Sudbury hotellia

Plussat: Fantastic hosts Linda and Barry made us very welcome and an amazing stay, food was outstanding will be booking again

Miinukset: Nothing everything was exellent

Plussat: The Landlady was friendly and very accommodating. Nothing was too much trouble. Basket of treats in rooms for a small fee. Breakfast was very good.

Miinukset: Nothing

Plussat: We are three sisters who had 3 rooms, we stayed 2 nights, first time in Suffolk. We chose the location to have a relative join us at The Case for a luncheon catch up. We enjoyed a friendly welcome from Barry who escorted us to our rooms, which exceeded our expectations for the room rate. In the rooms was a lovely basket of goodies, on an honesty box basis. Also lovely gratis home made cookies on a daily basis. We were greeted by the lovely, warm hearted host Linda, for our evening meal. Linda was very attentive and made us feel at home straight away. Lunch with our relative was perfect, plus we then moved to the very comfortable conservatory/deli area where it was like home from home, we sat and chatted for hours, with Linda checking if we had everything we wanted. The food and service experience for our whole stay was exceptional (especially the freshly squeezed orange juice, a rare treat). Well done Linda and Barry, am amazing couple, we really enjoyed our stay with you and will definitely revisit you again. Barry's cooking and home made bread and cakes were all of a five star standard and delivered with a smile. We did not want to leave, The Case is an absolute gem, hats off to Linda and Barry. xx

Miinukset: Having to leave, we wanted to say longer.

Plussat: What a wonderful stay. We had the upgrade to the jacuzzi room and everything was top quality and clean. We then had a meal in the evening - 23rd December and it was perfect - roaring fire, delicious home cooked food and lovely service with Linda and Barry making us feel part of the family. It’s been running for over 30 years and we can see why!

Miinukset: There was nothing we didn’t like about the property.

Plussat: The host Linda and staff were lovely, the atmosphere was perfect and relaxing, the food was truly wonderful. What a great place to stay.

Plussat: Everything! .great dinner and breakfast, spacious room, the jacuzzi, Linda, the owner is lovely.

Miinukset: Nothing to dislike

Plussat: Everything

Miinukset: We love the case restaurant the staff are really friendly the food can,t fault it the room was fantastic

Plussat: Always fabulous stay with Barry and Linda

Plussat: Lovely spacious room, clean and tidy. Restaurant was lovely warm and cosy. We were made to feel so welcome.

Plussat: Everything. Warm, very welcoming. I felt like I was on Downtown Abbey

Miinukset: Absolutely nothing

Plussat: Location, gardens, room, staff ... all excellent.. what could I add ? 10/10 for everything.. I will be back xx

Plussat: Tom. The sitting room with Vino and spirits to help relax after a journey. An honesty box to pay for tipple very trusting and makes one feel appreciated. Honey the Labrador very sweet. Nice to see people stay somewhere dogs are welcome, thank God some places are still civilised. Place spotless. Lovely feel of a home, family photographs trappings of history and personal items make it really really homely. Breakfast fab.

Miinukset: Did not appreciate the photographs showing hunting big game, disgusting, times gone by yes, but still disgusting, quite unforgivable, NOT to be celebrated, put a damper on the stay for us. Stable bed room TOO HOT overnight.

Plussat: This is a wonderfully relaxing place to stay. Tom (the butler) is fantastic providing a discreet and effective service. Fab base for exploring Suffolk! Highly recommended.

Plussat: Beautiful surrounding, wonderful welcome.Extra touches of care. Amazing decor and attention to detail.

Plussat: A truly lovely place, beautifully furnished, gorgeous living room, very comfortable bedroom, excellent breakfast!

Miinukset: Nothing to dislike.

Plussat: Excellent friendly comfortable cosy And a five star plus breakfast.

Miinukset: Nothing

Plussat: Pianist in the Restaurant makes a great evening

Plussat: - room very spacious and clean - spa was very nice but lacking jacquzi, could do with a second pool as feels cramp with other couples in the pool -massage was very nice and very worth the money it cost

Miinukset: - lack of parking - no menu for gluten and dairy free afternoon tea - lack of breakfast choices

Plussat: Beautiful hotel with comfy bed and superb food

Miinukset: Breakfast took a very long time to arrive

Plussat: The ambience and comfort and layout

Miinukset: The room rate was quite costly and I was expecting a bigger room for £180 there was a deal that I couldn’t have even though I’d booked before the deal was offered.. the dinner was sparse and not much to choose from in main courses as beef had run out.. staff were lovely and bar had a good choice of drinks.

Plussat: It was a quaint property and comfortable. There was a good choice at breakfast. The spa is a bonus.

Miinukset: Beware because of the age of the property there are a lot of very low beams and one ran right across the middle of our bathroom. No number of warning signs stop you from banging your head!!

