Udaipur hotellia

Plussat: The beautiful space and interiors And most importantly the service

Miinukset: The standard of guests coming to the hotel has changed. Found a lot of people abusing the property. Going into the places where one would not be allowed previously. Guests were using the phones and talking loudly on the speaker in the hotel area. This should not be allowed as it disturbs other guests, who have come for peace and quiet in the Oberoi Vilas properties.

Plussat: Everything was fantastic and it's easily one of the best 5 star hotels we have stayed in. The staff were extremely courteous and helpful.

Miinukset: There was nothing not to like but if I have to nitpick, I would say that the breakfast quality especially the south indian menu could do with some improvement

Plussat: It is the most bful property in udaipur

Miinukset: Wifi was not working properly..although v opt for pool view room but den olso dey didnt giv facilities lyk dere property name as amarvillas agra..although if i compare restaurant menu wit dere amarvillas it was nting..even dey didnt provide food n stay for our driver..

Plussat: Hospitality was amazing just like its expected out of Oberoi. Lots of personal touches and the spa was great. Location is excellent with beautiful views. They have two outdoor pools, one of them is just next to the spa which has a beautiful setting.

Miinukset: At dinner we ordered Dal Makhani which was really disappointing. And there is no outdoor restaurant.

Plussat: The staff went above and beyond in making the anniversary for my husband and I even better than we could have imagined! Thank you

Miinukset: Everything was perfect - no complaints!

Plussat: Oberoi Udaivilas is the best hotel seen in my life They have done a warm welcome Best service , humble staff , excellent co-ordination , proper guidance Their food quality is beyond our imagination , it is difficult to get from other hotel channel what oberoi provides to their guest they treat each & every guest like a family members We will definitely visit once again this property in future My specifically thanks to their staff who has taken care in 5 days Amit Sir Himanshu Sir Dhruv Aayushi Nandani Rehman My Best Regards to entire oberoi group

Plussat: Everything

Plussat: Superb, super attentive service, wonderful food service at restaurant, great swimming pool, good A/C

Miinukset: Poor sound insulation in the rooms: you will be awakened many times during the night by people passing in the corridor. Really disturbing. The hotel should out clear sign in the corridors that silence is required after 22h00. Same problem when parties take place on the grounds outside: poor sound insulation overall.

Plussat: Absolutely top notch staff and delightful service. They went above and beyond on literally every interaction and request. Made us feel very cared for and special. They were especially brilliant with any requests to do with our baby.

Miinukset: Our stay was too short! On a serious note, quality of their local cuisine isn’t their strong suit but it’s not really a major complaint.

Plussat: The hospitality was superb

Miinukset: Just rooms were too small

Plussat: Detailed oriented Amazing food Best Staff

Miinukset: Temperature controlled pool for winter

Plussat: Comforts stay in overall.

Miinukset: Most of the amenities were somehow empty boxes. Squeaky sound coming out from air condition.

Plussat: Amazing breakfast and very kind all the staff

Plussat: Great Location, great service, the team really goes out of their way to make you feel special. The rooms are excellent, well maintained, the pool is great, the gardens and lawns with peacocks walking around create a royal ambience

Miinukset: Minor issues - there is occasionally a foul smell in the gardens around the pool possibly not in control of the hotel

Plussat: The service was incredible. The Oberoi group have trained their staff incredibly well. The hotel grounds were beautiful.

Miinukset: Everything was perfect

Plussat: Great facilities, big bathroom and cozy Beds. Staff was nice enough to let us check out an hour later on request Courteous staff throughout and a good breakfast View from the restaurants is great

Miinukset: View from Standard rooms(at least the one's we got) is not so great

Plussat: Everything was clean well kept and well maintained ....the staff was very courteous and took hospitality seriously

Miinukset: The food from the kitchen could be improved

Plussat: Lighting on hotel, terrace view and breakfast

Miinukset: There was not much difference b/w palace room and royal imperial rooms. We had 3 rooms. 2 palace room and 1 Royal imperial. We had paid 5000 extra per night for Royal imperial but found not much difference. There were similar facilities.

