the hotel, and staff.

Miinukset: Breakfast is weak.

Plussat: Very pleasant experience to stay in an ex-monastery; has kept a lot of its authenticity. Impressive view from the superior rooms over the surroundings south of the city. Although at the edge of the old city, still very close to city centre.

Miinukset: WIFI did not reach to the last room (with the great view) so had to sit in the hall for a connection. Room was on 2nd floor at the end of the hall and there is no elevator. Older people should take this in consideration when they book.

Plussat: The historical aspect of the origins of Il Chiostro Del Carmine are wonderful and very much in keeping with being in Siena which is a town steeped in history and beautiful buildings. The staff were all very charming and helpful making our stay very special and our visit to Siena a very positive one.

Plussat: very nice hotel something diferent than normal hotels excellent hospitality ,location .

Plussat: An enormous old cloister located right at the edge of the area pedonale. Room overlooking the local countryside. Nice staff, good rate. Bathroom door opened out -- a small point until you try to live with it -- what you get when you convert a cloister into a hotel.

Plussat: Hyvä sijainti, hinta/laatu erinomainen.

Plussat: Huoneessa vanhassa luostarirakennuksessa on oma tunnelmansa. Sisustuksessa käytetty runsaasti taidetta. Aamiaishuone Toscanan näköaloineen kerrassan viehättävä

Miinukset: Äänieristys etenkin kylpyhuoneiden välillä on huono. Jopa kuiskaus taitaa kuulua läpi. Ajo-ohjeet pysäköintipaikalle kannatta olla printattuna muutoin voi tulla vaikeuksia. Pysäköinti on paikkaan nähden kallista

Plussat: Hieno rakennus, siistissä kunnossa. Hyvä sijainti, mutta aika vaikea löytää - johtunee Sienan kaupunkirakenteesta. Oma pysäköintialue melko lähellä hotellia.

Miinukset: Aamiainen oli vain kohtuullinen.

Plussat: The location-centrally located. The facility was immaculate and the staff was very helpful.

Miinukset:

Plussat: Excellent view from room window

Miinukset: Rather noisy from next room probably due to a connecting door

Plussat: Interesting building with real history. Breakfast served in spectacular cloistered courtyard. Good location for access to major sights in old city.

Miinukset:

Plussat: It is in an ideal location and is full of character

Miinukset: nothing

Plussat: Helpful - provided good food even though I was a late arrival (10:00pm)

Miinukset: in our first room we had a broken window. therefore we changed the room were found more than two dozens of bugs. when we came home after dinner in the whole floor it smelt strange - maybe from the house canalisation. it is quite noisy as the highway is just a few meters away.

Plussat: No luxury but everything in its place.

Miinukset: TV screen too small.

Plussat: We were thrilled with this hotel, and found Guglia particularly helpful and friendly! It was the most comfortable hotel of our long week-end (four hotel nights in three places), and had a fabulous shower. The breakfast was wonderful, and the proximity to the Siena historical center was a dream (we did have a car, but I think we could also have walked). It had everything we wanted, including free in-room internet and a place to deposit our car. We would absolutely stay again and will recommend it.

Miinukset: nothing at all

Plussat: Good location.

Plussat: Breakfast was good. Refrigirator in the room. Free coffee and some other drinks during the day and something extra in the evening.

Miinukset:

Plussat: the cleanliness of the room and the huge ground for a walk..

Miinukset: very inconvenient to go into town if you do not have a car with you.. Note: i couldn't undo the no for the below question - would i recommend this hotel..i feel it all depends on the individual..for me it was the inconvenience of getting into the campos area..other than that the hotel was a good place for relaxing...very quiet and nice

Plussat: Parking no problem - unlike much of Siena! Excellent varied breakfasts.

Miinukset: We had difficulty finding the hotel - signposting poor - complex junction off busy roads. We would have welcomed a more detailed explanation of the evening dining arrangements

Plussat: comfort

Miinukset:

Plussat: Complimentary coffee on arrival

Miinukset: Lack of coordination between reception and restaurant as to when it was closed or open!

Plussat: Only the manager try for the customer

Miinukset: The toilet was dirty.The room was very old and very expensive.Only the manager was kind and tried for us

Plussat: The stuff was friendly.

Miinukset: The room should be repainted.

Plussat: Good location, closed to the Siena city. Privat parking.

Miinukset: Very noisy environment. Unfortunately, during our stay, the roof was reconstructed. In front of our window was the machine and very noisy workers. I kindly asked the receptionist for an another room. The situation was a little better, but the noise was from 7am and spoil our whole holiday in very romantic Siena:-( Before our leaving I showed regret that the hotel didn't inform guests about the reconstruction in advance to give a chance book another hotel or offer a discount for discomfort. But the receptionist was very uncomfortable and I was reminded that they moved us to another room and what I want more. It was a big disappointment for us :-(

Plussat: The staff were friendly and helpful.

