Ushuaia hotellia

Plussat: First of all as a guest I write here the informations to help others guests and also to help the property to improve their services. 1- Location = very nice views but farway from the city but they have a free shuttle each hour 2- Reception = is ok all people speaks english 3- Elevator to the rooms = very good 5- Size of the room = very good 6- Mattress = good 7- Pillows = very good 8- Wardrobe =very good 9- Curtains = good 10- Bathroom size = very good 11- Shower = good 12- TV channels = good 13- Wifi in the room =good 14- Noise = no noise 15- Breakfast = very good Others = take a room with the view of the lake the other view is horible

Miinukset: 4- Parking = is outside and not covered and If is rainning is not so good Others = unbeliavable that this very good resort has a very ugly entrance. Outside of the entrance is horible

Plussat: The unbelievable views from the pools, the spa, the stunning architecture, the rooms.

Miinukset: Nothing.

Plussat: Lovely location overlooking the town.

Miinukset: Not ideal location if you want to be in amongst all the action

Plussat: Fantastic location high up above Ushuaia. Great views from the bar and restaurant. V high standard of facilities. Spa and pools excellent. Good restaurant.

Miinukset: The staff are overall very nice but need more training. If this hotel wants to be a 5 star proprement it needs 5 star staff. The bar and restaurant staff were generally slow, in efficient and inattentive. Check in, reception and porters were good and v helpful. Don't go if you want eau access to Ushuaia. The shuttle is a great free service but doesn't run often enough at peak times and isn't managed even when you queue and get there early. It needs a ticket system.

Plussat: Great experience. Staff very kind, professional and always willing to help. Great view on the city and the sea, being out of the city area and closer to nature is only a plus in this case, thanks to the free shuttle that avoid potential limitation in reaching the city. Very nice spa, great also because almost always open, so that spare time can be easily exploited for relaxing.

Plussat: People. Food.

Miinukset: The room got a little hot in the night.

Plussat: Count fault a thing a wonderful property to stay at

Miinukset: Nothing

Plussat: Really nice location with breathtaking view. The restaurant is good and the SPA is perfect for relaxing after a nice hike.

Miinukset: Nothing

Plussat: Room and views great . Room service very attentive. Spa and pool really lovely. Expensive and breakfast not served even in room until 06.30 so didn’t get breakfast or a refund

Miinukset: A long way out of town. But we knew this.

Plussat: Superb location, incredible views, great pool/spa area, good selection of food and wines. Clean rooms.

Miinukset: If it was a five star hotel you would expect: - transport is not an outsourced local vendor with extreme dirty cars where you have to pay 6 USD / person. - somebody pick up and carry your luggage in from the transport vehicle to the hotel - the receptionist won’t spend 10 minutes trying to figure out how to pay his own transport person, while he is not greeting you or telling you a word - you don’t have to wait for 20 minutes to be recognized in an empty bar - not to apologies to the same waiter 3 times, the same morning, “sorry I don’t speak Spanish still as I didn’t in your last 3 attempt”... - to have a coffee maker in the room - that the concierge would not point somewhere to the other end of the lobby when you want to leave your luggage there at check out, telling you “bring it over there!”, god sake where?? and where is the person who should help us? Why should I wait another 20min for somebody to show up “there”? In short brilliant location, great pools, with maybe a 3-3.5 star service. For the pools and the view it worth still, not for multiple nights.

Plussat: The room was very comfortable with a great view. The spa was amazing. Great massage at a great price. The restaurant was outstanding , especially the dinner with wine pairing. Breakfast was also great. It’s a little far from town but they offer a shuttle service. Perfect place to get away & relax.

Plussat: Fabulous hotel, spa tucked into the hill below the Martial Glacier overlooking the city. Great views, wonderful staff, excellent breakfast and food in the restaurant. The spa was very lovely and we enjoyed the outside hot tub!!

Plussat: the service was great

Miinukset: we lived in the ground floor, next to the gym room, which was noisy

Plussat: Views are amazing. Cozy hotel with great staff, comfortable beds, very clean and big rooms and baths. Very good spa with relaxing amenities and large indoor swimming pool. Hiking around was one of our great experiences with the guides Sabrina and Corina. Both very kind and highly knowledgeable about this town and it’s wild life and geology. Dinner and breakfast are excellent too. A place to come back for sure.

