Hotel Marinela Sofia

Beds were big and comfy. Staff were friendly. Check in and check out was very smooth. All the concierge were very helpful. Easy for them to order you a taxi to the centre (for reference it was 5 Lev into but 20 Lev out no matter what time of day). Are in captain cook, waiters were very helpful (although restaurant very quiet). Hotel bar had plenty of choice and nice garden to sit in, drinks are expensive compared with the centre but that’s the same with most hotels. Gym/pool open until 10 which is good.

The carpet was very old and looked dirty (it may not have been but looked it) so didn’t want to walk around without the complimentary slippers! The plug in the bath didn’t drain and the sink tap was wobbly. Housekeeping didn’t really clean the room, just pulled the duvet over and sort of folded the towels. There was hardly any plug sockets, we had to unplug 2 lamps to charge 2 phones as there were no other plug sockets spare! Location was ok but is a bit further out (quick in cab).