Vitrolles hotellia

Plussat: Location to the Airport

Miinukset: Food was good at the hotel. Not many nice restaurants near the hotel.

Plussat: Very convenient to the airport for early morning departure. Front desk reception was very helpful and pleasant.

Plussat: The location is excellent tor an early flight. Car rental return location is within walking distance from the hotel, so that we returned our car after check-in and came back to the hotel walking. Shuttle service to the airport for flight departure was very good and quick. Since breakfast service starts very early in the morning, we had a chance to have breakfast at the hotel before our flight, which was very convenient. Room facilities and comfort are also acceptable.

Miinukset: The dinner at the hotel restaurant is not worth the price. Avoid it if you can.

Plussat: Convenient location near airport with good shuttle bus connection. Lovely clean room and excellent breakfast. Friendly staff.

Miinukset: Nothing to dislike.

Plussat: Good great

Plussat: Proximity to the airport

Miinukset: Cushions were very hard to sleep on and menu of the restaurant

Plussat: As airport hotels go, this one was great. I sat by the pool, I had room service and they dropped me straight to the airport really quickly early in the morning.

Miinukset: Only the view. Haha. But it's an airport hotel so it was completely as expected. Nothing negative about my experience!

Plussat: Pool and food

Plussat: Loved the set up under the tv with charging station!

Miinukset: Breakfast eggs were underwhelming.

Plussat: nice & modern room, good breakfast, 5 mins by foot from the airport but ... still quiet

Miinukset: n/a

Plussat: Decent Airport Hotel but overpriced for the property

Plussat: The hotel location is excellent as it is just a short walk from Marseille Airport terminal. I was able to drop off my rental car and walk back to the hotel : 3-4 minutes. The hotel provides an excellent shuttle service to the airport terminal. There is a restaurant and bar on site and the food was good and not expensive.

Miinukset: Nothing

Miinukset: Je bent in the middle of nowhere, eigen schuld!

Plussat: Great custeomr service, hotel was very clean, lovley beds, easy to find and very convenient for the airport.

Plussat: Cleanliness and closeness to Marseille Airport

Miinukset: No staff around. In the morning, there was no staff at the counter, had to leave key on the counter. On top of that my booking for the morning shuttle was not done appropriately. Had to pay £10 for an Uber. The management has to think about employing more staff

Plussat: VERY CLEAN, COMFORTABLE, KETTLE AND COFFEE MAKING FACILITY, SHUTTLE TO AND FROM AEROPORT

Miinukset: DRAINY SMELL FROM SHOWER OUTLET. MILK SACHET WITH COFFEE WOULD BE NICE FOR UK VISITORS!

Plussat: Price

Miinukset: Hard to find and no help from hotel, since could not speak English

Plussat: Good cost for the hotel

Miinukset: Front desk processing is slow. They need more people at front desk....

Plussat: Easy location for airport. Staff very friendly and helpful

Miinukset: No food service and limited bar service

Plussat: Closed to the airport.The rooms are nice,comfortable beds nice and clean! The shuttle service very good. Thanks

Miinukset: Some of the staff could be more friendly.

Plussat: Comfortable, clean room and bathroom. Nice breakfast. Pleasant service. very good shuttle service.

Plussat: Close to airport and courtesy shuttle

Miinukset: No restaurant or bar and two single beds pushed together doesn’t make a comfortable double bed

Plussat: It's a good hotel if you need to be close to the airport.

Miinukset: The room we got wasn't as clean as we expected but we raised this with reception and they moved us to a different room.

Plussat: Super clean, very very comfortable beds, great value for money.

Miinukset: You heard people going upstairs and walking upstairs. Room is very small

Plussat: I felt like I was in a closet made of matirials all of which were cheap and unnatural. I couldn’t wait to get out of there.

Miinukset: Being torn down and starting anew.

Plussat: Very quiet, slept well both nights. Good shuttle service, good english, very clean rooms and bedding. Bathroom awesome!