Plussat: Beautiful ambience !! Property is maintained well with all amenities. Worth the money spent

Miinukset: The right location for this resort should be somewhere near to lake. Location is somewhere in the city. Food is too expensive with poor quantity and less choices

Plussat: Royal Treatment. Humble-warm staff. Spacious clean Rooms. Convenient location. Great views. Gym and Pool facilities are worth trying. Parking facility since I had taken road trip.

Miinukset: None.

Plussat: Staff.. food

Miinukset: Electric cut off Swimming tub needto be replace as its old Corridor without AC I didnt like service of Amit shift Manager

Plussat: IT WAS BY FAR ONE OF THE BEST LOCATION I STAYED. REALLY BEAUTIFUL. DEFINITELY RECOMMEND ANYONE.

Plussat: I liked everything about the property; especially if you’re a foreigner and the price is reasonable for the amenities and services they provide

Plussat: The food was exceptional. The hotel has focussed on a very high quality produce sourced in-house for the most part. The flavors are kept quite simple and the individual flavora of the ingredients are quite distinct. We really liked the fact that the food wasn't spicy and filled with excessive spices. The staff has a personal touch to their service in almost all areas of the hotel. The property is very charming. Lots to explore in the castle. Rooms are well appointed. We did like the toiletries. The jacuzzi and the pool are temperature controlled, hence good to use.

Miinukset: We found the Spa to be expensive so didn't really use.

Plussat: - Excellent hospitality, food, the property itself is beautiful, has rich history... - Relaxing atmosphere, very quiet and picturesque - Nestled in the heart of the Aravalli hills, closer to nature, awesome location - Very romantic and nice wonderful setting - Great spot for celebrations - very customized and personalized - lot of care taken for ensuring optimum customer experience - So many nooks around the fort for taking sunrise/sunset photographs - The interior designers have married the traditional yesteryear feel with modern luxuries - For such a large property, the staff is always prompt, courteous and extremely accomodative

Miinukset: - Spa was inadequate in every way!! - Only one restaurant in the entire property plus two bars - when the venue is away from the city there should be a few choices. After 2-3 days of stay, food is monotonous. - Also, for a 5-star hotel, the breakfast spread is primarily 'made-to-order' yet a tad minuscule!!:( - Not senior people friendly - has amenities but not effective - although I must add that the staff more than compensates for any limitations - Not so kid friendly - too many steps n nooks for kids to get lost/get hurt - Too many bugs/insects - got bitten by mosquitoes (can't be helped I guess being closer to nature) - good to carry bug spray Suggestions to enhance the experience and promoting local culture and history: - Could add local food tasting sessions - Incorporate local song and dance - incorporate brief sessions about local history - incorporate (May be one day a week) local artists for selling local handicrafts (again available in other countries - promoting local culture and artists) - Hotel owned taxis for a brief run into the city (available at other international 5-star properties that are away from the city)

Plussat: Magical place and location Excelent service with minor flaws as it’s usual in India The early morning and late afternoon is magical in Devighar and Delwara

Miinukset: The room is very old.. needs urgent refurbishment, mainly the toilette fixtures..

Plussat: The staff. The service. The food. The garden suite amazing

Miinukset: The ac in second suite,also the vestibule area outside washroom needs some light to prevent tripping at night. Which i did :)

Plussat: Great experience overall, even if the weather was overcast and less pleasant than I had hoped. I stayed over Diwali, and Raas Devigarh hosted a special Diwali ceremony open to all hotel guests, which was very enjoyable. The rooms were clean, and the restaurant staff were particularly supportive - they re-cooked the dish I ordered from scratch at no extra cost because the first version had been too spicy. The flock of parrots nesting on the roof is also worth a special visit.

Miinukset: This place has a great reputation - so much so that I think perhaps I had unrealistic and possibly un-meetably high expectations for my experience here. In particular, I had not realized through booking.com that the garden room I booked was not in the main heritage building - if this had been clearer on the site then I would have likely selected a different room. The hotel is also much larger than I had expected, and while the service still felt somewhat personalized, I also did feel more like a number or "just another guest" than I had hoped. Overall this was a great experience, but not entirely what I had hoped or expected.