Miinukset: It’s nice views has a price. It is very hard to go downtown by walking but they have a bus with complimentary trips going down and back at certain hours.

Plussat: Awesome game room for kids and tons of daily activities. Babysitting services are available by calling an extension number. Free breakfast was fantastic. Nice pool and hot tub facility also.

Miinukset: Room quality wasn't what we expected. We had a standard room only and it was mediocre for the price. Older hotel that could use revamped rooms. Bathrooms have not been updated in a long time.

Plussat: Great view.

Miinukset: Not in location to walk to town but there’s a free shuttle.

Plussat: This hotel is comfortable and cozy with a good restaurant . They upgraded us to a beautiful suite facing the marina. The staff was very helpful.

Miinukset: Although the furniture and rooms had their charm an updating is definitely in order.

Plussat: The breakfast was outstanding with plenty of choice rather the tired old cold meats etc. This was undoubtedly the best breakfast during our travels in Argentina and Chile. The cocktails were amazing and the bar staff were friendly and engaging. The room was excellent plenty of space and very comfortable. We had a great view from the room. The hotel also provided good regular mini bus service to the town. We stayed 2 nights and the third night was booked by our cruise company but despite this the hotel allowed us to stay in the same room which was an upgrade from the standard room. Which was much appreciated.

Miinukset: Perhaps a wider choice of food for people who are vegetarian or don't eat red meat in the restaurants?

Plussat: Very quiet location but a little tricky to locate the road to the front entrance - we had rented a car. It is outside of the downtown area but for those who do not have a car, there are several free shuttles daily between the hotel and downtown Ushuaia. Our room was large and clean. The view of the Beagle Channel was magnificent. Bathroom was modern and clean. Our room was warm and we did not see any air conditioning but we could open windows for a cool breeze from the Beagle Channel. Breakfast was continental but there was lots of choice. Dining room was very good – many seafood dishes. Hotel had a swimming pool as well as indoor & outdoor hot tubs. The reception was very helpful. They provided good advice on places to visit. While there was limited parking close to hotel there was a much larger lot across the street about 2-300 metres away.

Miinukset: The Internet speed in the common areas was very good but abysmally slow in our room.

Plussat: The hotel is very nice, has beautiful view. Our room was very big, very comfortable and very clean. We liked the pool and the spa. The hotel does not have a modern style, but this is totally ok, it is well maintained and still nice. Breakfast was also good. Generally recommended. and we would stay again.

Miinukset: It is not possible to go with the baggage to the shuttle bus, only taxi is possible. This is ok, but the information should be somewhere as we were waiting after check-out for the shuttle to later get to know that we cant use it... The reception is at the first floor and when you enter the first time there is also no info and its a bit confusing... also nobody to help there with baggage.

Plussat: First, room not ready due to water problem so sent to an apartment that was isolated and uncomfortable. Next day moved to hotel. It was fine. Breakfast adequate. Location good.

Miinukset: A room available the first night

Plussat: breakfast was fine. not a lot of choices on the buffet but plenty of what they had. Cafeteria was clean, well lit. Easy walking distance to downtown. Great pizza place 1 block away.

Miinukset: Room was in need of update. poor lighting. bathroom clean but the taps dripped. Hotel in process of remodeling which should take care of the worn and stained carpets.

Plussat: They gave us a dirty room to start with. Never apologized just handed us a new key. Kitchen staff did a good job but didn’t look very happy about it. The room was hot and no matter how many times I asked for the heat to be turned down it was still hot. Had to sleep with windo open so I had road noise and light.

Plussat: Good spot, clean and new hotel. wifi good

Miinukset: room heating is weird but windows open. Breakfast could have more options but it ok

Plussat: Helpful friendly staff good location large comfortable room good breakfast

Plussat: Very good location, clean room, good bed, strong WiFi

Miinukset: a little high price

Plussat: Nothing.

Miinukset: The first room was filthy and had not been cleaned since the last guests. Bathroom ceiling was mouldy and room smelled unpleasant. Room lock was almost unusable and offered no security. We had booked 2 stays and for the second the room was a bit better with a redecorated bathroom. Breakfasts were terrible and dining room big, noisy and uncomfortable. Very poor value.

Plussat: Clearness, friendly, large room, nice breakfast....

