the aircondition is not working when outside 40 degrees Celsiusץ
Location, breakfast buffet, cleanliness
as the garage door was declared unserviceable no security. On the other hand - we weren't charged for the parking!
Easy location for a stopover. Parking. Several restaurants and even a cinema around th hotel.
Rooms are due for renovations. A lot of them are very stuffy and don't smell fresh. We have stayed several times in this hotel out of convenience of location.
Luxury, tranquility and central location (within walking distance to centre of town) and fact that they maintain good standards in their hotels - Troyes was not different form rest. It gives one peace of mind to book at an Accor hotel knowing the service and quality will be good
Yes the fact that English is not spoken by most staff and that advice required eg on toursim recommemndations to scenic places, etc could not be given due to lack of English proficiency by staff members - waiters in breakfast room could also not understand English and most TV programs were in French
I normally stay closer to the centre of Troyes but this hotel is quite close. Staff very friendly and helpful.
No in-house restaurants but quite a few within short walking distance.
Although no restaurant the steak house next door is good and plenty of places to eat within 5-10 mins walk.
Breakfast was quite expensive.
Complimentary use of internet. Friendly, helpful staff. Convenient car park. Spacious room. Easy access to city.
Large airy room with separate bathroom & toilet - always a good feature when sharing a room. Staff very pleasant & helpful & took pity on my poor attempts at French. Good buffet breakfast available for reasonable additional payment, as was secure parking.
Clean, comfortable room with morning tea facilities. Good breakfast and generally relaxed atmosphere.
Very impressed with the staff on reception, most helpful and charming. Lovely, clean, large room, with the added luxury of a neat balcony from which we sat with a glass of wine to watch the 14th July fireworks, an unexpected treat on the way back from the Alps!
No it was wonderful, although breakfast included in the price is always a bonus.
The hotel was very stylish and comfortable
the shower screen was useless and we flooded the floor, as did our friends in the next room, you should fit shower curtains!
The fact that it was genuinely wheelchair accessible, incl a large bathroom. Well done Mercure!
The toilet was too close to the side wall, making access difficult for right handed carers to clean a disabled person sitting on the toilet. Drop-down side bars on either side of the toilet would be useful and safer.
Mercure Troyes Centre sijaitsee keskustassa, joten Champagnén alue löytyy kivenheiton päästä ja Centre de Congrès de l’Auben konferenssikeskus puolestaan vain 7 minuutin kävelymatkan päästä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 137 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
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