Thiruvananthapuram hotellia

Plussat: The food as always was excellent and the rooms spacious

Miinukset: The wait time for room service.. check ins were very high. We waited over 3.5 hrs for being checked in whilst we held a confirmed early check in.

Plussat: I believed the meals were very good, but for a resort the selections were quite limited.

Miinukset: All of the restaurants were outside only, the bathrooms while attached to a nice air conditioned room, were outside, and very hot during my stay.

Plussat: The restaurant was awesome. A short walk to the private, scenic beach, truly memorable!

Miinukset: Perfection cannot be improved upon!

Plussat: View

Miinukset: Location

Plussat: Everything was good

Plussat: The food at the restaurant was outworldly and the place itself is so serene and peaceful. There’s no better place to spend a couple of days if you’re looking to escape the hustle and bustle of city life. Couldn’t have asked for a better retreat truly.

Miinukset: The pathways could be a bit more lightened. It gets quite dark for night strolls within the property.

Plussat: We went two couples booked the same category room and my friends paid much less. They booked after we had.

Plussat: Clean property, nice view and spacious surroundings

Miinukset: Staff a little aloof.

Plussat: Very welcoming staff, good food and drinks beautiful location.

Miinukset: Could plan some more activities for children.

Plussat: The manager was very friendly and very informative

Plussat: Good and cosy place good service

Miinukset: .but diner bufe is expensive near 900 but not that much atratctive. morning breakfast is ok 450 but still some day only veg. some day one non-vegetarian curry.

Plussat: Friendly staffs, clean, comfortable and delicious food

Plussat: Swimming Pool and its location... Easy to access all the tourist spots around TVM..

Miinukset: Car parking.. Car was full of dusts and dirt after valet...

Plussat: Location is good and specious room

Miinukset: Compared to the rate, it is not that great hotel

Plussat: Jim and pool

Miinukset: South indian idli and related chatnis are not tasty..

Plussat: I just join coz of swimming pool & gum was there

Plussat: Location,pricing and amenities. Separate veg &non veg restaurant Courteous staff.

Miinukset: The automatic door closure is a nuisance for the washroom. The washroom step isn’t smooth ,can injure your foot. The staff is polite and courteous but need to be more professional.

Plussat: Fantastic location. Clean rooms. Comfortable bed

Miinukset: Lack in warmth by the staff. Breakfast not at all up to the mark for a property of this stature

Plussat: Food they have to work on alot.Basic stuff like dosa and other things need improvement

Plussat: Food was excellent, service was great, staff was very helpful and friendly - we exchanged email addresses and lists of our favorite music, the grounds were well kept and beautiful with a variety of fruit trees and herbs.

Miinukset: Cold beer, except it IS an ayurvedic health retreat, so that may be out of line. There isn't much you could want for.

Plussat: It is a simple Ayurvedic hotel - peaceful and quite. We got three pool facing ac rooms. The food was healthy - made to order. It was very clean and no mosquitoes

Miinukset: The beds are little hard and stiff. The vibes are of an Ayurvedic clinic. Clearly check whether you're taking AC/Non Ac Rooms or they will charge extra

Plussat: Hyväntahtoinen henkilökunta, ilmainen lääkärikonsultaatio, ruoan sai huoneeseen ilman lisämaksua, puhdas uima-allas

Miinukset: Lakanat olisivat voineet olla puhtaammat ja lämmintä vettä tuli minimaalisesti.

Plussat: Great friendly service. Staff were very helpful. As a solo female traveller I felt safe and well looked after. The food catered for my dietary needs (I am vegan). I hope to return another time.

Plussat: The people who worked very hard to ensure we had a seamless stay! The pool was excellent. I lost my phone the very first eve coming back from the beach, they went great distance to assist me find my phone in the middle of the night. The service is priceless.

Plussat: I just have good words of my days there. All the stuff are very welcoming and helpful. The place is like an oasis and it’s truly and ideal place, green and peaceful. It’s perfect for treatment or even if you want to stay day a couple of nights to disconnect and have some good massages. They also have a restaurant, with lot of varieties of food and sooooo good! Rooms are very clean, with view to the swimming pool and garden. Also would like to point how helpful and nice is Ginu the driver, he can help you to plan your trip and recommend places to visit around!!!