Miinukset: N/A

Plussat: Free shuttle to airport

Miinukset: Poor restaurant selection

Plussat: Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.

Plussat: Staff were helpful and rooms very clean. The buffet in the evening was excellent

Miinukset: Nothing

Plussat: price Bathroom

Miinukset: staff worse than italians which is not easy....

Plussat: Booked first night in this hotel and then last night of a fourteen day holiday, no transfer booked arrived on arrival , called hotel but was advised that reception was alone ! Arrived bar was closed ! at least was given some bottled water. Last night then staff was different , staff behind reception were great and friendly ..

Miinukset: No Lift to guest rooms

Plussat: The room was clean and comfortable. We choose this motel due to the free airport shuttle bus and reasonable price. Our flight was a 07:05 and the first shuttle at 05:00 worked perfectly. The dinner Buffett looked good, but we didn’t partake. The pool also looked okay but was small. No time for a dip as it closed at 21:00 just a bit after we arrived.

Miinukset: In the middle of an industrial estate. Shops and places to eat are a 15 minute walk away. And then only a couple of options. But they do offer breakfast and dinner on site.

Plussat: Room and bathroom goof

Miinukset: Dinner menu could have been better.

Plussat: Great unpretentious hotel at Marseille airport. My sister and I shared a room, which was well designed, very clean and comfortable for one night night sleeping. Room was small but large enough to fit two 22” suitcases & two large bags. No space lost in the adjacent bathroom. There is a patio around the pool where we had our dinner. Excellent buffet style dinner. Early breakfast available. Staff was more than helpful. Will be back.

Miinukset: We found the floor of the shower a bit slippery. Would be easy and inexpensive to add some anti-slippage strips and maybe a little bar to hang on.

Plussat: Breakfast was fine. Access to Airport great. Good WiFi and friendly staff. Towels for swimming pool supplied.

Miinukset: Everything was fine.

Plussat: Very useful and a good price, if you are catching an early flight.

Plussat: Close to airport. Airport shuttle every 30 minutes.

Miinukset: Room looks more like a College dormitory than a hotel room. Air conditioning was very very sub-par.

Plussat: Reception is superlative, one of the best I've had in my journey

Plussat: Breakfast was excellent. Shuttle service from the airport and then to the railway station was free and excellent. Rooms a bit basic but okay. Staff very friendly and helpful

Plussat: Small, friendly and very clean. Near airport. Very good value. Good breakfast

Miinukset: Small room.

Plussat: Great hotel with very friendly staff. It is very close to the airport and they offer a free shuttle bus to the airport. A basic hotel but perfect for a one night stay.

Miinukset: Very far from any restaurants or shops. You have to get a taxi or rent a car if you want to go anywhere. We ordered take out pizza and they do deliver to the hotel which is helpful.

Plussat: Staff were friendly and helpful. The evening buffet was really good.

Miinukset: The rooms were tiny, as were the en-suite bathrooms. It was adequate for one night, but smaller than expected.

Plussat: The owner, stuff and food:)

Plussat: The people...they were classical Boutique Hotel hosts, just great. The shuttle and the distance to the airport were spot-on and very ponctual. At-the-hotel food service was more than appreciated, it was reasonable and plentyfull. The price was more than reasonable and there were NO surprises!

Miinukset: Like all european hotels/appartments...more towels!

Plussat: Delicious extensive buffet dinner at a fixed price.

Miinukset: No lift but they helped with luggage.

Miinukset: 40 minutes for the airport shuttle to arrive.

Miinukset: Looks like 2 star motel. Hallway smelled and dirty. Room very small.

Miinukset: Very dated and needs renovation. Smell in the corridor.

Plussat: Big room, comfortable bed, silence, free transfer to/from the airport

Miinukset: Any Vegetables for breakfast)

Plussat: Helpful staff, courtesy bus that came out later than normal for us

Miinukset: Strange decor of hotel and basic room ( but it was clean) and location of hotel - quite a way from airport

Plussat: Everything was fine, helpful staff, nice breckfast, clean and comfortable room. I'm satisfied.

