Hotel Trusty Tokyo Bayside

Clean, comfy, right location. 5 min walk to Big Side Station and Exhibition Centre. Very clean. All facilities in perfect working order. Fridge is very handy.

Room is VERY small. There were room for everything - bed, table, chair and bedside table (next to chair, not a bed), but less than 2 square meters of floor space for you to live. Wardrobe is small and very basic. I did not like breakfast. They are trying to save on Japanese food (soup miso, smelly fried fish and some salads - that's it actually), but there’s no good European food either (I assume they have no idea how to make it). Very limited assortment of fresh fruit. Because there is no difference in price between when you pre-order breakfast or pay by counter, I really do not advice to pre-order it. Find Starbacks (one is in East Wing of exhibition centre) on you way to hotel and buy some sandwiches there for the next morning.

Booked as close to the Big Sight and perfect for that. Good value for Tokyo.

Restaurant and room service close very early. Staff were clueless about route to airport and although friendly didn’t have a clue when asking for information on the area. Google came to the rescue and the hot springs close by are a must visit. The staff said they didn’t exist!

Attitude of the receptionist is not friendly enough.