Hotellit lähellä Toronto John C. Munro Hamiltonin kansainvälinen lentoasema

Plussat: Serenity Ranch is a lovely property, with very comfortable rooms and great food. But what really stood out was how happy Shane and Alan were to accommodate my particular needs, even to the extent of giving me a crash course in how to use my iPhone GPS in Canada.

Plussat: Everything was absolutely great. From the cleanliness to the comfort and the breakfast. Shane is an awesome host, friendly and ready to answer all your questions and also, accomodate your requests to make your stay memorable. The property is well kept and beautiful. Can't wait to return in summer/fall :-) Thank you Shane for making our stay memorable.

Plussat: Shane was very accommodating. We arrived later in the evening and had to leave very early the next morning. We are looking forward to a return stay to enjoy the hospitallity and surroundings of Serenity Ranch B& B.

Plussat: It is very difficult to find places like this one, the owner makes you feel as you are at your own home. The details in every single small space show to you the dedication and passion of someone who loves what he does. Congrats!! I'm sure that I'll come back here

Miinukset: I stayed one night only :(

Plussat: Had a wedding at Hamilton golf club and stayed here. Shane was amazing, room was cozy, and breakfast was perfect! Will definitely come back!

Plussat: Everything!! This was our first experience at a bed and breakfast and it more than exceeded our expectations. The bar has been set extremely high and I doubt we will ever stay in another place that could surpass what Shane has accomplished. Thank you for going above and beyond and for making our stay one for the memory books. We will highly recommend Shane and Serinity Ramch to all we meet.

Miinukset: Nothing!

Plussat: It was clean and comfortable for my wife and I for our 5 year anniversary

Plussat: The room was clean and comfortable.

Miinukset: I didn't care for the shower or the room overlooking the noisy road. It is a little tricky getting in to the parking how the road is when you aren't familiar with the area.

Plussat: Very clean and spacious rooms, good dining room for breakfast, lots of parking.

Miinukset: No hot tub

Plussat: Nice n clean n friendly

Miinukset: So cold lol

Plussat: The room is so big and clean, like a breath of fresh air walking in. It was so comfortable I decided to stay 2 extra nights! I'd totally recommend to anyone who needs a nights escape. I just wish I could 3njoy all the amenities offered but due to covid-19 I'm not able Yoo but will definitely make use in the future

Miinukset: When checking in the woman who checked me in was slightly standoffish towards me. Maybe for how I was dressed or how I looked in general but it felt like she was making assumptions about me. She didn't want to check me in because my Visa was a Canada Post Visa card. I understand that hotels typically only take credit cards for bookings so being young and not wanting to have a credit card a prepaid Visa card is the perfect way to go and I've never had issues with using it at other hotels but she seemed very skeptical about me using it. The whole interaction felt unprofessional to me...

Plussat: The room and the washroom was very clean

Miinukset: I liked everything

Plussat: Staff was soo nice. Rooms are very nice, clean room, beds are like sleeping on clouds. Was pleasantly surprised with having a place to cook. All dishes supplied, nice fridge, and microwave. Will def be back!

Plussat: It was clean and the staff was friendly

Miinukset: No

Plussat: the room was amazing and very clean and spacious the walls are thick so u cant hear either of the rooms beside you

Plussat: The Rooms

Plussat: Very friendly staff at the front desk

Plussat: The staff were very friendly and helpful. We attended a wedding there and every staff member we encountered was great!

Plussat: Friendly staff,efficient check in,very nice rooms.......nice that we didn’t have to go outside to attend the wedding reception

Miinukset: Was not totally aware of the continental breakfast and where it was

Plussat: clean and they even provided complementary breakfast due to the dinning room being closed

Plussat: Was upgraded to a bedroom suite with two king beds, sofa and kitchenette. The same price as a double queen.

Miinukset: The pool was closed.

Plussat: Beautiful facility with a modern touch

Plussat: The rooms were good, the staff are good, the food was good. In the early evening the card lock on our door malfunctioned.It took more than 45 min's for the desk clerk to find a key to let us into the room,but only had a master key and no

Miinukset: key for us,so we had stay in the room or leave the door open. not moved to another room. Your comments section is too small.

Plussat: Staff very professional looking but very friendly at the same time. The room was beautiful from the bathroom to the wet bar to the bed. I truly did not expect this!!

Miinukset: No!!

Plussat: Really nice and spacious room. Nicely decorated lobby and common areas.

Plussat: The homemade full breakfast was excellent. Gwin, the owner, was very friendly, helpful and welcoming.

