Udaipur hotellia

Plussat: Loved the amenities at the property. The pool, the views, the gardens full of birds.

Miinukset: The restaurant Chandni at the property has a stunning view with traditional dance program in the evenings. We chose this primarily because of this aspect but the food itself fell short. We ordered the thalis which were right up there in pricing but fell short in the taste/texture aspects. The Biryani that we also ordered another day was freshly perpared but the rice was undercooked. The taste/execution of the dishes fell short and I think they need to innovate more rather than serve the same dishes that you would get everywhere else in Rajasthan and terribly fall short.

Plussat: Hospitality about guest. For them client is god

Miinukset: Location and layout

Plussat: The beautiful space and interiors And most importantly the service

Miinukset: The standard of guests coming to the hotel has changed. Found a lot of people abusing the property. Going into the places where one would not be allowed previously. Guests were using the phones and talking loudly on the speaker in the hotel area. This should not be allowed as it disturbs other guests, who have come for peace and quiet in the Oberoi Vilas properties.

Plussat: Hotel well located, facing Lake Pichola. Very good structure, very beautiful and well maintained common areas. Very attentive staff.

Miinukset: Room was smelling of mold when we arrived. The cleaning team exchanged the curtains for clean curtains, with a good improvement. Stained sofa, smelling of food, probably from some previous guest who dropped food on the sofa. The restaurant leaves a lot to be desired: some fruits for breakfast were not fresh, western food overblown in butter and balsamic vinegar, raw risotto, chicken soup with no taste at all. Much lower standard than Agra's Oberoi.

Plussat: Service outstanding Property amazing Ask for pool or lake view

Miinukset: Power went off twice in one day

Plussat: What a beautiful property ! They have done it with architectural touch. Felt like staying in a palace. Very nice cordial staff. Always available to help you. Loved it!!!

Miinukset: Could have had hand shower in the toilets.

Plussat: Everything

Plussat: Food was awesome and view from room

Miinukset: Late night internal cab noise

Plussat: The location of the resort, the quality of room and politeness of staff

Miinukset: Less accessibility on our own without using their transportation facility

Plussat: very very good or excellent, presentation is very good, good portion and variety is awesome, fuul marks to your staff specially the cooking ones

Miinukset: its ok, keep it , your organizational earn full marks for it

Plussat: Food on the other hand was really good.

Miinukset: Firstly we had booked two rooms for a family and adjacent rooms were to be given for the same I had also placed a request for the same but on arrival we were told that we had rooms in 2 different lanes altogether. So after requesting them we got some how a little nearer rooms and they said just that because they had to adjust we got our room after 1 and half hour and 2nd room literally 2 and half hours after making endless calls.. the front desk was way too rude on our face.. never visiting ananta again....

Miinukset: The dinning faculties and particularly the staff there at restaurant is totally u professional and non co-operative. Treatment and experience you feel at restaurant will enough to ruin your trip.

Plussat: Excellent property, backed with superb service and courteous staff and Jain food was made specially every time

Plussat: Polite and courteous staff, Nice location and views.

Miinukset: Housekeeping not up to the mark, Needs to improve significantly. Felt overpriced

Plussat: Courteous staff

Miinukset: Lobby to small

Plussat: Location and comfort

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Breakfast was very nice ….

Miinukset: All was very good

Plussat: The location was excellent.

Miinukset: The service staff needs to be more trained. If you ask them to get something, they either take hours to get it or completely forget. Also the transportation services are 4 to 5 times more expensive than what you get outside the hotel

Plussat: everybody was very helpful and nice good breakfast nothing was to much trouble

Miinukset: children need o be controlled on breakfast buffet do not need children sneeze all over food

Plussat: Detailed oriented Amazing food Best Staff

Miinukset: Temperature controlled pool for winter

Plussat: Great breakfast. Great location. Really enjoyed staying at this hotel.

Miinukset: No complaints.

Plussat: Staff, location, food...

Miinukset: Pillow and flashing fire alarm light in the room

Plussat: Amazing breakfast and very kind all the staff

Plussat: We were upgraded to the Oberoi as the Trident was closed for a few days an had a magical stay with incredible views from the swimming pool and terrace.

Plussat: The staff, super courteous

Miinukset: Food options could be more

Plussat: Everything

Miinukset: N/A

Plussat: Value for money.in the tariff one could not have found a more scenic property.

Plussat: Lake view

Miinukset: Had to request bathroom to be recleaned. Reception advised NYE dinner was compulsory for all guests yet it did not appear so

Plussat: The only good thing is location

Miinukset: The price they charge for the suit they have provided was wrong. It cant be called a suit.

Plussat: Service, ambience, food, decor

Miinukset: Ventilation in washrooms

Plussat: Water front view is amazing. Breakfast is good with both veg and non-veg options. Some stuff in hotel works while some stuff such as 'water' which is a basic necessity goes out of order when we want it.

Miinukset: We do not pay hefty amount only for view. Also they say that policy doesnt allow you to sit in public areas after certain period of time.

