Vitrolles hotellia

Plussat: Proximity to the airport

Miinukset: Cushions were very hard to sleep on and menu of the restaurant

Plussat: Close to the airport. New gym and good restaurant for the evening

Miinukset: The breakfast was very limited and the products from cheap quality.

Plussat: Rooms were beautiful and the free shuttle service was quick and easy and convenient.

Miinukset: Part of the hotel was still under refurbishment but on the website it didn't say so.

Plussat: Good breakfast. Perfect for the airport with good shuttle and safe parking facilities.

Plussat: The staff was very helpful. The room was in cery good shape.

Miinukset: Nothing

Plussat: Lähellä kenttää.

Miinukset: Aamupala aikaisin olisi kiva olla saatavilla

Plussat: Very good food from room service, 2 minute shuttle to the airport, a large heated pool, and friendly staff. This was a surprisingly great place to spend the night before a morning flight out of town.

Miinukset: Breakfast cost 14 Euro, which seemed a bit steep since that price was not listed anywhere. Food was excellent, however.

Plussat: nice & modern room, good breakfast, 5 mins by foot from the airport but ... still quiet

Miinukset: n/a

Plussat: Nice pool great location

Miinukset: Room stuffy unless you open window

Plussat: Clean, close to airport, modern, excellent staff

Plussat: The only positive aspect of my stay was the person who was in charge of the breakfast. Very positive and polite

Miinukset: Staff was rude at times and did not make us feel welcome at all Location is terrible, unable to walk to the airport and in a deserted area.

Miinukset: Main issue is there is no other choice of airport, as it was uniformly pathetic. We particularly enjoyed the process of security scanning, which took around 2 minutes per person in a very long single-file queue. Perhaps the staff were taking industrial go-slow action?

Plussat: Eveything was perfect!

Plussat: Very comfortable room and great choices for breakfast

Miinukset: Unfortunately experienced a big miscommunication problem over the airport shuttle which left me stranded on my own at night for an hour

Plussat: Perfect if you search for a good hotel near the airport. Clean and friendly staff.

Miinukset: No restaurant or fitness available in the hotel itself. But easily accessible at the other hotel on the other side of the road.

Plussat: Closed to the airport.The rooms are nice,comfortable beds nice and clean! The shuttle service very good. Thanks

Miinukset: Some of the staff could be more friendly.

Plussat: I was upgraded to the hotel across the street because of the strike.

Plussat: Comfortable, clean room and bathroom. Nice breakfast. Pleasant service. very good shuttle service.

Miinukset: very dirty. dirty walls dirty floors smelly room carpets

Plussat: The service was excellent - above my expectations! Congratulations for the team!

Miinukset: Small room, poor interior, not that good location - taxi to airport - 30€

Plussat: Close to airport.

Miinukset: When they arranged a taxi for me. the taxi charged me double the price than when i took a taxi to the hotel on my own. Their hotel phone numbers go straight to message so i could not call for the shuttle as they stated was available. Breakfast was very simple and basic.

Plussat: Located 5 minutes drive from airport. Has parking and shuttle service. Cheap and nice breakfast buffet from 0500 am. Room small but perfect for a night before an early flight

Miinukset: No elevator

Plussat: Close to thé airport and staff warm and welcoming

Plussat: It was ok for 1 night for very late arrival in Marseille

Miinukset: Very small room not comfortable bed

Miinukset: You heard people going upstairs and walking upstairs. Room is very small

Plussat: Good value hotel close to airport and train station with free shuttle to each. Breakfast and dinner available.

Miinukset: The room was a little small.

Plussat: Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.

Plussat: Close to airport, free shuttle

Miinukset: Slow internet

Plussat: Good location to the airport

Plussat: The staff was helpful and friendly. Food was good and place was decent.

Miinukset: Rooms were too small, no curtains for the shower and no small towels (wash cloths).

Plussat: Great breakfast.

Miinukset: Problem was the restaurant was closed and only able to provide microwave meals or those that can be delivered - this was very limiting as the hotel is located away from any other eating places and we did not have a car. We felt it was expensive.

Plussat: They promised a take away breakfast because we had a very early departure and checked out of the hotel at 4:45. There was no takeaway breakfast at all and the breakfast bar was not set up that early. And the kitchen was closed the entire time we were there and there was Very limited food available. And there was no restaurants near by.

Miinukset: Meals were limited. Restaurant did not have an evening staff or a morning staff!!!!

