Trapani hotellia

Plussat: Nice people and great location

Miinukset: All was good

Plussat: Friendly and welcoming staff greeted us and helped with all of our questions. The room was huge with great views, easy to park nearby and walking distance to many restaurants. Great location for visiting Erice and the ferry to Fauvignana as well!

Miinukset: The bed a little firm.

Plussat: We were delighted with this hotel. There are desks at the front door that are always staffed, and everyone we dealt with was extremely professional, friendly, and helpful. They made great dinner recommendations and reservations. This is a beautiful hotel, innovatively redone in an old building. It faces the water and is very convenient to everything one might want to see or do in the centro storico. The breakfast was fabulous. Great cappucinos, wonderful assortment of fruits, cheeses, breads, pastries, etc. It's served in a rooftop place that is gorgeous. Our room was extremely comfortable, good lighting. The bathroom was terrific.

Miinukset: Can't think of anything we didn't like.

Plussat: Great location. Beautiful ocean views. Quality breakfast and wine hour. Staff very accommodating and helpful. Would recommend this property and would stay at property again.

Miinukset: No parking onsite but staff is very helpful to direct us to nearest lots.

Plussat: This is an ideal hotel was beautiful inside, it had great facilities and the staff were excellent. The location is really good for Trapani and there are some excellent local restaurants. We loved this hotel so much we added an extra night.

Miinukset: Nothing really I guess no on site parking is a pain but great public parking nearby means it's not really an issue.

Plussat: Free breakfast and location.

Miinukset: Bed is abit stiff, breakfast can be better.

Plussat: The exceptionally spacious seaside suite with glass floors over looking the ancient structures underneath was a total surprise. The rooftop bar was a fantastic gathering space for evening drinks and sunsets. Breakfast options were very nice. The staff was very helpful in many ways, from directing us to laundry facilities to restaurant recommendations. Everything you want to see in Trapani is within walking distance. We truly wanted to stay here longer.

Miinukset: This is not a big deal, but public parking is about a 10 minute walk from the hotel. We were, however, able to unload/load our luggage at the hotel before parking at the very affordable lot down the street.

Plussat: Gorgeous view from room. Great breakfast. Friendly staff. Our favorite hotel in Sicily.

Miinukset: Hard to find using navigation. Need directions from hotel staff.

Plussat: Staff at the reception was great, especially Emanuela was very helpful.

Miinukset: Finding the hotel was a bit tricky and you cannot park near the hotel.

Plussat: Some of the staff friendly and helpful, some not so much. Reasonably good breakfast.

Miinukset: Poor location, situated within a set of back alleys. Their reception door fronts onto a dark noisy alley way. We were told their valet parking cost 10 Euros per day, but at checkout we were asked for 15. Our first room had a view of a brick wall and the WiFi did not work. They moved us to another room - considerably smaller and overlooking an alley, but the WiFi worked. The Deposit box in the room didn’t lock. Rusty appliances in the bathroom. Shower setup was the worst we’ve experienced. Overhead rain-type shower head was mounted so high, water pressure was non existent by the time it reached our heads. The lower Hand-held shower unit was the opposite, dangerously strong and totally uncontrollable. Hot water just lukewarm. Phone and A/C system did not work. We were told supposedly someone was working on fixing an electrical issue, but to no avail. Room so hot we had to leave windows open making it almost impossible to sleep due to noises from the alleyways. We told the man at the desk but he offered no apology. We have stayed all over Sicily on this trip and this was definitely the worst value for money.

Plussat: Comfort and design

Miinukset: Breakfast choices limited

Plussat: Hospitality of the owners and staff was excellent and the facilities are fantantist value for money. Spotlessly clean and great breakfast.

Miinukset: Nothing really. Only slight negative was the location on edge of town, so a car is essential. However the location is more than offset by the amenities and excellent service.

Plussat: Clean and very comfortable. Nice hostess. Good breakfast. Nice pool. Location near freeway and not In center, but center just 5-7 min driving as to cable station to Erace. Good view to Erice mountain and also free parking if you by car.

Miinukset: -

Plussat: It was awesome out there The staff everything.. i cant wait to see the piace again

Plussat: The facilities and the owners, and the service was excellent

Miinukset: It was abit difficult to find. I believe that it was on the outskirts of town

Plussat: It is placed in a very quiet location and the view of Erice is incredible.

Plussat: The staff were very friendly and accommodating.

Miinukset: It was a little noisy for short periods.