Miinukset: Outside door is small and not automatic

Plussat: Hotel was central to everything.

Miinukset: At first entering the room I thought it was a hostel. Very barebones and not in the best condition. No elevator in the hotel so you must bring everything up on your own. Wifi was spotty and only worked outside of the room near the stairs. Breakfast had minimal options but what was there, was good. Bathroom amenities were only bar soap. Nothing else. Not the best value for the money but 'ok' accomodations.

Plussat: Beautiful view, rooms nice and clean, and restaurant was amazing.

Miinukset: No air conditioning in the room

Plussat: The staff was great and very helpful. The room was excellent and very comfortable. Dinner was quite tasty, and it was nice we did not have to drive back into town.. A good jumping off spot for the National Park.

Miinukset: We cold have uesd better directions on how to get to the hotel form downtown. Due to some construction and a lack of signs , we had to stop twice to ask directions. Once we found the hotel, we were very happy with it.

Plussat: The hotel was wonderful with an exceptional staff. The views throughout the property were spectacular. I highly recommend this hotel. All the food was wonderful and an excellent wine selection as well.

Miinukset: The only thing that I felt we could've used was a fan. Being is Ushuaia air condition isn't necessary but at night the room tended to be a bit stuffy and the flow of air from the window, when opened, was held back by the curtains. Other than that, we loved this place.

Plussat: Views, food, comfortable bed! Gym & spa

Plussat: Location with great view over beagle channel.

Miinukset: Far too expensive for what you get. Service is average with partly arrogant staff, food quality in the restaurant and at the bar is at rather poor level. Rooms are ok but cleanliness could be improved.

Plussat: The location is outstanding with an amazing view on the Beagle canal. We had a premium triple room with view on the canal, exceptional. The breakfast is excellent as well as the restaurant where we had all our dinners. Swimming pool, and Spa facilities are great as well. I had an excellent hot stones massage.

Miinukset: We leave too soon ...

Plussat: Amazing hotel. Perfect view, room, spa, breakfast, everything

Miinukset: Everything was perfect

Plussat: The location was great, right on the canal. The spa was very good. My massage was perfect, the jacuzzi was well situated with an amazing view of the Andes and the canal. The staff was very friendly and helpful.

Miinukset: The restaurant was a bit disappointing. At breakfast, we were told that half of the dining room was not available because it had been set up for lunch (it was 10:00). That made it feel a bit unwelcoming. The steak was mediocre, which is unexpected in Argentina of all places. Outside of that, everything was good.

Plussat: Exelent hotel. thr staff is friendly and efficient. The food is wonderful. The spa is emazing. We really enjoyed our staying in the hotel. We recomend the hotel

Plussat: Beautiful view, good location

Miinukset: The hotel is overpriced. Some rooms need renovation.

Plussat: The view of the Beagle channel, the SPA, food and the general atmosphere and decor of the hotel.

Plussat: Very affordable with good shower, bad and breakfast. Location was not in the city centre but was $4 of taxi to town.

Miinukset: Location outside town and not even bottle of water for sale

Miinukset: On arrival we have been told that we don't get a double Room with one big bed, because we didn't add this note in the "remarks" of the reservation form.

Plussat: very close to the airport and very warm rooms.

Miinukset: there were 3 staff members rotating during my stay. one of them looked like didnt really want to be there and had an attitude. if there is one think that i dont accept is bad customer service..

Plussat: The hotel is comfortable and good decoration, has free internet in the lobby. The room is new and has good bathroom. But it´s expensive if you compare with other better options, nearest downtown. Great montains view! Staff have to change!

Miinukset: Hotel doesn´t have staff to support guests. All of them talk to you as doing a favor. For example: I order a glass to drink water in my room and the guy said: "I have no glasses here". And more: have no mineral water to drink in the hotel, neither in the breakfast (that is simple and poor)! You have to pay all nights in the check in and the receptionist is not friendly, he just says: "Pay now!" The hotel location is far from downtown, around 20 argentinian pesos by cab. There is no buses. So, there are better options in Ushuaia. Staff have to change!

Plussat: The employees are very helpful, the rooms are spacious and very clean (daily). Breakfest is regular. It is quite near to the airport, but a little away from the city center (3km) needs to get a taxi every time.

