Thonon-les-Bains hotellia

Plussat: Beautiful Belle Époque property and grounds. Great spa and treatments with nice scenery

Miinukset: Unfortunately they didn’t tell us we needed to check our 12 y old boys into kids club so we sent them there when we went to the spa and they were turned away - the club didn’t tell them they could go to the hotel area w a game arcade - and then they had to pay extra for that! Also the tapenade and salmon starter in bar was not good nor worth the money. Otherwise it is a beautiful place and wonderful escape.

Miinukset: The hotel was empty, nevertheless they assigned us to a handicap room where the shower enclosure does not work and the bathroom is filled with water each time you take a shower! Upon complaint they tried to get us to pay to upgrade to a more expensive room instead of solving our problem. When we refused they finally gave us a normal room in the category we had booked.

Plussat: too expensive, did not take

Miinukset: the pillows, had to ask to change into orthopedic

Plussat: Magic moment for the new year eve. Special end of the year deco, vip gifts in the room, private fireworks at midnight.I knew the place from before. A palace within a huge park overlooking the Lac Leman Amazing place, amazing atmosphere making you feeling very relax and comfortable to a really highly qualified staff.

Miinukset: Small improvements in terms of inventory management réf the kitchen and timing réf the room service Otherwise... perfect

Plussat: The cleanness of the room. The quite atmosphere. Even thought it was short stay but it was worth to stay. Wish to be back soon

Miinukset: Nothing to mention

Plussat: Every thing is available you don’t need to go out

Plussat: Location, design, rooms, breakfast , food

Miinukset: Common places are a little too small. Lack space Pool a bit too small as well

Plussat: It’s hard to beat the view from the terrace at breakfast and the staff are absolutely fantastic. Nothing is too much trouble. Finds a great balance between being fairly refined without tipping over into stuffy. Lovely bar with great bar staff mixing super cocktails. Rooms are well laid out and our kids loved the sliding door between them and us. Easy to pop down into Evian on the funicular. We didn’t use the spa but it looks great.

Miinukset: If I was really being picky I would say the pool is on the small side for the number of guests. Kids club could also be a bit sportier - we have two boys who just aren’t going to do craft type things) - but i’m being super fussy.

Plussat: The spa facilities are superb, nice indoor pool long enough to do a few laps, so clean and overall very comfortable for a day at the spa The room was double aspect with a long balcony, big bed, nice deep bath and a separate shower and separate toilet The gardens are beautiful to walk through with access to the Royal Hotel grounds too with, a rose garden, some amazing trees, tennis courts, pétanque. Didn’t manage to get a chance to use the outdoor pool with looked fab

Miinukset: It was pricey, the service at evening meal was irritating - fine French cuisine but too much presentation from staff

Plussat: High quality hotel. Beautifully decorated and designed to the last detail. Very enjoyable spa with direct lift. Beautiful gardens. We stayed at the low priced room but it was still great. Friendly staff. We went off season. Can't ask for much more.

Miinukset: Breakfast was somewhat expensive. Gym somewhat small.

Plussat: Great staff and great customer service! The entire staff make sure you are happy at all time. We stayed there during the Christmas period and they gave us treats, written notes to make sure we feel at home and we did feel at home! They also have good facilities (Jacuzzi, sauna, spa), the view on the lake is amazing. I really recommend this hotel!

Plussat: Just cross the road for the lake. There is an underground parking with a good pice (15 Euro a day)

Miinukset: Nothing to dislike

Plussat: Great continental breakfast

Plussat: it was out of my expectation .. its really a family hotel .. everything was excellent .. the staff are so helpful .. definitely I will come again .. the hotel is walking distance to the lake and downtown .. I loved the balcony in the room .. the hotel is so clean .. thanks to all staff there ..

Miinukset: I hope that they can serve room dining .. since they only serve a lovely breakfast ..

Plussat: Stellar location right on Lake Geneva. Our room had a balcony with a lake view. Short stroll to lake ferries, casino, restaurants.

Miinukset: My wife is sensitive to strong perfumes and the cleaning products used leave lasting odors in the room.

Plussat: The place is modest and simple and very comfortable. The staff were outstanding and so, so friendly and charming! Loved it and would definitely come back!