Plussat: Good price for the accommodation clean nice breakfast helpful stuff

Plussat: Good value for family room, decent breakfast (continental) and easy location from Marseille airport.

Plussat: They promised a take away breakfast because we had a very early departure and checked out of the hotel at 4:45. There was no takeaway breakfast at all and the breakfast bar was not set up that early. And the kitchen was closed the entire time we were there and there was Very limited food available. And there was no restaurants near by.

Miinukset: Meals were limited. Restaurant did not have an evening staff or a morning staff!!!!

Plussat: Very convenient before an early flight

Plussat: Funky decor was really cool. The wait staff at the restaurant was great (I wish I could remember his name)

Miinukset: Its was really not close to anything, so you're forced to eat at the onsite restaurant. Theshuttle doesnt start til 5 so we had to take a taxi to the airport

Plussat: Super clean, straight forward room Design, big shower, quite place at night

Miinukset: Employee not used to speak English and are not communicative

Miinukset: During dinner the meat that we ordered was under the standart. We called the waitress in charge, she was very unpleasant and refused to change the dish, after consultation with the chef. Only after the intervention of the receptionist the dish was replaced, and they deducted the cost from the bill. This was not fit the standard of Golden Tulip 4*

Plussat: Location of the proprty

Miinukset: The sofa bed provided was broken, i didnt report somehow we managed as we went only for a night.

Plussat: I liked the hotel, it was very clean and comfortable.

Miinukset: The shaver was not delivering the required temperature. Infect we ended with cold shaver.

Plussat: Convient efficient hotel close to the airport, friendly staff, free parking available

Miinukset: dirty sofa in the bedroom

Plussat: Saimme ensin väärän huoneen, varasimme huoneen sohvalla ja minibaarilla. Käynti respaan, väittivät että minibaari on vain sviitissä. No he antoivat meille sviitin, kerrankin näin. Uima-allas. Hyvä aamiainen ja turvallinen parkkipaikka.

Plussat: This is a great hotel for a family needing a place to stay nearby for the night while waiting on a morning flight. We stayed here four years ago when it was a holiday inn. The current incarnation of this hotel is much improved. Very friendly and attentive staff, nice pool, and great food. We left for our morning flight refreshed.

Plussat: The Ambience was good! The driver's shuttle to the airport very nice! In general was all very good

Miinukset: The sofabed for the kids not so comfortable

Plussat: .The free wifi offer

Miinukset: I booked this hotel for use of wifi It was unavailable and there was no compensation. I had to go to the airport for internet purposes

Plussat: Free valet car service to and from both train station and airport. Swimming pool. Room and bed really comfortable.

Miinukset: No restaurant on weekend, just room service. No restaurants close by.

Plussat: Good when arriving late or Leading early from airport

Plussat: Located very close to Marseille airport.

Miinukset: bigger room

Plussat: It is obvious that hotel is cost effective .

Miinukset: They were not customer oriented .

Plussat: The location was good for a short drive to the airport. Room was basic but what you would expect for a budget room.

Miinukset: The room was quite noisy near a busy road. It was very clean. Beds were ok but not hugely comfortable.

Plussat: Delivered on everything it said. Internet good

Miinukset: Location is in a light industrial area, not really an issue, but my GPS struggled to find it.

Plussat: Helpful night staff

Miinukset: Room smelled of smoke and sweat Towels smelled of heavy chemical Could do with a freshen up

Miinukset: We ended up in a room for smokers and the stench was very strong. The hotel was out of non smoker rooms so we couldn't change it. Make sure you specify this in comments if you book.

Plussat: Free parking

Miinukset: The room smelt and was minimally clean. The toilet was in a cupboard and the shower cubicle was plastic with only two small thin towels provided. The website said there were shops and restaurants around but the hotel was on an empty industrial estate and the cafe opposite had clearly been closed down for a while. The breakfast was poor value with limited choice and luke warm coffee. The building was shabby.

