Halvat lennot Soul

Plussat: I think Japan Airlines is the best airline.

Plussat: Typical JAL, nearly everything was fantastic.

Miinukset: I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats.

Miinukset: More movie choices. More substantial second meal.

Plussat: The crew amazing. Food was great

Miinukset: Nothing

Plussat:

Plussat: The plane was very new. Good movies and tv shows.

Miinukset: The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while.

Miinukset: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Plussat: There was a good amount of leg room for an economy seat

Miinukset: I wish there was a bigger movie selection

Plussat: Chem-in

Miinukset: Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites.

Miinukset: Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!

Plussat: After we missed our flight, we were provided with terrible customer service.

Miinukset: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Miinukset: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.

Plussat: Nothing

Miinukset: My luggages are lost

Plussat: Service, food

Plussat: Crew was pleasant and professional

Miinukset: Luckily it was a short flight, I practically had no leg room when the passenger in front of me reclined the seat.

Plussat: Breakfast was good; the first meal was average

Plussat: Overall experience was good!

Miinukset: Keep the good work up.

Miinukset: Food

Plussat: Sevaral bathrooms available. Flight attendant wotj good attitude

Miinukset: Boarding process

Plussat: all procedures at both airports took 15 minutes

Plussat: Helpful and friendly crew.

Plussat: Crew was pleasant and professional

Miinukset: Luckily it was a short flight, I practically had no leg room when the passenger in front of me reclined the seat.

Miinukset: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours

Plussat: I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.

Miinukset: My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!

Plussat: 33" seats

Miinukset: nothing

Miinukset: Better food

Plussat: The crew was efficient and very helpful.

Miinukset: Entertainment choices of selected movies were limited.

Plussat: Air crew was super and seats comfortable

Miinukset: Everything was super thank you

Plussat: Crew was great, seat was comfortable, adequate legroom.

Miinukset: Children should be located in one area of the cabin, so they don't disturb all other travelers.

Plussat: helpful and friendly crew

Miinukset: more comfortable and spacious seats.

Plussat: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.

Miinukset: Great plus is a direct flight and price

Plussat: Sevaral bathrooms available. Flight attendant wotj good attitude

Miinukset: Boarding process

Plussat: Amazing staff

Miinukset: Uncomfortable seats and poor entertainment systems

Plussat: Perfect

Miinukset: Perfect

Plussat: The customer service was amazing. Air hostesses were very courteous, friendly and helpful.

Miinukset: Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system.