Plussat: The hotel was pretty nice, breakfast quite good

Miinukset: I was overcharged (I was charged in euro at and extremely bad rate, instead of rupees as I was told I was paying; the difference was of around 6%). The room was not cleaned during the day, they wanted to clean it at 7PM when we returned to the room. When we arrived, we found a used razor by the side of the bathroom, making it clear the bathroom was not properly cleaned. The food at the restaurants was very expensive.

Plussat: The way they handled the situation very well by compensation with some wonderful benefits.

Miinukset: Room inspection before alloting it to guest.

Plussat: The staff was friendly and nothing was too much trouble. The food in the restaurants was very good value and there was a good variety to choose from. The drinks were not expensive and there was a happy hour where you can buy one and get one free.

Miinukset: Internet was slow. Even though the rooms were clean I don't think they are 5-star accommodation. my room was in a family area and was quite noisy with kids banging doors.

Plussat: Best Property

Plussat: Property has an amazing view of fateh sagar lake.The food here is amazing specially at Aravali at rooftop.Kids menu also has amazing options.Spa services are also great.Overall good for those who want to stay away from city.

Miinukset: Room Service was slow Bathroom had leakages Too much noise in the corridor soecially at lower levels

Plussat: Breakfast was excellent

Miinukset: The price could be more reasonable.

Plussat: Absolutely stunning property - with incredible views! The staff were so kind and considerate. I felt very well looked after.

Miinukset: The food, drinks and snacks are pricey and it’s a little way from town.

Plussat: IT WAS BY FAR ONE OF THE BEST LOCATION I STAYED. REALLY BEAUTIFUL. DEFINITELY RECOMMEND ANYONE.

Plussat: Everything was clean well kept and well maintained ....the staff was very courteous and took hospitality seriously

Miinukset: The food from the kitchen could be improved

Plussat: it is an excellent Heritage property

Plussat: Everything

Miinukset: No

Plussat: Overall cleaniless, dinner with live music, staff Courtney and responsiveness.

Plussat: As above

Miinukset: Toilet was hope less . after taking bath water was filled in the dry area. Garbage container was not able to open to through the garbage. Receiottion staff was not at all professional . Seems that they are less interested to well come the guest who is booking through online. Price of food was more that 5 star hotel.

Plussat: Food was good

Miinukset: I was given the rooms without windows . I had put my foot down to get it changed Manager never came online to talk to me.The loser staff insisted I should change the room type and pay upgrade cost if I want a room with window.This is my first experience in 20 + years staying in 4 star properties .Really bad service from an established chain hotel Room tiles were broken and bed was very average.Wireless speed was pathetic Gym and swimming pool are dirty in the hotel and equipment are useless.

Miinukset: Location is very bad. Building is old. Rooms are not maintained well. Had problems with the pipe fittings. Overprice and no value of money!

Plussat: Amazing breakfast, amazing facilities, located well

Miinukset: WiFi could be faster

Plussat: Excellent architecture

Miinukset: Cleanliness of Toilet Buffet spread

Plussat: Excellent property, nicely maintained

Plussat: We loved the location and the pool. Rooms were spacious.

Miinukset: I did not like the breakfast at all. I stayed for 2 nights and both the days they did not have any variety. Forget variety the taste was so pathetic that we had to have fruits. Staff is super rude. They didn't have smile on their face even once in our entire stay. The resort is at a small hill hence connectivity was an issue . Inspite of having wifi facility we could make most of it coz we hardly got any signal

Plussat: The staff

Miinukset: The bar wasn’t very good and the cocktails were worse

Plussat: The property is set in the most calm and peaceful setting. The setting of the rooms is perfect, every room has a fabulous lake view, great to watch the most spectacular sunset. The swimming pool is such a treat, clean and sparking - you could spend the entire day in it. The restaurant is magnificent offering a full range of Indian and Rajasthani food - you have to try the buffet, it’s fantastic. The breakfast is never ending and the masala tea a favourite. As for the staff, they make the stay extremely special, every single one of them outstanding and offering a personal service making us feel like royalty. To name but a few, a special thank you to Manish, Monish, Kailash, Jyoti, Sindhu, Syar, Sanjan Ankur and Janki and of course, Mr Tarun the manager. In the reception thanks go to Mr Yeshupal and his colleagues.