Plussat: perfect breakfast and very pleasure owners.

Plussat: A wonderful small hotel with very kind staff, and all the amenities. The patio/courtyard in front of the rooms (all are on the ground level) is very pretty, the room was comfortable, the breakfast really good.. You have to drive to the centre/coast/beaches but it is quite a short drive (only couple of kilometers).

Plussat: First visit to Sicily so not sure what to expect but the hotel manager was very good at making my stay and security for my vintage motorcycle a happy experience. Lovely walled and gated hotel renovated from a former stable complex with nice modern, stylish rooms and dining room, including outdoor chairs and tables to relax in the central courtyard. Buffet breakfast was good and host was very interesting and gave welcome information on local places of interest such as the medieval town of Erice, on the mountain behind the hotel. Enjoyed my stay and would recommend it to those who would normally pass through Trapani en route to other destinations, and the local people I met were very friendly and helpful. Good local Esso petrol station, Lidls and McDonalds (being renovated) for those who need to use these.

Miinukset: Nothing to dislike

Plussat: One of the best Host, consideration, kindness and good organizational skills

Miinukset: that was not the case

Plussat: This hotel is tucked away in a quiet neighborhood both near Trapani and far enough to avoid traffic. We were able to parked right in front of the door. Our room was very clean and had the necessary items for a short stay.

Plussat: The staff were incredibly welcoming and helpful and spoke great English! The property itself is in a nice complex with good landscaping and the room is clean and comfortable. The breakfast was very nice !

Miinukset: The price for the location isn’t great because you cannot walk to any restaurant or any facilities except 1 supermarket, so you have to pay €15 to go to the town.

Plussat: Very friendly receptionist who helped us in navigating around Trapani and gave us tips about good restaurants and locations for swimming/snorkling. Free parking outside the hotel. Wheelchair friendly hotel. Calm and quiet.

Miinukset: Bathroom didn't feel clean. There were some ants in the room. Basic breakfast. Not cozy.

Plussat: The staff were so helpful and friendly

Plussat: It was a nice modern hotel with comfortable beds and nice clean bathroom.Staff were friendly and helpful.

Miinukset: We were disappointed with the food served in the restaurant.I gave a list of foods I am highly allergic to written in Italian nuts being one of these and my meal came out with pistacchio nuts sprinkled on it so I could not eat it.Food was expensive and highly average.

Plussat: Good bed, comfortable clean room.

Miinukset: Slightly disappointed by the quality of the dinner served in the restaurant. We wanted to stay here on our last night of our trip just like we did on the first night; we were assured that booking up front would not be necessary to get a room, but unfortunately when we called them to make the reservation it was made clear (in a less friendly way) that there was no room available, which was a disappointment.

Plussat: Everything was perfect.

Miinukset: Nothing.

Plussat: On the edge of Trapani, this hotel is perfectly placed to arrive at in the evening after a day's sightseeing or business, and for a quick dash to the airport in the early morning. It has been cleverly converted from a 19th century stables into a modern, single storey, airy and friendly B & B with a good restaurant attached. Free wi-fi in the room is very welcome. Excellent value overall.

Miinukset: Tea and coffee at breakfast were in flasks, and were lukewarm.

Plussat: Air conditioning quiet

Miinukset: Lack of personal space late book in ata

Plussat: whatever we asked for was given and staff was gentle. in fact we booked another night to stay.

Miinukset:

Plussat: The food is fantastic and the rooms are well furnished and clean. Staff is excellent. Would surely recommend.

Miinukset:

Plussat: I realy enjoyed! Excellent hotel and value for money, friendly staff, nice breakfast

Miinukset: If You arrive by car, it is better to call hotel before to clarify address and driving directions. Address mentioned in web page does not match with real address as street has given new name. Staff will provide You perfect information.

Plussat: Very kind reception by serviceminded people with a high ambition to take care of us. Dinner in the hotels own restaurant was very well prepared and followed by a very good local wine. The winelist included a good selection of Italian mainland wines.

Miinukset:

Plussat: The breakfast was outstanding. Excellent variety and everything homemade !

Plussat: We loved everything about this place. The location is good, you can visit all the main sightseeing on west, north/west and south/west Sicily. We mostly see the Trapani region. The place is breathtaking, really nice garden with siting areas and the pool is amazing. Our room was cosy and very clean. We have a french balcony. In room you have AC and little fridge. There is shared kitchen very well equipped, lovely shared siting area, nicely designed and terrace with beautiful ocean view. Breakfast was amazingly delicious, every morning some freshly baked sweets, best sicilian sandwiches... The whole family is very friendly, we feel very welcomed. They have the best pool parties, we enjoy it very much! Highly recommended!

