Staff was friendly. Had a grab and go breakfast. nice amenities like wifi, cable tv.
Did not do minor maintenance/repair items in the room before we checked in. Our room Was not as clean as a room we had had with them previously. That room smelled as though the air and surfaces had been sanitized thoroughly. This room was less assuring.
Access to Mass Turnpike
Floors were being rotated for guests. Rooms weren't being used every day for different guests. Staff wore masks. Safety appeared to be a priority.
This hotel is always reliable cleanliness, courtesy, and great location.
Person who greeted us at the front desk was less than pleasant. She was arrogant and condescending. She started laughing and told another employee to get the phone because she left someone on hold for 10 mins, she thought it was hilarious. Not so much.
Nice hotel, good breakfast. The staff was helpful with items listed below,
Strange location for the elevator. Room had no channel guide for the tb. The electrical plug did not work on the bathroom.
Easy check in. Great breakfast. Very clean. Comfortable beds.
The only thing I had a problem with is that housekeeping couldn't clean rooms after 1230. So my room wasn't cleaned for one of my days there.
Location was off a main rd but nothing around it.
Breakfast was weak. Watered down coffee, no biscuits and Also there was no hot water. Just barely warm enough for a quick shower. Do they wash the bed linens and towels with that. Can't kill the germs. Gross!
Breakfast was poor. Housekeeping staff did not clean bathroom floor and did not replenish supplies in room; came too early then did not want to complete chores. Front desk staff were cordial and helpful but it was disconcerting that they hung out in c
Great price and amazing amenities.
Room was a little small
Wells State Park sijaitsee 4 minuutin ajomatkan päässä ja Old Sturbridge Village (museo) 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 280 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Holiday Inn Express & Suites Sturbridge on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.