Plussat: The breakfast is very nice and location is fine

Miinukset: Shower flow could have been better. The pressure of water is not sufficient to take bath. Big shower with very less water pressure. AC also functions insufficient.

Plussat: Everything Restaurant set with magical views Room super cool Friendly guys

Miinukset: Not sure

Plussat: Location, staff, food, service

Plussat: Reviews about kind and friendly staff together with really tasty meals are very true. I like treatments very much.

Miinukset: Area is slightly noisy as it is close to local village. It would be lovely if they can play any quiet meditation music in the area. Very noisy check-in for new guests arriving very late night, staff woke up half of resort.

Plussat: Vrey nice hotel. Nice staff n good food

Plussat: The food was excellent... buffet style but loads of good options and very fresh. The bungalows are the perfect size with a nice hammock outside. Ask for sea view. Aryuvedic treatments are excellent and not too expensive. Staff are very helpful and eager to please.

Miinukset: The ocean is very strong at this location and it is difficult and a bit unsafe to get into the water although the lifeguards watch and direct you. We found the bed mattress too firm for us. Yoga is not included in the price..10 Euros per session.

Plussat: Location Staff Facilities

Plussat: Friendly welcoming and reception. Highly recommended.

Miinukset: Food and breakfast were not my favorite.

Plussat: Perfect place for having Ayurveda treatment & relax by the ocean!!! Thanks a lot, we'll come again!!!

Plussat: From the moment we arrived all of our needs were taken care of in a very professional and efficient manner. All staff were friendly, reliable and professional. I also had a 3 day rejuvenation package which was absolutely out of this world. By the time of check out my skin was glowing, my frown lines had completely disappeared and I felt more alive and energetic than I have for a very long time. I will definitely return only next time I will complete a 10 day Ayurvedic treatment package, maybe longer.

Miinukset: The beach is absolutely beautiful but not a relaxing experience due to the traders approaching every 2 minutes. There was 1 family with 3 lively children who were allowed by their parents to run around in the restaurant at breakfast time. This was dangerous as guests were carrying hot beverages/food back to their tables. There didn't seem to be enough staff in the dining room at times.

Plussat: The ambience of healing permeates this place. It is an abode of serenity, dedicated to your well- being. Somaltherum is a sanctuary in Kerala dedicated to your health. Every aspect , from the dedicated staffers, to your food (which is considered to be part of your healing), to the Ayurvedic herbs and pastes is well- thought out and dedicated toward you and your healing. Every day, yoga class & meditation is built into your schedule at no extra charge. The food is fresh and laden with prana ( life-force), much grown on premises or locally grown. Ayurvedic medicine is natural. Here at Somaltheerum, your senses are bathed in nature like the colors of the abundant exotic flowers, which are everywhere. The scent of the jasmine from bushes near my cottage permeates the air. And the birdsong is amazing: jungle birds salute the dawn outside of your cottage. Perhaps they are chanting to the Creator who imagined such magnificence in the beginning. Everything whispers Shanti (peace) to every aspect of my being: Body, Mind and Spirit. Namaste, Somaltheerum. See you next year! Arrividerla!

Miinukset: There was nothing that I didn't like! All superlative.

Plussat: Location, beach, staff, support, treatments, doctors and therapiest

Miinukset: Lighting, bathroom, dirt on the beach

Plussat: The beach and landscape

Miinukset: Entertainment and more friendlier expressive staff

Plussat: Magic spot by the beach. Nature, comfort and amazing massages and therapies. Food is delicious and vegetarian, healthy and great. It was my second visit to this heavenly place

Plussat: From the moment we walked into Viana by Taj, Trivandrum, we were given great service. Thank you to the entire staff for an outstanding stay! Beautiful hotel. This is why we always book with Taj hotels!

Plussat: The rooms are spacious and clean with a great view Food was excellent Easy accessibility to attractions Getting to and from the airport is easy

Miinukset: Not much

Plussat: The Staff was really good and the food.

Miinukset: Got the wrong Breakfast before we left back to Mysore. Wanted breakfast for 4 people in my family only got 2, the bread was not even fresh the fruits were smelling bad. Communication skills is a must between the staff and I'm really disappointed and had to stop on the way to have breakfast.

