Amadeus Hotel

Nice bed, clean room. Really good location.

Shower had problems that where not fixed after telling in the reception. Shower was really small. Noises were heard from upstairs - woke up at 7 both mornings. Breakfast was a bit dissapointing exept coffee and oranges which were really good.

Location was convenient

Hotel was close to the train station and allowed for an easy transition to the cruise ship.

Staff were rude, not very helpful and did not want to assist with taxi, luggage, or anything else. Would not stay here again.

The breakfast was the only good thing about the Amadeus hotel, the staff were unhelpful, the room too small and dirty and the bathroom was so small as to almost be unusable

Poor service - staff would not even come to room, air conditioning did not work, water would not drain from bath, bathroom and bedroom were dirty and too small

There was easy access to shopping and transporation.

Hotel staff was not very friendly or courteous. I expected a more luxirious environment, online advertisement of facility was misrepresented.

Comfortable elegant hotel. Very good breakfast. Nice garden. Room very quiet and spacious despite being in busy street in Venice. Being close to the station makes handling luggage and final dash for the train much easier.

Nothing

Excellent location. Room and bathroom were adequate for our needs. Breakfast was very good with a very good range of food on offer. Not a bad place to stay but as with most Italian hotels we stayed in, I wonder how they achieved a 4 star rating.

A couple of dismissive and unhelpful front office staff. No restaurant. Couldn't get a cup of coffee at the bar unless we paid cash, ie. couldn't put it on the bill for the room. And just plain closed one night. We thought we might get a last minute ticket to the Opera but travelling, our clothes were crushed. Could we borrow an iron? No, fire regulations forbid it. OK, fair enough. Did they have an ironing room? No. Could they arrange to have our clothes pressed? No, it's Sunday, bring them down tomorrow? That'll be handy for the Opera tonight. Whole hotel was overheated and could not be cooled because "it was November and the air conditioning is turned off in October and heating turned on". Fortunately the windows opened, even if it was occasionally noisy.

nice staff

comfortable quiet room