Plussat: Excellent location, hygiene and overall hospitality was far beyond expectations. Would highly recommend this place to my friends.

Plussat: - Huge rooms - Attentive Staff - Historic Charm

Plussat: The palace has been well converted into a 39 suite hotel. The pool area is well laid out. The service staff and chefs at the restaurant were very friendly and helpful. The rooms were well appointed.

Miinukset: The staff at the front desk and the staff who showed us to our room werent up to the mark. The spa always seemed to be booked out.

Plussat: MOSTLY I LIKE THE LOCATION AND AMBIANCE OF THE PROPERTY

Miinukset: NO ACTIVITY FOR CHILDREN...

Plussat: Everything was excellent.

Miinukset: breakfast. Test wise good but limited choice

Plussat: The location was perfect, friendly staff, our feedback for the food was well received by the team.

Miinukset: The noise from cooler in the breakfast venue. Less options in the restaurant menu.

Plussat: The construction and location is beautiful but for a 5 star price you will be disappointed with room quality maintenance and the professionalism. The food was not bad.

Plussat: The hotel is excellent. Quite and away from the city. The view from the main area of Udaipur was awesome. The breakfast area with the view was something to cherish.

Miinukset: Rooms were good but nothing to brag about. Bathroom was of good size but the toilets made noise after flushing and sewer lines needs to be cleaned as it sometimes had a bad smell.

Plussat: To start I will say that the hotel is a beautiful building in a charming location with a magnificent view on the lake and the City Palace of Udaipur and that the value for money is outstanding. Very decent restaurant and extremely courteous staff

Miinukset: Having said that, the quality of service can be improved, given the 5 stars standard: I noticed some wrinkles in the service (for instance the watermelon at breakfast had clearly been cut with a knife previously used to cut onions, the WiFi was lame and we had some delay at check in). The plaster in our room was somewhat peeled. Overall I believe that the hotel would benefit if it was run by a high level hotel chain.

Miinukset: The breakfast could have had more variety and the swimming pool could have been heated since it was really cold.

Plussat: The most i liked about the place is the location where the property is located, though the property was bit fat away from the city It was beautiful and peaceful. Its worth spending money for the serene beauty around the property. Highly recommended for family and couples. Highly suggested to travel in Monsoon and winter. Excellent in terms of the best of the valley views and the infrastructure planned accordingly. The way the lights are set gives a exotic feeling for the property and the time spent there.

Miinukset: The road to the property was pathetic. The transportation flexibility and its quite away from the city. The opening and closing of the main door and the main door of the room had holes, where anyone can peep in. Recommend not to open the windows because all the flies and insects can get inside your room.

Plussat: location on the mountain open spaces large excellent room great service

Plussat: The location is strategic. it is 100 meters from famour Jagadish temple and and around 500 meters from City palace. The rooms oversee the lake. There are 2 cozy resturants opposite the hotel - Natural view (the movie Dhadak was shot here) and rainbow resturants. both of them are quite good. The famous chandpole is 300 meters from the hotel and Bagore ki Haveli which is famous for dharohar show (folks dance, jhoomar dance, puppet dance etc) are 200 meters from this hotel. The property is 200 years old and was converted to hotel in 2006. The owner is a perfect gentlemen and guided us abotu all key sites, dos and donts in Udaipur. What mre you need, they serve yummy parathas for breakfast:)

Miinukset: nothing as such

Plussat: Warm hospitality of the owners. Very safe for women travelling alone.

Plussat: Amazing...Amazing..great view of lake...we had lot of fun there..owner and her daughter are good natured and helping persons...will come again and again ..

Plussat: The building is a 230 years old haveli situated right next to the Lake Pichola. The boating pier is nearby and there are several cafes and restaurants within 200 m radius. Also, the city palace and Jagdish temple is within walking distance. The rooftop offers great views over the lake. The owner was very nice and we felt at home while staying there. Overall, a great place to stay in Udaipur.

