Suances hotellia

Plussat: great rooms, stylish decor, super friendly staff

Miinukset: Wonderful stay.

Plussat: Comfortable, stylish, good breakfast, decent location

Miinukset: All good

Plussat: Exceptionally clean. Hosts were lovely and so helpful. They recommended excellent restaurants for lunch and dinner. Suggested great day trips from Santander. Breakfast was lovely. Room was very comfortable. Central location. Great walks.

Plussat: Ihastuttava henkilökunta ja viestintä sekä kirjautuminen toimi nopeasti ja joustavasti. Hotelli ja huone ihanasti sisustettu ja siisti. Aamupala oli hyvä ja kattava. Hotelliin oli helppo löytää ja ilmainen pysäköinti saman tien varrella oli plussaa.

Plussat: Kohtelias henkilökunta, hyvä aamupala, kaunis huone.

Plussat: Very friendly and helpful owners, great localisation close to the Sardinero beach, very good brrakfast and coffee. I will stay there again:) tkank you

Plussat: Lovely little hotel excellent food excellent service excellent location very comfortable bed outstanding shower

Miinukset: Nothing

Plussat: Room was clean and beautifully decorated.

Miinukset: I hoped for more gluten free options for breakfast.

Plussat: Very good location and amazing views

Miinukset: Room too warm and difficult to cool down

Plussat: Location, staff and facilities where great

Miinukset: The bed was like a rock

Plussat: Suite was amazing and great value for money

Plussat: Sijainti oli loistava

Miinukset: Mistään ei löytynyt tietoa hotellin palveluista paitsi vastaanotosta kysymällä

Plussat: Rannassa keskustan liepeillä, lyhyt matka kaikkialle

Miinukset: Illallisravintola lievä pettymys

Plussat: View and location

Plussat: Poreamme huoneessa, näköala ikkunasta, sijainti erinomainen

Plussat: Be going back in a few days, very helpful with disabled wife. Good place for wheelchair accessibility.

Miinukset: Needs a wet room wheeled shower chair not a fixed unit on the wall. This means I have to lift my very disabled wife from electrical wheelchair to small wall mounted seat as fixed. Not very comfortable or safe for her.

Plussat: Excellent all round. Would recommend to anyone.

Plussat: Location

Miinukset: Bar. Also got poor guidance from concierge

Plussat: Great hotel. Arriving as we did in a classic car the whole place echoed the whole reason we chose it. As soon as we arrived there was someone to guide us into the garage without even asking. Decor maybe not to everyone's taste but as a car nut I loved it. The guy in the bar was top notch. Short walk to the beach. Would definitely stay here again

Plussat: The hotel was very clean, rooms were well equipped and breakfast was great. Location was good too, close to beach and restaurants. The pool and hot tub were really nice and the terrace area was very relaxing with snacks and drinks available all day. The staff were really helpful and friendly.

Plussat: Very good location, not far from the beach and town. Very comfortable and clean room, and we loved the car theme throughout the hotel. But, we did ask for a quiet room, and were given one on a busy road - a bit of a downer.

Miinukset: We did ask for a quiet room, and were given one on a busy road - a bit of a downer.

Plussat: It was a high standard 5-star hotel 5 min walk to the beach. Very "motorist" climate in all hotel. Jacuzzi in my room was incredible

Miinukset: Pay extra for a car park in the 5-star hotel should be included into the price! All staff at the reception and bar should be speaking English