Miinukset: Kettle in room would be good.

Plussat: Staff was friendly and very helpful, they arranged storing by bicycle container for 10 days in-between my two visits. Continental breakfast is pretty ok, very good value for money. Location is convenient for visitors travelling by car.

Miinukset: Rooms were stuffy and hot. The room seems to have a (cooling) air conditioning but this function was disabled / unavailable in either of the the rooms (I stayed at the property twice). Opening the window was possible but noise from the streets was too loud to sleep for me. The hotel is located next to a motorway within an industrial area. Walking anywhere, e.g. for food, is hardly an option. This was an issue for me because I did not travel by car.

Plussat: - secure parking - budget bedroom , but clean - just by the motorway , so good location for a stop over while driving - close to Marignane airport

Miinukset: - staff did not speak English - area looked a bit dodgy

Plussat: Spacious parking, no problem with parking at all. A/C works well. Overall, a basic hotel close to the airport, it's quite convenient to overnight.

Miinukset: It is a really basic hotel, with rather old amenities and furniture in the room, and a trash bin in the closet right under hanging clothing. No power points by the bed, so lamps on the night tables are for decoration purposes only.

Plussat: CLOSE TO AIRPORT....Sheets and towels were good quality. Everything was clean except one pillow had perfume so obviously was used. Yuc!

Miinukset: Air conditioner not working! Old, dirty, grout in out of date tile flooring. Noisy refrigerator. Toilet seat cover was broken, but placed on toilet seat as if it was fine! So on first use, I lifted the seat cover, then the toilet seat was in my hand - unattached. The irony is that this happened to me once before, in Cairo.

Plussat: Welcome was cheerful and check in quick. Room was clean and generally okay.

Miinukset: Breakfast; I reserved breakfast after receiving an email suggesting such, with lovely pictures of fresh fruit, scrambled eggs and meats/sausages (similar pictures were also on posters in the hotel). No reservation had been made, although this didn't matter as I checked on arrival. In reality there was no eggs, no meats, no cheese and the nearest to fresh fruit were a few (probably tinned) pineapple chunks. There was also no cold milk for cereal and tea and the fruit juice packs were only loaded 10 minutes after service had begun so were very warm.

Plussat: The hospitality of perssonel . The personnel was very friendly and professional.

Miinukset: All was excellent.

Plussat: Clean room, beds quite comfortable and friendly staff

Miinukset: Lots of young men drinking and smoking outside which didn't make me and my mum feel very comfortable

Miinukset: Please send the bill to me

Plussat: Nice and clean apartment. Very nice staff. Near the airport, good breakfast.

Plussat: The staff was excellent and did all they could to make our stay enjoyable. Thank you!!

Miinukset: The building is old and it shows from dark hallways to nearly everything in need of updating, fresh paint, etc. The air conditioning did not work when we arrived although the staff did make an effort and got it working. Overall, I do not recommend this property to others, especially those with family members. Again, the staff was amazing!!

Plussat: Small kitchen was helpful

Miinukset: Shower head was broken

Plussat: The diner was good.

Miinukset: Unlike to the description my room, there were: - No towels (you need to go to the reception desk and ask if they can give you the towel every day) - No air conditioning in the room - No tea/coffee maker in the room - No iron in the room The staff is terrible. The dark short hair lady started using vulgar vocalbluary against me when she needed to correct the invoice because she wanted me to pay for the breakfasts which I didn't have. I have never experienced such a terrible hotel anywhere in the world.

Plussat: Very close to the airport, clean room and a comfortable bed. Easy to check-in and check-out.

Miinukset: Maybe all the upper rooms had a better window view as stated on the hotel's website, but mine was on the carpark. No park or lake as written.

Plussat: Quiet clean and huge room with picnic area. Sleeps soundly. Aircon works and staff are nice and kind. I always book here 3 times a year for 3 years now. I always come back.

Miinukset: Nothing.