Plussat: Great breakfast......really friendly staff....

Plussat: Absolutely best host in lovely area. Good connection to Geneva, Lake Leman, and Alps. Nicole is very friendly , interested to talk and we love stay at she’s hotel

Plussat: Quite and peacefull area. Good standard bedrooms, clean bathroom, comfortable bed. Very good and delicious breakfast - local products and succulent home made jams . The owner (Mado) is a very pleasant person to know and talk too. We will return whenever possible without hesitations.

Miinukset: NA

Plussat: The setting was beautiful Nicole was a very good host

Miinukset: No swimming pool and it was very hot but we did know this before we arrived

Plussat: It is a lovely and romantic spot. I feel me as i'm at home.

Plussat: Great bed and breakfast in a quiet location. Owner lovely and supplied a great breakfast using local products (good coffee). Kettle and different teas and coffee available in the room.

Miinukset: not close to many restaurants (although we were out of season) - none in walking distance but good advice from the owner helped us find local good restaurants only a short drive away

Plussat: Peaceful area, everything is just great. Famous breakfast!

Plussat: The stay at Nicole was amazing. The location is great, the surronding as well. There are hiking maps available and Nicole is very helpful and can explain everything about the area. It was really great. I can only recommand it! Also: Breakfast is amazing!

Plussat: The room

Miinukset: No tea or coffee, only with money, steps to first floor

Plussat: The view

Miinukset: No toiletries, no A/C, poor pillows, no room service, reception closes at 9:30 so must enter from parking after that. Not allowed to bring outdoor foo me and beverages, no kettle, bad location, checkout 11am and the there was worms in the bed

Plussat: Great little family run hotel with a great location and view. Loved the pool and our hostess was so nice to us as my French is to say the least "wanting" She made us feel welcome the moment we entered to the point we left and seemed to have all the time in the world to make sure we enjoyed our stay with them. Although they don’t serve evening meals there the breakfast was ample and she pointed us to some nice places to eat in the evening marking places on a map so we could find them. Would I stay again and recommend this place ? YES

Miinukset: I didn’t like the fact that they had to put up signs to tell people not to bring their own food in and eat it on the premises. Why should they have to? Common decency tells you it is wrong to do that in the first place. Also there are countless places to eat at a stone’s throw away from it. The fact that all signs are in English may tell us something about our own culture. Eat out and don’t be so tight and enjoy the local cuisine.

Plussat: Perfect location, very friendly and helpful managers, newly refurbished room and bathroom, spotlessly clean, breakfast of sufficient variety and good quality, clean and pleasant swimming pool

Plussat: Very nice place, quiet and nice pool, staf and breakfast!!

Miinukset: With the heat last days no airco. But there was a fan.

Plussat: Very peaceful and relaxing stay at L'Oasis at the height of summer. Our room had it's own entrance just a few steps from the pool and a lovely view looking down onto the lake from the small balcony at the back. The room was very big and alot of thought had gone into the accessories. It was very quiet and peaceful. Although no air conditioning you just had to open the French windows of the balcony to get a lovely breeze. Fabulous for a relaxing break with the town just a short walk away.

Miinukset: This is not a negative, just be aware that the walk to the hotel is up a hill. You wouldn't get those wonderful views without it! I felt a little uncomfortable if I had to ask for a drink or ice cream - almost as if you would be disturbing the owners

Plussat: Breakfast outside looking over the lake

Plussat: A beautiful hotel in a stunning mountain location. Lovely room and exquisite restaurant. The outside pool was perfect and the food was superb.

Plussat: The location of the hotel is very nice and the view from it is wonderful. The area is gorgeous and excellent for walking. Landscaping around the hotel and pool is very nice.

Miinukset: The room was old, tired, and in desperate need of upgrade, including bathroom. Checking on the website, apparently we paid the same price for this room as for other much nicer double rooms. We were there during a heat wave and the hotel with no air conditioning did not even provide a fan. One single opening for air. It was stifling. The Wifi does not work. The dinner menu consisted of one choice only.

Plussat: Excellent location with lovely views, very friendly staff, great breakfast.