Miinukset: I booked this hotel in November 2018 for our stay in August 2019 and specifically requested a double bed not 2 singles pushed together. We were disappointed on arrival to find that request had been ignored. When I requested we be moved to a room that was as per our request, I was told that the hotel was full and nothing was available, even if I paid more. Whilst stood in reception I brought up booking.com on my phone and showed the receptionist that it was showing 2 further rooms available that very night but she told me that was wrong. We were also travelling with our 8 month old baby and I asked if a cot could be provided and I was told it costs an additional 56 euros for the 4 nights we were due to stay irrespective of the fact that they had messed up our booking. I asked to speak to the manager and was told that he was unavailable for 4 hours but in 4 hours he would call me. We went for lunch and a walk round suances but 4 hours came and went without a call. When we returned to the hotel the receptionist was not there (I assume her shift was over) and the replacement knew nothing about my request to speak to the manager. I again requested and was told he was unavailable but maybe they could move us to a different room tomorrow but not definitely. I asked again for the manager to call me and went out for dinner and again received no call. The following morning we decided we didn't want to stay at this hotel any more and checked out. The hotel then announced that they were going to charge me an additional day as we were checking out early (irrespective of the fact the room was not as per our booking) so I again asked to speak to the manager. he/she couldn't be bother to come out and speak to me but did tell the receptionist to waive the penalty charge - wow thanks!

Plussat: Staff all fantastic. Super clean.

Miinukset: Didn’t realise it was such a steep climb when walking from beach.

Miinukset: Staff didnt seem too friendly towards us. Also I found it odd that they provided no tissues in the room.

Plussat: it's a small hotel with very nice people. It's a simple hotel but very clean and comfortable.

Plussat: friendly staff, clean rooms, quiet, ok priced for Suances

Miinukset: the view from the balcony was onto an adjacent roof (not so great), the name is also a slight misnomer as the place is not really in the "campo" but in the middle of a suburb surrounded by other houses. The wifi was a bit variable for me, so expect to use 4G part of the time.

Plussat: Very friendly, helpful staff. A homely, comfortable atmosphere and use of fridge and microwave facilities in the communal area. Very clean and attractive, with a lovely garden and great views. Well situated in a tranquil area, yet just a ten minute stroll into the lively little town of Suances.

Miinukset: The breakfast coffee was never very hot, but that was really the only negative, so no problem.

Plussat: It’s clean and at night really silent there. I slept so good. Bed is comfortable and room was nice. Had a parking place at the street for my car. Breakfast was lovely. They offer coffee, juice or tea and a lot of sweets in the morning. One kind of ham and one kind of cheese are available. Fresh fruits, yogurts and cereals beside some toasted breads are there. Felt really welcome by Paula and the rest of the family.

Miinukset: Wifi wasn’t working at the room, only downstairs. I was happy that I had good signal to use my 3G to contact my family back home or else my parents would have been worried.

Plussat: nice house

Miinukset: only sweets, and lot of hurry

Plussat: A great little house, clean, cost, very comfortable, fantastic breakfast and very very nice people! They greet you like family!

Miinukset: Nothing

Plussat: The hotel definitely exceeded my expectations. The pictures on the website don't do it justice- It is much nicer in person. The hotel is VERY clean, honestly I was impressed by how clean it was. The area is very quiet. Staff is very attentive and friendly. They offer a free breakfast where we were served fresh croissants, pastries, yogurt, fruit, nuts, toast, coffee, and juice. We had a good sized room with an incredible view. The beds are comfortable and our room had a television in it. Wifi works well. This place is really great if you want a cozy bed & breakfast in a quaint countryside. We really lucked out.

Plussat: The place is amazing, the view from the terasse and the garden is adorable. The rooms are comfortable. The owner of the hotel are so kind and helpful, they gave my lemons from their lemontree! We will come back highly recommended!

Plussat: Room with sea view, very large and comfortable. Garage directly under hotel, with elevator to the room floors as well as lobby. Beautiful structure. Great location near royal palace and seafront. Coffee shop as alternative to breakfast buffet. Real hangers.

Miinukset: We would have appreciated a kettle and/or coffee maker.

Plussat: Keskeinen sijainti. Tyylikäs. Rauhallinen. Hyvä pysäköinti. Tilava huone.

Plussat: Sea view with underground parking, very beautiful hotel

Plussat: Myös ukonäöltään upea aristokraattinen hotelli. Alakerrassa autotalli, sinne mentiin auton kanssa hissillä!

Plussat: View from the room. Ability to fully open the windows.

Miinukset: Expensive parking. A fair amount of street noise when the windows were open.

Plussat: From the upgrade to the food what an excellent place.

Miinukset: Unfortunately cant think of any dislikes !!

