Hotel Maria Luisa

+ Good croissants for breakfast + Good coffee for breakfast + Good location (close to the city center) + Wi-Fi

- Parking: hotel uses an external partner, which is expensive and located a bit far - Window covered and no sun light: that was the biggest surprise! There is no information on the official web page that you might have a room without a sunlight. I love the pictures presented on the web page where all the rooms are shown with nice and sunny windows. With that "covered window thing" you can really get depressed (please, look at my picture below) - No gym - Breakfast: I would love to have the same breakfast as presented on the official web page - Vienna cafe (Lobby bar): I would love to see the same cafe as presented on the official web page - What you get in the hotel for what you pay is just ridiculous - this is a 4-star hotel! - Room equipment (most of the things are outdated) - Uncomfortable beds! To be completely open and honest, I got no idea how is it possible that this hotel has 4 stars. Because of this experience I am going to investigate how does it work with the hotel stars. Who, how and based on what receives amount of stars - I am extremely curious right now. Another conformation for myself: never book a hotel with the score below 8.5 (according to booking.com). Overall, it is not a terrible hotel, but compare to other 4-star hotels I have been to in Bulgaria it is way below standards.