Plussat: A very friendly welcome, atmosphere made it a home from home, and there is a lovely front sun room to relax in with views over the city below. Gwen and Ken were there with advice and local knowledge, happy to help.

Miinukset: N/a

Plussat: The very “Welkom” feeling was super! Delicious breakfast on a beautiful breakfasttable !

Miinukset: ——

Plussat: The owners where very friendly and ensure I had everything I need at my disposition and more. Will definitely go back

Plussat: Food was excellent, large helpings. Location was central with easy access and many local parks.

Miinukset: nothing

Plussat: It was not air conditioned, it was claustrophobic, it was too cramped, I stayed only one night because i got sick and it was 85 degrees. could not navigate the treacherous stairs and was afraid of falling. The breakfast was good. I checked out the next day but no one will give me any money back. What a disaster1

Plussat: Bathroom was clean and good sized (almost the size of the bedroom (which was hideously small).

Miinukset: Outragiously overpriced. After paying 152$ for one night stay, you'd expect to get some quality of the room and service. Room was tiniest possibly, beds are small and short (I am only 178 sm (under 6 foot tall), but my legs were sticking out if laying straight. But the main thing was ODOR: room had that unforgivable smell that usually found in very old "granmas'' aicient closet with unwashed clothes...anyone who have been in the the second-hand clothing store (goodwill, salvation army etc), . would instantly recognize that odor. All night we had window open, but the smell never dissapeared. Breakfast: even more strange... hostess knocked at our door for "breakfast call" at 8:30 (woke my wife up, which was rude, especially that she knew that we arrived close to midnight after long drive). We decided to get up, had few minutes to prepared ourselves, but when I arrived around 8:55 to the dining room, I was told that "breakfast is over", so I may get only a fruit cup if I want.... Where in the world of hospitality (forget the hotel business), one would not offer guest a normal breakfast when the guest happens to be less than 30 minutes "late"?!... Not in my world, for sure. Very dissapointed and shall never stay there nor recommend this place to anybody.

Plussat: Great location, overlooking the city from the escarpment. Fabulous breakfast. Very helpful host.

Miinukset: We like to put a night light in the bathroom but the plug only operated when the overhead lights were on, so defeated the purpose of the night light. Also, the sink in our bathroom was narrow and the shelf above it made it awkward to brush teeth and wash face. Due to the location of the sink, a couple of corner shelves would have been more convenient.

Plussat: Central location, very clean, modern appliances, large rooms with multiple windows. Fully equipped with food and all available cutlery and kitchen supplies. An added bonus is the extra blankets and pillows found in the closets.

Miinukset: Tv was small.

Plussat: The room was exceptional for the price, the breakfast was lovely as well.

Miinukset: Parking was expensive and limited, but I did manage to get a spot each night.

Plussat: The room itself was amazing.

Plussat: Great location to so many downtown amenities and very easy to access by car. Well maintained, very clean, secure and modern.

Miinukset: N/a

Plussat: rooms are clean, modern, comfortable..Staff are amazing

Miinukset: wifi is terrible...didnt manage to log on at all..pool is tiny, and no hot tub

Plussat: Location was good and our suite was clean and nice

Miinukset: Only 2 elevators for 12 floors! Always had to wait esp. during breakfast hours. Breakfast was too congested. Staff was NOT knowledgeable about city (ex: they were not able to find a local "International Village" listed on hotel brochure of the city)

Plussat: Downtown location.

Miinukset: Charge for parking.

Plussat: I liked everything except for one thing.

Miinukset: I didn't like the fact I was woken up at 3 am by banging on the wall from the suite next to me behind me bed, I had fallen asleep with the tv on and the volume was at 12 and it seemed the banging stopped but the continued until I turned the tv down. At this point, I was awake and couldn't fall back to sleep. it's 9:45 am and I had to book the room for another day to get my rest.

Plussat: Friendly staff and very helpful. Rooms were more beautiful than imagined. Overall very comfortable quiet relaxed evening and my friends and I will definitely visit again.

Miinukset: I do understand the measures that need to be taken due to the Covid 19 pandemic however the continental breakfast was way below standard for the nature of this hotel.

Plussat: The location to the First Ontario Center was great. Only a couple blocks.

Miinukset: The free breakfast was not the great. The eggs had peppers and onions in them and there was no bacon.

Plussat: Staff are friendly, breakfast food excellent and our suite Room is perfect to stay for the whole family.

Plussat: The room was spacious and a pretty layout.

Miinukset: How expensive it is.