Plussat: Looks like this hotel is just abandoned. Staff is not supported, lack of leadership. Plus technical issues (no warming, no electricity at moments...had to change room + the day after they took all my stuff to move to another room...btw, how can people enter in your room and move your clothes and private objects when I’m not present!!??). Totally unsatisfied. I’m going to Campanile Nice this evening, hopefully the service will be better.

Miinukset: See above

Plussat: The bathroom & bed were clean & comfortable

Miinukset: We were initially told the hotel would be closed - staff member put the phone down so we had to call back - they eventually made arrangements for the key as we were travelling late evening We were really worried we wouldn’t have the room we booked !! Room carpets were wet / damp by the door - rain water flood damage ? ? and the room smelt like sour milk I had to call to reception in the morning to collect towels for the room

Plussat: Staff were wonderful, dark long haired lady was very helpful and nothing was too much trouble.

Plussat: Staff was really great! But no heat in rooms!

Miinukset: No heat in rooms

Plussat: Breakfast

Miinukset: Late arrival. Could well have been locked out. 11.20 in Marseille lookout for a hotel room !!

Plussat: Spacious room, with practical and new/fresh bathroom.

Miinukset: Breakfast ok, but non-exiting and limited variety. Only very small towels in rooms. No toilet paper in one bathroom. Should tidy up outside; details, but slightly messy with broken items on outside eating area.

Plussat: The staff were all very helpful and friendly. The hotel was close to the airport so it was easily accessed. Enabled us to have a good night's sleep before our onward journey.

Miinukset: As with many hotels in France it was located in a commercial area. This not really a problem as we were only stopping for one night.

Plussat: Confort of the room

Miinukset: I had dinner in the place and the food was not great at all. Fish was served not being fully cooked

Plussat: Nothing except that it was reasonable clean and staff was very friendly

Miinukset: Very noisy- next to highway and you hear all night cars passing , not comfortable, way too expensive, no elevator

Plussat: Cleanliness

Miinukset: Wifi gets disconnected after sometime, breakfast doesn’t have good variety

Plussat: Used if for overnight stop near the airport, I didn't use the restaurant, didn't have time. Arrived late so I only used the carpark and the room. Very clean and comfortable.

Miinukset: Could do with putting out more milk for the coffees though! One per cup is too little.

Plussat: Very close to Marseilles airport. Good parking space and nice to have tea making facilities in our room

Plussat: Arrived very late . But could still serve us with a chilled bottle of wine!

Plussat: Less Cost and clean places with garden

Miinukset: Food

Plussat: Good and cheap food, nice stuff, the room was clean, small but with everything needed,even with bath and shower

Miinukset: There was no bath plug and no sink plug, although there was a chain from it.

Plussat: Restaurant excellent value

Miinukset: Very noisy neighbours even after 23:30. Some kind of party going on in upstairs rooms, totally lacking in respect for other hotel guests. Perhaps a little more proactive intervention by the hotel staff could help.

Plussat: Convenient location 5min 15-20 euros taxi ride from the airport Small and simple rooms, bit dated, but very clean Restaurant smelt great and was busy but we didn't eat there

Plussat: nothing

Miinukset: Promoted as a hotel but in reality is very poor quality motel next to the highway. The rooms do not have any insulation or noise cancelling, so you end up hearing all the cars passing AND all the other guests in other rooms. The rooms are 'stricly non-smoking' yet every single one is reeking with smoke inside out (and the receptionist told us they can't do anything about smoking guests). The room didn't feel safe at all, would never go back there again. Also, the hotel has some fishy business relations going on with taxis. I booked a morning taxi to the airport and agreed price was 10-15 euros. The taxi didn't arrive. I met other motel guests whose booked taxi didn't arrive either. The receptionist was extremely eager to book a new one for me even though he knew the other 2 guests go to the airport as well and it makes much more sense to go together. So when the first taxi arrived we all got in and the driver was not happy. He called the motel to complain about us and then at the airport he tried to get 20euros from each of us! How ridiculous! He was trying to convince us that pre-booking from hotel means different rate, and also for each reservation there's additional fee, hence for 4min ride we owed him 40euros! Disgusting.