Plussat: Low price, close to airport, include breakfast,clean each day, 24 hours front desk,hotel meet to my expectations in 100%

Miinukset: Breakfast choices and toiletries

Plussat: Hotel arranged free shuttle to and from the airport

Miinukset: Extremely basic hotel. No tea/ coffee making facilities in the room. (Come prepared with your own travel kettle if like me, you cannot function without tea in the morning).One small electric kettle in the hotel lobby served guests in the entire hotel and often there were no water or tea bags available! The rooms were very warm and stuffy. The thermostat didn’t work at all. Place was infested with mosquitoes! Housekeeping was poor. We left an empty pizza box on the floor and that was not taken away even after the room was supposedly cleaned. I suppose you get what you pay for. But for an Ibis, the least I expected was standardised basic amenities

Plussat: Excellent breakfast buffet. Windows open in the room

Miinukset: No real coffee to be had in room or lobby, only coffee at breakfast. No restaurant nearby for coffee

Plussat: Lovely friendly staff value for your money

Plussat: They have parking lot, space for kids and restaurant in the hotel

Miinukset: Breakfast could start earlier

Plussat: Great location. 1 km to the Marseille Airport and the hotel arranged a shuttle which was ready for me and there was no waiting time. Staff was very courteous and helpful. Your staff Hayate, Mondher, Abdul Hamid and the guy at the restaurant whose name I don’t remember but I was at table 2 helped me to select good food. Abdel Hamid dropped me to the airport. The room was very clean. Bed comfortable for a good night sleep before your next morning flight. Good experience overall.

Miinukset: The AC I couldn’t figure out the settings but maybe thats because I wasn’t sure on what temperate etc I should set it up. As it was only one night I didn’t bother calling housekeeping and just opened the window for a while. Nothing else.

Plussat: Saimme ensin väärän huoneen, varasimme huoneen sohvalla ja minibaarilla. Käynti respaan, väittivät että minibaari on vain sviitissä. No he antoivat meille sviitin, kerrankin näin. Uima-allas. Hyvä aamiainen ja turvallinen parkkipaikka.

Plussat: Surprised by the quality of the food and the comfort of the room. Excellent staff, really keen to help with everything. Special mention for Mohamed who is really helpful. I really wasn’t expecting to find this level of service in an airport hotel

Plussat: This is a great hotel for a family needing a place to stay nearby for the night while waiting on a morning flight. We stayed here four years ago when it was a holiday inn. The current incarnation of this hotel is much improved. Very friendly and attentive staff, nice pool, and great food. We left for our morning flight refreshed.

Plussat: .The free wifi offer

Miinukset: I booked this hotel for use of wifi It was unavailable and there was no compensation. I had to go to the airport for internet purposes

Plussat: Nice staff.

Miinukset: Very expensive for an ordinary hotel. The hotel has 4 stars, but I think that it would only have 2.

Plussat: Close to MRS.

Miinukset: Desk attendants were rude and not very cooperative. Since it was Sunday night the restaurant was not open. We had to order room service. There were 6 in our group and we asked to eat in the lobby or restaurant so we could sit together. We we told NO, not possible, we had to eat in our rooms.

Plussat: The location is near the airport.. and the room is clean..

Miinukset: Location

Plussat: It is obvious that hotel is cost effective .

Miinukset: They were not customer oriented .

Miinukset: We ended up in a room for smokers and the stench was very strong. The hotel was out of non smoker rooms so we couldn't change it. Make sure you specify this in comments if you book.

Plussat: Close to the airport and good restaurant nearby at walking distance

Miinukset: Just basic stay for one night not longer.

Plussat: not much

Miinukset: room was not clean and there was smoked in it..

Plussat: The diner was good.

Miinukset: Unlike to the description my room, there were: - No towels (you need to go to the reception desk and ask if they can give you the towel every day) - No air conditioning in the room - No tea/coffee maker in the room - No iron in the room The staff is terrible. The dark short hair lady started using vulgar vocalbluary against me when she needed to correct the invoice because she wanted me to pay for the breakfasts which I didn't have. I have never experienced such a terrible hotel anywhere in the world.

Plussat: Very close to the airport, clean room and a comfortable bed. Easy to check-in and check-out.

Miinukset: Maybe all the upper rooms had a better window view as stated on the hotel's website, but mine was on the carpark. No park or lake as written.

Plussat: Looks like this hotel is just abandoned. Staff is not supported, lack of leadership. Plus technical issues (no warming, no electricity at moments...had to change room + the day after they took all my stuff to move to another room...btw, how can people enter in your room and move your clothes and private objects when I’m not present!!??). Totally unsatisfied. I’m going to Campanile Nice this evening, hopefully the service will be better.

Miinukset: See above

Plussat: The room was very clean and warm, there was also a small kettle in it. The staff was extremely helpful and even patiently understood my poor french. Thank You.

Miinukset: The hotel is located 7km from the airport and it might be hard to get there in the evening without a taxi.

Plussat: Staff were wonderful, dark long haired lady was very helpful and nothing was too much trouble.

Plussat: Staff was really great! But no heat in rooms!

Miinukset: No heat in rooms

Plussat: Breakfast

Miinukset: Late arrival. Could well have been locked out. 11.20 in Marseille lookout for a hotel room !!

Plussat: The staff were all very helpful and friendly. The hotel was close to the airport so it was easily accessed. Enabled us to have a good night's sleep before our onward journey.

Miinukset: As with many hotels in France it was located in a commercial area. This not really a problem as we were only stopping for one night.