Plussat: Thee location was stunning with a gorgeous view from our room (no 11) The staff were very friendly and helpful and went out of there way to make our stay enjoyable. A lovely tittle pool outside, the gamesroom and jacuzzi were added bonus.

Miinukset: We felt the breakfast had a very limited sullection for the price and the coffee tasted horrible. Also there is no coffee/tea making facilities in the rooms.

Plussat: Breakfast was top Dinner was great Size of the room

Miinukset: One of our room need a bit more rénovation

Plussat: Friendly and helpful staff. The hotel has lovely views and also the benefit of an outdoor swimming pool. Breakfast was also nice and evening meals were of a high standard.

Plussat: The food was nice in the evening. The decor was lovely. And the staff were great.

Miinukset: The room was a little bit small. The toilet should have a sink inside. The breakfast was disappointing.

Plussat: Very friendly and lovely breakfast - massive open fire and everyone had a big smile of their face - warm welcome

Plussat: The location was great, the staff was extremely friendly. We arrived on Saturday evening and they provided us with great advice about restaurants for dinner. The room was small but clean and comfortable. The window faced inner yard, but it was ok for one night. Parking was very close - 2 min walk from the hotel, 8 euro per night. Great value for money.

Miinukset: Everything was fine.

Plussat: Location was perfect to explore on foot but funicular & bus/train station very close.

Miinukset: Small rooms but out all day so didn’t really matter.

Plussat: Compared to many French breakfasts, it was great: cereal, fruit, yogurts. Staff /owners excellent. I had to have a package delivered a couple of days before I arrived and they were very helpful and communicative.

Miinukset: Tea and coffee facilities in the room.

Plussat: Charming receptionist who supplied a map with local info and marked several restaurants. Extremely helpful. Ideal location for early morning buses to Geneva as it's right by the gate routière and within 50metres of pedestrian area. Very quiet

Miinukset: Quite an old building but very recently decorated; en-suite shower room was small though shower was very good. Slight odour in the en-suite.

Plussat: The only thing good about this place is the quietness and the lake view and some of the staff are friendly.

Miinukset: We were deceived by booking.com photos. We booked for a classic lake view room and according to the photos, the room was ok with modern setting and spacious bathroom. But we were NOT given any of the rooms seen on booking, there was just one last photo out of the 14 photos that was an old room with an old bathroom. We were given that one! The sheets are always dirty with stains on them, no matter how many times they change it! Also, inside the sheets were insects everywhere, we couldn’t sleep comfortably. There was no room service except for breakfast. If we want to order lunch or dinner in the room we couldn’t do that. It was difficult especially if you are traveling with kids. At the pool side we waited half an hour for someone to order some snacks, when the lady came she ignored us and helped the couple who came after us, she didnt even bother to ask if we were waiting first. And when it was our time to order she was like” can you give me just 2 minutes” and she left! The rooms are too old, the towels are heavily used and old too. There is no one to help you with your luggages while checking out. We called and request help and no one showed up. I have no idea why this hotel is a 4 star hotel. It would just give it a 3 star hotel. It was basically renting a room in a house with help your self service. We didnt like it at all and we would never go back especially with the room that they gave us it was different than the one we saw at booking.com

Plussat: Breakfast was good. Nice view from the room.

Miinukset: Room was a little dated. It could use renovation.

Plussat: Old-world style & ambiance, top-class cheerful service, funicular!!

Miinukset: No cheaper alternative to pricey restaurant, loved the funicular but access to Evian a problem when funicular not running out of season

Plussat: Highly recommend

Miinukset: Nothing

Plussat: Reception staff

Miinukset: there is no room service and if you want something to eat you must book at there restaurant and if you want to order the cook will never do it for you even if you will tack it from the kitchen to your room personally.

Plussat: Location , clean, and very friendly staffs

Miinukset: None

Plussat: It's still retains its old classic furniture and smell. Some renovation is done to it. The staff are super super friendly, always smiling, willing to help, prices are also great. Going to it is also a scenic drive. It is built on its original natural way. The land has not been flattened out. Their breakfast is homemade and yummy.

Miinukset: The lift is small. If you have a couple of bags or large bags you will need a couple of trips to get to your room.

Plussat: Very clean, warmly, and amazing view near to the lake with tube you can go for free in city and come back every 20 minutes which i like, also they know english which is very important for us also the room was amazing furnished and big enough to put our luggage.