Plussat: Great location and very helpful and friendly staff.

Miinukset: Hot water very slow coming through, no kettle in room although this was mentioned in description. Were offered a discount to upgrade but none of the 'deluxe' rooms had twin beds.

Plussat: Location

Miinukset: Breakfast

Plussat: The staff was very courteous

Miinukset: Location, room, ammenities

Plussat: Beautifully decorated haveli. The staff were extremely helpful. Breakfast was tasty.

Miinukset: It would have been useful to see a menu for the breakfast included instead of being told by the waiter as we wanted to look up the Indian options!

Plussat: Beautiful hotel tastefully decorated and immaculate. This was one of the best hotels we stayed at during our tour of Rajasthan. Fantastic views of the city. Amazing staff who couldn’t do enough for you. Really enjoyed our stay. Would highly recommend

Miinukset: Hard to say what we didn’t like to be honest. Not a great deal of choice on the menu but enough to be fair. Food was really tasty

Plussat: We had a room with no windows which for me was not very pleasant. The roof top was splendid which compensated for the room. The staff who served us at the restaurant, bar and breakfast were excellent especially Hurraine who was exceedingly professional.

Miinukset: The room with no windows had AC but it was very noisy. The room could also be cleaner, and be aware of all the extra taxes when you check out...

Plussat: Location is very good and all the place accessible at walking distance at pichola.

Miinukset: The rooms were very un even in sizes and facilities for the same category and price.

Plussat: The hotel Manager was exceptional and assisted us with every request. He went out of his way to ensure our stay was enjoyable while in the hotel and Udaipur.

Miinukset: Nothing

Plussat: Hotel Madri Haveli is an happy island in the city center of udaipur! Facility is like a medium-high hotel in Europe! Absolutely the best quality/price ratio of 20 days in India! Room was very clean and comfortable. Breakfast was good with possibility of choice between continental and Indian breakfast. Restaurant on roof top is very nice, cheap and food is high quality! They offer also tuktuk and bike rental for free!

Miinukset: Nothing to say

Plussat: Madri Haveli is very well appointed the staff are very friendly and the food is very nice. There is also a very large roof terrace with spectacular views , not to mention how gorgeous the suites are and the other rooms ! I had the great pleasure of staying here in a mini suite for 5 nights and regretted having leave. If you’re ever in Udaipur do yourself a favour!

Miinukset: The barking dog across the road !

Plussat: The building is stunning and very well decorated. The rooms are large with very nice bathrooms. All staff are extremely friendly and helpful.

Miinukset: With it being such an old building, most rooms do not have AC which can make the rooms very hot, although there was a good fan.

Plussat: Beautiful building, lovely rooftop, breakfast was amazing!!! Staff is super nice and location is perfect.

Miinukset: Rooms can be a bit noisy

Plussat: Calm and peaceful Clean Good maintenance

Miinukset: Remote location Stray dogs Costly food

Plussat: Balcony

Miinukset: Mattress is not comfortable

Plussat: The property is big and spread over big area. Nice buffet

Miinukset: The approach road to this property is bad. The big potholes are bound to distract you every now and then. Please drive carefully to reach to the property. The food inside the property is very costly. Also as the property is near jungle the room is bound to have cockroaches. We had in our room. The minibar was empty and also service was quite slow.

Plussat: Location and the environment

Miinukset: The staff should be trained a bit more.

Plussat: We were in a newly renovated room and it was very nicely done.

Miinukset: The hotel is under construction and won’t be finished until January 2020. The doors of each room are very thin so the building work can be heard very easily.

Plussat: The location is perfect for a magnificent view of the floating palace and the lake and also convenient for enjoying the town and getting easily to restaurants. I loved being generously upgraded and the suite was outstandingly spacious and romantic and comfy. The breakfast around the pool was really great.