Miinukset: It was a little noisy as the highway is very close.

Plussat: A cozy and comfortable stay on the outskirts of the city. One needs to have a car to commute in and out as the hotel is 15-17 mins away from the nearest town. Friendly staff to assist you with recommendations.

Miinukset: One of the worst WIFI service I ever encountered in my life. Also, the blankets in the room were not comfortable enough. The room heater was bearly working.

Plussat: This hotel is located near the highway exit for Sienna which was good for us, easy acces you are wuickly in and out of sienna. It had a free parking lot included and breakfast was really good - a lot of variety and delicious. We traveled with a small baby so staff was really friendly and gave us a room in the groundfloor since the hotel does not have an elevator.

Plussat: Good location next to a bus stop and not far from central Siena

Miinukset: Our non-smoking room had clearly been used by smokers

Plussat: The location is very good if you travel by car, there's a large parking area. Walking to the city center could be challenging, but I guess it can be done, it's better by car. The place is nice and quiet even if it's close to the highway. The terrace offers a breathtaking view of a typical Tuscany vineyard. Breakfast is OK, the staff friendly. Next time in Siena I will come back here for sure.

Miinukset: The room was spotlessly clean, but the fragrance inside was too strong, we kept the window opened for hours, but the strong perfume smell didn't go away. The shower cabin was clean but needs modernization.

Plussat: Good choice for coming with the car a bit outside the city

Plussat: 1. A neat, clean and well run auberge with helpful, friendly staff. 2. We found the self-serve breakfast an excellent way to start the day. 3. Location was very good because it is right on the bus route into Siena (about 20 mins up to Piazza Gramsci) and has its own parking lot for the hire car you want to use for trips to the surrounding villages. 4. Shot is of the view from our window.

Plussat: Very pretty gardens, short trip into Siena, very clean and quiet. Bed could have been more comfortable, would stay there again

Plussat: Helppo tulla omalla autolla ,ilmaista parkkitilaa. Ilmainen internet omassa suljetussa tilassa.Tilava ja siisti huone. Ystävällinen henkilökunta.

Miinukset: Sijainti pari-kolme kilometriä keskustasta jonne nousu ylämäkeä. Onneksi bussit kulkivat mutta vain kello 20 asti. Aamiainen ei kummoinen.

Plussat: Close to Sienna centre. Parking.

Miinukset: Room this time was to close to traffic noice. Other rooms are much quieter and location could be more peaceful. Room overpriceson account of Ferragosto holiday period AND Palio day!!!

Plussat: It was very close to Siena and the local bus stopped at the hotel.

Plussat: The hotel was just outside Siena and had free parking which meant we could leave our car and get a taxi in to Siena. The room was comfortable and was a good size.

Miinukset: The breakfast was just ok, the coffee was dreadful.

Plussat: Good location from which to see Siena. Great, clean place to stay by car.

Plussat: The hotel is set in a large landscaped site next to a main road. We had a large airy room looking out on a quiet lawn area with powerful air-conditioning, very good bathroom and excellent Wifi in the room. Breakfast was a typical Italian affair with lots of sweet things. Overall excellent value for money.

Miinukset:

Plussat: Parking. Bed. Locale - very good layout. Bus service to Porta Tufi right outside hotel - pity last bus back is at 8.00pm. Internet wi fi - good.

Miinukset: Breakfast - poor coffee - Coffee machine should be dumped! Also, clients should be able to use outside veranda rather than downstairs breakfast room. Also, difficult to locate hotel using car navigation system. Better coordinates are needed or good printable map on website.

Plussat: Ideally located close to the motor way and stones throw away from gorgeous Sienna. The breakfast is however not that great!!

Miinukset:

Plussat: The staff were helpful, friendly and eager to please

Miinukset: A little noisy as the front rooms faced the tangenziale siena-firenze (autostrada)

Plussat: Close to Siena old town

Miinukset: breakfast ends at 9.30 (even during weekends)

Plussat: We were given a free upgrade. I forgot my pillows in the room and the staff put them away for me to collect.

Miinukset: The first room we were given was a smoking room which had a bad smell of strong chemicals used for cleaning.

Plussat: Very kind staff. Help us in everything, including tips, maps, restaurant reservations and ordering food delivery.

Plussat: Great view!

