Osborne

easy access to city

The cleaning staff was very noisy each morning (before 9 am !!!)

Valetta has huge potential for gentrification and this hotel is leading the way. Attractively renovated with tastefully decorated and bright common areas and rooms. Many of the staff (especially the 2 older male front desk clerks) were very friendly and helpful. The breakfast was hot and tasty. The view from our room over the city and harbour was outstanding. And the location, within easy walking distance of all of Valetta along with the City Gate bus depot, was very convenient. We were glad that we did not stay in one of the ugly modern parts of Malta.

The bathroom, while large, had not been renovated, and had a poorly-functioning toilet and dated towels and shower curtain. As elsewhere in Malta, we were struck by how unfriendly certain staff were, especially the young female front desk clerk (who acted like a completely different person when young men she knew came in) and the housekeeping staff. We also had an ugly argument at midnight with the taxi driver the hotel sent to retrieve us from the airport, related to paying for a non-functional baby seat that was not supposed to cost extra. And one should be prepared for the hotel's payment system- whole stay paid immediately upon arrival, deposit needed for the TV remote, and small fee paid to use the room safe.

Central location, pleasant staff, comfortable room for the price, good bathroom facilities cleaned & towels changed every day.

Buffer dinners