Miinukset: Not much! It was a bit confusing where breakfast was and i think we ended up breakfasting at the other hotel where the pool is, it would be good to make this an option anyway for those who go to swim at the other hotel

Plussat: Excellent from start to finish

Miinukset: Breakfast assortment could be bigger

Plussat: The Fateh Prakesh Hotel was absolutely wonderful. The staff exceptional - they realised one of our group had a birthday and surprised her with a cake and beautiful bouquet of flowers! The location is excellent right next door to the palace complex with golf buggys to ferry you to and fro the palace and the sister propery Shiv Niwas. They were renovating the pool and spa but we were able to use the facilities at the Shiv Niwas. Excellent food and wonderful breakfast.

Miinukset: The croissants at breakfast were a little hard - nothing else at all - everything was top notch.

Plussat: The location of the hotel is perfect and the facilities are new and modern.

Miinukset: The staff are not professional. I asked them to charge me in INR but I received the message from the bank that it was charged still in USD. I asked the staff to cancel and make a new payment. But they insisted that it was in INR....can't understand! Also the hotel has buggy service but I never see the driver!! Our room has been newly decorated the smell is strong. Other parts of the hotel are still under instruction and many workers are working around... The towels in the hotel are new clean sometimes there is a black spot on it.

Plussat: Excellent location, great view, friendly service

Miinukset: Add explanations to the menu in English

Plussat: This property is part of the city palace complex, apart from having truly amazing views of the lake, there are many tourist attractions within the Palace grounds. You also have access to the facilities of the Niwas Palace Hotel, and may even get to see members of the royal family moving about as their private Palace is also within the grounds. This was truly the highlight of my travels throughout India. I will certainly come back here again.

Plussat: This is real sanctuary in a glorious setting. It is beautifully designed and kept. The swimming pool was crystal clear and everywhere is spotless. It was a wonderful oasis of calm to rest for a few days in a very busy schedule visiting Delhi and Rajasthan.

Plussat: The location! It's a beautiful set up!

Miinukset: Over caring staff.

Miinukset: Price of laundry... it cost us 7000 roupies ..... for the same laundry in a small guest house 10 days before we paid 900 roupies... Be careful for the taxes, they are never include.

Plussat: Nice Property For Living,Good Atmosphere,Nice location, Some distance Deep from National Heighway.

Miinukset: Nice Pool

Plussat: We had an amazing experience at the resort. The resort is beautiful with scenic views and greenery all around, a welcome change from the city. The staff were warm,very attentive and hospitable. This added depth to our overall experience. The food was always beautifully prepared. We made a few short trips to the city but were always in a rush to get back to the resort to enjoy the peace and quiet. We also had a few treatments at the spa and it was worth every penny spent. Would definitely recommend the resort to anyone looking for a well deserved r&r.

Plussat: Such a beautiful resort it is. Everything is very well maintained weather it is people, food, room or cleaning. The location was superb it’s little far from the city but that’s ok if you have your own convenience. They serve delicious food which I’m sure you’ll love it. Everyone one who is working in this resort are very nice people.

Miinukset: Breakfast can be more interesting.

Plussat: “Splendid and spellbinding”, If I have to use only two words for TatSaraasa. The property has amazing surroundings with a beautiful tranquil lake attached to it. Badly needed a comfort break in between long multiple travels, and that was at TatSaraasa. Excellent and thoughtful property with amazing people who are always smiling and willing to be there for everyone. Kudos. So much of thoughtful detail has gone from recliners , private sit-out inside the pool, to the landscaping. It was flawless and very unique. Foods delicious. A personal dinner that was arranged one night was an Epic. In all, very memorable break, which I would cherish for long.”

Plussat: Liked room ambience

Miinukset: Veg buffet has no varieties and lack of sweets too in dinner also lack of fruits in breakfast

Plussat: Location of the property is too good. Access from & to the city very convenient. Staff at front desk very courtesies, helpful. Staff at restaurant were too good, always ready to fulfil our requirements. B/F menu was quite lavish and variety was well kept. For Lunch and dinner as specially at Padmini Restaurant very nice, staff at Padmini must appreciated!

