The Westin Tokyo

It's a nice/luxurious hotel (albeit a little bit dated) in a very good area. Staff are very helpful.

We paid for a room with access to the executive lounge. As lounges go it was pretty poor - very busy at times (eg you will be lucky to get a table) and not much choice of food - even for breakfast. Also, not a big deal but my wife used the room phone a few times to call locally (thinking it would be free) however in actuality the hotel charges extortionate rates eg almost JPY 3,000 for a 14 minute call. In this day and age really!?

We really loved the location in Ebisu, away from the busyness and the hotel has a direct underground entrance to the subway.

We asked for non smoking room, but we were put on a mixed smoking and non smoking floor. The concierge desk was not very helpful.