Plussat: Lovely old building, with a nice atmosphere. Polite attentive staff. Perfect location to explore the village and local area. Breakfast and evening meal both very nice and freshly cooked.

Miinukset: Parking in the hotel car park can be an issue. If unable to find a parking bay within the hotel or overflow car park the parking in the village is at a premium. Suspect this could be a real problem in the busy summer months.

Plussat: The decor and history

Miinukset: Parking and it is expensive

Plussat: We stayed for 1 night. We had a lovely room with a sitting area and the dogs were well catered for (they even got a little goody bag on arrival). The hotel staff were friendly and helpful. There were some lovely country walks nearby and the hotel was right in the middle of Lavenham so there were plenty of places to eat if you didn't want to eat at the hotel. The food in the Brasserie was very good and the service was of a high standard. Comfortable bed and we both slept well.

Miinukset: The room was on the main street - it wasn't too noisy but there was some traffic noise in the evening and morning. The bathroom was pretty small - it was very nicely done but ideally I would have liked a bigger bathroom. The hotel don't provide any mats or beds for the dogs so we had to use to the towels they had given us to dry them off as beds.

Plussat: We ate breakfast and dinner on 2nights and the quality of all food was excellent as well as being plentiful!!

Miinukset: The choices for dinner were somewhat limited and ran out early!!

Plussat: Lovely staff great location good food

Miinukset: It’s a bit shabby

Plussat: I thought breakfast was great from the cooked selection and the location of the hotel is really good for visiting lots of places of interest in the area. The staff were very helpful and the food we had in the restaurant at lunch time was very good with a wide selection of meals to choose from.

Miinukset: The breakfast was very limited on the cereals, fruit, yoghurts Danish pastries etc. Would feel much happier if there was a larger carpark to leave the car in rather than having to leave it on the front.

Plussat: The room, evening meal , and breakfast were very nice. The barman was very loud continuously, told every one that he hoped it would be a quiet night as he wanted to close early, which put a bit of a damper on the evening, AS IT WAS NEW YEARS EVE !!!!!! I think the best thing he could do on any occasions when customers want a nice evening, is to take he evening off, the rest of the staff were very friendly and helpful

Miinukset: loud bar man

Plussat: Nice room. Friendly staff. Good food. Great beers. Lovely walks through countryside.

Miinukset: All good

Plussat: Majority of staff very friendly. Good size room and bathroom. Clean and warm. Coffee nice. Easy parking.

Miinukset: Pillows poor quality and uncomfortable. Breakfast self serve limited..no prepared fresh fruit or preserves. Breakfast fair.

Plussat: The whole experience was very nice

Miinukset: Nothing

Plussat: Clean. Happy people. Lovely place. Beautiful host

Plussat: Nice size rooms. Tasteful furnishings.

Miinukset: Nothing. It’s fab

Plussat: Breakfast was fabulous, beds super comfy, staff couldn’t have been more welcoming and went out of their way to ensure we had a great stay. Full of character, lovely bar but with all the modern creature comforts.

Miinukset: Mini fridge in the room would have been handy

Plussat: Very warm and cosy

Miinukset: Nothing

Plussat: Comfy large bed, nice decor, cosy room

Miinukset: Road was busy but didn’t bother me too much. Rooms could be better sound proofed, could hear next door.

Plussat: Breakfast was good - food generally was very good. This is a pub with rooms - don't expect hotel facilities. We stayed at Christmas when EVERY square inch of the place was given over to eating xmas lunch - there was nowhere to sit except at your designated table or to go to your room - it would have been nice to have had somewhere to relax after lunch - probably better to be here in the summer. Service for xmas lunch was excellent - thank you! Ellen?!

Miinukset: We didn't complain because it was Christmas but.... 1. Cleaning was dubious - sweet wrappers on the floor of the room (not ours!) Random hair grips too! Tiles on wall by bath in shower area had a lot of scum on them.... No bathrobes....or even a chair to sit on... 2. Lukewarm reception from manager of our puppy (which had been pre-booked in as they say they welcome dogs on their website).... "dogs not allowed in the restaurant" Well ok ..and we didn't particularly mind but that's where breakfast was set up Xmas and Boxing day and it wasn't as if there were carpets in the restaurant that could be ruined... his attitude -especially Boxing day morning - rather annoyed me.. but the other manager was lovely and let us use the restaurant for our breakfast thankfully. BTW our puppy was beautifully behaved! 3. Rooms were extremely small - check the size before you go if that would bother you. There was nowhere to sit (apart from the bed) or even to put out makeup etc. We had room 8 and every time the next door room switched on their shower, the pump (I guess) made it sound as though Concorde was about to take off in our room ! 4. It wasn't particularly cold during our stay unfortunately, so that was probably why the log fires were not kept going all afternoon and evening - which was a shame as it gives such a lovely atmosphere - dead fires are not very cheery. I think my expectations of this place were too high, as I had relied on the reviews - if I hadn't had such high expectations it would have been fine. It was ok but we would not book this place again.