Miinukset: Some times Space at Padmini Restaurant force us to wait for some time!

Plussat: Nothing

Miinukset: Rooms on ground level

Plussat: Polite and courteous staff, Nice location and views.

Miinukset: Housekeeping not up to the mark, Needs to improve significantly. Felt overpriced

Plussat: Well taken care of and brilliantly done up hotel. Staff were excellent.

Miinukset: The buffet breakfast and food was very substandard for a 5 star.

Plussat: Location

Miinukset: Some facilities like at this price rooms must have bath tub and property must have a swimming pool.

Plussat: Stunning view of the lake

Miinukset: The evening we arrived we discovered there was a party on the front lawn. On our way to bed we checked what time it would end and was assured by 10.30pm. It ended at 2.30am!! The noise is extremely loud in the rooms as there are no noise cancelling drapes in the corridors. The second night we had to call reception to move along a family having a mini party in the corridor outside our room - extremely loud and with no regard to sleeping guests. One of our rooms was upgraded but the other 2 were booked with lake views - they however look out over the parking and the view is obstructed so would not recommend paying extra for this. The upgraded room actually had a corridor and then the lake view which is very deceiving for an 'upgrade'. Food was good. We ate dinner a la carte as the supper buffet is very limited.

Plussat: Rooms and property

Miinukset: Coffee shop is small for a 5 star property

Plussat: Beautiful decor and generally lovely service. We didn’t have a lake view room but didn’t feel like we missed out as there were lots of lovely places to sit and enjoy the view. Lovely food we had a dinner one evening and the breakfasts were very generous.

Miinukset: There was some miscommunication with a staff member on our last day. We arranged to hire the boat for a trip around the lake. We were told a different price to what it actually cost. The large boat was 15000 rupees for 45 minutes which is just extortionate. When we realised the mistake we cancelled the boat but were told we would have a cancellation fee. We decided to avoid the fee by hiring the smaller boat for 3500 rupees instead. It was a lovely boat trip but again we felt it was extremely over priced. A staff member insisted the 3,500 rupees for the boat had to be paid in cash as the 18% tax would not be included if so. However when we went to pay the bill it was included on the bill at 2,996 plus taxes to make the total of 3,500. When we queried it the two staff members squabbled amongst themselves and tried to downplay the taxes. We paid the amount as part of the card transaction however we felt there something going on to avoid tax and make money from us. The payment of the bills was highly confusing. We had individual invoices for each drink or food item ordered even though they were from the same meal. So having to go through each slip with items on with a calculator was quite a long unnecessary process. The bill was made even more confusing as on the main bill slip it had a different total to what we were required to pay. It also included a pre paid first night which we queried and they deducted. The two staff members were talking over each other and us and scribbling totals on pieces of paper. When my partner and I were checking through the calculations we were being spoken over by the staff members so we weren’t able to check through clearly together. The check out process was complex and drawn out and because of the confusion with all the different totals and calculations scribbled on paper it seemed really unprofessional considering the slick operation that we had encountered with the rest of the hotel.

Plussat: The lake views from the restaurant and terrace are spectacular and surreal. The live music at breakfast was a special highlight for me, as it was a magical way to start the day.

Miinukset: There was at times a smell of sewage in the bathroom. Though this was likely not the hotel's fault, it did affect my experience somewhat. Also, the area around the hotel attracts very insistent touts who follow guests and sometimes pretend to work for the hotel. This is not something the hotel can do much about, but visitors should be aware.

Plussat: Great Pichola lake views from the restaurant. Well maintained property. Rooms are although small, well equipped with pretty much everything you’d need.

Miinukset: Aged staff, they aren’t exactly hospitable. Can do with a little more smile to make guests feel more comfortable. Breakfast was very limited and quality only okay. Don’t expect that when their otherwise food quality is good (of course you pay for it)

Plussat: This was a unique property on the shores of the lake and made from joining two earlier buildings. The property is as interesting as it is beautiful. The staff were charming and obliging.