Plussat: Location and cleanliness

Miinukset: A table and chairs on balcony would have been nice. And tea / coffee making facilities in room

Plussat: All good

Miinukset: All good

Plussat: Good location, free toiletries, breakfast was fine, we received a desert at departure. Though no parking except 5-6 places in front of the hotel, there was plenty of space on the nearby streets. Our room was located at -1, but was no issue as it was for 1 night only. You may want to check the description of the room if planning to book for longer.

Miinukset: The walls in the room are like inexistent and you can hear everything in particular with noisy neighbours (like during our stay); the airco was on but not really working and we had instead smoke in the room from some “nice” people who were probably smoking in the bathroom. Cover of the bed was broken and sheets not looking clean, the managers should do more checks on the cleaning personnel.

Plussat: Tosi siisti, moderni, pesuaineet ym. kivasti esillä, kivat värit huoneessa, hyvä aamiainen. Läksiäisiksi saimme pienen paketin, jossa oli muffinsseja.

Miinukset: Huoneessa ei parveketta tai patiota.

Plussat: The breakfast was exceptional.

Plussat: great hotel, modern, immaculately clean, fantastic breakfast room and meal.

Plussat: Terrific breakfast,lovely staff,good room.

Plussat: The pillow menu was wonderful

Plussat: Lovely hotel, very clean and room was spacious.

Miinukset: It’s pricey, we stayed in November in low season and still thought it could have come down in price a bit so there’s more people for the hotel to entice to stay. The atmosphere was a bit quiet but that’s largely due to time of year.

Plussat: Great location for stop over on way back to UK. Spacious rooms, good food in restaurant for dinner and breakfast. Helpful staff. Very clean. Good facilities for elderly parents with limited mobility. Not sure Brittany Ferries will reach the same standards!

Plussat: Beautiful building and location, staff were lovely.

Plussat: Eurostars Hotel Real is as grand as photos indicate. It seemed to have everything you would expect in an upscale hotel - nice facilities and a beautiful view. We were able to park right out front. The desk staff was especially friendly and helpful. We enjoyed a cocktail late afternoon in their lounge and an excellent dinner later on in their restaurant.

Miinukset: Breakfast was not included and at $20 per person seemed a little high. The hotel is not within walking distance of other breakfast options either.

Plussat: amazing hotel brilliant location amazing staff what more can I say definite 5 star

Miinukset: Improve tea and coffee facilities in the room

Plussat: the room was big. it had two queen size beds and plenty or room. two balconies. one enclosed so as to be part of the room amd the other one a regular balcony. the view was beautiful and could watch the sunrise. the furniture was impeccable and i could go on and on.

Miinukset: the bar was not well staffed and the re4staurant was not (decor) up to the rest of the hotel./

Plussat: Lovely spacious double sea view room. Bed was very large and extremely comfortable. Restaurant was disapointing, only 1 person attending to guests, just pointed to where our table was, never asked if food was ok, no wine or water poured, very disapointing for such a nice hotel. We had a snack in the bar on arrival and it was excellent as was the lady who served us.

Miinukset: Service in the main restaurant

Plussat: Nice Decoration, spacious rooms, nice breakfast and very helpful staff. We have been lucky and we got the chance to get a car park. We will be back for sure ! Thank you !!

Plussat: We were upgraded to room with terrace overlooking eive and city below. Beautiful! Very clean, very modern.

Miinukset: Check-in representative ws un smiling and grumpy when we.checked in, but she was nicer when we checked out. Maybe a bad morning for her .

Plussat: Clean, comfortable with helpful staff. Private parking at no extra cost and very good value for money.

Miinukset: Overall excellent however if you have difficulty in climbing hills this may not be for you.

Plussat: Spotless clean apartment with a huge terrace and awesome view of the sea. Very proactive communication from the staff - they got in touch with us a few days before our arrival so they could book parking space for us.

Plussat: Everything ok, good breakfast If you choose to pay for it. We even had an upgrade for free. Nice surprize :D also free coffee in the room.

