Hotel HD Palace

The location is good. Just 20 min. walk to Taipei 101. And at the entrance floor there is good bar&restaurant, no need to look other...

I was in the 8th floor and when you come in there was irritative damp smell in the room. Although I opennes the windows it did not go away. However my friends stayed in another room, and they were lucky that no smell in the room.

完全不配四星

On the check-in day, my wife and I accompanied her mother to the front desk and the lady was very nice, saying all three of us can feel free to come enjoy the breakfast. We were quite pleased, then we sent my wife's mother to the room. However, today's story is about the manager. It is the check-out day and we plan to have breakfast all together, knowing that we were promised by the front desk lady to do so. Seconds later, another front desk lady walked up and said we were to be charged for additional persons for breakfast. This was not what we heard on the arrival day, and therefore we quarreled over this for minutes. It was a bit late for airport bus and we decided to get baggage and check out. By the lift, a manager, who dressed elegantly, said loudly as if she intended to be overhead "(in Chinese).... oh come on, it's just for food....". With those unpleasant words and manner in mind, I came back to the front desk again and explained to the staff and the manager about possible misunderstanding on both sides, and said this should be made publicly on TripAdisor etc. The manager kept behaving condescending to us with her educated smiley face. "Go ahead. Please.". Then I tried to take the manager's name politely. "I am the boss here." She did not give her name (perhaps she really is the boss). I think the role of her position is supposed to make settlement for any conflicts/misunderstanding. But what she acted and did totally stir up our arguments. Furthermore, this destroyed my wife and her mother's last-day mood. I was disappointed about this. I will search harder for hotel next time.