Plussat: Good

Miinukset: Asking For payment each day 12 0 clock

Plussat: Hospitality and room was very clean and well maintained. House Keeping and Room service guys were good. Quality/Taste of Food was good.

Miinukset: Toilts need improvement. There should be a hand shower.

Plussat: Pay your employees well so they are motivated to come to work and inturn care for their clients. Please dont try to make all the money by having ur employees upsell and give them pennies in return. Cleanliness is godliness Please keep.ur rooms clean and clean the sheets on a daily basis so there are no stains I was charged more on my first reservation cause they could not honor my reservation I wasted my minutes to call booking .com then they matched the price It is very unfair that u can ged people.for having 4 people and ur website does not allow us to select the number 4 when u have only 2 suites in yo our property how do u expect people to stay With this h all use and charge extra. This is not the right business practise

Miinukset: Pay ur employees and dont over charge ur customers

Plussat: Staff was helpful and courteous! Good spread of breakfast.

Plussat: Property was good

Miinukset: All was well

Plussat: Value for money @ heart of Trivandrum. Clean rooms and staff was very supportive

Plussat: Great service and facilities. Very clean and well designed. Multi sockets are provided within the room. Will definitely recommend.

Plussat: Friendly Staff. Clean Rooms. 5.9km from AirPort (Uber taxi 138 INR)

Plussat: Location near airport. Very convenient.

Miinukset: It was tired. Sheets were scratchy.

Plussat: Best pool shower I've every seen

Plussat: Was told can get upgrade but did not get As they hv different person handling us so they don’t Comm to each other

Plussat: Location is very convenient for airport and room is good value for money, nice swimming pool and restaurant area.

Miinukset: The food was disgusting - chicken was undercooked in the pasta I ordered.

Plussat: The attitude of the staff and property overall was excellent !

Miinukset: We found everything good

Plussat: Location, Pool, Bed and Ambience

Miinukset: Food menu option

Plussat: Nice place with swimming pool next to the airport.

Plussat: Very good service from this hotel. Especially from the server Jothi. She accommodated all our needs during this stay and made sure we had everything we needed. Would definitely recommend staying here!

Plussat: It was good location wise for my purpose of visit

Miinukset: Power points are run down

Plussat: The staff were accommodating and receiving, and the facilities were generally clean.

Miinukset: One of the staff had stollen AED250 from my wallet, which was kept inside my bag in my room. After discovering the theft and reporting it, the actions taken by the hotel were nil.

Plussat: The greeny atmosphere

Miinukset: Long distance between reception and room. Beach very far from resort

Plussat: Super clean and well maintained

Miinukset: Food and facilities

Plussat: Location was excellent. Food was very nice. Restaurant staff was very courteous.

Miinukset: Spa facility needs to be upgraded as the spa rooms were stinking of oil and they were not at all in-line with overall property. Spa doctors & staff need not give a municipal hospital effect. This facility requires serious improvement.

Plussat: Amazing location and environment and facilities.

Miinukset: Front desk could have been better. Called for room clearance couple of times and had to remind again. WiFi could have been better. Better options for buffet.

Plussat: The property is no where close to beach, expensive food not worth, even if u spend 10k not even one water bottle complementary .on check out day no water complementary so mean service

Miinukset: Beach is no where close one kilometer away. No beach view resorts it's like we see in telescope. Please don't go by photos posted on website.

Plussat: It’s beautifully landscaped

Miinukset: The beach is a bit away

Plussat: The property is well maintained and the sea facing heritage villas had excellent views.The food was of good quality and freshly prepared on order, the staff were lovely too. We had a wonderful stay overall. Would definitely recommend a stay at the Travancore heritage for a tranquil getaway!

Miinukset: The towels,bedsheets etc need an upgrade ,the kettle provided had a broken lid which leaked while pouring water. The staff at the Ayurvedic spa felt overworked,rushed in their services and not interested in what they were doing even at the start of the day..was definitely not a relaxing experience

Plussat: Location and ambience

Plussat: It is a beach front property. Hence very beautiful views but not worth the suffering that too by paying!