Plussat: Very comfortable bed! Great parking and lovely staff. Really easy to get to all the restaurants

Plussat: Clean rooms

Miinukset: The room temperature was constantly increasing towards 30C even though the heating was off. We had to open the balcony door which decreased the temperature to reasonable range but we had to do this couple of times each night, causing sleep problems. Reported the situation to the staff and I was told this is happening because the weather is strange !!!

Plussat: Rauhallinen ja siisti hotelli, sopi meille hyvin myös yhden yön majoitukseen. Parkkihissiin mahtui juuri sedan automme.

Miinukset: Puhelimen valosta.

Plussat: Good breakfast. Lovely views. Safe parking. Easy walk into town. Due to narrow one-way system, challenging to find. However, on the other hand, very easy to leave.

Miinukset: Weather was bad and therefore didn't get the opportunity to relax on the veranda.

Plussat: All is good

Miinukset: nothing

Plussat: Siisti, asiallinen majoitus. Hyvä kylppäri.

Plussat: Hinta-laatusuhde kohdallaan. Siisti huone, tosin pieni sellainen, missä oma kylpyhuone. Läpikulkumatkan majoituksena toimi hyvin. Tien varressa pysäköinti ilmaista aamu kymmeneen, jos vain löytää paikan. Keskeinen sijainti.

Miinukset: Hostel tason majoitus eli ei mitään luxusta tarjolla, jos sitä odottaa.

Plussat: I really liked this place and would go back. Very clean and simple it was very nice and the parking was very useful. “No frills“ it is clean and comfortable - this is an ideal little place in a handsome town I will happily return to.

Plussat: Everything great

Miinukset: Very nice, room, super cleand and calm.

Miinukset: Road works outside...no upfront information given

Plussat: This was our second stay here and it was even better than the first because this time we had a lovely, spacious room with a little kitchenette and a sofa - more like a mini-apartment than just a hotel room. The bed was really comfy and the whole place was beautifully quiet.

Plussat: Good central location. Very clean. Friendly helpful staff. Good shower.

Miinukset: Difficult to find (but appreciate there were roadworks that had close one end of the street. Very minimallly furnished. A small sofa or comfy chairs would have been appreciate.

Plussat: Very nice hotel, very clean and have all the needed facilities. Location is very nice, close to the city center. Definitely recommended

Miinukset: Beds are a bit old and noise can be well heard in the room (number 4)

Plussat: We were terribly late because of bad weather and the woman at the desk stayed up for us until 1:30 am. This was very kind of her and we appreciated it a lot. It is a basic hotel, but very clean and good value for the money. Great shower, good bed. Good location. And we used the parking garage, which was a great benefit.

Plussat: Very clean and tidy, staff very nice

Miinukset: Breakfast a complete rip, 15€

Plussat: Breakfast is good and location is convenient.

Miinukset: The room did not have all 4 star requirements (i.e: slippers). In the initial reservation the parking was included, but we had to pay an additional amount of 18 euros per day(!!) for a parking lot.

Plussat: Hyvä laatuhotelli loistavalla sijainnilla kaupunkilomailuun. Nähtävyydet ja hyvät ravintolat aivan vieressä. Hyvä ja kiva baari missä edullisesti hyvää pikkupurtavaa. Miellyttävä henkilökunta . Kaikki toimi niin kuin saattoi odottaakin. Oma parkkihalli alakerrassa . Hyvä aamiainen. Voin suositella.

Plussat: Excellent central location, good choice on the buffet breakfast. Staff friendly and helpful. Lovely room decor and very very clean. Big bathroom, with nice toiletries, may need some maintenance soon, eg. our bathroom door was showing signs of water damage and shower hose was a bit tired. Excellent value for money.

Miinukset: Nothing

Plussat: Location, clean,the room was really good excellent, I would go again for sure.

Miinukset: Nothing

Plussat: Super location if you want to visit the town, quiet and clean room and bathroom, basically everything what you could have expected from 4* hotel you will find there along with very helpful and nice stuff.

Miinukset: FLexibility for 30 to 45 mins for checkout.