Plussat: Excellent hosts and breakfast

Miinukset: Bathroom a bit small but not a big deal for a two-night stay

Miinukset: Wonderful people, great breakfast, will defonately return again

Plussat: Our beds were very comfy, the bathroom was well stocked, very clean , and a wonderful shower. Great tv and channels to choose from. Quiet location. Chocolate treat before bedtime. Water and brekkie in the fridge were lovely. Conveniently located to the airport. Would definitely stay again.

Miinukset: Our room got a little warm through the night, even with the window open. I couldn’t find a blow dryer.

Plussat: Very nice home. Bedroom was comfy and everything was very clean. The owners are very friendly and accommodating. Breakfast every morning was large and delicious.

Miinukset: Bathroom was very small

Plussat: The owners are very nice and friendly we liked them very much! Thank u again for homemade plum marmelade

Plussat: Everything you could imagine for breakfast

Plussat: The couple running it are very nice and helpful. I had a massive flight delay that had me coming in at 2am. They told me to give them a call just in case. I did when I got there and they got me all sorted out. They were accommodating when it came to my picky eating as well. When all was said and done they first offered to call a cab. But then seeing as I was unaccustomed to the area they helped guide me to the people who could offer the most help.

Miinukset: The only complaint I could have was the size of the shower for the room I was in but I would consider myself to be a bigger guy so that's more on me. It also sounds like they are working on that.

Plussat: The housekeeping staff was very accommodating and thoughtful, even though the front desk staff failed in recording the 12:30pm late check-out she gave me upon check-in. Location is OK, and easy underground parking.

Miinukset: I was running a marathon. I requested late-checkout so that I could rush back to take a shower. The front desk agreed to 12:30pm, but didn't record it. Housekeeping let me shower despite having already stripped the room, and were so kind about it.

Plussat: Breakfast, friendliness and help of staff, comfy bed

Miinukset: Interior decorating is dismal, gloomy, artwork horrible, hall carpets 1960,s, cheap ugly curtains, depressing.

Plussat: Everthig was good

Plussat: Good location

Miinukset: Not as quiet as I'd like. If I have the Do Not Disturb sign out, I don't want to hear housekeeping talking back & forth to one another outside my door.

Plussat: Room and staff were great

Miinukset: The area of town was ideal for children there was a lot of unwanted approaches by drug dealers and pan handlers outside the hotel

Plussat: Room was good. Breakfast was great.

Miinukset: Paid extra for parking

Plussat: The room was clean ,comfy and nice just lots of excessive,time waste delay your end of miss booking when we were checking in.

Miinukset: I booked a room with jaccussi tub when got there no jaccussi tub had to settle for different room then looked in bank and paid twice still havent received money back.

Plussat: Everything was very nice. Quiet room. Very nice

Miinukset: Lighting in the rooms could be better. We are big readers.

Plussat: I like the social night

Miinukset: No bathtub

Plussat: Receptionist went above and beyond to help check in and out.

Plussat: Siisti. Uusi. Huone todella iso. Hyvät sängyt. Hyvin varusteltu keittiö

Plussat: The hotel and staff meet our expectations.

Miinukset: The Hotel itself is awesome unfortunately however it is located in the hood. The whole area shuts down at 6 p.m. and literally becomes a ghost town. Not a great location.

Miinukset: A little expensive for my short stay

Plussat: Beautiful and clean and convenient for us

Miinukset: None at all. In the future I will choose to stay in the same hotel for sure

Miinukset: Very average. No included breakfast. Frankly, overpriced for what they offered and the location

Plussat: Easy and fast check in/out, Room clean, beds good, room coffee yummy, staff friendly!

Miinukset: Strong cleaner smell in halls & room.

Plussat: I enjoyed the quiet of the hotel. The bed was very comfortable. And location was great. Would definitely stay here again

Miinukset: We had three people in the room and only 2 coffee cups Coffee flavor was not to our liking . Not enough creamers Tree branches out side our room scrapped on the wall all night. They have even torn the window screens.

Plussat: Close to Hamilton Airport.

Miinukset: Entry and egress are not easy due to busy street and construction.

Plussat: Did not have breakfast.

Miinukset: The rate's could have been lower.

Plussat: Location

Miinukset: Requested two queens and they were confirmed but got king with pullout couch

Plussat: the hotel is letting family live there for months right now so was really loud

Miinukset: loud didnt get to sleep until after 3 am was disappointed

Plussat: Really kind staff - we arrived really late at night with kids. The person at the front desk was really patient and understanding. We had room service, which was delicious. Often kids meals are plain but these ones were quite good!