Plussat: Beautifully decorated old building with excellent fittings

Miinukset: Pub sign being illuminated all night and shining in the bedroom

Plussat: Very very clean, you could eat your dinner off the toilet floor! Spotless! Bed was made and bins emptied daily. The bar was lovely and not too pricey, the fire was cosy and warm.

Miinukset: There wasn’t enough milk left in the room for tea and coffee, 4 little cups of the uht and considering I paid over 300 for two nights I’d have expected some more milk! We would have loved to have eaten there but it was a tad pricey for us. Even though we paid so much for the room breakfast wasn’t included and was an extra £15 for us each, which we didn’t get in the end as there was other eateries close by.

Plussat: friendly and helpful staff. well-prepared meal.

Miinukset: No heating in the bedrooms. Fire in the dining room was not working. Bathroom was inadequate.

Plussat: Nice friendly staff, nice breakfast, easy yo park!

Plussat: Loved the friendly staff and the hotel was set in a lovely location with excellent food and drink.

Plussat: Staff were very helpful. Food was very good

Miinukset: Room was very small. Shower room was old.

Plussat: The breakfast was brilliant, a great choice at a very reasonable price. Dedicated team on hand throughout the stay. The area is great for food and drink with some decent clothes shops, cafes, etc too.

Miinukset: Overall a fantastic stay and couldn't fault it. The market is on a Thursday and Saturday so be aware you may be woken up by the setting up of stalls as it is just outside the hotel. Loved having a look at what the market had to offer though, from fresh fruit to handmade furniture.

Plussat: Overall it was a really nice room and comfortable bed. Excellent shower and nice standard bathrrom. All very clean. Nice breakfast included which made it very good value.

Miinukset: We were asked for ID which we werent forewarned about so it caught us on the hop.

Plussat: Great location in the high street. Lovely family room with two separate rooms, very comfortable beds, TVs and tea making facilities. Excellent continental and cooked breakfast included in the price. At just over £70 for the night for three of us it was exceptionally good value for money. Highly recommended, we will definitely come back.

Miinukset: Nothing, everything was perfect!

Plussat: Warm, comfortable, great service and a fabulous breakfast. At a very fair charge and slap bang in the town centre.

Miinukset: Could not fault anything

Plussat: Good value for a stay in a nice area.

Miinukset: Only big enough for a single bed

Plussat: Lovely and peaceful, staff are spot on and lovely

Plussat: Clean , warm and cosy , quiet and very comfortable

Miinukset: Nothing

Plussat: Nice quiet comfortable property. Clean and nice and warm on a cold night . Good value for money and will definitely recommend. Many thanks for a lovely place to rest my head xx

Miinukset: Nothing

Plussat: Jane was lovely and helpful, particularly as I'd messed up my booking. We we're able to check in early. The place was immaculately clean and great value for money. The complementary biscuits and bits were a nice touch. Being able to have a glass of wine/ fish and chips on the patio was a bonus. Great location for mini break.

Miinukset: Nothing

Plussat: The hotel was really nice as always and the price for B&B was just fantastic.

Miinukset: There was nothing I didn't like.

Plussat: Love The Mill fabulous location we are repeat visitors

Miinukset: Lovely hotel but becoming a little tired in parts could do with re decorating / painting of principal areas

Plussat: Very good breakfast and splendid location.

Plussat: Nothing

Miinukset: Unhelpful Staff Cobwebs in the bedroom Stained shower

Plussat: The family room was a good size

Miinukset: Not enough places to sit in bar

Plussat: Food was excellent, staff all wonderful a really great place to stay and enjoy the walks on the common

Miinukset: All good

Miinukset: Wonderful hotel. Idyllic setting. Helpful staff. Excellent food, even had a Vegan menu. Clean, comfortable room. 5 stars

Miinukset: A pad I could enjoy with Wi-Fi, television, comfortable bed with decent bathroom facilities. A getaway for a weekend.

Plussat: Very comfortable for overnight stay

Plussat: Room spacious and warm. The staff friendly and helpful. Relaxing atmosphere. Just excellent.

Miinukset: Having to come home!

Plussat: Yes all good....quick and enjoyable...

Miinukset: It may seem a strange comment , but the lighting was all very low - winter mood effect! Applicable for the season - but particularly in the room,no light was strong enough to easily read a newspaper or book. I would have preferred a reading light rather than a bed side lamp which simply wasn't good enough.

Plussat: Nothing was to much trouble for the hotel staff, nice and clean plenty of room in the restaurants.

Miinukset: The room floorboards very creaky room quite noisy, cooked breakfast could have been better.