Plussat: Nice place good room free parking available

Miinukset: it is so far from the city center

Plussat: excellent variety of breakfast dishes.Strategic location very close to Siena.Good room and good cleaning

Miinukset: radiators a bit cold

Plussat: The breakfast was very good and

Plussat: Very nice hotel and good rooms. We stayed for one night and felt really comfortable.

Miinukset: The hotel has no restaurant and you have to go by car to reach one.

Plussat: The hotel was located up on the hill so it offer a nice view of Siena. The breakfast was good and a lot of choices

Miinukset: The room was a bit run-down and the shower doesn't have a proper base, so water leaks out everytime someone take a shower.

Plussat: The hotel was well situated for the town centre with bus connections. The staff where very friendly and helpful at all times.

Miinukset: No evening meal, but great Italian resturant was 10 minute walk away that provided great food good value for money.The bed was very hard but the staff provided an overlay mattress that sorted the problem out.

Plussat: the hotel is poorly maintained (e.g., dirty carpets in hallway, water stains on ceiling in room, loose mirror, etc.) Location is inconvenient for anyone wanting to spend time in the centre of Siena. There is a bus but the last one returning to the hotel is at 8:30 in the evening.

Miinukset: see above

Plussat: Good hotel. Breakfast ok.

Miinukset: Furniture not so new and some places of the hotel could be more clean or repainted because they show signs of use or look dirt.

Plussat: The hotel locates at a mountain which is nearby the city of Siena, it is much comfortable if you driving a car. You may see the beautiful sunrise or sunset, a nice place.

Plussat: henkilökunnan auttamishalu ja mahdollsuus uimiseen

Plussat: The location.

Miinukset:

Plussat: Swimming pool, nice breakfast and very helpful staff. Excellent restaurant for dinner close by recommended by the staff. Hotel staff responded quickly to my emails.

Miinukset: It was difficult to find the hotel by driving. A more detailed road map on the website would be very helpful. Wireless internet access seemed quite slow.

Plussat: nice view & brakfast.good location (5 minute to train station )

Miinukset: bathroom could be better.

Plussat: Excellent breakfasts in a relaxing environment

Miinukset: Girl on desk when we checked in was grumpy. All other staff were first rate

Plussat: Breakfast was great

Miinukset:

Plussat: Loved rural location with pretty views. Food was outstanding. Room was huge and light with a big bathroom and jacuzzi. Would have liked tea and coffee making facilities. We had warm sunny weather so had windows open which meant the constant irritating piped music in the courtyard outside wafted in morning till night. Service was mostly friendly and v good with one surly exception. Massages were excellent and the spa facilities exclusive (only big enough for two at a time) but the temperature of the ‘emotional’ shower could not be regulated. Overall a very relaxing stay with just one or two small points that could be improved.

Miinukset: extremely poor service quality

Plussat: Superb accomodations, Michelin Star quality food and service. Incredible scenery.

Plussat: Room was very dark

Miinukset: Restaraunt staff were abrupt service was poor

Plussat: Bedroom was spacious and grand, with a nice jet bath. Incredible views and a nice lunch experience on a rain protected terrace with great service and wine.

Miinukset: There was a foul sewage smell in the courtyard (it had been raining). WiFi was terrible. The restaurant couldn’t accommodate a vegetarian main course, and the evening food was not great (soggy gnocchi, strange flavour mixtures).

Plussat: Superb Location and atmosphere

Miinukset: Rooms were boy clean enough for alergic People (too much fábric that was boy clean enough)

Plussat: Birds in the morning

Miinukset: Its not like on a picture,for 2 days nobody give us a new clean towel,and its small place inside of house.

Plussat: Camping very close to Siena centre but in the nature. Great if you have your pet friends with you as they are allowed free of charge.

Miinukset: Great in the summer but less in winter as the bungalow was cold and dump.

Plussat: Very well run and a truly comfortable stay.

Miinukset: Swimming pool was closed due to being out of season

Plussat: We really enjoyed the location of the campground and the fresh air: a green oasis that is still close to the city center of Siena. The mobile home we rented was comfortable and clean, and our stay was relaxing. We also appreciated the heaters in each room, which made our stay at the campground comfortable compared to B&Bs and other places that don't have their heating switched on at the end of October. The kitchen in our mobile home had everything we needed.

Miinukset: There is a lot of humidity inside the mobile home (for example it's difficult for towels to dry), but I assume it's typical of this area. The heaters did help. One can be bothered by noise if one happens to have very loud neighbors, but overall it was fine.

Plussat: Delicious pizzas in the restaurant. Staff extremely helpful..helped me re-print travel tickets in a rush. Nice hot showers in the static homes.

