Rajputana Udaipur - A jüSTa Resort

Nothing at all

The day we checked in our two year old Kid broken the their TV screen, as their TV was at very approachable distance from the height of a two year kid. Like a good and loyal guest we informed them, and we agree to pay a fair amount for the repair,since two days they showed us as if they agree to what we said but the half an hour before our checkout time they asked for 50000 as a repair charge, to which we asked them that we don't have that much and we can pay them 15000 as we expect is the reasonable charge for the repair but then they started arguing with us we were three ladies with three kids and no men. And when we were about to miss our train we paid them the whole amount. And this is not the end... They didn't even called the cab also which we asked to call two hours before... And the moment we paid them they started calling the cab... They didn't give any bill of our stay, just for the food they have the bill, rest they just asking for the money... At the end we reached two min before the departure of the train... Now comes with general review : Receptionist.... There is one on the reception who picks up the call doesn't know any language, English Hindi rajasthani.... As we have to call to the reception for everything including room service, food, anything. But they have a card showing different numbers for calling but none of them works... Next is food... Very very costly food. You request them for a cup of tea and they will bring the whole kettle filled with tea and will charge 300 Room... Room was spacious but no amenities were there in almirah... No bed cover... No complementary water bottles... No shower mat.. Very slippery shower area. Location... Very very remote location... No auto you will get to go somewhere from the hotel... No lighting outside the hotel on roads... Garden area... Only single swing is there forkids... No shower area near swimming pool... No counter for towels... No shade on the benches near pool...

Very spicy food despite asking without chilli

Was clean and spacious

The property proved very expensive and the amenities were poor... to the extent no hot water in shower and post repeated complaints there was no response ... finally post escalation to Booking.com they moved us to a upgraded room.. also not very happy that you guys rated the place so high and hence may not use your site again.

The lawn

Price it is expensive not value for money