Miinukset: There is nothing, just maybe the knowledge of English language to communicate easier.

Plussat: Very nice rooms. Owners are very nice. Very convinient location to explore west of Sicily.

Miinukset: As rooms are not apartments it is kind of tricky with food as you have to drive somewhere to eat. There is pizza store close by. We would appraciate fridge in the room but as it wasnt hot weather it wasnt big deal.

Plussat: Very friendly and welcoming. They made sure we were comfortable. Pool amazing on a very hot day. Very large common area/lounge for relaxing. Breakfast was incredible.

Miinukset: As the B&B was advertised as English speaking B&B, we have started the conversation, but soon learned that the only English speaking person is the son of the owners and by saying bedroom he pretty much exhausted 50% of his English knowledge. (This is not his fault obviously) What is not in the advert, is that the pool is not for residents only...it is a public pool for everyone who is willing to pay a small distribution to the owners. What is also missing from the ad, that there is loud disco music played by the pool all day, and by loud, I mean disturbingly loud. So if you are a family with kids, forget the afternoon nap as even with closed windows, the BuM BuM buM music can be heard in every corner of the house. Forget reading a book, spending quality time with your kids in the pool, or simply just relax, as at some point we've counted 24 none residents in and around the pool...smoking and shouting...even a smaller fight broke out while we were there. We have highlighted our concerns to the owners 5 times. At one point we, as a family of 4 have been told that we are not allowed to have four sunbeds as the villagers are coming later and they need beds too....in otherwords the locals and friends have been put before the customers.Our requests have been ignored so we've contacted booking.com customer service. Interestingly the owners came to us almost immediately with a slightly overheated attitude and questioned why did we contact booking.com...imagine all this translated via google translator as they do not speak a single word of English dispite the ad. After that we have been told many non-professional things (e.g the maintenance of the pool costs a lot, the mortgage has to be paid....etc.)As much as we feel for anyone having difficulties, these were the last things that we wanted to hear on our holiday, as we are not there to help but spend quality time as a family

Plussat: The breakfast was amazing. The people were lovely. It was an authentic Italian stay. Facilities were great and clean. Car park included.

Miinukset: ‘As the crow flies’ it is close to Trapani, but to drive on the road it’s further than booking.com indicated. We were there on a Saturday night and there was a town pool party in the residence which was very loud. Music stopped at midnight however the music and people kept us awake.

Plussat: Our host Giusy was amazing. Breakfast was delicious. The room was super clean. The entire family was extremely nice and welcoming. Location was great. Highly recommend.

Plussat: Hidden within a normal Sicilian town, you find this Gem. The place where you can feel and taste true Sicilian passion. Great honest hosts, give utmost care that you are taken care of. Pool is shared, it’s around 15 meters long with jacuzzi more than what one would normally expect at a B&B. Rooms are spacious and property has a shared kitchen with washing facilities. Overall I think property is more than just a B&B. Well done.

Miinukset: Nothing - keep it up

Plussat: Fantastic place with very comfy beds and ac. We had a junior suite with 2 separate doors, 2 tvs and 2 acs. Breakfast was very good too especially the rikotta torta

Miinukset: Everything was ok. Maybe we could have been given more toiletries.

Plussat: I think this is the best in Favignana, so we did not have a huge choice. I liked the style of the furniture and the design. The reception was also very friendly and helpful. The free shuttle to and from the hotel from and to the center and harbor was great.

Miinukset: The beds were a little bit hard and the room a little bit small for 4 (although we had 2 bathrooms). We had better in Sicilie. One guy at the reception did not speak one word of English (or French if he would liked) and was not friendly at all.

Plussat: The fact that it was located in a quarry made it exceptional and the area was surrounded by a similar landscape which made it visually interesting. Very helpful staff, especially the young girl from Milano. Good organisation for bike hire and shuttle service etc. Beautiful rocky coves nearby.

Plussat: Great pool and employees were very helpful. Free shuttle service from and to the port. Scooters and bikes available for rent on site. Reception will book everything for you. Overall great stay.

Miinukset: Breakfast is a bit weak.

Plussat: Staff and location.

Miinukset: Bike rental, poor quality.