Plussat: Breakfast was good

Miinukset: The drier didn't work well, but we were refunded and used another in a different location inside the camp

Miinukset: I found the birds living in the trees quite annoying as they keep making noise from morning till evening. But that’s not the property’s fault, it’s just the birds’s habit.

Plussat: Very supportive staff Got a last minute booking Very relaxing A trip advisor sticker on the wall made it look so much safer, took all the worries off Very quite place

Miinukset: Everything was amazing, no complaints

Plussat: Even it's a bit far from old town, it's very easy to reach there by car or bus. Really nice staff.

Miinukset: Everything was so good

Plussat: It's located right next to the train station and easy to find. The main sights are within walking distance and there are plenty of places to eat.

Plussat: The place near the city of Siena.

Plussat: The facilities are comfortable, the staff is super nice and dedicated. Ideal if you have a car, since there is a non walkable road to downtown Siena.

Miinukset: The entrance is just upon the highway, we arrived at night and missed the entrance a couple of times .

Plussat: Good place to stay near Siena

Miinukset: Easy access to parking next to hotel and also the buss station is only a couple meters down street from hotel. Hotel stuff was very helpful all the time. It's recommended to stay at this hotel, it's clean and comfortable place very close to centre of Siena.

Plussat: Beautiful place with nice staff, good location. If you go for a walk you will see the gorgeous Tuscan landscape.

Miinukset: The breakfast was not that great, nothing was very fresh.

Plussat: Great location for Tuscany and day trips to Pisa or Florence etc.

Plussat: The facilities were lovely and the owners were extremely gracious and helpful. We wish we could have stayed longer!

Plussat: an exceptional stay in a lovely eighteenth century typical Tuscan farmhouse, The warm welcome and superb breakfast were an added delight.

Plussat: Very welcoming and an excellent location for our purposes. We could park the car and easily take a bus into Siena. Gabriella was very helpful about suggesting places to eat.

Plussat: Gabriela and her sister were so very nice and helpful, always with big smiles. The breakfast had many selections from cereals, fruits, breads, pastries, cheese, bacon, eggs and espresso and americano coffee as requested. Breakfast area could only accommodate 4 to 5 tables so Gabriela staggered breakfast times for guests.

Miinukset: The bathroom was very small but no big deal to us.

Plussat: Hyvä sijainti Sienan kaupungin muurien ulkopuolella. Viehättävä iso puutarha. Monipuolinen aamiainen. Internet-yhteys.

Plussat: This was our favorite hotel of a 3 week trip. Easy to find, incredible views from our room. The rooms by the breakfast area might be noisy in the morning, but our room upstairs was spacious and quiet. Great shower. Great hosts. Nice breakfast. It was an all-around perfect stay.

Miinukset:

Plussat: The room was absolutely lovely and everyone there was helpful and friendly.

Miinukset: The place was hard to find

Plussat: Efficient, friendly and informative staff. They made us feel really welcome and went out of their way to help.

Miinukset: Little bit far away from centre and a little bit of traffic noise from dual carriage way, but the buses were very good, taxis expensive though.

Plussat: Excellent staff,rooms were very comfortable.

Miinukset:

Plussat: We were not at the hotel very much except to eat breakfast and sleep, but the hotel owner was extremely helpful with information about the city and allowed us to store luggage after our stay and called us a taxi. She was absolutely adorable.

Miinukset: No. It was extremely clean and welcoming. Everything in the room and restroom were first class and new. It was close to the bus stop to go into the city.

Miinukset: the door of the room can not close well

Plussat: Great location, great staff, wonderful bed. Love love Siena!

Plussat: This place is heart of siena

Miinukset: Ever thing is good

Plussat: - sparkling clean - ideal location (right next to the main plazza) - late check-in wasn’t a problem

Plussat: totaly central, could check-in at 11.30am!

Miinukset: heating couldn't be turned off at night.

Plussat: The room was a decent size with nice, antique furnishing. The windows were large looking out to the neighbouring houses separated by only a narrow alley that was sporadically used. The bed smelt of fresh sheets. My favourite thing was the vending machine outside the door of my room, which was stocked up with snacks, chocolate bars and mineral water.

Miinukset: The wi-fi didn't work for me so I had to rely on my hotspot throughout my stay. I was also disappointed to learn that the hotel did not serve breakfast, despite the advertisement on booking.com

Plussat: Aamiainen oli hyvä, munakokkeli etenkin maukasta. Kylpytuotteet laadukkaan oloisia, arganöljypohjainen ja oliivi.

