Citadines Rasuna Jakarta

Huge room with a nice view.

Bad smell from the plumbing in the bathroom. The guests in the room next to mine were up very late making noise (loud talking, laughing, singing, playing music). I reported this to the staff and was told that security would handle the situation. At around midnight, they were still at it so I contacted the staff again. Instead of taking more forceful action with the rude guests, I was offered to move to a different room, a huge inconvenience at midnight. The room they showed me had a musty smell, so I refused. The refusal to enforce the noise policy is unacceptable.