Andaz Singapore

Location, friendly staffs and good food

We liked the location and the smart modern feel of the place. Most of the staff were very helpful. We loved 665F (booked out until 9.00)

We found Aunties not so good - no wonder it was half empty! Some staff were lazy and inattentive. The check in was not as smooth as I had hoped for - waiting time was too long and they were not busy. The check out was bad - people were cuing in front of the lifts, almost tripping over the luggage. If someone fell over and got hurt then the hotel could be sued. The hotel needs need a bigger space with more staff on. We left at 12.00 Sunday and there was only one person doing the check outs - most inadequate.

The location was great! It was very clean and the staff were great!

The food was overpriced and not to a very good standard.

Great breakfast which had a huge variety and of great value. The free minibar was a highlight, which was restocked daily with many great drink and snack options. The rooms were very stylish, spacious and comfortable.

The restaurant options for lunch and dinner were very expensive. But nonetheless were all great food and experiences.

Breakfast, location (near MTR)

Facilities, rooms, ameneties first class.

A couple of things. 1. Breakfast overpriced. $25.00 pp for continental buffet. A little steep 2. No guest laundry. They have a laundry service which they sting you like 4 bucks to wash a shirt and 6 bucks to wash trousers. Total rip off. So a heads up less than 10m walk to a coin laundromat(wonderwash). Bag of laundry done for 8 dollars. 3. Ordered extra bread for room service. Sure no problem that will be 3 dollars a slice apparently. Again no need to do that. Anyone with a little common sense will say forget about it walk 5min to the nearest store and buy a loaf for about 2 bucks.