Miinukset: Olimme varanneet ja saaneet vahvistuksen kahden hengen superior -huoneesta, jossa olisi kaupunkinäkymän lisäksi parveke tai terassi. Saimme pohjakerroksesta ( respan alapuolelta) kolmen hengen huoneen, jossa ei ollut kumpaakaan. Myös tervetuliaisviini ja suklaa puuttuivat. Kun kävin kertomassa puutteista respaan, omistaja (?) syytti booking.comia käännösvirheistä ja valitti, että välitysliike vie osan heidän voitostaan. Joten jos olet ulkomaalainen turisti ja varaat majoituksen booking.comin kautta, älä yövy täällä. Firenzestä löytyy hyviä hotelleja, joissa on hyvä palvelu.

Plussat: Hyvä sijainti. Helppo tulla autolla, autotallipaikka vieressä ja sopiva kävelymatka keskustaan. Upea kaupunkinäkymä huoneesta+sen parvekkeelta pienellä lisähinnalla. Hyvä aamiainen.

Plussat: Good enough as a whole

Miinukset: No complaints

Plussat: Excelent staff , perfect room , very nice position

Miinukset: Nothing

Plussat: The front desk lady was so kind and nice, she helped us to find our room too, and explained where to visit, the room is big but bit old but with a brand new bathroom, the location is great with walking distance to the center and easy parking just infront of hotel

Plussat: Good position close to center and easily reachable by car.

Plussat: Friedly people. Good breakfast. Amerigo was very helpful to us.

Miinukset: In accordance to a 3 star Hotel.

Plussat: Huone siivottiin hyvin, lakanat vaihdettiin usein, pyyhkeet joka päivä. Henkilökunta oli tosi ystävällistä. Oli pieni, viehättävä terassi ulkona, tarjoilu sinne toimi tosi hyvin. Huoneen ikkunat avautuivat isosti ja istuimme iltaisin siinä nauttimassa tunnelmasta ja iltayön pimeydestä.

Miinukset: Olimme erikseen laittaneet sähköpostia, että saisimme huoneen parvekkeella, emme saaneet.

Plussat: The rooms were clean, complementary breakfast was good, and the hotel was not far from everything.

Miinukset: The shower had no water power.

Plussat: The location is excellent! We were able to walk to the center of Siena and felt safe when walking back to the Hotel in the dark. We overlooked the back of the Hotel and sun rising over old Siena was magnificent.

Miinukset: The girl that registered us wasn't overly friendly and the fellow removing dishes at breakfast removed our coffees while we were up getting more food. The breakfast buffet was great and the lady making coffees was pleasant and did a good job but the busboy was inattentive.

Plussat: Courteous staff. Concierge particularly so. good location and price.

Plussat: Good location with reasonable price, rooms were comfortable and quiet, some with nice patio / balconey. Breakfast buffet was great. Storage cupboards in the lobby for our bags after checkout.

Miinukset: Complimentary computer in lobby for guest use was old had a tiny monitor. Only given 15 min at a time to use and only one computer.

Plussat: The hotel is a twenty minute hike uphill to the center of things but the view of the backside of the Town Hall and it's walls through French doors and a Juliette balcony make it worth it. Plus, if you have a car and can get a parking spot in the hotel garage the ten Euro extra a night makes it very convenient to explore surrounding Tuscany.

Miinukset: The only free WiFi is on the lone lobby computer, which always seems to have a line of people waiting to get on. Buy an Italian SIM card for twenty Euro and get unlimited 3G access for a month.

Plussat: The room was very spacious. I also liked that they had a computer in the lobby for guest use. I was having trouble with my wireless all through Italy, and it was nice to not have to go find an internet cafe.

Miinukset: Front Desk staff is not very helpful. I work in a hotel, and I guess have a certain expectation of service. If a guest is saying they are going to walk to the Tour Office to rent a scooter, and that tour office is not walking distance, I would probably advise them. But no, it was a kind stranger on the street who did. Then I had to walk all the way to the train station to grab a taxi.

Plussat: sijainti lähellä keskustaa, näköala huoneesta vanhaan kaupunkiin

Plussat: hyvä sijainti, siisti ja laadukas hotelli

Miinukset: aamupalassa parantamisen varaa...

Plussat: Close to town centre and very helpful staff

Miinukset:

Plussat: Balcony was lovely and room.

Miinukset: Air conditioning was very poor we ended up leaving early because we could not sleep with the heat.

Plussat: the location of the hotel made it readily accessable for all tourist spots

Miinukset: we liked everything about this hotel. It was recommended by friends in Canada who had stayed at the hotel three years ago.

Plussat: The location is great, not downtown, but in easy walking distance to everything in town. Very clean, staff was very helpful.

Miinukset:

Plussat: Our room view and outside area (room 5)

Miinukset: