Hotel Marinela Sofia

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+

OK

syyskuuta 2016

5,7

Air conditioning are just two words in English to

Nice and accommodating staff.

Shower head broken and air conditioner barely functioning when I arrived. Staff fixed the shower but never bothered with the a/c. It was suggested I upgrade to a "premium " room for more money but I'm thinking even a standard room should have a/c. Also some thuggish looking weasels with mafia cars hanging around the tragically euro-disco bar. Very very 1980s.
Hyvä

helmikuuta 2016

7,4

Shallow?

They really tried on decorations in the lobby, some of their rooms, the garden was gorgeous, and the restaurant in the hotel was handy. We gave housekeepers at night some tips, they brought waters and bed side mats everyday. The location was good, not so busy but close to subway, good little market etc. We appreciated that some stuffs were very friendly.

We were disappointed that there were no spa tab with the pool. The renovation construction was going on, the beautiful deco wasn't made well, the housekeeping doesn't vacuum and don't leave all towels and toiletries, one of the expensive restaurant doesn't have good food nor service, the elevators were breaking, someone got stuck..Just not professionally executed.
Keskinkertainen

syyskuuta 2015

3,7

Very bad service , old furniture old key always no

I stay before they changes from kempenskay that time is good , now with very bad management
Hyvä

elokuuta 2015

6,8

3 and a half stars

- location - view - service This is not 5 star - it is in reality comparable to 3-4 star hotel. But still probably one of the best options to stay in Sofia.

-mattresses are old and springy. We were exhausted and slept well though.
Erinomainen

huhtikuuta 2015

10,0

it was very pleasant

The front door manager was awesome
Erinomainen

syyskuuta 2014

9,6

The helpfulness of Mario, concierge, the wonderful breakfasts and the understanding of night clerk Michael! The spa services of Dee-Dee and Ina were superb! We appreciated just meeting them! Free, bottled water, birthday cake, card, flowers on my 74th birthday! Fun to watch little kids getting swim lessons with proud mamas and papas surreptiously watching! Lovely warm, inviting swimming pool! Toscana Restaurant was great for simple pasta meal and bottle of wine! USA Today and International NY Times available for perusal!

Nothing! We stayed six nights! What's not to like? Could the water pond be aerated better for carp to swim in it? Would add greatly to ambience!

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