Miinukset: The air in the pool area was pretty cold. There seems to be some leaks from the doors.

Plussat: King bed loved but was hard

Miinukset: Towels were mid grade , no robes, and movie was $28

Plussat: Location

Miinukset: Parking garage under construction and had to pay for parking

Plussat: Location is excellent. It's convenient to shopping and eating.

Plussat: Room was clean and spacious! Close proximity to First Ontario Concert Hall to see Blue Rodeo!

Miinukset: N/A

Plussat: Location and what the facilities had to offer

Miinukset: No problems

Plussat: Comfort and cleanliness in the room with no disturbing noise outside the room

Plussat: The hotel would not check me in

Miinukset: Everything especially the staff. I was very unimpressed.

Plussat: Comfortable beds, good room size, quiet stay, easy check in/out

Miinukset: Poor lighting in room and bathroom Inadequate selection/amount of tea and coffee supplies, and too little milk/no cream

Plussat: Infinitely better than our previous stay at crown plaza. Staff at desk was helpful and nice. Room was quiet as requested. Comfortable. Will be returning upon next visit to Hamilton.

Miinukset: Only (minor) complaint is there was a leftover towel on the shower curtain rod from previous occupant.

Plussat: We called for extra pillows at 4 a.m. and recieved them promptly. We were very impressed by the service.

Plussat: Was a very disappointing stay.

Miinukset: Noisy. Did not provide or charged too much for additional services.

Plussat: Fair price for services, very nice restaurant , helpfull people, central location for shopping in Hamilton

Miinukset: The "business center" is really small, efficient but small!

Plussat: Very old hotel, facilities are very bad, design is very bad, quality of room is very bad. Drawers are broken. Clothes press requires 1 day. Toilet is bad. It dose not meet the criteria of sheraton. I would rather go to another hotel or remove sheraton name from the hotel.

Miinukset: Very old hotel, facilities are very bad, services are so bad, design is very bad and old, quality of room is very bad. Drawers are broken. Clothes press requires 1 day. Toilet is bad. It dose not meet the criteria of sheraton. I would rather go to another hotel or remove sheraton name from the hotel.

Plussat: Nice staff

Miinukset: the room was too warm and temperature control did not work

Plussat: Close to where I was going. Copps Collesium

Miinukset: Under construction, started at 8:00 am right next door:(

Plussat: Downtown location - friendly concierge.

Miinukset: No air conditioning all weekend and no rate reduction offered for substand facility. Room not clean. Will not book this Sheraton again.

Plussat: Clean and convenient

Miinukset: Thin walls - was kept awake from a loud, late night group of guests enjoying themselves

Plussat: Breakfast is always great and love the pool.

Miinukset: Very disappointed that the hot tub was not working. We chose this hotel for the pool and hot tub.

Plussat: Location was perfect for us. Comfy beds

Miinukset: No

Plussat: The beds were pretty comfortable, the staff was nice, and the air conditioning was a relief to have. However the AC couldn’t be turned off in our room because the panel was not working. It was nice to have covered parking so accessible.

Miinukset: The “fitness centre” was the worst I’ve ever seen. It was hot and humid, the equipment was literally falling apart, and the selection of equipment and free weights was poor. The pool was also closed. There was also nowhere to eat in the hotel since the restaurant was closed, which was inconvenient since we were on a tight schedule in the morning.

Plussat: Yes it nice and clean

Miinukset: Nothing

Plussat: Room ok Breakfast cold

Miinukset: No bar No restaurant No pool

Plussat: Location and the staff.

Miinukset: A mentally ill guest was in the lobby causing a commotion, treating your staff very badly. I was concerned for their safety. A case worker later removed the guest. The seventh floor hallway smelled so bad of pot that I had to complain. The smell eventually migrated into my room.

Plussat: I'm sorry I wasted up the early to find out

Miinukset: I loved it all

Plussat: Alan excellent location, very easy access . Hotel employee are very helpful and have excellent sense of hospitality . I must recommend to my family and friends to stay at Hamilton Plaza hotel .

Miinukset: Didn't like standing shower

Plussat: The hotel was clean and easy to find. Breakfast was provided but i did not use the free breakfast voucher

Miinukset: If you plan to use your car on and off thru the day the free parking is terrible. Its a pay lot during the day, you can leave your car all day but if you leave do not expect to get a spot back until after 6.

Miinukset: Due to covid-19 breakfast was cancelled which is understandable of course, but the price per night should be reduced to reflect the lack of amenities offered. No breakfast, no pool ,no sauna etc...