Plussat: Following a recent short stay at this hotel we booked a further week here because it was such a treat and a rare find in India. We enjoyed every aspect of our stay and missed it as soon as we were driving away. Location: the hotel is set in a rural spot surrounded by local villages untouched by the busy Udaipur life, it has a small school next door which is a must visit and a fulfilling experience. The hotel is situated next to a beautiful lake and the local mountain range surrounds the setting. The sunset across the lake shows that the hotel was well thought out. The Rooms: spacious, modern, clean and comfortable. Lovely big beds and and big stone bath in a great sized bathroom. Balconies with a great view of the lake. Swimming pool: clean and relaxing with the sun shining on it from early morning till sunset. Restaurant: superb food whether the buffet or per menu, cooked to your liking Staff: one of the best experiences of the stay. The staff, whether in the restaurant, the reception, housekeeping or generally around the estate are all warm, courteous, polite and attentive. We had the great pleasure of meeting the General Manager, Pradyuman Singh. It’s clear the the staff are so exceptional and the resort is run so well due to Mr Singh’s captaincy, highly professional but with a soft touch - he was always around but almost like a resident and not a manager. My wife and I enjoyed our stay very much and thank all the staff for making our visit so special and look forward to visiting again.

Miinukset: Leaving

Plussat: Amazing hospitality and courteous staff. Staff went out of their way to ensure we had an excellent stay, making special arrangements. Food was outstanding and so was the view from the room.

Plussat: Not much. Its alright if you want to get away from the city and enjoy remoteness away from all the attractions.

Miinukset: Everything. Remoteness, lack of vehicles when required. Takes almost an hour for someone to come in. Managers attitude was good however staff not so much. Breakfast was terrible and cold. We payed Rs 35,000 for 4 days and only stayed 2 days knowing we will not get a refund. We were there for short term and didn't want to waste time in travelling. Worse location because if you decide to go out in the evening, not many people will be happy to drive you back to the resort via multiple villages.

Plussat: The location of the proper is quite secluded therefore it’s quite peaceful and with an amazing view. The rooms are quite spacious and has plenty of sunlight. The staff was really courteous and helped us throughout. It was quite homely rather than being hyper professional wherein the touch of human interaction is lost.

Miinukset: The location again being very remote makes it difficult to get conveyance. We need to book a cab 2 hours prior through the hotel if needed to go out or else there are options from outside as one can arrange. The bathrooms looked a little unkept as things were rusty.

Plussat: It is huge property and very nicely done especially landscaping...rooms were spacious with good views of the pool and garden...

Miinukset: Staff was arrogant and unfriendly, didn't even care to ask how was our stay at the time of check out. As if they have obliged us for letting us stay there...

Plussat: The staff are absolutely lovely and attentive. The reception is the best bit and I think has the wow factor. The food is really good. The grounds are really well maintained. My room was enormous. The pool is picturesque.

Miinukset: I would have loved a little bar or more areas to relax other than my room or the restaurant. I didn’t feel comfortable ordering a beer and reading/working in the restaurant. It’s a bit pricey too compared to other hotels I stayed at in Rajasthan.

Plussat: Breakfast was good. Staff was polite.

Miinukset: Location was bad. Water puddle in wash room. Full of mosquito. Beds were uncomfortable. Overall a very bad experience.

Plussat: Food was good

Miinukset: The bathrooms were not as expected. No proper facilities in the bathrooms. No hooks to hang your clothes.

Plussat: Everything was excellent

Plussat: Thank you Mr Biswal and Team. They are very helpful. Property is so big. Plus point of the resort is staff behaviour.

Plussat: Nice Resort. Excellent service. Helpful staff in front office.

Plussat: Nice resort and Staffs are so friendly especially Kamai. We will recomend to everyone.

Plussat: Front office staffs are so helpful.

Plussat: Loved it here! The hotel is beautiful and in such a great location. Loved the rooftop restaurant and the views are incredible.

Plussat: Ambience

Miinukset: Staff at breakfast were uncharacteristically stern in any communication they would do, unsure if that was a norm but found very odd behaviour towards guests especially when we requested for Jain food.

Plussat: The wonderful view.

Plussat: The hotel decor was beautiful with a a view of the lake and the restaurant was excellent. The staff were lovely and courteous. The evening entertainment of Indian music and dance was very entertaining and atmospheric.

Miinukset: The breakfast pastries could be improved on and a wider selection offered.

Plussat: Excellent old haveli in keeping with old udaipur. Ambiance and food brilliant. Would definitely recommend this place.

Plussat: Best small hotel in udaipur

Miinukset: Food not great.

Plussat: Hotel is really cool! Feels like stepping into a different world, calm and clean, and beautiful. Rooms were also nice and clean.

Miinukset: Breakfast was very poor - not much choice and bad quality, croissants were stale, Indian options not very tasty either. Bar staff not too bothered to help you with coffee or anything else. Communication with the hotel was awful we had asked for pick up at the station they never replied to my emails or phone calls and of course nobody was there to pick us up. Also our booking was cancelled last minute and when we tried to do another one the room was much more expensive. We complained and were told it was due to a card problem (but it was all fine the second time I booked with the second card) but still we paid more

Plussat: Serene, peaceful, excellent staff and location!! I’ve been in India for a few weeks traveling now and Jagat Niwas is at the top of my list for lodging!!

Miinukset: The wait staff at the restaurant was VERY slow. Almost an hour to get lunch and there were only 2 other diners.

Plussat: Great staff. Beautiful location.

Miinukset: Food was cold and very mediocre.