Plussat: The staff was amazing. My sister had hurt her leg and they provided shuttle to the hospital and had someone from the staff stay with us and help translate. Could not have had a better experience here. They also helped facilitate a boat excursion with Emilio which was the highlight of my entire trip. The hotel is not that close to the city center but I loved that and it is really close to beautiful places to swim and snorkel.

Miinukset: It is a little far from the city center. But for me this was a good thing. Really nothing bad to say.

Plussat: The breakfast was good.

Plussat: Excellent swimming pool. Nearby beaches. Bike hire from hotel. Shuttle to town extremely helpful. Amazing restaurant recommendations from staff.

Plussat: The whole resort is super impressive. The old quarry is designed immaculately as a hotel. The service at the front desk was amazing. They helped us with bike rental and a day cruise at one of the other islands. The breakfast was 5 star as well.

Miinukset: Acoustics of the room. You can hear every step of the guests staying above you.

Plussat: We liked the Hotel Location inside White Caves. Rooms were wide and confy. Rental Service for bikes is really efficient.

Miinukset: Room cleaning could be improved. Really poor Service: Staff is generally not fit for a 4 star Hotel. Bfast is generally average, except for pastry, excellent. In general food and dish presetation level is really poor.

Plussat: The hotel is in a really peaceful area and is a short cycle away from the town centre, which I quite liked, I wanted somewhere quiet. You are really close by to some absolutely gorgeous beaches. Lots of space to park bicycles. Rooms are on the smaller side but have enough room. I had a room that delightfully opened onto a terrace where I practiced yoga every morning. The breakfast was plentiful, although the man who helped at breakfast was very grumpy! Really nice fresh fruit and juice. This was all I had as I am gluten free and dairy free, but I bought my own yoghurt and had that. Lovely friendly staff who recommended some nice places to go and restaurants to eat in. Didn't use the pool but the staff around it were always very helpful too.

Miinukset: Being British I would have really liked a kettle in my room!

Plussat: it was cheap.

Miinukset: The location is far from the old town, so far to walk especially with children. The apartment also has no windows, so no views or air. The only windows face the communal stairs so you can hear a lot of nose, also sensor light come on during the night. City tax was £1 per person per night as per the booking confirmation but when we left we had to pay 2euro per night per person. So be careful of this.

Plussat: It was very easy to park and a walkable distance to the center. Place was clean and had all you needed. Kitchen is a plus if you are tired of eating out every day.

Miinukset: It felt like a business transaction and when I travel I expect a bit more than that. There was a person to make the check in very rapidly with pre-made answers of where to eat and visit.

Plussat: Spacious apartment, good for a one night stopover in Trapani before catching a ferry. Nice to have a kitchen to prepare own meals as quite far walk from city center, however very few basic amenities (needed to buy salt, pepper, oil) also useful to have a washing machine, but no detergent provided. Good wifi and staff were helpful with info about free parking and getting to the port.

Miinukset: We had to wait 10 mins at the door, with no one answering the door bell or one of the listed phone numbers, then another 5 minutes after someone answered the phone and we said we were out the front. The room smelt of cigarette smoke which was unpleasant. As mentioned above, lacking in a few useful amenities and cooking basics that would’ve been helpful.

Plussat: Basic coffee and pastry

Plussat: Value

Miinukset: Location, no windows and general feel of the place

Plussat: Nice, bright, clean room. Nice bathroom. For breakfast, one cupcake and a cup of coffee. Paid, closed parking. All places of interest and a supermarket within walking distance. Responsive and helpful staff.

Plussat: Clean comfortable bed, if interested a small kitchenette.

Miinukset: Just a bit too far from the old town which is the place to be. Bathroom difficult to use as door on shower didn’t open well inward or outward. The door hit the basin so you had to squeeze into the corner to close the door.

Plussat: A comfortable and clean room

Plussat: The lady at reception was extremely friendly, welcoming and helpful! Location was great! We've been to quite a few cities in Sicily and Trapani was our favourite! It's about a 10-15 minute walk from the cafe, beach and lots of restaurants and bars to choose from! Also a lot of bakeries and shops around. You can either privately park your car at the back of the hotel for a fee or there is a road close by where you can do it for free. Breakfast was quite simple but it was alright :-) room and bathroom was nice with good aircon. Overall good value for money!

Miinukset: Bed was quite hard and it was two singles put together. I would recommend getting a room with balcony as well :)

Plussat: Everything I liked.. warm flakey croissants where delicious besides all the savories where delicious.. bed was comfy, clean room, AC worked perfect,towels changed daily..