Miinukset: We had the worst time of our life there. When our luggage reached from reception to room, someone had tried tampering with the lock of the luggage and managed to open one side but couldn't open the other half. The lock was damaged. The first night we woke up in the middle of the night to find more than 20 bed bugs that bit us swollen. Their staff came and inspected the crawling bugs and told us to change the room at 3 am. Despite the ordeal, next morning the manager told us that we must have mistaken bed bugs for some other insect instead of a sincere apology! Their pool is not well maintained and their service is super slow. The lockers provided in the rooms are locked so it cannot be used. The worst part about the resort is the way the staff handle situations. The manager is super slack and doesn't give a damn about customer satisfaction.

Plussat: Location is very good.

Miinukset: We are very happy.

Plussat: Shower issue in the toilet .

Miinukset: Power cut and tripping of the electricity .

Plussat: Ambience of hotel is nice, 2 swimming pools and lovely views. Rooms are clean and comfortable.

Miinukset: I paid for the all inclusive option and food / drink options are very limited - this only includes buffet in the main restaurant and does not even include water during these meals, nor food in the other restaurants (on the beach). The website is misleading about what is included & this is actually a rip off. Drinks are very expensive and be careful not to get ripped off when they offer you water and bring you the international option which they will charge GBP5+ for. Also disappointed that I had booked a superior sea view room at additional expense and was given a room with twin beds, and a very dated and unclean bathroom. Friends staying the garden view rooms at a lower cost had much nicer rooms with a sea view and double bed facing the sea. Very disappointed with the room given the cost of my stay.

Miinukset: in room dinning menu should have more options

Plussat: Staff were amazing and so accommodating. We had to change rooms and they were very helpful with that

Miinukset: As this is a 5* property, all rooms should have 5* quality, this is something they should and can easily fix

Plussat: Breakfast was delicious, with a beautiful view of the sea.

Miinukset: I booked through booking.com, though the room was booked for 2 adults plus 1 child with free genius breakfast. At the the time of checkin staff informed that breakfast is only for 2 adults.

Plussat: It’s the best in Kovalam. The staff is excellent

Plussat: Excellent location, food and service. All staffs were friendly. Child friendly atmosphere with kids play area etc. Will definitely recommend. We will definitely come back.

Plussat: My sea view balcony

Miinukset: The room bed is not so good .

Plussat: The service was great, really warm and genuine. The decor is lovely and the communal spaces are a pleasure to lounge around in although my private balcony (superior beach view room) was great too. Enjoyed the food at the Terrace restaurant. Not cheap by Indian standards obviously but reasonable relative to room prices. And the entertainment was great.

Miinukset: Nothing I didn't like I would however like to see some environmentally friendly initiatives for example having boiled water in the rooms (as they have in the restaurant). I had about 5 small bottles everyday.

Plussat: Staff, very polite and well mannered, excellent food, well kept property...

Miinukset: Bathroom had health faucet to the left which is quite surprising! Food was average

Plussat: Good Breakfast with reasonable choice and spread.

Plussat: Roof Top Restaurant and hospitality

Plussat: Good staff

Miinukset: Small old room...needs renovation

Plussat: None, really nothing I liked about this hotel!

Miinukset: I found the duty staff at the reception very rude, unprofessional, do not attend things on time and very laid back. I was told a double bed will be provided but found two single beds in my room. When I called the manager insisted and kept saying they have no double beds but single and king beds. I asked him to change to a room with a king bed he said 'No'. He later agreed they would join the two single beds to make a double but never came. I was using the same face towel for three days. I literally begged to get a new face towel the third night I was there. The area has no good restaurants so guests are forced to use terrace restaurant. When I arrived I had 6000 rupees which I exchanged from the airport. I was planning to exchange money next day. However, the receptionist and duty manager demanded I get access to the room only after I pay the whole 3 nights rent. Finally they agreed to give access to me when I paid all the 6000 rupees with me. I had no money left even for my dinner. Later, I approached the reception and asked if they could exchange some money for me to have dinner but they refused. This was a terrible hotel and main staff are unprofessional and rude.