Plussat: Breakfast was average, could do with more variety. Location excellent near to sights and being part of the city and near train & bus station. It is only €2.90pp to get the bus from the airport. Lovely cultural experience in Santander

Miinukset: Breakfast is average and when hot food is gone it is not replaced even though breakfast is not due to finish until 10.30am, hot food seemed to be gone or limited from 9.30. The bar person is very Friendly as is all the staff but the bar is a little clinical

Plussat: Kettle provided on demand.

Plussat: Automaattikahvi ei ollut juomakelpoista.

Plussat: Suances. It was good.

Miinukset: View from window and noisy.

Plussat: In the heart of Suances, walks to beaches and harbour from the door.

Plussat: Cracking hotel, right by the beach. Nice bar area with funky grass decoration and fairy lights! Decent breakfast, but make sure you get there early for the best selection! Lovely room - nicely decorated and spotlessly clean.

Miinukset: The room was opposite a bar unfortunately, which meant it was very loud in the evenings and into the early morning.

Plussat: The bed was really big and comfy. The breakfast was nice and the Lovato stunning.

Miinukset: Only 1-2 people could speak English at the hotel. The dinner menu was written in Spanish and they couldn't really explain the dishes. Only one waiter could approximately. He was really kind though. Breakfast (8:30 am) and dinner starts too late. (9pm) Although the bed was comfy, we couldn't have a rest, because people were partying under our window and the isolation was really bad. I wouldn't recommend the place for a couple because it isn't romantic at all to listen to annoyingly loud drumming and whistling.

Plussat: Great location, great breakfast, very nice room and wonderful staff. Also the hotel has a very cute cocktail bar/tapas bar and restaurant. Lot of parking spots around the area. The hotel is two steps away from the Concha beach, 50 meters from all great restaurants cafe and bars.

Plussat: Good location. Very extensive buffet breakfast.

Miinukset: No heating in room in the morning,

Plussat: I really liked that its really close to the sea, with makes it lovely for leisure stay as a couple. The breakfast is awesome, truly. You have everything that you can expect: juice, fresh fruit, omelettes... The hotel also has an Spa at the ground floor, which is cossy but small.

Miinukset: Everything was perfect, despite the noise of the fridge at the room, which was a bit disturbing. Additionally, there was too much noise outside, but it's not a big deal

Plussat: The Staff was very friendly and we liked the breakfast very much.

Miinukset: Nothing, everything was great

Plussat: Lovely hotel with great staff wonderful food & wine

Miinukset: Absolutely nothing

Plussat: Location is good. Rooms are nice and comfy. The shower very nice.

Miinukset: We found a bug on the floor (took video) and the following morning my wife had spider bites in her arm. We called the reception at night to inform about the bug and they offered to change the room (upgrade) when it was already late and we were going to stay just one night. It was our first night after getting married and nobody had even a small gesture as it is expected from a hotel like this. There were two woman at the reception the following morning and they just apologized for the experience. In our reservation we wrote that we were getting married. Wouldn’t repeat in the hotel.

Miinukset: My kids found a bug on the floor (took video) and the following morning my daughter had spider bites in her arm. They called the reception at night to inform about the bug and they offered to change the room (upgrade) when it was already late and they were going to stay just one night. It was their first night after getting married and nobody had even a small gesture as it is expected from a hotel like this. There were two woman at the reception the following morning and they just apologized for the experience. In their reservation was written that they just got married. Wouldn’t repeat in the hotel.

Plussat: This is our second time in this hotel! Very clean and contemporary decorate rooms! Location is excepcional!

Miinukset: Rooms with king beds are quite small!

Plussat: The location was great, right on the seafront. Very easy parking although you had to go to the other side of the road to enter by car.

Miinukset: No kettle in the room

Plussat: Perfect location. Amazing seaview!

Plussat: Näköala Biskajanlahden poukaman venesatamaan todella isosta ikkunasta, joka kävi parvekkeesta. Siisti huone, kohtuullisen hyvä minibaarivarustus ja perusaamiainen. Yleinen parkkihalli oli hotellin edessä kadun alla - sisään kadun vastakkaiselta puolelta, parkkilippu respaan, toimi oikeun hyvin.