Plussat: Helpful friendly staff,comfortable room where everything worked.

Miinukset: Very disappointed with breakfast. There was nothing on the buffet replenished; no pastries, no fruit, no orange juice 45 mins prior to end of service. Had a long wait for cooked breakfast but it was good once arrived.

Plussat: Lovely old place, very comfy bed. Great breakfast in the morning. Lovely meal at the party in the evening.

Miinukset: Soooo noisy! It sounded like there was a generator in our room! We don't know what it was but really noisy all night. The room was freezing when we walked in as the radiator was not on. We turned it on and it needed bleeding twice. The bathroom was cold and the window was covered in mould. The light in the bedroom was covered in dust. Only two tea bags, no decafe coffee so we had to share a tea bag in the morning and the evening.

Miinukset: No tables 4 us to eat an evening meal had to go to rivel pub not good business some members of staff not helpful

Plussat: The staff were extremely helpful and very friendly

Miinukset: N/A

Plussat: Staff were excellent, knowledgable and helpful. The fire should have been lit in the bar and the steak and ale pie was sold out by 8 pm on Pie Night. The Mushroom and Ale pie pastry was hard as a brick!

Miinukset: More pies on Pie Night!

Plussat: The room was comfortable

Plussat: We liked that it was cosy warm and clean!! Also easily accessible to the town centre.

Miinukset: Beware the shower!! Shower tray slippery and water pressure very inconsistent so watch you don’t burn yourself and don’t expect a gush of water!!

Plussat: The cleanliness - very comfortable bed - loved the decor and bathroom tiles. Close to the town & very freindly staff. Good value breakfast - we would definitely stay agsin.

Miinukset: Nothing

Plussat: Lovely big room. The staff accomadated for me and my little one. Comfortable stay.

Plussat: Beds were comfortable, quilts were good.

Miinukset: Bathroom could do with better cleaning schedule, I had to clean the mirror and walls were covered in water marks. Handle broken on door so couldn't close properly, wet room but no shower curtain so unable to use shower. The 'wardrobe' was a wall hanging with only one hanger!

Plussat: Price and location was great. Ease of no keys a bonus aswell. All good very impressed

Miinukset: All good

Plussat: Friendly and helpful staff. Lovely clean room and very reasonably priced.

Miinukset: There was no wardrobe, only a hat stand and also no hairdryer, which is most unusual. The coffee was luke warm and then heated up in microwave, though still barely any hotter! The shower was scalding hot, unable to regulate temperature as controls were rigid and wouldn’t budge. However, on going downstairs to report this, the lady came immediately and after some minutes managed to rectify the problem with the jammed temperature control button. Very apologetic and friendly.

Plussat: Very friendly staff

Miinukset: The hangover

Plussat: Maintained the uniqueness of a listed building but ensured comfort and a very welcoming experience

Miinukset: No fault of the of the people but unfortunately outside early road noise was a little annoying

Plussat: Breakfast was exceptional and the member of staff (Greek/Cypriot) was excellent

Plussat: The owners were very accomadating good service from them. The food was excellent

Miinukset: The room was smaller than in the photo the bathroom could have been cleaner was a bit shabby. The heater didn't work in the bathroom but we were offered another room.

Plussat: Room was nice and spacious with single bad in attached room and sofa bed for the kids. Nice breakfast included in the rate

Miinukset: Old building is not sound insulated so if you want an early night on Open Mic night then it is a bit noisy

Plussat: Friendly helpful staff Food basic but good standard

Miinukset: No heating. Room was cold

Plussat: Hoists excellent and knowledge about area was great, great people do all they can to help, excellent grounds and walks for my dog, caring and giving hoists

Miinukset: Nothing

Plussat: Owners nice . House nice just in bad state of repair.

Miinukset: No tea / coffee making facilities. Rooms cold. No tv Only 1 plug in bedroom under the bed. Poor breakfast .1 boiled egg.2 small pieces toast.In kitchen with the owners. Couldnt get a taxi to go there after 11.30pm

Plussat: Lovely place to visit. Very comfortable bed. Lovely host. Thank you

Plussat: Wonderful hosts, we really felt part of the family. Home-made bread for breakfast. Lots of interesting conversations to be had. What more could one want? Fabulous place and it was ideally situated for the event we were attending.

Miinukset: There was nothing that I disliked. We shared a bathroom and toilet, because we preferred the room that was not en-suite. The other room has those facilities - so I guess it's up to you, the traveller, to choose (if Bulmer Tye House is not full up)

Plussat: The quirky aesthetics and amazingly friendly staff.

Plussat: Close to Sudbury

Miinukset: Old

Plussat: Kettle etc would be nice in the room for greater flexibility

Plussat: Beautiful Georgian country house furnished to a high standard matching the era . Hosts thoroughly charming and welcoming .

Miinukset: Nothing to fault