Plussat: Lovely room

Miinukset: No tea/coffee facilities in room

Plussat: This is a great hotel and one wonders why it is ranked as 2 star. It is full of well polished antique furniture, the room was large, the bed was comfortable, and we had a nice view of the church, town, and lake from our window. The dining area had comfortable 'retro' chairs, and crystal chandeliers hung from the ceiling. Framed posters on the walls reflect a past time when Evian-les-Bain was a tourist center (it still is). The room was clean and the staff was pleasant. The hotel is central, right on the main pedestrian street full of shops and restaurants.

Plussat: Quiet room at rear of building with balcony Compact but good bathroom , good shower Helpful receptionist

Plussat: Location. Very convenient to get Geneva, Lozanna, to see Swiss Lake and other attractions. Good price, parking nearby. We've got everything we needed.

Miinukset: Problem with internet, One chair in room for two people.

Plussat: We loved our stay in the Continental. The hotel was full of French charm and character. It is located right in the centre of the town within easy walking distance to all the attractions and ferry terminal. The room was very big and had beautiful old French windows with balconies overlooking the town. We also enjoyed the beautiful breakfast room and the choice of food to start our day. Friendly staff. We would love to stay again.

Plussat: Staff was very nice and helpful.

Miinukset: Far walk from boat station to hotel, no busses. Far from the action. No working wifi. Breakfast was just bread and jam.

Plussat: Breakfast was typically French and good value. Location very quiet and only about 5-10 mins walk to town centre. Took a lake view room which was wonderful.

Miinukset: Room was a little dated but didn't affect our stay

Plussat: The scenery the location and the homey breakfast prepared by the hotel owners.

Miinukset: No coffee tea tray or fridge in the room

Plussat: Balcony and view

Miinukset: Wi-Fi is not strong

Plussat: Close to station, parking, city centre

Plussat: Every time we come to Evian, we stay at this lovely hotel, in a room with a lake view. Its like a time travel to belle époque , but with modern facilities.

Plussat: Excellent polite staff.. Very good location.. Good breakfast..

Plussat: Very accomodating staff. I got free room upgrade with terrace. Some remaining flair of the 1900-1930's. Quiet and calm place. Available parkings at the Station (ask reception for free parking).

Plussat: Excellent location for walking in to Evian Wonderful view of the lake Very warm and welcoming

Miinukset: Absolutely nothing

Plussat: Great location with direct lake access. Very good food and breakfast buffet. Very colorful interior with charming details.

Plussat: Good location,top food.rom ok.

Miinukset: Breakfast was very good but it was almost impossible to get any service..we had to negotiate around tables to get anything from the buffet.no cooked food..all cold.

Plussat: Quirky, very clean and comfortable. Excellent facilities and staff couldn’t have been more helpful. We will definitely return! :)

Plussat: Lovely area. Room small but nice

Miinukset: Nothing

Plussat: Location amazing this is the only reason I gave more then 6 , good restaurant but expensive. Furnoture and arrangements very causy and lovely.

Miinukset: Room extremely small, bathroom super small, very difficult to move in 2 persons with luggages. Breakfast crazy expensive, no elevatore you should carry the luggage 3 floors by stairs.

Plussat: Wonderfully quirky hotel in an excellent location directly on the lake. The food is amazingly good. Just lovely.

Plussat: They have complimentary push bikes you can use, which was great for cycling in and out of town. Loved that you could get into the lake directly from the hotel for swimming. Clean swimming pool. Very helpful and friendly staff.

Miinukset: Food and drinks a bit pricey, but we went out for dinner and breakfast so that wasnt an issue for us.

Plussat: Lovely old fashioned french ostentatious hotel

Miinukset: Rooms very small, wi fi not at all good.

Plussat: Evertyhing was awesome: location, rooms, restaurant, personal! It was great to take the hotel's bikes and to ride along Evian's promenade

Plussat: Ihana paikka ja näkymät

Plussat: Upea sijainti aivan kauniin ja hyvin hoidetun rannan vieressä.

Plussat: Excellent location...next to community swimming beach , and delightful walkway round the lake

Plussat: The location and access to the Lac Leman for views, walking along its banks or for taking a swim were incredible.

