Hotel Diana Dauphine

Very good and kind service from the front desk personnel in general. Especially the receptionist was very helpful with regards to getting us a new room as the first one was dark and tiny.

The room first provided was on the top floor where the sloping wall and dark colours on the walls made the room seem small and not very nice. The decorative pillows were dirty and we generally had the feeling of a room that could need a makeover. We got another (nicer) room but the overall impression was not as expected.

Location was good, about 10 minute walk to the centre.

Mini bar was too large for the gap between the end of the bed, needs to be shallower or placed somewhere else.

The hotel was ideally located for getting to central Strasbourg and accommodated our car securely.

The lift was tiny: really only room for one person and hand luggage. The trams were outside our window and ran for most of the night which was rather noisy: a hard choice between trams and air-conditioning!