Plussat: Nothing

Miinukset: Poor maintenance , property gets old

Plussat: Location was good

Miinukset: Poor staff. Need training in hospitality. Especially the front office staff

Plussat: Staff is very polite and helpful ! Good food and service at their buffet and ala carte restaursnts and concierge was very helpful in our local tour arrangements ! Very clean hotel ! There is a room to improve for more excellent standards

Miinukset: Just the amenities provide such as toiletry bath towels bed linens can be much better

Plussat: Special mention to the Pool Area. It was 100% HYGIENIC and nothing to say more. The hotel is maintained very well. ""Special Kudos to the staffs and management"" Especially kids enjoyed very well in and around...

Miinukset: Nothing to mention..... Because it was a pleasant stay for us in all manners and no bad comments for us.Really liked the premises of SP GRAND DAYS.

Plussat: Location is convenient

Miinukset: Breakfast

Miinukset: The maintenance of bathroom fittings etc needs improvement.

Plussat: Staff at restaurant Option's went the extra mile to prepare special requests for food, such as Appam and Parrata

Miinukset: flights in and out of singapore are once a day (arrive/depart late at night); would have been great if room charges could match to timing of flights

Plussat: Friendly service

Miinukset: TV choice of channels

Plussat: We originally booked for one night only because we wanted a hotel by the railway station but we ended up staying for four nights because the hotel was comfortable and in a good location. The reception staff were very knowledgeable and helpful and the doorman looked splendid in his uniform and headwear. In fact all the staff looked very smart and they were always smiling. Our breakfast was efficiently served by Samil who also had a wonderful smile. The food was healthy and delicious.

Miinukset: We were grossly irritated by the repetitive mood music in the public areas.

Plussat: We went for dinner ... ordered Gobi/potato /Adharak dish. it came with potatoes and adharak and very cold. and it took half an hour to give that .. Next morning went for break fast. asked for coffee came after 15 minutes virtually cold. and in the both occasion the restaurant was empty. there were 5/7 staff but service was pathetic. will never suggest to anyone again

Miinukset: Poor Restuarant service and food.

Miinukset: Very nice restaurant & friendly Staff .

Plussat: Its good for 1 night stay, value for money.

Plussat: The service was the surprise. The food was let down for me the breakfast.

Miinukset: Good response from the staff . Was very satisfied with the service.

Miinukset: When i asked for something, the response was very poor. very much delayed. Twice sometimes thrice also i asked to get the things. This has to be changed. Apart from this MINOR discomfort, the stay was very comfortable. ACCESSIBLE location. COMFORTABLE stay. TASTY food. FRIENDLY staffs.

Plussat: Good breakfast

Miinukset: The food was not up to level, buffet was not at all fresh ,it was cold and not fresh ,asked about this to staff,

Plussat: Good breakfast. Good location. Room service was cooperative and gave us early morning breakfast at 4:15 AM.

Miinukset: Air conditioning had problems and was not cooling adequately in spite of several visits by the electrician. Free wifi did not work and I ended up using my 4G data. Staff was too eager to take the full amount as advance payment on arrival, as if they did not trust the guest. Rather strange and unusual for a 4-star hotel.

Plussat: Location Near My wife house

Miinukset: N/A

Plussat: I likes the rooom and i really liked the film where you enter the hotel. Very nice with all the different att objects!

Miinukset: I död not like that in the weekend when i was visitin the hotel they had different nog paryies so the swkmminpool was closed. Thé swkmminpool was the biggest reasom sju i chosed this Hotel..Mao i Only got to swim Ones ...

Plussat: Excellent food and service..

Miinukset: Food is bad. Everything is cooked in coconut oil

Plussat: great food, staff and comfort.

Miinukset: in genuine cases be a little flexible with bookings/reservations

Plussat: Only the fact that the prgm we were attending was being conducted in this hotel.

Miinukset: Customer service.

Plussat: The hotel was very nice. Staff was very friendly and helpful.

Plussat: Good customer service

Miinukset: All good

Miinukset: AC NOT WORKING, HOT WATER ISSUE, NOT AT ALL PROFESSIONAL !

Plussat: The breakfast buffet was great. Amazing Kerala food.

Miinukset: The room was quite small. As it was raining, water leaked through the closed window onto the floor. Electric kettle in the room did not work.

