Hotel Santa Caterina

We were upgraded from 2 double rooms to a two room apartment and liked the view best of all as well as the friendly staff. Heater problem attended to expeditiously and professionally.

The mattresses in the apartment were not comfortable and quite a few of the light bulbs were not working.

Great location right outside the city wall, although a little hard to find without a good map or GPS

We enjoyed the garden: wonderful view and nice to breakfast there. We also liked the proximity of the city of Siena.

Very difficult to find. Badly announced. No space to unload luggage. No help with same. Air conditioning not working or working poorly. Reception desk left without attendant for longish periods. Presentation as a lovers' nest and "hôtel de charme" not in tune with reality.

the staff was wonderfuly helpful, starting with Lorenzas great informations, the very good service of the staff, the convenient location of the hotel, the breakfast buffet. But don't forget to ask for a room to the back as the street is very loud.

the rooms were very small

The location was good just 15 min from Piazza del Campo. Price was more reasonable than staying in the old city. Having a free parking place was great.

The bed upstairs separated from the bathroom and dressing area ddownstairs was a bit unusual and inconvenient.