Miinukset: the breakfast is not bad but could be better

Plussat: It is only a short distance from the airport. It is a pleasant Alpine like hotel and I liked the 2 mile walk into the town and being away from the centre. However, you need to go to town for meals other than breakfast. The people are very nice.

Miinukset:

Plussat: It is conveniently located on the main road and very close to the airport. It is about 1.5 km from the city center (about a 30 to 45 minute walk or a 12 peso taxi ride). HVR is professionally run, and provides a decent breakfast and adequate accomodations.

Miinukset: Somewhat noisy. It is easy to hear activity in the next rooms and hallway activity. If you are a light sleeper, don't expect to sleep in late.

Plussat: Friendly staff

Miinukset: The breakfast was very simple and badly refilled. To toast the bread, you had to claim the toaster. The room was was small but clean, the bathroom was good! At nights it was very could due to a small heater and a thin blanket on the beds.

Plussat: Enjoyed the location and the views, Staff was very helpful. Rooms were clean.

Miinukset:

Plussat: friendly, helpful staff.

Miinukset:

Plussat: Despite being not central, it is located halfway between the center and the airport

Miinukset: The restaurant is really bad!

Plussat: Hotel looks very new and clean, great location just 10min walk to the main street and coast, nice rooms with good space, bang for the buck.

Miinukset: Wifi gets a little slow at night, breakfast is good but could be better ( add some eggs) , and check out is kind of early 10 am. Other than that everything was excellent.

Plussat: Awesome hotel with good value for money. The room was perfect - the floor is heated, the beds are comfy, the shower is good. It was one of the best hotels we stayed during 3 weeks in Argentina.

Miinukset: Breakfast is very good, though wish to see some vegetables also

Plussat: Everything..staff,room cleaned daily, amazing view

Miinukset: Breakfast lacking..bad coffee, no eggs, fruit salad not fresh looking (brown..don’t add banana it gets mushy) more staff needed to clean tables

Plussat: Under the rare covid quarantine conditions, the staff were beyond good.

Plussat: The personnel at the front desk we're extremely friendly and helpful. The restaurant was very good with a spectacular view.

Miinukset: There was No hairdryer in our room and only one outlet that we could find to use for charging. The room was a little worn.

Plussat: Good views.

Miinukset: In reality the hotel needed a facelift. Looking tired and worn. Restaurant had limited menu too much emphasis in pizza. Breakfast limited .

Plussat: The view in this hotel is "outstanding" and worth the stay (much better than the view from the expensive Arakur hotel). All rooms face the town of Ushuaia (see pictures) and the view is so nice that we purposely left the curtains open to see the lights at night and the sunrise in the morning (try also the small roof top for an even better view). The bathroom was modern and appeared new, while the bed was VERY comfortable. Great view from the breakfast hall as well. The variety of the breakfast was very good and plentiful, enabling us to eat sufficiently to get through the day with a power bar till dinner time. The staff (English speaking) was also very attentive and kind. We had dinner at the restaurant in our last night and that was great too (try the King Crab Risotto...). Internet was free and fast enough. The hotel is not in the downtown area but having stayed in Ushuaia for 5 nights (all at the Los Acebos), I can comfortably say that this is a plus. Rent a car, get around at your own pace, explore beyond the tour routes, and park right in front of the hotel at the end of the day. You will not regret it!!!

Miinukset: We cannot really point anything we did not like at the hotel. I do not recall seeing a pool but who cares??? I would not go to Ushuaia to spend time on a pool.....

Plussat: Beautiful hotel in the hillside overlooking Ushuaia. Spectacular view. Wonderful staff. Excellent restaurant

Plussat: We had a great stay!

Plussat: The hotel is really nice, up on the hill, not city center but the hotel offers shuttles and taxis are cheap. Nice view!

Plussat: The view is great, the facilities are comfortable and clean.

Miinukset: It is too far out of town. There is a shuttle bus which runs every 2 hours. The last one back is at 8:00 pm so you either have to have dinner in thehotel or take a taxi back.

Plussat: The view. The room is comfortable .

Miinukset: Hotel should be more pro-active in offering excursions. TV with 2 channels ...

Plussat: The view from our room across Ushuaia was magnificent. The staff were very friendly and efficient

Miinukset: All was very good.