Plussat: Friendliness of the staff

Miinukset: Front desk had no clue about my booking. At last she managed to get the details from their back office.

Plussat: Check in was fast. Food is really good. Buffet is really fantastic for the price

Miinukset: There is no menu card in the room for ordering food (room service) There should a kettle and Tea/Coffee. Especially when we need to drink in early morning. Suggest to keep morning breakfast as buffet as it takes time to get the order.

Plussat: The food was good. Enjoyed the steamed banana and vegetable curry for breakfast. Kudos to Mdm Kanchana Patrick, the manager.

Plussat: Good location and very tasty food

Miinukset: Too old interior esp furniture...no proper water supply in toilets..

Plussat: Good location and a clean property

Plussat: Liked the staff as they were very friendly,we could not speak their language, they spoke English well enough to have a good conversation and a giggle. The beach further along the road was stunning and not too busy. Thankfull for the swimming pool as it was too hot to sit out in the sun for long. A tidy garden and drinks besides the pool. Room cleaned every day, fresh sheets and towels every day. Staff were very helpful. A good budget hotel. Lovely sights nearby and loved to watch the villagers go about their business.

Miinukset: Could have done with somewhere to sit outside to have breakfast and or a snack during the day. The pool was in disrepair but they had measured up to tile it all afresh while we were there. I love to swim in the sea but the current was always too strong and large waves , nobody was seen paddling or swimming in the sea while we visited.

Plussat: Staff were excellent, food was good. Very enjoyable trip will possibly return 2021.

Plussat: Almost everything, cleanliness, service from staff and management. Ayurveda treatment was fantastic. Food was good. Staff couldn’t do enough for you. We like to drink fresh coconut water and they would make sure they get it for us everyday. Fresh lime soda was made at least 3 times a day as that is what we like drinking.

Miinukset: I think everything was good just there was not a lot by the hotel as I like to walk and browse in shops.

Plussat: Excellent location, food and staff

Miinukset: Nothing

Plussat: Breakfast included a good selection and was combined with good service. really liked it.

Plussat: Huge and beautiful property. Staff was helpful and the beach close to the resort is one of the most beautiful beaches we have ever visited including our foreign trips.

Miinukset: Neighborhood slightly unsafe after being dark. Till evening there is no problem.

Plussat: breakfast was excellent

Miinukset: Room cleanliness....

Miinukset: Away from beach

Plussat: Good ambience

Miinukset: Building is old

Plussat: Lovely pool & gardens, pool could do with some maintenance as could the rooms but this appears to be a consistent standard for a hotel in this price range. The staff were amazing & truly couldn’t have made my stay any better, shame I couldn’t stay longer. It’s a quiet location not much to walk too but perfect to pop your feet up around the pool & chill. Veg jalfrezi was amazing in the restaurant, just a shame I was the only person eating & there was no music for ambience.

Miinukset: The shower head that didn’t fit properly but I’m being picky.

Plussat: The furniture is old, rooms are shabby, walls are dirty.This is not expectedd of a Club Mahindra resort. Even in the restaurant empty dishes were not refilled for a long time.

Miinukset: Rooms, Management

Plussat: Nice pool, big walking green area, fine trees and soothing environment so peaceful

Plussat: Nothing really

Miinukset: Poorly maintained rooms Worse than most local cheap hotels Bathroom & toilet appalling

Plussat: The rooms were very bad. We had to change the room. But still not very good

Miinukset: Kannan had promised me that he will change the room but only promise For membership too the Mumbai guy Aniruddh gave me a quote in writing but went back on his word

Plussat: Location and the property was good

Miinukset: A/C was not working properly, room service was very poor..u have to wait 1 1/2 hr for a coffee.... there is no one to attend or to carry luggage ..very poor service with high pricing

Plussat: Property is clean and decent

Miinukset: 1.Staffs were not that friendly 2.The fun zone is small 3. Too expensive for the room 4. Basic amenities only ( no toaster, iron board, or a dry kitchen in room ) for 6k. 5. few staffs are unclear and non friendly

Plussat: The property

Miinukset: Attitude of staff , poor food quality which is very highly priced, ( folks one simple non veg burger costs Rs 1350... which included gst and 12% service charge for not giving any service