Miinukset: My room was quite dated and cramped with no facilities such as a kettle or mini bar and unfortunately there was an issue with smelly drains in my bathroom which made the room smell. The view from the bedroom was also of the back of other buildings.

Plussat: Check in/out staff were very helpful and lovely (thankfully speak English, as our french is minimal-sorry!) We had a room that was on the top floor and looked right onto the lake. It seemed to be newly renovated and was very nice. Super comfortable bed and nice bathroom. The location is beautiful, and the onsite restaurant food is wonderful. Pool area is shabby chic, but charming. The lake side location is what really makes this hotel wow and the reception staff are great.

Miinukset: Machine coffee at breakfast has so much sugar in it. Restaurant staff are brusque.

Plussat: Being next to the Lake.

Miinukset: Nothing

Plussat: Nothing

Miinukset: The picture not same the reality and spiders every where I cannot stay I changed the hotel and I loose my money

Plussat: Location, swimming pool, restaurant!

Plussat: Quiet location

Miinukset: The staff were rude and intimidating at times. An example - I would say bonjour to the staff in the morning. They would just look at me, not smile and then turn their back. I am a woman travelling with my sons. I found this rather intimidating. When we dined in the restaurant we were completely ignored. It would take an age to be served. The other restaurants in the town had all gone out of business. So we had no choice but to dine in the hotel. We also arranged for a parcel to be delivered to the hotel the day after we arrived. The reception staff denied that it had been delivered. When we checked on amazon we had conformation that it had been delivered. They finally gave it to us when we checked out. They had it the whole time. And it had been opened. They offered no explanation or apology. The hotel staff made it very clear to us that our presence in the hotel was unwelcome. I suppose you can get angry at other people’s attitudes towards people from different cultures. I prefer to laugh it off. And not let small minded people hurt me. Its a story over the diner table for years to come! Lis

Plussat: Centrally located, close to the city centre. Quite stylish room at least most of it.

Miinukset: The view was on a wall, not a courtyard. AC a little bit noisy.

Plussat: Location is good. You can see the lake directly from the window. Breakfast is not luxurious but good enough (if you want cooked eggs, you need to specially ask for it).

Miinukset: It is a little noisy at the rush hours because it is next to the main road. Hard to find a free parking place. You can pay 13 Euro for a parking-lot in the hotel or parking at the public garages (closest one is Parking Charles-de-Gaulle)

Plussat: Great, central location Small, family run hotel On a very busy avenue but completely soundproof

Miinukset: Couldn’t open windows for fresh air because of location and outdoor restaurant

Plussat: Perfect location location of ferry dock

Miinukset: Need to book restaurant in advance otherwise you ll get turn down until 915 pm

Plussat: Everything was fine.

Miinukset: It is a bit pricy.

Plussat: Modern bathroom

Miinukset: Very poor outlook from window

Plussat: Good value for money compared with an Air B&B in the same area and an aparthotel in town. The location is perfect because I am in the process of moving to live nearby and can easily oversee the work. The kitchenette has all the necessary equipment although it lacked large cups/mugs. The room had a lovely large balcony and a pleasant seating area on the first floor landing.

Miinukset: It is inconvenient that there is no check in facility if one arrives on a Sunday. I had to stay elsewhere the first night and so only stayed 2 nights at the Cote Chalet. There were 2 kitchen chairs at the table but no comfortable chair for a longer stay. I am sure, however, that that could be arranged. The location suited me perfectly but it is not in the centre.

Plussat: The location is good and right by the lake The person who welcomed me was nice and helpful She provided with insight about the city and location

Miinukset: Bed was less than comfortable and room wasn't vacuumed properly Parking is not free and even though I paid I had to park in between 2 car as it was to full

Plussat: Very friendly and clean. Really helpful staff. Had somewhere secure for us to store our bikes. Only a short walk to town and port.

Plussat: Everything else was fine

Miinukset: I was expecting more cooking facilities but room 6 had little.

Plussat: Good location. Nice rooms.

Miinukset: Breakfast was poor, without eggs. Breakfast was for additional fee. Don't offer breakfast if you can't make it reasonable. It would be better.