Miinukset: Vanhanmallista lämpöpatteria emme saaneet hereille, onneksi yö ei ollut kovin kylmä.

Plussat: This was a lovely surprise in Santander. We had a late evening arrival and booked a cheap hotel, expecting a run down hotel. This was such a lovely place to stay, with lovely beds, very nice bathroom and lovely staff. Lots of TV channels, drinks fridge in room and conveniently located to the ferry. Note... we arrived too late for dinner and didn't get breakfast so this review is just based on room and staff interactions. Would definitely book again and strongly recommend.

Plussat: Very nicely decorated and very comfy beds, good location and accommodating to kids.

Miinukset: The staff were inconsistent. Some were extremely nice and others really not very helpful. No restaurant either, only snacks at bar.

Miinukset: 1. WIFI does NOT work. Missed deadlines! I was unable to do work because of wifi not working, missed important deadlines! 2. Every door slams so loud that sounds like bomb. 3. Smells cheap and kinda nasty. 4. Receptionists are incompetent and showed attitude instead of trying to resolve the problems related o WIFI. 5. The day I was leaving they proposed to change room. I thought it was clear expression of mocking and making fun of a customer. 5. In room 506, there is a light on the building outside near the window, which so strong that at night seems like you are the beach in front of the sun and the curtains do not help. I am not a light sleeper and I fall asleep easily, during this 4 day stay I could not sleep because of that and extremely loud door slamming. Overall experience was horrible. I flew across the globe from Los Angeles for work and due to mainly almost not working WIFI my trip was next to nothing. I feel I was robbed. This hotel does not deserve to be 4 star one.

Plussat: Aamiainen oli oikein hyvä ja edullinen.hotelli lähellä rantaa ja kaskustaa.

Miinukset: Dinner was good. Breakfast was poor with hot parts cold n very limited n inedible croissants. Also they told us breakfast was extra when we had paid in advance n suggested WE call the booking agents to sort it.

Plussat: Extremely smart & clean .Excellent bed & washing facilities easy parking

Miinukset: Certain :member of staff discurtious at reception particularly to my wife on the whole

Plussat: The Continental breakfast

Miinukset: didn't tell us we could a cooked breakfast

Plussat: - no carpet in the room - good matrass - secure parking

Miinukset: 4 star unworthy features: - too hot in the room (impossible to regulate temperature in the room) - powder based coffee for breakfast (bitter and very poor tasting) - no plugs close to the bed or night table (very unpractical)

Plussat: The location

Miinukset: The noise of the next door bathroom woke me up at 8 am The pictures of the rooms on the official website are not relate in some cases (like mine) with the real rooms. Really careful with this.

Plussat: Breakfast buffet for all needs, personal friendly. Beautiful garden. Next to the nice beach area.

Miinukset: The see view is limited. The breakfast fried food smelling even in the floors. And as well the clothes after. Electric sockets have been missing to charge in the main room.

Plussat: Good location, friendly staff, convenient parking, good breakfast, nice room.

Miinukset: Bathroom basin blocked, hairdryer kaput Room 210

Plussat: Sijainti.

Miinukset: Aamiainen ei ollut kovin hyvä. Hotellin sisustus oli karmaiseva. Tyhjät betonilaatoitetut terassit tekivät hotellin epäviihtyisäksi myös ulkopuolelta.

Plussat: Very comfortable good size room and bathroom

Miinukset: Breakfast very enjoyable but a little expensive

Plussat: The room was perfect and immaculate. Staff very welcoming and helpful.

Miinukset: Nothing really, parking could be difficult as building of new road's at the moment. That's all.

Plussat: Large room, good bed, close to the beach.

Miinukset: Poor breakfast.

Plussat: Lovely location, comfortable if not a little dated room. Great water pressure in shower. Good parking. Friendly front desk staff.

Miinukset: Restaurant and snack bar were lacking soul. We took our custom to the sister hotel across the road.

Plussat: Location, mid-way between Palacio de la Magdelana and Faro de Cabo Mayor. Right next to Playa del Sandinero.

Miinukset: Staff on check-in could have been friendlier.