The Plaza Seoul Autograph Collection

Location: it's very convenient, close to Namdaemun ,Myeongdong and metro. Traffic: there is bus to hotel and airport. Employee: so kind and warm

Location is the best. Staffs were really kind. Everything was perfect.

None.

The staff were abosultely amazing. I had forgotten my luggage on my arrival, and they did everything possible to ensure this did not interrupt with my holiday. Superb!

Location was the best. The bakery under the hotel is great. Lots of staffs to help you. If you have any problems or needs. It's most likey to be solved. Love 5 stars quality service! Food was great at club lounge.

Cleaner broke my eyeshadows and pretended like it didnt happen. But hotel staff reacted very well for this. I was afraid of the size of the room but it was bigger than i expected and would love to go back.

The location was perfect, the times I ate at the restaurants was excellent, and the staff helped with questions and assisting me to go where I wanted

The location of the hotel was excellent, and the hotel was clean. The staff we met were friendly.

The hotel did not accept credit cards with a chip instead of a magnetic strip, so we had to pay cash. Also, the staff in the breakfast room seemed a bit harried and unprepared.