Plussat: Nothing except that it was reasonable clean and staff was very friendly

Miinukset: Very noisy- next to highway and you hear all night cars passing , not comfortable, way too expensive, no elevator

Plussat: Close to a nice supermarket selling fresh produce

Miinukset: Very slow service in the restaurant, we gave up waiting even though they were not busy!

Plussat: The staff was superb and the food as well. Also, it was well cleaned and I didn't face any issues with the room/payment/staff, so nothing to worry about. Overall, if you're looking for something modest, this will do well.

Miinukset: The location was in a very industrial area, so not much to see or where to go. But that's not the hotel's fault. The facilities are a little bit older and looks used, but it's clean and fairly priced.

Plussat: Arrived very late . But could still serve us with a chilled bottle of wine!

Plussat: Less Cost and clean places with garden

Miinukset: Food

Plussat: Good and cheap food, nice stuff, the room was clean, small but with everything needed,even with bath and shower

Miinukset: There was no bath plug and no sink plug, although there was a chain from it.

Plussat: Convenient location 5min 15-20 euros taxi ride from the airport Small and simple rooms, bit dated, but very clean Restaurant smelt great and was busy but we didn't eat there

Plussat: Location and cleanliness-comfortable bed’s

Miinukset: We needed to have transportation to and from the property pre arranged

Plussat: Welcome was cheerful and check in quick. Room was clean and generally okay.

Miinukset: Breakfast; I reserved breakfast after receiving an email suggesting such, with lovely pictures of fresh fruit, scrambled eggs and meats/sausages (similar pictures were also on posters in the hotel). No reservation had been made, although this didn't matter as I checked on arrival. In reality there was no eggs, no meats, no cheese and the nearest to fresh fruit were a few (probably tinned) pineapple chunks. There was also no cold milk for cereal and tea and the fruit juice packs were only loaded 10 minutes after service had begun so were very warm.

Plussat: Clean room, beds quite comfortable and friendly staff

Miinukset: Lots of young men drinking and smoking outside which didn't make me and my mum feel very comfortable

Plussat: Conveniently near the airport

Plussat: Close to airport

Miinukset: Basic

Plussat: Nice and clean apartment. Very nice staff. Near the airport, good breakfast.

Plussat: Small kitchen was helpful

Miinukset: Shower head was broken

Plussat: There were no surprises - we know what to expect from Premiere Classe and they did not disappoint. We were happy to eat supper at the Camponile restaurant which is part of the same complex, where we were given a 15% discount.

Miinukset: It was a little hard to find our way off the highway into the industrial estate, even with the help of our GPS. The main problem in the room was the lack of electrical outlets for recharging our phones. Also no plug or reading light on the top bunk bed.

Plussat: the room was neat and clean. Towels and shower gels were already present unlike in a standard hostel. there were a TV and a table as well.. The staff was nice and friendly. Breakfast included in the price.

Miinukset: bathroom was too small.. Its about 10 euro taxi from the airport.

Plussat: Close to the airport. Better than sleep in a car.

Miinukset: 1. Not safe: there was no cover on aircon control. I did not check if there was live 230VAC as i had no tools but I've seen two wires brown and blue that i suppose were phase and neutral, all contacts were exposed! Too bad... 2. Very noisy, the hotel is next to a busy road (traffic 24hrs). I could not close the door completely, there was a few mm gap so noise was leaking inside the room. If your door is fully closing, should be ok. 3. Lamp's cover was broken. 4. Traces of cigarettes smoke that you can detect easily. Not good at all. 5. Reception is closed after 21:00 (9PM). I could not get inside, no open gate. Fortunately there was a guy who new the code so i could come inside. The card (key for room) can be obtain the other hotel which is next to this one, so no worries. But how would i known all that?!

Plussat: It was located so near to AirPort.

Miinukset: I didn’t notice when I booked it was a container hotel. So it was not proper for a family stay. There was so much sound around and sound isolation was not good. Aircondition was working great but there was a cigaratte smell. Hotel’s location and around was abandoned. Taxi drivers don’t want to drive there. At night without a car you might not reach the hotel. You can not walk that way too.

Plussat: Lähellä Lentokenttää

Miinukset: Oven ja ikkunan tiivisteet eivät olleet hyvät. Liikenteen melu kuului sisään. Viilennys ei toiminut.

Plussat: I didnt like any of it. Only the bed was comfortable. Room too hot, water from taps came as a trickle. I didnt bother with breakfast which would have cost 5 euros on top 45 euros I paid for the room which frankly was very overpriced compared to Airbnb for example.

Miinukset: Room too hot water, a trickle. Impersonal. An army barracks is more comfortable

Plussat: To have a rest for a nignt during a long trip, it is the perfect choice: a value hotel and a cheap but good restaurant (Campanile botel) just in front of, with 15 per cent discount. If you need accomodation for two or more nights, it is not the botel for you

Plussat: nothing, i will never come back here

Miinukset: we arrived at the hotel at night, the person who met us was aggressive, he did not tell us the password for Wi-Fi, the room did not match the photos indicated in the ad, it was dirty in the room and in the bathroom, It was impossible to sleep. I do not recommend anyone to stay there!