Hilton Helsinki Airport

Stay in Helsinki forget the Airport Hilton

The advertising for the Hotel is an example of Bait and Switch. 330 rooms, contemporary dining and restaurant. Normally, I would never stay at an airport Hotel, but due to an early flight the next morning and the presence of a contemporary restaurant I figured why not have a good meal, a nice evening before bed and then wake up at the airport. The restaurant has 200+ seats, but the kitchen is small and can only produce 10 meals an hour. The HVAC equipment is undersized and unbalanced, the smell of burnt oil was evident even at the bar which is almost as far away as one can get from the kitchen. After 90 minutes waiting for our meals, multiple course chef specials, I left the restaurant and went back to my room; my wife stayed since we had been fighting about what to do the entire evening. Close to 10 pm my wife returned to the room and 10 minutes later our food was delivered via room service. I refused the food and sent it back. How can I be expected to enjoy a multiple course meal served all at once at 10:15 pm? My evening was ruined. It was a lose / lose situation. All I got was no dinner, no food, and marital discord. Needless to say the conjugal joy I was expecting after a good meal never materialized. The geniuses who put a tiny kitchen in a big restaurant in a big hotel need to be fired. The people who do the ad work should be jailed. Avoid this Hilton, stay in the city for a good meal and a fun evening.