The Chedi Club Tanah Gajah, Ubud

The Afternoon Tea was superb and the staff friendly and attentive.

The grounds that the Chedi on are stunning, lots of gardens, water features and surrounded by lush rice terraces.

Unfortunately our overall our stay at the Chedi felt decidedly average. We had told them in advance when we were arriving but there still seemed to be some bluster and air of not expecting us when we got there. Even though I'd updated credit card details in advance and we'd successfully pre-paid for one of the nights, it was brought up on more than one occasion that the card I'd originally booked with was no longer working, despite them having our new card details. The rooms themselves were the biggest disappointment, they are dated, small, tired and in need of a renovation. Things feel old to the point of grubby in some instances e.g. the sun loungers outside were badly stained, there's a Bose sound system but it doesn't have bluetooth so you can't connect to Spotify etc. There was just a very low level of personalisation throughout, or even remembering what was covered in our booking, as we booked 3 nights+ a hot air balloon ride was included as a bonus on booking.com - we got it complimentary in the end, but not before we were asked to pay for it, twice and in one instance someone actually ran after us through the rice terrance to sign for it! I always try to match my expectations to what we are spending per night and the fact is this is seriously overpriced (we paid around €530 a night) next to other stunning properties available in Bali.

The view, rice fields, friendly staff

Very limited in facilities. One restaurant only. Due to the fact the property has rice fields, lots of mosquitos. Had an unfortunate rat in my villa