Plussat: Room was huge. Very clean. Shower was perfect. Staff was very nice

Miinukset: Property is at the far end of the town so it is a walk to shops and the port

Plussat: location, staff and accommodations

Plussat: Good facilities, friendly staff

Miinukset: Around 10min walk to the center; the room is a little bit small

Plussat: great location and the room is perfect.

Plussat: Very nice hotel with excellent staff.

Miinukset: Kind of noisy at night on the street side.

Plussat: Location. Staff in the reception is helpful.

Miinukset: Our rooms (605, 606, 607) were right by the main busy road n it was very very noisy until 1am. I suggest not to use these rooms until the other rooms in the main building are occupied. For this reason, our sleep/rest at nite was shorten by few hours.

Plussat: Location was good.

Miinukset: Gave us room on ground floor facing main road. Whole night traffic noise kept us awake. Windows were not sound proof. For any issue, staff says ‘No English’, didn’t want to solve the problem.

Miinukset: Room was right on a very busy road It was very noisy

Plussat: Super helpful receptionist! He gave me a lot of local tips and went above and beyond to make sure I enjoy my stay! Very clean rooms, warm & spacious! Would totally reccomend to choose that place while in Ushuaia!

Plussat: Nice hotel with very good rooms. 5 Minutes walking up a hill from the centre. Staff are great!

Plussat: Large rooms.

Miinukset: Only realized today that the hotel charged me falsely for "restaurant" when I did not eat there, nor did I touch anything in the minibar. Please check your bill before you pay, my lesson learnt!

Plussat: Great location, very spacious rooms, some have a lovely outlook (ask for a rear mountain view room if you like sun) though they don’t always honour requests

Miinukset: Overheated, can’t turn off floor heating. We were travelljng as a family and they put us in two different blocks even though when I booked three months before I asked for rooms close by. Staff are patchy - some excellent, others less helpful.

Plussat: Great value for money, very close (3 min downhill, 5min uphill) to the center. Spacious rooms.

Miinukset: Room decoration is terrible :)

Plussat: Very good place to stay, the room was pleasant, warm and comfy. The beds and sofas were very comfortable i did get a good night sleep, the hotel is very well placed, you can go anywhere walking and the area is quiet.

Miinukset: personally, what i had struggles with was the placement of the electrical outlets and the quantity of them, other than that i was a pleasant stay

Plussat: The beds we’re exceptional comfortable and the room was very warm. Very clean too.

Miinukset: It’s easy to scald yourself in the shower. Water pressure not brilliant. No cooking facilities and no cloths to washing up with.

Plussat: Very nice apartment/hotel complex with comfortable rooms. Beds and bathroom were just fine and with a small living room there's plenty of room for your stuff. Location was one of the factors for choosing Del Bosque. Its right in the center of Ushuaia and from your apartment you can walk to all offices to books activities and tours and nice restaurants as well. Try Tante Sara for lunch! The staff was friendly and professional.

Miinukset: The charge for laundry is too much, even if they did do a good job.

Plussat: The room was large and spacious, with a dining table and kitchenetter-type amenities such as a sink, crockery and cutlery, microwave and a mini-fridge. The room had been recently renovated so was in excellent condition and the housekeeping staff kept it immaculate during our stay.

Miinukset: The hotel is located about five blocks from the main shopping/eating strip of San Martin, up a sometimes steep hill. While this did not bother me so much, it might be of concern for older travellers, especially as the footpaths are in terrible condition and the steepness of the hill could be a problem in snowy or icy weather.

Plussat: Roomy rooms.

Miinukset: Breakfast was a lottery, depending on the volume of people eating at the same time, and the WiFi was not working the entire stay. And no explanation or compensation was forthcoming.

Miinukset: The bathroom wasn't cleaned properly (hairs on floor), the tv remote didn't work (even after getting a second one), the tub was clogged, the personnel didn't speak English so it was hard to communicate. When I asked for a cup of tea the woman looked annoyed. The walls are also thin (noisy). I requested a taxi several times for the next day but it didn't come. When I finally checked out the agent did apologize, ordered a taxi right away and gave a concession for the price.

Miinukset: The hotel is nice however the room was a bit old and feels dump. New and clean bathroom thought. Staff very helpful, place to leave the car outside the hotel and good location.

Plussat: All staff is very thoughtful and caring. Loved the room, specially the bed.

