Polo Beach Club, A Destination Residence

Polo Beach is a nice location. Right at the end of the Beachwalk you can easily walk to the hotels and their restaurants. The beach is nice there as well. This is why we keep trying to stay there.

In spite of being shown pictures of what we now know are higher value units, we were booked into room 206, which is an, not well-maintained unit that has carpeted bathrooms and an overpowering musty smell. We refused to stay in this unit 3 years ago and were moved to a more appropriate condo down the road. We felt comfortable booking at Polo Beach Club through Booking.com, since the pictures we were shown were clearly from a recently remodeled unit. However, we were completely dismayed when we arrived at unit 206 (we didn't remember the number from 3 years ago) and it was the same one we had refused to stay in 3 years ago. We immediately called and were moved but were informed that we would have to pay an additional $400+ per night for the condo down the road. It was nice but we felt a bit bait-and-switched since the room we thought we were getting when we booked was not the lousy one we ended up in and then the solution was for us to pay another $4000 to move to a more appropriate unit.