Plussat: This was my third stay at this hotel. Once again, a large, quiet, clean room with no issues. The staff were friendly and helpful yet again. Thanks!

Plussat: Excellent location.The rooms are fairly basic but clean and comfortable.For 75$ plus a continental breakfast a terrific deal

Plussat: We had reserved a room with two double beds. It turned out to be a suite with seperate rooms and a kitchen area!

Miinukset: This is a summer dorm and guest lodging facility on the campus of Mohawk University- not a hotel! There are very few signs even marking its location, and it lacks commercial, polished touches. It is like staying in a dorm, because it is !

Plussat: We stayed there week of June 20th 2015 and the room was fine and the bed was amazing. Very comfy and clean. Definitely worth what you pay for. Remember that....this isn't a Marriot....Just a little inn .... perfect for what we needed. Enjoy!!!

Plussat: I liked that the hotel was close to downtown

Miinukset: Our door key didn’t work while we were there and we had no extra towels or shower supplies .

Plussat: Lovely room

Miinukset: No carpets

Plussat: I didn’t like anything

Miinukset: My room was dirty. It was smelling like someone puked in it. I could hear the whole traffic from Main Street. I could not sleep whole night because of noises from outside. Receptionist at night was not pleasant at all. Anything I was asking him” his reaction was why are you even talking to me” I don’t know what was wrong with him. The man at the receipt in morning was very nice. I called to ask for breakfast, he said it’s not available due to COVID 19, which is quite understandable. There was coffee machine in my room, I request to get me some sugar and creamer if possible. He got me the sugar and cream. The horrible taste of coffee made me check the expiry of cream and unfortunately the cream was expired 11 days ago. I never had this bad experience anywhere. I am never going to any Days Inn in my life.

Plussat: The staff tried hard in spite of the limitations of the space.

Miinukset: Price was much higher on booking.com than if I had booked direct. TV wires hung loose on wall, cable box unmounted, TV not operable. Window looked out to walled chute. Bad odor. Loose carpet. welfare hotel status?? Appeared to house vagrants.

Plussat: Everything was great. Clean room,girl at desk was nice. A bit of a walk to the Spice Factory. But couldn't be helped

Plussat: Nothing at all

Plussat: I am a business woman and customer service is important. The customer service was very poor. Would never recommend this place to friends or family. Poor staff.

Miinukset: None at this time

Plussat: Clean and the tv worked

Miinukset: Looked like the room was 90% remodeled but not completed . There was no phone in our room.

Plussat: Staff

Miinukset: Everything

Plussat: Close to airport.

Plussat: Location was close to the airport

Miinukset: Beds were the worst. Room was freezing.Had no sleep. Told the front desk how horrible the beds were and was told other customers liked them. The sofa bed was broken and the main bed was as hard as a rock.

Plussat: Location

Miinukset: Old, dirty food

Plussat: Location and price

Miinukset: No extra blankets or pillows in room. It was small but also inexpensive

Plussat: easy access for handicap

Miinukset: no easy access for handicap for vending machines

Plussat: Close to Hamilton Airport.

Miinukset: Did not have a shuttle service yo airport.

Plussat: They had breakfast ready at 4:am. Gave my family of 4 (kids 5 and 8) enough fuel to make our 6am flight to Mexico . Hamilton airport is a few minutes away . If you need a place to crash to make an early flight , this is the place .

Plussat: The staff were the best. Friendly and informative e.

Miinukset: No as it met the standard of a two star.

Plussat: Nothing, it was an overall terrible experience

Miinukset: The room had a giant Urine stair on the sheets, nothing wiped down sticky/dusty/ not vacuumed! Went through 4 rooms before I was just tired of moving my stuff. The final room smelled of animal urine and dog food found on floor. Food found covered in ants

Plussat: We were taking an early flight out from Hamilton airport so location was excellent.

Miinukset: Hotel seems a little outdated, bathroom door didn't work properly,shower curtain was missing, which the staff on hand gladly replaced it. All in all nice quiet location and had a good nights rest

Plussat: As advertised, this is a 2 start hotel, nothing more. Very close to the airport. Front staff were very helpful and welcoming. Great place to stay for an early morning flight.

Miinukset: This is a very basic hotel. Closest to the Hamilton airport. Runs are dated but price is pretty good. Basic morning breakfast - don't expect eggs and bacon. Room was very clean and reasonably quiey. Suited my needs for a one night stay.

Plussat: location

Miinukset: no