Plussat: Very good WiFi. Clean.

Miinukset: Far away from the centre. Window right to the corridor, not to the street.

Plussat: The staff was friendly, breakfast good. I was able to check in early on my return to the hotel and was offered breakfast. The rooms were heated. If you needed a taxi they would call one for you. The hotel was secure with a locked front door. You were given a key so you could enter whenever you wanted to. Nice views of the snow covered mountains.

Miinukset: There was only one place to get food, Tia Olivia. But you had to have the pasta cooked and the sauce heated there. Then you brought it back to the hotel to eat. The hotel allowed you to use their dishes and silverware. It was a long walk into town. But taxis are not expensive so you could taxi both ways if you wanted to.

Plussat: Nothing

Miinukset: The staff was incompetent. We were fetched by someone to be taken to an excursion and the morning receptionist said there was no one registered by that name which was clearly untrue because the evening receptionist found it. Nobody in the hotel wanted to acknowledge their mistake (the owner categorically didn’t want to get involved). We wanted to be reimbursed at least part of the extra expense that we had to pay in order to join the excursion, to no avail. This is a CATASTROPHIC HOTEL. I would surely not recommend this hotel to anyone. Apart from the rooms being very small, the furniture is old and ugly and the staff leaves a lot to be desired

Plussat: Cozy apartments, nice walk to the centre (30-35 min)

Miinukset: broken fridge in the room

Plussat: Whirlpool bathtub

Miinukset: 15min walk to the city center downhill. Had to take a taxi sometimes.

Plussat: Nice view from the viewpoint at the third stage. There is a small inside patio where you can have a rest and spend a time looking at the stars. Also there is a nice area for breakfast, as well as yammy breakfast!

Miinukset: Quite place, but not so nearby from the main streets. It is ok for young people to have nice walk, but not for elders.

Plussat: We were greeted with welcoming smiles every time we returned or left the hotel. The staff was always willing to give great recommendations for dining and tourist attractions around the city. The hotel is situated on a hill... but the entire city is. We never saw it as a negative aspect of the hotel. We did not try the breakfast. It was USD$5 each day. Close proximity to the main strip with shops and restaurants. Very hot shower water, room was always heated well, so I was extremely impressed with our stay.

Miinukset: What little time we did spend in the room... the wifi did not work for us at all on the first floor. Once you were in the lobby area, WiFi worked extremely well. It was a shame that I had too many troubles connecting from my room though. The front desk staff prefer you leave your only room key at their front desk each time you Leave and they return it to you once you return to the hotel. We were not a fan of this practice. We kept the key on us at all time expect once so they could clean the room.

Plussat: Breakfast is complete and food. Tea and coffee always available.

Miinukset: Forniture very old and minimal, also leans and covers are old and consumed. Stairs are dark and dangerous. Covers were spotted and full of hairs from others. Staff Is ok but not really welcoming as in others Place we visited.

Plussat: Nice accomodation and friendly host

Plussat: rooms and staff

Miinukset: location - away from the city center

Plussat: Excellent stuff!! Super good breakfast. Beautiful lookout room, outdoor sitting area.

Miinukset: It is a little bit uphill and far from the central street

Plussat: Good wifi nice breakfast and super friend staff. Nice sized rooms

Plussat: The view from my room on the second floor.

Plussat: Beautiful views. Staff was very helpful. Free shuttle service to downtown. Ten minute walk to a super market.

Plussat: Very beautiful hotel, beautifully situated with a beautiful view. Very clean and spacious. Our flight had some trouble but communication with the hotel was perfect

Plussat: That I left early

Miinukset: What a disappointment! For the first time in 37 years of travel I left a hotel halfway through the stay. Middle of nowhere location that does NOT really have any good views (the restaurant is in front of the windows so you actually don’t see much), the most awful breakfast, paper thin walls so you can’t sleep half of the night because you hear you neighbor breathing, restaurant closed until 8pm with nothing to eat nearby and, to top it off, very UNhelpful staff when things got rough. Stay away.

Plussat: Everything! It’s a warm place, pretty confortable and with family values!!

Miinukset: Nothing

Plussat: The location was fantastic, rooms are beautiful, good breakfast was included and the shuttle services is great

Miinukset: The lady at the reception desk was not always very nice, shuttle services does not allow to arrive for tour starts in the morning, therefore taxi service was needed

Plussat: Breakfast venue view.