Plussat: Price

Miinukset: Ants. Bathroom size, water pressure, and water taste. Checkin was confusing because there was a machine to express check but checkin was actually in the hotel next door. I had to request towels in the room and then had to use them to soak up all the water on the floor due to the shower facilities. Showers appear to be taken from a ship and reused in this hotel.

Plussat: Not far from airport

Miinukset: Not really clean

Plussat: Lähellä Lentokenttää

Plussat: Easy Access. Excellent value for money. Facilities adequate although fairly dated. Light didnt work in the ensuite which made things a bit awkward! Useful work station area. A cheap place to stay for a night or two if youre on the move but isnt sufficient for longer. Having said that, I would stay there again if circumstances required.

Miinukset: Facilities need a refresh. Light needs mending in the en suite. Card lock on the door needed several attempts to get it to open.

Plussat: Nothing

Miinukset: Room smelled like cigarettes. Bathroom was tiny and dirty. Location was awful, in the middle of nowhere. Breakfast was €5 for just bread and juice.

Plussat: It was convenient between MRS airport and Aix TGV but the taxis to hotel and to TGV cost €20 each. There is shuttle between the airport and train but no stops.

Miinukset: I asked for non-fumeur and was told all the rooms are BUT the staff said they cannot watch everyone. The room stank of smoke and there were burns on the counter which had a ragged edge. The towels were thin but the bed was okay. The taxi driver told me the hotel across the parking had a restaurant. It was cheap and cheerful. Otherwise no meals without a car. You get what you pay for.

Miinukset: Rooms were not very clean

Miinukset: The room smelt of smoke badly and the plastic sheeting around the bunk bed was all smashed. There was cigarette stains all over the sink. The staff didn't speak English but was very helpful and used Google translate to communicate.

Plussat: The breakfast is the only thing decent in this place. Super sketchy!

Miinukset: Automated check-in was confusing. The room stunk of smoke. The shower nozzle has nothing to hold it up (I had to hold the nozzle for my wife).

Plussat: Price

Miinukset: Staff doesn't speak English, I can not pay at the property, because of hotel regulations, so I can't entre to my room and must sleep in a car. (I arrived around midnight)

Plussat: To have a rest for a nignt during a long trip, it is the perfect choice: a value hotel and a cheap but good restaurant (Campanile botel) just in front of, with 15 per cent discount. If you need accomodation for two or more nights, it is not the botel for you

Plussat: Beds were comfortable

Miinukset: I could just fit into shower. Wash basin was broken. Shower and toilet were combined as one. Cards not working to open room.

Plussat: It was inexpensive and clean. The staff was extremely helpful and courteous.

Miinukset: The only thing that could be said as a negative is it is smaller than what I'm used to, but, that is only a problem if you aren't adaptable.

Plussat: Staff

Miinukset: Rooms, cleanliness

Plussat: The young man who welcomed us was great . Despite our poor French he communicated very well and was very helpful. He helped with our luggage and provided a large fan for our room. He organised our taxi and nothing seemed to be too much trouble.

Miinukset: It was a very hot day when we arrived at the hotel and the room was stiffling, we were provided with a fan but because the room was so small we could not sleep. We couldn't open the window because we didn't think it was safe to do so and the outer door didn't lock. The shower had dead cockroaches in the tray and the toilet could have been cleaner. No wifi in the room

Miinukset: it was dirty, I could not close the window...

Miinukset: It shouldn’t be listed as hotel. Don’t go.

Miinukset: Just don’t go.

Miinukset: No aircon or wifi, place was dirty and stuff broken. The reviews on Bookking.com were vastly different to google. VERY disappointed

Miinukset: WiFi didn’t stretch to bedroom, had to go to near reception and sit outdoors to access WiFi. The room also smelt of smoke. The breakfast is overpriced