Miinukset: Maybe it need a slight touch maintenance wise, such as the wasn't fixed and very minor things.. but nothing out of this world.

Plussat: The hotel is situated a short walk from the historic area of Tripani. The room was very clean, a bonus was it has a little kitchen area to make a snack or tea and a good size refrigerator. The receptionist spoke very good English was was very helpful during our stay. Breakfast is taken downstairs in the patisserie with lovely freshly made coffee and a choice of Italian specialities. The hotel has its own parking area (5euros a night) if you prefer not to leave your car on a busy side street.

Plussat: Room was great, bathroom was amazing, huge and spotless.

Miinukset: Bar was a bit hit and miss

Plussat: The room was very spacious with a large bathroom. Staff were friendly and helpful. A very nice surprise was the complimentary bottle of Prosecco. The central location of the hotel was good.

Miinukset: Breakfast was good, however all food choices were not always available if we wanted to eat a bit later. The breakfast experience was not the most relaxing experience as on 3 of the 4 mornings they were rearranging the tables obviously for later in the day or the next morning.

Plussat: The room was absolutely stunning! Excellent location with warm staff!

Miinukset: It was within walking distance of the beach, great restaurant and ferry. Beautiful place. Would definitely visit again.

Plussat: Good location, large city parking nearby with small tax.

Miinukset: Nothing to report.

Plussat: Welcoming reception & night porter. Enormous room with tasteful modern decor. Sitting and working area for business people. Kettle and mini bar. Beautiful & clean throughout. Walk through wetroom style rainfall shower. Toiletries. Good breakfast.

Miinukset: Only criticism ~ the breakfast room was huge & rather characterless

Plussat: Location is great.

Miinukset: The mattress was hard as stone. Could not sleep on my sides. Used an extra blanket to cushion the upper part of the bed.

Plussat: Central location, room immaculate

Miinukset: Sound-proofing non-existent. Around midnight one night someone started doing some maintenance work. It reverberated through the building. I even heard him coughing at one stage. There is tea/coffee and a kettle in the room - but they provide no milk. When asked, they provided some - and charged me for it. That pettiness annoyed me.

Plussat: Stayed here before and will come back again. Easy to find a parking space in the evening (though parking at the square is not free anymore (as it used to be). Spacious and comfortable rooms. Very clean. Good breakfast. Helpful and kind staff. You can easily drive to Palermo for a day trip.

Miinukset: (One evening we noticed two men suspiciously sneaking around the public parkinglot in front of the hotel, trying to get a look inside the cars. Moved on to another part of the square when they saw us. But I never leave valuables in the car anywhere anyway... and nothing happened.) A bit difficult to find a place to park during daytime at the square in front of the hotel.

Miinukset: The matrass was rather hard.

Plussat: Great location and staff in a lovely town conveniently located near the historic district and the port

Miinukset: Friendly staff and big rooms

Plussat: People on reception was very nice and helpful. Rooms are comfortable and spacy located in old town.

Miinukset: Only disadvantage was fact that breakfast are available outside in restaurant outside and these were poor. I will not chose breakfast at hotel If I come here next time.

Plussat: Perfect location! Lovely room!

Plussat: Very nice comfortable room, fresh and Clean. Had a nice big closet! Close to Everything in buzzling oldtown, but not any disturbances. Friendly helpful staff. Had a bad fall, and hurt a hand, but was even helped getting my luggage to the bus! The wifi in the room was good.

Miinukset: Som neigbours down the street had barking and sometimes howlin dogs (but not all the time)

Plussat: Location is perfect in the centre of the old town of Trapani. The hotel looks like it has been recently renovated. Everything was immaculate. The room was really stylish. Really quiet despite being so central.

Miinukset: Breakfast - we were given a voucher for a local cafe. It got us an orange juice, coffee and croissant, not really a great hotel breakfast!

Plussat: Clean , quite and very central. Overall a really nice surprise!

Plussat: Great location, nice bed, charming room with antique mosaics . The shower was great

Miinukset: We arrived on Sunday evening and there was not hot water till mid of the day on Monday. No breakfast in the facility Staff wasn’t friendly at all We were asked to pay Tax even though the booking says “included all taxes and charges”. We got the tax waved after mentioned the water situation.

Plussat: Apart from the location the hotel is more than a 2 star, HIGHLY RECOMENDED