Miinukset: The bed was broken down and extremely uncomfortable. There were long black hairs in between the sheets. I called the front desk to complain. They sent up a person who took photos and then changed the sheets and mattress pad. This was the most expensive place we stayed at during our two week tour of Argentina and it was the all-time WORST! We were thinking we were going to have a plush stay for our last night in South America - NOT. The breakfast venue view was nice, but the eggs were cold. There was more long black hair on the fruit and cheese tray. The coffee was dilute and sparse. We barely slept due to the wretched bed and loud traffic squealing beneath us till about 3am. We had our tiny balcony door open to capture some cool air since there is no air conditioning. And to top it all off, it was the smallest room we stayed in. I barely had room to stand up at my bedside. We were not well rested to begin our long travels back to the United States the next day.

Plussat: Excellent location! Hotel is in the heart of the shopping street. Close to cruise pier and cross country bus stop. Room was very clean. Staff was excellent. We had to catch a bus early, Santiago was very nice and prepared coffee and simple breakfast at 4 am for us! When we were having problems with our bus, he tried very hard to help us! Much appreciated.

Miinukset: The room is quite small and the bed is too soft and didnt feel too stable. No air condition/fan for air circulation. Our room was facing the main street and can get noisy.

Plussat: Location, nice people.

Miinukset: Room service should be available for extended hours when restaurant is closed, specially in the morning.There are early morning tours and no places to have breakfast before departure.

Plussat: Easy and comfortable and good wifi

Miinukset: Rooms could have been a bit bigger

Plussat: Really nice room and amenities.

Miinukset: Noise in the middle of the night. Hope it was a one off

Plussat: the perfect staff performence - kind , polite and eficient.

Miinukset: no complaints

Miinukset: No service at all. Like you take care of your own luggage (even if can't do) and there is only one guy inside the reception who obviously is too busy to help! But at USD 176/night at least they should have one porter, no? I also hate the fact that after paying this amount with b'fast included then expresso coffee is an extra USD 7 during b'fast!! Why???? Why shall we accept a putrefact american coffee as a b'fast in a country mainly founded by Spaniards and Italians????? LAstly the lounge was nice, overlooking the town. When I grabbed a wine magazine though, I realized it was 5 years old!!! Shame on them!!!

Plussat: Absolutley gorgeous room

Plussat: staff were friendly and the hotel was very central

Miinukset: rooms were very small not deluxe as suggested...breakfast was very average i would expect for this hotel fresh orange juice not cordial and the bar area did not offer anything appropriate ie quality wine by the glass

Plussat: Hotel staff and breakfast! Have to commend Martin who helped us every possible way to make our stay comfortable. Fabio was great and energetic. He was very helpful too.

Miinukset: Hotel was little far off. Had to take taxi to downtown.

Plussat: All ok, nice place to stay! Breakfast also good.

Plussat: - very clean - comfortable room - willing to help

Miinukset: -40 minute walk to city center

Miinukset: Worst ever!! Charged me more than reserved value and the credit card machine was not working for almost two days. It happened with 4 customers at least.

Plussat: quiet place other services (laundry)

Miinukset: laundry was not possible pay with credit card

Plussat: A little hard in the hotel, breakfast is not too bad, friendly and helpful staff

Miinukset: The location, really far away from anything

Plussat: Very friendly people, reason for me to return for tomorrow to stay again

Miinukset: Everything

Plussat: The staff was very nice giving recommendations to go eat, the location is great, away from the city center and in a very cute residential area but still 4min drive away from the city center, if you are driving there don't follow google maps instructions however. Take the main road (Maipú, Malvinas Argentinas) by the port and go straigh to the end, pass the airport and then go "up" in Hipolito Yrigoyen street, you will avoid the traffic big time.

Miinukset: I don't think i can remember something bad from them. It's been a month since i stayed there and they still have a good memory with me

Plussat: I liked it because it is just by the mountains and the river, it is possible to listen to it.

Plussat: The woodwork and general look of the hotel were very nice and suited my needs perfectly

Miinukset: Booking.com did not inform the hotel of my coming so when I arrived the first day there was no room and no booking, luckily there was space for my 2nd stay 3 weeks later.

Miinukset: Victoria at the front desk made my stay extra comfortable She went out of her way to assist

Plussat: Three of us stayed in a big and very spacious room that had two rooms within it and a big bathroom. Everything in the room was clean. There was ample closet space. Breakfast included in the price of our room. Free wifi. Not right in the heart of Ushuaia but a short 5 minute walk to the main street and about 25-30 min to the ports. Staff friendly. Safe in room wasn’t working but could have our valuables stored in the front office.

Miinukset: Smokey smell to the main reception area.

Plussat: We had the penthouse suites which is very comfortable and the bath has a shower as a bathtub. Very nice personal! And the restaurant was the best we ate at in Ushuaia.

Plussat: Very friendly staff, clean rooms, good breakfast, and very good location right up the hill from the Main Street.

Miinukset: The elevator was broken during our stay.

Plussat: It was nice and spacious.

Miinukset: The bathroom was very basic and the beds weren’t the most comfortable.

Plussat: Wonderful bed, cozy atmosphere, pleasant staff, beautiful small building, tasteful furniture, easy walk to center of town.

Miinukset: Unfortunately the dining room was temporarily out of operation.

Plussat: Cozy- simple- restaurant opened only in AM-breakfast was minimum.

Miinukset: restaurant not opened in evening due to some work that could have been done before affluence of visitors.

Plussat: It was not as clean as 2 years ago,the bedquilt had not even a cover!Breakfast very poor.2 years ago this hotel was much cleaner and staff friendlier. We were disappointed

Miinukset: ??

Miinukset: The bed is bad.

Plussat: Location was awesome, room was great with first fridge we’ve had in 4 weeks of traveling in Argentina. Staff were amazing. Breakfast had bacon and eggs in the buffet which was a very welcome change from the usual in Arg. Only complaint is small and that is that the hot tub wasn’t hot. Would highly recommend.

Plussat: Good location, spa facilities were excellent

Miinukset: Room was a bit rough around the edges for the price and the breakfast was only OK.

Plussat: Good location, perfect two bedrooms with balcony for four of us

Miinukset: A bit basic but I highly recommend it

Plussat: Spacey studios; quiet.

Miinukset: Limited choices for breakfast and bad coffee; hotel too expensive for what it has to offer

Plussat: Good location.

Miinukset: Bad money per value, this is not a 4 star hotel and photos do not represent the hotel properly.

Plussat: Location was good. Staff is super helpful. They even gave recommendation on restaurants which were spot on. Helped us book excursions too. Room was nice, good size and clean, with a nice channel view. Because of Covid-19 we had change in plans, they accommodated our request to have late check out as well.

Miinukset: nothing

Plussat: Rooms are really suites and are large and confortable.

Miinukset: The hotel is very confortable, but bear in mind that their is no room service and that to get a delivery at night is not easy, specially if you take into account that it is not located in a comercial area.

Miinukset: - No TV in bedroom - restaurant is situated in the basement and the lack of windows make the place dark and unfriendly

Plussat: Location

Miinukset: We booked a classic suite which was illustrated with more sea-view photos. So I thought to book a sea-view room but unfortunately it was not. I think these photos are misleading. Not much fantasy in the breakfast.

Plussat: Spacious and well uipped rooms, friedly staff and good location.

Miinukset: spa part is limited

Plussat: Excellent location, close to main street and walking distance to the harbour. Friendly and helpful staff. We had a room with a gorgeous view toward the harbour and the mountains!

Miinukset: Breakfast in your room is rather simple, but okay.

Plussat: the staff were incredibly friendly and helpful the rooms were lacking in wow factor. all hotels should have proper showers not bath showers

Plussat: The apartment was quite big, the location excellent, the spa is small, but enjoyable.

Miinukset: The bathroom floor was not cleaned every day.

Plussat: a lot of space and an excellent location

Miinukset: the pool water seemed dirty we did not take a swim

Plussat: Everything was perfect. The room was very good with a nice view out of the window. The location is very good, the hotel staff is very helpful.

Miinukset: The breakfast is served to the room and it is OK, but I would add some fruits to this breakfast. Also, the price is quite high

Plussat: Good location and very nice and helpfull staff.

Miinukset: Poor breakfast for the money you pay. No wi-fi in the ros (just reception).